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Hilton Garden Inn Birmingham Brindleyplace
Hilton Garden Inn Birmingham Brindleyplace
Hilton Garden Inn Birmingham Brindleyplace
Hilton Garden Inn Birmingham Brindleyplace
Hilton Garden Inn Birmingham Brindleyplace
Hilton Garden Inn Birmingham Brindleyplace
Hilton Garden Inn Birmingham Brindleyplace

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8.5

Excellent

153 reviews

153 reviews

Housekeeping4
Food & Dining1
Breakfast1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Brindleyplace

160 m

Ikon Gallery

170 m

Broad Street

180 m

The National Sea Life Centre

210 m

Sherborne Wharf

240 m

Popular landmarks
Symphony Hall

390 m

Library of Birmingham

530 m

Birmingham Museum & Art Gallery

860 m

Birmingham New Street Railway Station

1.1 km

Birmingham Hippodrome

1.2 km

Closest landmarks
Bannatyne's Health Club

90 m

Sheepcote Street

120 m

Vibro-Suite

210 m

Broad Street outside Job Centre

260 m

Lee Longlands Customer Car Park

270 m

Hilton Garden Inn Birmingham Brindleyplace

1 Brunswick Square, Birmingham City Center, Birmingham, United Kingdom, B1 2HW - See map

Make your best journey to Birmingham with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Birmingham City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Cadbury World. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

680 meters to public transportation

Front desk [24-hour]

Free airport transfer

Inside city center

260 meters to National SEA LIFE Centre Birmingham

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling."

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Golf course [on-site]

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Birmingham every 17 minutes on Agoda.com
Value for money8.3
Location rating9.1
Nearest airportBirmingham Airport (BHX)
Distance to airport12.6 km

Rooms available at Hilton Garden Inn Birmingham Brindleyplace

Excellent
Room comfort & quality

8.5

Queen Accessible Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
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Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
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King Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Queen Room Brindley Place View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
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Queen Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Other
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Twin Room
...
    Enter dates to see prices
    Queen Room - Mobility Access
    ...
      Enter dates to see prices
      King Room
      ...
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        Frequently asked questions

        What time is check-in and check-out at Hilton Garden Inn Birmingham Brindleyplace?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hilton Garden Inn Birmingham Brindleyplace?

        For those who wish to drive their own cars, Hilton Garden Inn Birmingham Brindleyplace has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

        Is breakfast offered at Hilton Garden Inn Birmingham Brindleyplace?

        Wake up to a great buffet breakfast at Hilton Garden Inn Birmingham Brindleyplace. Adults can enjoy breakfast offered with an additional charge of 1 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What is the smoking policy at Hilton Garden Inn Birmingham Brindleyplace?

        Hilton Garden Inn Birmingham Brindleyplace does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Hilton Garden Inn Birmingham Brindleyplace?

        The closest train, metro, or bus station is Five Ways Train Station, 680 m away from Hilton Garden Inn Birmingham Brindleyplace.

        What restaurants are nearby Hilton Garden Inn Birmingham Brindleyplace?

        Hilton Garden Inn Birmingham Brindleyplace’s neighborhood is Birmingham City Center which includes popular restaurants such as MyLahore, Marco Pierre White Steakhouse Bar & Grill and Figure of Eight.

        What popular shopping places are close to Hilton Garden Inn Birmingham Brindleyplace?

        Located in the Birmingham City Center area, Hilton Garden Inn Birmingham Brindleyplace is close to great shopping choices like Bullring & Grand Central Birmingham, Grand Central and The Mailbox.

        What are popular attractions near Hilton Garden Inn Birmingham Brindleyplace?

        Hilton Garden Inn Birmingham Brindleyplace is located in Birmingham City Center area, which is famous for attractions such as National SEA LIFE Centre Birmingham, Birmingham Museum & Art Gallery and Birmingham Back to Backs.

        What popular natural sightseeing spots are close to Hilton Garden Inn Birmingham Brindleyplace?

