Travelling to Philippines? Read all updated requirements before you book.
Heritage Hotel (Multiple-Use Hotel)
Superior Room Twin Beds - Bedroom, Heritage Hotel (Multiple-Use Hotel) in Manila
Lobby, Heritage Hotel (Multiple-Use Hotel) in Manila
Lobby, Heritage Hotel (Multiple-Use Hotel) in Manila
Swimming pool, Heritage Hotel (Multiple-Use Hotel) in Manila
Swimming pool, Heritage Hotel (Multiple-Use Hotel) in Manila
Ballroom, Heritage Hotel (Multiple-Use Hotel) in Manila

Removed from saved list

7.7

Very good

16,693 reviews

16,693 reviews

Housekeeping265
Breakfast161
Food & Dining49
See map
See map

8.3

Excellent

Location rating score

Excellent location - 2.36 kilometers from city center
Parking
FREE
Popular landmarks
Robinsons Place Manila 4.5 km
Manila Ocean Park 5.2 km
Rizal Park 5.4 km
National Museum 5.8 km
Fort Santiago 6.1 km
San Agustin Church 6.1 km
Casa Manila 6.2 km
Manila Cathedral 6.5 km
Intramuros 6.5 km
Quiapo Church 7.0 km
Nearby landmarks
Casino Filipino (Pagcor) Heritage Hotel Branch 50 m
Heritage Carpark 150 m
Bentaub Drugstore [small] 200 m
Harizon Wholes Center 210 m
Merrymart Grocery 280 m
POI-L Medical and Surgical clinic 310 m
Restaurant Depot 370 m
Embassy of Japan 400 m
Baclaran LRT Station 570 m
Le Pavillon Metropolitan Park 580 m

Heritage Hotel (Multiple-Use Hotel)

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines, 1300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pasay part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

540 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money7.6
Distance to city center1.2 km
Location rating8.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport3.7 km

Rooms available at Heritage Hotel (Multiple-Use Hotel)

Very good
Room comfort & quality

7.6

Executive Suite King Bed
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club Twin
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Superior Room Twin Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Room King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite King Bed
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Twin Bed
...
  • Room size: 49 m²/527 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Club City View Hot Deal
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Heritage Hotel (Multiple-Use Hotel) offer airport transfer?

Heritage Hotel (Multiple-Use Hotel) provides airport transfer service upon request with an additional charge of 935 PHP in local currency. To request, check the box on the booking form just before the payment page.

What kinds of facilities are offered for children at Heritage Hotel (Multiple-Use Hotel)?

While on holiday retreat with your loved ones, your kids can also discover the fun in sports and recreation facilities offered at Heritage Hotel (Multiple-Use Hotel) such as kids pool.

What attractions are near by Heritage Hotel (Multiple-Use Hotel) that are in walking range?

While residing at Heritage Hotel (Multiple-Use Hotel), kick start your getaway by exploring the nearest attractions that are within walking distance to the property which include Harizon Wholes Center, Merrymart Grocery, and Restaurant Depot.

How many floors does Heritage Hotel (Multiple-Use Hotel) have?

Heritage Hotel (Multiple-Use Hotel) has a total of 9 floors.

What do guests like most about Heritage Hotel (Multiple-Use Hotel)?

Verified guests that stayed at Heritage Hotel (Multiple-Use Hotel) have given this property a rating of 8.293 for its remarkable location as the major highlight for their stay.

What is the average rating that past Solo travelers' have given to Heritage Hotel (Multiple-Use Hotel)?

Verified solo travelers that have stayed at this property have given Heritage Hotel (Multiple-Use Hotel) an average rating of 7.7. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Heritage Hotel (Multiple-Use Hotel)?

Past group travelers that have stayed at this property have given Heritage Hotel (Multiple-Use Hotel) an average rating of 7.6. You can check out more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What are popular points of interest near Heritage Hotel (Multiple-Use Hotel)?

Heritage Hotel (Multiple-Use Hotel)’s location in the Pasay neighborhood puts it in close vicinity to well-known attractions including Roxas Boulevard.

