Hilton Garden Inn Key West / The Keys Collection
Make your best journey to Key West (FL) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Key West part of Key West (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Key West International Airport. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Hilton CleanStay
Clean and Ready for you

Airport transfer
Bicycle rental
Car park
Shuttle service
Free Wi-Fi in all rooms!
Very nice”
We had a great stay. Pool was clean and nice temperature. Rooms and entire property are clean
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Fantastic hotel in the new town”
As we arrived to the hotel we were pleased with how clean and friendly the staff was. If you don’t book it with breakfast included you can pay $12 per person which was reasonably. Pool was great as well. Only issue we had was that this is located far from old town where Everything is. Parking is not cheap in the old town but we were able to find parking for $20 per day where we could come in and go during the day. Street parking was $4 per hr. The hotel offers a full day shuttle that runs every 30 mins to the old town for $20 per day but it only runs until 11pm so it didn’t work for us as we wanted to go to the bars in the evening.
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Exceptional”
Amazing! It was everything I thought it would be and more.
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clean ”
Clean hotel , great price
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friendly ”
This hotel was very clean and well maintained. The staff were friendly and welcoming especially Brent at lime pool bar.
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Good”
Rooms had a musty smell. Beds and pillows were not that comfortable. The motels seemed very old and needed some work on the inside one room had mold on the ceiling.
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Garden Inn”
We've stayed at this hotel line many times before and this by far was the poorest experience.
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Unknown charges”
On arrival we were told about additional(Resort fee, parking fee etc) which I did not see when booking the rooms. For the $25 a day we got these amenities which should have been part of the room rate fee. A bad taste.
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Above average”
They shouldn’t charge people for parking when their location is farther from the main attractions or the old town
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BED BUGS!! 0 stars if I could give it that! Still fighting refund ”
Our stay at this property was incredibly disappointing and infuriating. From start to finish, nothing came even remotely close to what we had hoped. Not only were the pictures deceiving, but I got bed bugs from our room. When we informed the front desk, they first tried to convince us that it was mosquito bites. Anastasia at the front desk told me “it doesn’t matter as its my day.” Unbelievable! She did not care since it’s her last day. They kept trying to shush me and keep it quiet from the other guests. At one point the gal working up front actually told me to shush when other guests approached the desk. We had to leave for a tour. We told them we would like to be moved to another room and have all of our laundry done to solve the problem at hand. They informed me that there were plenty of rooms so they would handle that. We returned later in the evening and nothing had been done. They “sold out” of rooms and could not accommodate our requests. They said they had not found any bugs.
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So So”
First time to Key West, so I'm not sure if this is what most of the hotels are like. Two level hotel, the room is big, location is at the entry point of Key West. Key West is not that big, so relatively you can say it's kind of far from the "main" attractions (really, it's like 5 miles, but again, Key West is like 6 mils in length). A lot of people, so we didn't get to use the pool, but it was kind of crowded. Wasn't exactly what I was expecting.
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Decent Stay”
I booked here the first time for my mom Big Birthday. We arrived pretty late like 10pm, but its no trouble at all for check in. Room was in decent shape, 2 Queen Beds with basic needs, coffee machine, TV, Free Wifi and Free packing. It's a great place for staying, we were basically out whole day. quiet and I love there's a big pool, no time to try but it seemed pretty nice. Will come back and will recommend for a stay in Key West. Remember it's not close to downtown, better with your own transport.
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For visitors with car, bisicle rent or shuttle use”
Located in the entrance of Key west, nice pool, very clean and big rooms. Far from the center
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Great place to have a wonderful vacation”
I didn’t get to know staff since I was going in an out but the ones I spoke they were awesome I know while I was there there was a little issue with the pool and they closed it down so I didn’t enjoy that part
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Very poor quality hotel, Very poor maintanence ”
Very noisey and the bathroom was disgusting. All rusted bathtub and carpets were very dirty, All in all a disgusting hotel and more a night. A typical Key West ripoff. I will never ever go back to Key West and this hotel.
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Nice place, Bad staff”
A good place to stay. But the staff charged the accommodation fee that I had paid online and concealed the receipt. Such disgusting behavior.
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A decent enough place, if you're not too fussy”
All the staff I met were very helpful and friendly, right from check-in staff down to chambermaids and maintenance. The room itself, although a decent size was a little under-par. The carpet was in bad need of a clean, or preferably replacing. The telephone didn't work. Bed linens were clean and the bed was comfortable. Bathroom was clean, but showing its age (some rustiness along on the tiles) and yes, I did see a cockroach. Admittedly, only one - but one is enough, yes? For as we all know - it's not the 1 dead cockroach which really bothers us - it's the 10,000 that turn up to the funeral who are really the problem. This didn't spoil my stay though (although I can see it might for some travellers) - for me, the most important think is helpful service. I was able to extend my check-out until 12 without any issue, and reception staff were always cheerful, helpful and knowledgeable about local attractions, shuttle buses etc. Would I go back to the Lexington? - probably not, unless I couldn't find anything else
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Not a good experience with the room.”
The stay wasn't completely bad but there were some issues with the room. The beds were old and uncomfortable, the carpet was dirty, mold in the bath tub, 2 big cockroaches and a centipede in the room, and the a/c malfunctioned. The manager was nice and accommodated us with a different room and a room refund. The pool was very nice with a cool Tiki Bar poolside. Free shuttle to major attraction areas. Tour Director gave us good info about local attractions and restaurants. They will be renovating the hotel soon and making lots of changes for the new season.
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Great location but small rooms”
it is good hotel and clean. also, it is take 7 to 10 min to the town-down.
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Decent but far from Duval Street”
It was decent however it was too far from Duval St. If you have a car then I won't stay there, if you don't then it doesn't matter. As to take a cab down to Duval St where the bars are, it's 20 bucks each way. But if you don't plan on drinking, then it's a pretty good place to stay for the value.
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