        Hilton Garden Inn Birmingham Brindleyplace is located within Birmingham City Center, which makes it conveniently close to natural sights including City Centre Gardens and Redpoint Climbing Centre.

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        Explore the neighborhood

        What people love about Hilton Garden Inn Birmingham Brindleyplace

        • 10

          Exceptional
          Staff 

          "We’ve stayed in this Hilton a few times now and we usually choose Hilton when travelling because there’s good value for money, friendly staff and good food too...."

          Sophie

          |

          June 29, 2022

        • 9.2

          Exceptional

          "Everything is lovely about this hotel but this was just outstanding"

          Kanika

          |

          February 14, 2022

        • 8.8

          Excellent
          Staff 

          "the staff were lovely and the location is mint to get out and about around Birmingham."

          Jonny

          |

          January 23, 2022

        Overall rating:

        8.5

        Excellent
        153 reviews
        Cleanliness
        8.9
        Facilities
        8.3
        Location
        9.1
        Read all reviews >
        More about Hilton Garden Inn Birmingham Brindleyplace

        More about Hilton Garden Inn Birmingham Brindleyplace

        Hilton Garden Inn Birmingham Brindleyplace

        You'll love the exceptional convenience during your stay at Hilton Garden Inn Birmingham Brindleyplace, located right in the heart of the city center, with an easy access to everything in Birmingham. The true local flavors and culture of Birmingham are yours with a stay at Hilton Garden Inn Birmingham Brindleyplace, located just 5.4 km from the famous Cadbury World. Hilton Garden Inn Birmingham Brindleyplace is located just 1.1 km from Birmingham New Street Railway Station, providing your days with easy city access and great exploration options.
        Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hilton Garden Inn Birmingham Brindleyplace. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
        The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hilton Garden Inn Birmingham Brindleyplace. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Hilton Garden Inn Birmingham Brindleyplace.
        The hotel is entirely non-smoking.
        Rooms at Hilton Garden Inn Birmingham Brindleyplace are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
        You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at Hilton Garden Inn Birmingham Brindleyplace, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
        Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
        Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hilton Garden Inn Birmingham Brindleyplace has a range of activities that will meet your needs. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
        You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

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        Amenities and facilities
        Excellent
        Facilities

        8.3

        Most talked about facilities

        Housekeeping

        17 mentions

        Breakfast

        13 mentions

        Food & Dining

        4 mentions

        Internet

        3 mentions

        Languages spoken

        • English
        • French
        • German
        • Italian
        • Romanian
        • Russian
        • Spanish

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Golf course [on-site]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • BBQ facilities
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service
        • Vending machine

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Kids meal

        Land sports

        • Golf course (within 3 km)

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in/out [private]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Bicycle parking
        • Car park [charges apply]
        • Car park [nearby]
        • Car park [on-site]

        Available in all rooms

        • Accessible by elevator
        • Additional toilet
        • Air conditioning
        • Alarm clock
        • Blackout curtains
        • Carpeting
        • Closet
        • Clothes rack
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • Hand sanitizer
        • Heating
        • Individual air conditioning
        • In-room safe box
        • Ironing facilities
        • LAN Internet in room [free]
        • Linens
        • Non-smoking
        • Private bathroom
        • Radio
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Separate dining area
        • Shower
        • Sleep comfort items
        • Smoke detector
        • Socket near the bed
        • Soundproofing
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        • Wake-up service
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • Continental
        • Full English/Irish
        Restaurants on site

        Recess

        • Cuisine: British
        • Menu: Buffet, A-la-carte
        Location
        1 Brunswick Square, Birmingham City Center, Birmingham, United Kingdom, B1 2HW
        Exceptional
        Location

        9.1

        Airports

        • Birmingham Airport (BHX)
          12.6 km
        • Coventry Airport (CVT)
          31.7 km

        Public transportation

        • Five Ways Train Station
          680 m
        • Jewellery Quarter Train Station
          1.4 km