What time is check-in and check-out at Heritage Hotel (Multiple-Use Hotel)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

Can special events be hosted at Heritage Hotel (Multiple-Use Hotel)?

This property has an indoor venue for your special gathering. Big events and gatherings such as engagements, weddings, and private events can be managed at Heritage Hotel (Multiple-Use Hotel). Small or private gatherings like honeymoons, graduation parties, and birthday parties can also be accommodated. Services for wireless internet, audio-visual equipment, and in-house catering are readily available to help your occasion go effortlessly.

Is breakfast offered at Heritage Hotel (Multiple-Use Hotel)?

Wake up to an excellent � la carte, buffet, and continental breakfast at Heritage Hotel (Multiple-Use Hotel). Customers can enjoy breakfast offered with an additional charge of 880 PHP for adults and 440 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Heritage Hotel (Multiple-Use Hotel)

  • 10

    Exceptional
    Cleanliness

    "Staff very nice clean rooms great location free shuttle to MOA will come back again"

    Donald

    |

    July 19, 2023

  • 9.2

    Exceptional
    Cleanliness

    "The facility is very clean and accessible."

    Elaine

    |

    July 12, 2023

  • 10

    Exceptional
    Staff 

    "Best place to stay, accomodating staffs, and accessible location."

    Rhinelle

    |

    July 17, 2023

Property ranking|Compared to 5,595 Manila properties
See all rankings
Room comfort score
7.6/10
Room size
39 sqm.
Location score
8.3/10
Service score
8/10
Better than
97
%
of Manila properties
Bigger than
97
%
of Manila properties
Better than
91
%
of Manila properties
Better than
90
%
of Manila properties
Overall rating:

7.7

Very good
16,693 reviews
Cleanliness
7.6
Facilities
7.4
Location
8.3
Read all reviews >
What travelers say they love:
Nice hotel, near to almost everything
Ana from Philippines
Couple
More about Heritage Hotel (Multiple-Use Hotel)

More about Heritage Hotel (Multiple-Use Hotel)

Heritage Hotel (Multiple-Use Hotel)

Make everyday special with all that Manila has to offer with a stay at Heritage Hotel (Multiple-Use Hotel). Are you seeking the true Manila? Experiencing the best of the city's culture is easy with a stay at Heritage Hotel (Multiple-Use Hotel), located merely 6.5 km from Intramuros.
At Heritage Hotel (Multiple-Use Hotel), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire and shuttle services provided by the hotel make exploring Manila even more convenient.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Heritage Hotel (Multiple-Use Hotel).
For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at Heritage Hotel (Multiple-Use Hotel) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Heritage Hotel (Multiple-Use Hotel) are available with design features like a separate living room. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Heritage Hotel (Multiple-Use Hotel). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Heritage Hotel (Multiple-Use Hotel) including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Heritage Hotel (Multiple-Use Hotel). A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 91% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Manila.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Breakfast

645 mentions

Housekeeping

478 mentions

Internet

321 mentions

Food & Dining

282 mentions

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Fruits/snacks
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Limited access floor
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Riviera Cafe
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines, 1300
Excellent
Location

8.3

Airports
  • Ninoy Aquino International Airport (MNL)
    3.7 km 13 min drive
  • Subic Bay International Airport (SFS)
    81.7 km
Public transportation
  • Baclaran LRT Station
    570 m 13 min walk
  • EDSA LRT Station
    780 m 8 min drive
Hospital or clinic
  • Bentaub Drugstore [small]
    200 m
Shopping
  • Robinsons Place Manila
    4.5 km
Convenience store
  • Ministop
    320 m 5 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Robinsons Place Manila
    4.5 km
  • Manila Ocean Park
    5.2 km
  • Rizal Park
    5.4 km
  • National Museum
    5.8 km
  • Fort Santiago
    6.1 km
  • San Agustin Church
    6.1 km
  • Casa Manila
    6.2 km
  • Manila Cathedral
    6.5 km
  • Intramuros
    6.5 km
  • Quiapo Church
    7.0 km
Nearby landmarks
  • Casino Filipino (Pagcor) Heritage Hotel Branch
    50 m
  • Heritage Carpark
    150 m
  • Bentaub Drugstore [small]
    200 m
  • Harizon Wholes Center
    210 m
  • Merrymart Grocery
    280 m
  • POI-L Medical and Surgical clinic
    310 m
  • Restaurant Depot
    370 m
  • Embassy of Japan
    400 m
  • Baclaran LRT Station
    570 m
  • Le Pavillon Metropolitan Park
    580 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
  • This property offers a government-approved quarantine package for guests returning from abroad. Please contact the property for more details.
  • Children under 11 years old will be charged PHP440 for breakfast when using existing bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee935 PHP
  • Distance from city center1.2 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)880 PHP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 450

Property announcements

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

Reviews of Heritage Hotel (Multiple-Use Hotel) from real guests

Provided by verified guests of Agoda
Cleanliness7.6
Facilities7.4
Location8.3
Room comfort and quality7.6
Service7.9
Value for money7.6
High score for Manila
Rating
9+ Exceptional (1,848)
8-9 Excellent (1,690)
7-8 Very Good (2,597)
6-7 Good (1,390)
<6 Below Expectation (1,818)
Time of the year
Mar - May (2,401)
Jun - Aug (2,491)
Sep - Nov (2,204)
Dec - Feb (2,247)

Show reviews that mention 

Showing 9,343 verified guest comments
12345
10.0
Exceptional
Lailani from Philippines
Couple
Superior Room King
Stayed 1 night in February 2023

RECOMMENDED FOR MUSLIM”

This is my top recommended to all the Muslim who’ve been looking for the best hotel. Because 1. There’s a qibla direction provided in each room 2. The buffet breakfast they serve is divided into two sections, the halal section and non halal section. So you can eat in peace of mind and of course I cannot forget the delicious taste of each food, lalo na ang croissant ❤️❤️

Reviewed February 08, 2023

See room deals

Dear Lailani, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading your positive comment about The Heritage Hotel Manila is an absolute pleasure. And thank you for the 5-star rating! This is sincerely appreciated! Thank you for the acknowledgment and recommendation as this continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! My best regards to the Muslim Community! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded February 08, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Cecilia from Philippines
Business traveler
Superior Room Twin Beds
Stayed 1 night in August 2022

Perfect for Working Moms”

As a working mom who is hands on with my kid ( who has autism), I always bring my child me whenever I travel for work. Heritage Hotel, with its friendly staff, and comforting facilities and meals, allow me to do my work while bonding with my son. They have fast Internet connection, ample parking spaces, clean facilities, and a properly sized pool and deck. The staff are really nice and accommodating, from the parking attendants, the security guards, the receptionists, to the restaurant servers, chefs, and the pool attendants Their managers would also go around to personally check on the guests. The food is also great. I love their free flowing brewed coffee ( low acid, I think) in the morning, thier pizza ( Pugon baked?), and my son loves their carbonate. I just hope they could add more menu items. P.S. They also give PWD discount.💕 Thanks Heritage Hotel.

Reviewed August 03, 2022

See room deals

10.0
Exceptional
Rowena from United States
Family with teens
Superior Room Twin Beds
Stayed 3 nights in January 2023

Satisfied ”

It was my first time in The Heritage Hotel Manila. Upon checking in. Staffs at the front desk very accommodating and pleasure makipag usap. Their rooms was nice cleaned and roomy. So I would recommend this hotel. Thank you guys for the good services while we were there.