        Hospital or clinic

        • CC Kat Aesthetics
          290 m

        Shopping

        • Bullring & Grand Central Birmingham
          1.4 km

        Convenience store

        • On-site

        Cash withdrawal

        • ATM
          150 m
        What's nearby

        Popular landmarks

        • National SEA LIFE Centre Birmingham
          260 m
        • Symphony Hall
          390 m
        • Library of Birmingham
          530 m
        • Birmingham Museum & Art Gallery
          860 m
        • Birmingham New Street Railway Station
          1.1 km
        • Birmingham Hippodrome
          1.2 km
        • Birmingham Back to Backs
          1.3 km
        • Thinktank Birmingham Science Museum
          2.0 km
        • Cadbury World
          5.4 km
        • National Exhibition Centre
          13.3 km

        Nearby landmarks

        • Bannatyne's Health Club
          90 m
        • Sheepcote Street
          120 m
        • Brindleyplace
          160 m
        • Ikon Gallery
          170 m
        • Broad Street
          180 m
        • Vibro-Suite
          210 m
        • The National Sea Life Centre
          210 m
        • Sherborne Wharf
          240 m
        • National SEA LIFE Centre Birmingham
          260 m
        • Broad Street outside Job Centre
          260 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 6-17 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 18 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Hotel offers dedicated pet experience. A pet service charge of 25 GBP per stay is payable on property. Pets are permitted up to 75 Pounds.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee0 GBP

        Extras

        • Breakfast charge (unless included in room price)1 GBP
        • Daily Internet/Wi-Fi fee0 GBP

        The property

        • Number of rooms 238
        Property announcements

        Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

        Reviews of Hilton Garden Inn Birmingham Brindleyplace from real guests

        Provided by verified guests of Agoda
        8.5
        /
        10
        Cleanliness8.9
        Facilities8.3
        Location9.1
        Room comfort and quality8.5
        Service8.6
        Value for money8.3
        High score for Birmingham
        Rating
        9+ Exceptional (46)
        8-9 Excellent (39)
        7-8 Very Good (27)
        6-7 Good (8)
        <6 Below Expectation (8)
        Time of the year
        Mar - May (29)
        Jun - Aug (40)
        Sep - Nov (21)
        Dec - Feb (38)
        All guests (153)
        All room types
        All languages

        Show reviews that mention 

        Showing 128 verified guest comments
        12345
        10.0
        Exceptional
        Sophie from United Kingdom
        Couple
        Queen Room
        Stayed 2 nights in June 2022

        Friendly, clean, ideal”

        We’ve stayed in this Hilton a few times now and we usually choose Hilton when travelling because there’s good value for money, friendly staff and good food too. Can’t ask for more

        Reviewed June 30, 2022

        See room deals

        10.0
        Exceptional
        Dr from United Kingdom
        Business traveler
        Queen Room
        Stayed 2 nights in January 2019

        A really great hotel ”

        Spent 2 nights in Birmingham for a conference. I received a very warm welcome at check in, which was efficient and easy. Comfortable bed, a hot shower, a delicious breakfast and close to everything I needed around Brindley Place.

        Reviewed January 31, 2019

        See room deals

        10.0
        Exceptional
        Mrs from Portugal
        Group
        Twin Room
        Stayed 1 night in January 2020

        Great place to stay”

        This hotel is so well positioned for both food and entertainment venues. The staff are so helpful. Will being staying there again.

        Reviewed February 04, 2020

        See room deals

        10.0
        Exceptional
        michelle from United Kingdom
        Business traveler
        Queen Room
        Stayed 1 night in July 2019

        Great little find”

        Great location for an event in the Bank - would recommend Clean and well maintained, staff friendly

        Reviewed July 29, 2019

        See room deals

        9.2
        Exceptional
        Andrew
        Couple
        Queen Accessible Room
        Stayed 1 night in May 2019

        Overnight stay”

        Pros: Friendly, knowledgeable staff. Reception was clean and tidy, room was clean and tidy , comfortable bed. Cons : bad smell on the 7th floor like drains etc. Was given a disabled room which we were told we had booked (we didnt and couldn't change as the hotel was fully booked). To open the fridge door you had to lift the fridge up as there was a wooden lip on the front of the cabinet stopping the door from opening.