Reviewed January 28, 2023

See room deals

Dear Rowena, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading your positive comment about The Heritage Hotel Manila is an absolute pleasure. And thank you for the 5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded January 31, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
lorita from Philippines
Family with teens
Superior Room Twin Beds
Stayed 1 night in August 2022

Superb”

My kids and I, together with my Boss' were check-in yesterday here. The Duty Manager Sir Eric and his team really WOWED us. They were really doing a great job in raising the bar higher for the way they treat their guests. Ive been to other new, big and highest stars hotels but never had the same welcoming smiles,attentive and courteous staff and really you feel they were all in sync when it comes to customer service, ALL OUT TO WIN YOUR HEART. We were treated very well like VIPs. My boss was very happy also how Sir Eric handle guests.He even thought he is an old friend of ours. He was very warm and welcoming and assured everything we need was attended to for us to have a very delightful stay here. Our stay was superb, comfy big beds and warm baths and we slept very well and the temperature just perfect for us to sleep soundly. Parking was not a problem at all. Thank you so Much Sir Eric!!!! Keep it up im sure you and your team will be greatly blessed by the Lord Almighty for exemplary great job in your hotel. 🙏♥️🫶☺️🫰

Reviewed August 19, 2022

See room deals

Dear Lorita, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to Eric and the rest of the Front Office Team as this continues to confirm that the we have delivered quality service that Heritage Hotel Manila commits to achieve. We look forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded August 22, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Rob from Thailand
Business traveler
Superior Room
Stayed 1 night in January 2023

This is the best hotel i have stay in the Philipines ”

This is not a fake review. But i can say so many good things about this hotel but than nobody believe me. On thing i want to say I make a mistake with booking and the sweet Professional staff fix it and it was no problem. I never go to try a other hotel in Manila. Thanks for the good time 🤩🤩🤩🤩🤩

Reviewed January 23, 2023

See room deals

Dear Rob, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! Thank you for the acknowledgment given to my Team as this continues to confirm that we have delivered excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded January 24, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Ravindra from Malaysia
Couple
Deluxe Room King Bed
Stayed 1 night in January 2023

All good”

it's a seasoned hotel, but worth it. still clean. the only issue with the room was, almost all power point had no power. we had to charge our phone in the bathroom point. other than that no other issue

Reviewed February 01, 2023

See room deals

Dear Ravindra, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading your positive comment about The Heritage Hotel Manila is an absolute pleasure. And thank you for the 5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded February 02, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Rakesh from Philippines
Couple
Superior Room Twin Beds
Stayed 3 nights in June 2022

Excellent staff”

Management at front desk let me check in without extra charges at 7am since I had an early arrival from naia. The room was nice and big but the next day head of housekeeping changed me to a suite with a pool view without any extra charge for the remainder of my stay which was very nice. All the staff at the hotel are very polite and helpful from the time you arrive. I bow down to them all for the wonderful experience. The buffet is a little different everyday. I compliment the chef and crew for such a tasty fresh choices. All the food is well flavored and hot. I haven’t made use of the pool and gym but it’s very clean set up nicely.

Reviewed July 07, 2022

See room deals

Dear Rakesh, It simply makes our day receiving a 5-star rating from our guests! Thank you so much! This is really appreciated! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded July 08, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Jennifer from Philippines
Family with young children
Superior Room Twin Beds
Stayed 2 nights in December 2022

👏🏻👏🏻👏🏻”

Location wise, its convenient. Staff were very accommodating. The only thing i could say they can improve on is putting bidette in the cr. Not sure if its just ours and others have it, but it would have been more convenient if they have it. Though traditional way is good too,lol. Overall it was a nice stay!

Reviewed January 12, 2023

See room deals

Dear Jenifer, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your pleasant experience at The Heritage Hotel Manila. And thank you for the 5- star rating! This is sincerely appreciated! Thank you for the acknowledgment as this continues to confirm that we have delivered excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded January 13, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Kristine from Japan
Couple
Deluxe Room King Bed
Stayed 3 nights in September 2022

Best Stay Ever!”

The King Deluxe Room is way better than me and my husband expected. The room is spacious and we are absolutely comfortable with the bed, considering my husband is 6’2”. Room service is fantastic too! I love their fettuccine carbonara. I definitely made the right choice because it’s near the mall and along the airport too. We will book again for sure.

Reviewed September 22, 2022

See room deals

Dear Kristine, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! I am glad that my team did well in giving you our our signature quality service. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to everyone here as this continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded September 24, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Ronald from Philippines
Business traveler
Superior Room Twin Beds
Stayed 1 night in May 2022

Superb Staff as I mention”

The staff truly cares about your experience. The food is absolutely amazing – Absolutely the best meal we had while in Riviera Cafe,The Heritage Hotel Manila. To Ma'am Czarina-FAB Director, Ma'am Gemma-Riviera Cafe Manager, Sir Mark, Asst. Mgr., Ma'am Jennylyn (Receptionist), Jino, Paul, Ace, Chef Aldo, Vickmar, Chinnie, no words I can say, but, Thank you for your excellent hospitality, and I hope to stay at The Heritage Hotel Manila again soon. I would like to express my thanks and appreciation for the services and care I received even before and now, you never fail my expectations!KUDOS!

Reviewed September 07, 2022

See room deals

Dear Ronald, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to my F&B Team as this continues to confirm that the we have delivered quality service that Heritage Hotel Manila commits to achieve. We look forward to your next visit. Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded September 08, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Rena from Philippines
Family with young children
Superior Room Twin Beds
Stayed 3 nights in December 2022

Superb Customer Service”

I commend the Life Guard Danny for his very warm receptions on my children. Being a Santa Claus brought smiles to everyone. Thank you. This is my 2nd time checking in and definitely there will be 3rd, 4th... The unli breakfast was so enjoyable; lots of food to choose from. Ill see u again soon when I come back to Philippines.

Reviewed January 02, 2023

See room deals

Dear Rena, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read that you enjoyed our simple Christmas treat. And thank you for the 5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded January 02, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Jeffrey from Brunei Darussalam
Solo traveler
Superior Room King
Stayed 2 nights in September 2022

Exceptional”

This is the only hotel that I’d checked in all the time when I go to Manila. Why because the staff are very kind and respectful. Rooms are very nice and clean . Special thanks to MR. Noyl for superb assistance. Very kind person I’d ever met. Thanks to all the staff! Keep up the good work.

Reviewed September 21, 2022

See room deals

Dear Jeffrey, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to Noyl and the rest of the F&B Team as this continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving. We look forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded September 21, 2022
Heritage Hotel (Multiple-Use Hotel)
9.6
Exceptional
peter from United Kingdom
Solo traveler
Superior Room Twin Beds
Stayed 1 night in March 2022

Brilliant Hotel ”

After having to make a last minute change of hotel due to poor customer service from another of manila many hotels had contacted the Heritage Hotel who replied to my email enquiries within minutes so booked my room at a very reasonable price for last minute booking on arrival by taxi from airport was greeted kindly by staff on door helped with my luggage and taken to the front desk to check in which was a pleasant experience with a very helpful and friendly member of staff Patrick (known as janssen)was given a room upgrade to club room(very nice) he explained where to go to get to my room where to go for breakfast etc. Room was spacious and very comfortable clean on one of the higher floors with view of the city small balcony, sofa,and large king-size bed which was very comfortable, bathroom was clean with bath and shower with almost instant hot water clean carpets throughout. Staff at the Heritage Hotel are all very friendly and helpful breakfast was buffet style which due to restrictions was smaller than normal but good choice again staff helpful and friendly after breakfast was sat out by the pool relaxing having a coffee when Patrick (janssen walked passed and immediately on seeing me asked if my stay was enjoyable asking me by my name which for a hotel of this size is was very warming gesture to remember quests name when you deal with so many people day in day out. I will certainly be returning to the Heritage Hotel and hope to experience more of what the hotel offers as last time was just overnight stay.Thank you to Patrick and all the staff for a memorable stay.

Reviewed June 19, 2022

See room deals

Dear Peter, The lead-in message of describing our property as a “Brilliant Hotel”, is in the same manner that I would like to say that this is such a Brilliant Review! Thank you so much, Peter for the very thorough comments. Your review was shared earlier in our meeting and will go to the respective departments. Your feedback simply made our day! Again, thank you so much and we hope to make your next visit just as positive. Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded June 30, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Liah from Philippines
Couple
Superior Room King
Stayed 1 night in August 2022

Great place to stay”

We had a great stay. Staff and hospitable and helpful specially Fatima and the DM that day. Eric? The only challenge was their lock. we had some issues that we can’t open the door and it took them an hour to open it. It happened twice. But all in all. Great and clean place to stay.