        Reviewed May 15, 2019

        See room deals

        9.2
        Exceptional
        Kanika from United Kingdom
        Couple
        Queen Accessible Room
        Stayed 1 night in February 2022

        The Staff”

        I just want to state how incredible the staff were to ourselves and the point that after I’d had a few too many drinks and left my phone in the toilet of said bathroom it was returned to me at my hotel door. They rang the hotel room first but this is just so incredible as so many people would take off with a bit of found tech so huge huge pat on the back. Everything is lovely about this hotel but this was just outstanding

        Reviewed February 14, 2022

        See room deals

        9.6
        Exceptional
        Kevin from United Kingdom
        Couple
        Queen Room
        Stayed 1 night in July 2019

        Birthday ”

        Very clean,bright,well equipped room, excellent location...all in all excellent all round

        Reviewed July 29, 2019

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        8.8
        Excellent
        Jonny from United Kingdom
        Couple
        Queen Room
        Stayed 1 night in January 2022

        Lovely hotel”

        Great hotel and lovely location, could have been a bit cleaner. There were numerous hairs across the bathroom and the dressing table. But the staff were lovely and the location is mint to get out and about around Birmingham.

        Reviewed January 24, 2022

        See room deals

        8.4
        Excellent
        jane from United Kingdom
        Couple
        Queen Room
        Stayed 2 nights in January 2022

        Nice hotel overall but….”

        disappointed that there were stains on the carpet, walls and on the curtains, not just in 1 room but in another room, as we asked to be moved to a different room because there was a sticky mark on the bedsheet. you would expect that in a lower star hotel but not a 4 star. Great location near broad street and helpful staff. I would stay again but wouldn’t like to pay there expensive prices. I would say the jury’s inn is practically the same as the hilton but cheaper.

        Reviewed January 20, 2022

        See room deals

        8.8
        Excellent
        fiona from United Kingdom
        Group
        Queen Room
        Stayed 1 night in July 2019

        Hen party weekend”

        Comfortable and well cared for. Great position for Brindley place and canals.

        Reviewed July 24, 2019

        See room deals

        8.4
        Excellent
        Fay
        Business traveler
        Queen Room Brindley Place View
        Stayed 1 night in April 2019

        Excellent”

        Room perfectly serviceable. The bed a little hard, decor tired & food not great. The staff were polite, helpful, friendly & professional & the location perfect.

        Reviewed April 19, 2019

        See room deals

        7.6
        Very good
        Dan from United Kingdom
        Family with teens
        Twin Room
        Stayed 1 night in March 2019

        Very good”

        Lovely, modern, clean and comfortable. Slightly lower stars for staff because they were like robots

        Reviewed April 03, 2019

        See room deals

        5.6
        sue from United Kingdom
        Couple
        Queen Room
        Stayed 1 night in April 2022

        Rooms”

        Public areas good and food good. Rooms very tired carpet very grubby. Bed comfortable and clean

        Reviewed May 01, 2022

        See room deals

        10.0
        Exceptional
        Katie from United Kingdom
        Couple
        Queen Room
        Stayed 1 night in November 2012

        Fabulous hotel in a great location”

        Clean & modern rooms, quiet location and friendly staff

        A great place to stay. The room was immaculate and had free internet access which was a wonderful bonus. The staff were very friendly and helpful. It was also surprisingly quiet for the centre of Birmingham. We would highly recommend The Hilton Garden Inn to anyone wanting to stay in Birmingham.

        Reviewed November 06, 2012

        See room deals

        9.7
        Exceptional
        Graham from United Kingdom
        Couple
        Queen Room
        Stayed 1 night in December 2012

        Lovely hotel perfect for symphony hall”

        Comfort, service and situation

        Nothing was too much trouble for the staff at the hotel, we had arranged for flowers to be delivered for my wife's birthday, these were waiting in our room. The attention to detail from the staff was second to none. If you are looking to stay at the centre of everything in Birmingham then there is only one place to stay and that is the Hilton Garden Hotel in Brindley place.

        Reviewed January 04, 2013

        See room deals

        10.0
        Exceptional
        Alice from United Kingdom
        Couple
        Queen Room
        Stayed 2 nights in August 2012

        Fantastic hotel, brilliant staff”

        Clean, modern, great breakfasts

        This was one of the best hotels I have stayed in, it was extremely clean, the bedrooms were generously sized and the bathrooms were immaculate. The room was cleaned each morning with fresh towels and bedding, and the breakfasts were fantastic. All in all a great city break, brilliantly positioned in the centre of Brindley Place, meaning the city centre was walkable. No noise from Broad Street and centred in the modern district besides the best restaurants and bars in Birmingham. You do have to pay for parking additionally though. However, I shall definitely be staying in these hotels around the country again.

        Reviewed September 06, 2012

        See room deals

        9.0
        Exceptional
        Patricia from United Kingdom
        Group
        Twin Room
        Stayed 1 night in June 2012

        Delightful hotel in very convenient location”

        Location, room size and breakfast

        only stayed the one night for a very brief visit to birmingham. hotel was a high standard with reasonable size rooms, good bathroom and a very warm and welcoming air. ideally situated for good restaurants, nia, sealife, theatre and cbso concert hall, canals, city centre and all the entertainments of broad street. happy to stay there again and would recommend to others. only downside, due to location, was expensive parking; around per night.

        Reviewed June 30, 2012

        See room deals

        10.0
        Exceptional
        Helaine from United States
        Business traveler
        Queen Room
        Stayed 3 nights in December 2012

        Excellent hotel, very well located”

        Perfect location on Brindleyplace, quiet, taxis always available outside, very clean and quiet

        I really like the retro early 1960s lobby decor and the minimalist decor of the guest rooms. Very clean. Pleasant staff. The bathroom is small but very well designed with a fascinating hinge on the shower stall that maximizes space by enabling the shower door to open in a fascinating way. My only complaint is that 150 British pounds were charged to my credit card for the stay even though my Visa card's Agoda bill for the room had been paid before I even arrived in Birmingham. The desk staff told me this charge will disappear within 10 days but I can't understand why this automatic charge (the desk staff runs the credit card through upon arrival, which is fine in case there are incidentals) was not negated upon checkout since I charged nothing to the room. I think Agoda needs to look into this. I'm hoping the charge will disappear and that I won't have to start pursuing this matter.

        Reviewed December 22, 2012

        See room deals

        8.0
        Excellent
        Kim from United Kingdom
        Group
        Queen Room
        Stayed 2 nights in March 2018

        Comfortable and well located ”

        The hotel is clean, bed is comfortable and day staff are helpful. It’s located a short walk away from Broad Street, the Arena Birmingham and Brindleyplace, so events, eating, drinking and partying are all covered. My only request would be for the late night staff (midnight onwards) to be more courteous to returning guests. I know some guests can be boisterous after a few drinks, but having a polite, firm but fair approach would receive a better response from them and make your life easier rather than being rude. I didn’t even drink and was completely respectful to the staff, but felt I was treated as an inconvenience. Despite this, I had a great stay, slept well and would definitely stay again.

        Reviewed March 19, 2018

        See room deals

        10.0
        Exceptional
        Daniel from United Kingdom
        Business traveler
        Queen Room
        Stayed 1 night in February 2012

        fantastic hotel in a good location”

        very good rooms, nice food, great location.

        Hotel is located just off Broad Street in a new modern leisure complex. Quiet location based around large amounts of bars and restaurants. Only a 15 minute walk to the Bull Ring shopping centre but quicker in a taxi if you don't like walking. Hotel is very clean with decent size rooms. The iMac in each room is a nice touch and general hotel setup is fantastic. Spent one night and will only stay in this hotel when in Birmingham.

        Reviewed March 05, 2012

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        12345
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