Reviewed August 21, 2022

See room deals

Dear Liah, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to Fatima and Eric and the rest of the Front Office Team as this continues to confirm that the we have delivered quality service that Heritage Hotel Manila commits to achieve. We look forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded August 22, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Robert from New Zealand
Couple
Superior Room Twin Beds
Stayed 3 nights in August 2022

Best Ever hotel”

I have been many hotels all over the World , We got married here , it was the Best EVER Personal Service from Staff ( Gemma Ed Jona and “ENGLAND” ) The breakfast was amazing (BestEver) Fresh clean , the best food produce NO corners cut , really was Just Amazing - I can’t recommend it enough, it should be charging more money THE BEST EXPERIENCE EVER

Reviewed August 19, 2022

See room deals

Dear Robert, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to Gemma, Ed, Jona, England and the rest of the F&B Team as this continues to confirm that the we have delivered quality service that Heritage Hotel Manila commits to achieve. We look forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded August 22, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
James from United States
Solo traveler
Superior Room King
Stayed 1 night in January 2023

Nice hotel!”

So much nicer than the less expensive one night stay, hotels. Good food, just downstairs. Taxi service is fast to and from the airport. Air con can be too cold if you don't pay attention. Did have to ask 3 times for towels. Otherwise, great stay!

Reviewed January 05, 2023

See room deals

Dear James, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded January 08, 2023
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Robert from New Zealand
Couple
Superior Room King
Stayed 7 nights in December 2022

Best Ever”

As I said already before, in August my Wife and I got married here , we came back for our 1st Christmas together because soooo Wonderful experience , everything especially the staff is excellent , I have traveled a lot over the years and this is the best quality and value for 1st class stay Ever

Reviewed December 22, 2022

See room deals

Dear Robert, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Merry Christmas! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded December 26, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
farrah from Philippines
Family with young children
Superior Room Twin Beds
Stayed 1 night in January 2023

Best! ”

Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff.

Reviewed January 02, 2023

See room deals

Dear Farrah, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded January 02, 2023
Heritage Hotel (Multiple-Use Hotel)
9.6
Exceptional
Myraflor from Philippines
Family with young children
Superior Room Twin Beds
Stayed 1 night in December 2022

Superb staff”

I love the room, clean and no insects at all. Staff were friendly and helpful. I enjoyed the gym and the pool. They provide separate towels too. Would have been a perfect stay if there's bidet. Quite sad that they weren't able to accommodate us in the free shuttle going to MOA. Will definitely come back. Special mention to the most friendly gym and pool attendant. :)

Reviewed December 26, 2022

See room deals

Dear Myraflor, I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 4.5-star rating! This is sincerely appreciated! Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded December 28, 2022
Heritage Hotel (Multiple-Use Hotel)
10.0
Exceptional
Ramiro from Philippines
Solo traveler
Superior Room King
Stayed 3 nights in May 2022

Very Recommendable Experience ”

Highly professional, knowledgeable, friendly and accommodating staff. Very clean and safe accommodation at a very reasonable prices. I certainly would highly recommend to all my friends at home and here abroad to experience what I had experienced staying in your prestigious hotel. Thank you for making me feel at home while being away from home.

Reviewed June 04, 2022

See room deals

Dear Ramiro, Thank you for your kind review and for leaving our business with a 5-star rating! This is truly appreciated! I am personally glad you appreciate the professionalism and friendliness of our service. We endeavor to go above and beyond to ensure our guests have a memorable experience! And your feedback inspires us to keep doing our best. I am sharing with my team, your last message of “making me feel at home while being away from home”! We look forward to your next visit!   Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

Responded June 05, 2022
Heritage Hotel (Multiple-Use Hotel)
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss