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Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Hotel

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8.4

Excellent

3,169 reviews

3,169 reviews

Breakfast5
View4
Housekeeping2
See map

8.7

Excellent

Location rating score

Excellent location
Nearby landmarks
Tyne Bridges 160 m
Guildhall 270 m
Bessie Surtee's House 320 m
London Bridge Experience & London Tombs 330 m
Crown Posada 360 m
Castle Garth Keep 410 m
Black Gate 420 m
Tokyo 520 m
Foundation 620 m
Aldermans Fenwicks House 670 m

Hilton Newcastle Gateshead Hotel

Bottle Bank, Gateshead, Quayside, Newcastle upon Tyne, United Kingdom, NE8 2AR - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Quayside part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

680 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

Hot tub

Hilton CleanStay

Clean and Ready for you

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Bicycle rental

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money7.4
Location rating8.7

Rooms available at Hilton Newcastle Gateshead Hotel

Very good
Room comfort & quality

7.9

Double Hilton Suite
...
  • Room size: 56 m²/603 ft²
  • River view
  • 1 queen bed
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Double Executive Access Room
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 double bed
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Double Executive
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 double bed
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King Executive Plus
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 king bed
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Double Executive Balcony
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 double bed
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Double Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 double bed
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Double Double Guest Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 double bed
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Double Hilton Guestroom
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed
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Double Family Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 sofa bed and 1 double bed
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Twin Executive
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 single bed
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Frequently asked questions

What time is check-in and check-out at Hilton Newcastle Gateshead Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Newcastle Gateshead Hotel?

For those who wish to drive their own cars, Hilton Newcastle Gateshead Hotel has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Newcastle upon Tyne with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Newcastle Gateshead Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Newcastle Gateshead Hotel. Adults can enjoy breakfast offered with an additional charge of 20 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hilton Newcastle Gateshead Hotel?

Hilton Newcastle Gateshead Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hilton Newcastle Gateshead Hotel?

Hilton Newcastle Gateshead Hotel’s neighborhood is Quayside which includes popular restaurants such as Big Mussel and TGI Friday's - Gateshead.

What are popular attractions near Hilton Newcastle Gateshead Hotel?

Hilton Newcastle Gateshead Hotel is located in Quayside area, which is famous for attractions such as Tyne Bridges, Bessie Surtee's House and London Bridge Experience & London Tombs.

What popular natural sightseeing spots are close to Hilton Newcastle Gateshead Hotel?

Hilton Newcastle Gateshead Hotel is located within Quayside, which makes it conveniently close to natural sights including Riverside Sculpture Park.

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Explore the neighborhood

What people love about Hilton Newcastle Gateshead Hotel

  • 9.2

    Exceptional
    Breakfast

    "Nice hotel and very nice breakfast."

    Janet

    |

    February 15, 2022

  • 9.6

    Exceptional

    "Great hotel with wonderful views over the river and its many bridges."

    Christopher

    |

    September 28, 2021

  • 9.6

    Exceptional
    Cleanliness

    "Really good breakfast, rooms clean."

    Christopher

    |

    September 28, 2021

Overall rating:

8.4

Excellent
3,169 reviews
Cleanliness
8.2
Facilities
8.5
Location
8.7
Read all reviews >
More about Hilton Newcastle Gateshead Hotel

More about Hilton Newcastle Gateshead Hotel

Hilton Newcastle Gateshead Hotel

Make everyday special with all that Newcastle upon Tyne has to offer with a stay at Hilton Newcastle Gateshead Hotel. Keep your options open! Whatever your interests in Newcastle upon Tyne, you'll access them conveniently with a stay at Hilton Newcastle Gateshead Hotel, just 10.3 km from Newcastle Airport.
Enjoy all that Hilton Newcastle Gateshead Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Newcastle upon Tyne is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service and luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hilton Newcastle Gateshead Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hilton Newcastle Gateshead Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Hilton Newcastle Gateshead Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hilton Newcastle Gateshead Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Hilton Newcastle Gateshead Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room and spa. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

15 mentions

Housekeeping

11 mentions

View

5 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
  • Hungarian
  • Italian
  • Polish
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site
Windows on the Tyne Restaurant
  • Cuisine: British
  • Menu: Buffet

Location

Bottle Bank, Gateshead, Quayside, Newcastle upon Tyne, United Kingdom, NE8 2AR
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee10 GBP
Extras
  • Breakfast charge (unless included in room price)20 GBP
  • Daily Internet/Wi-Fi fee15 GBP
The property
  • Non-smoking rooms/floorsYes
  • Number of floors6
  • Number of rooms 254
  • Year property opened2003
  • Most recent renovation2004

Reviews of Hilton Newcastle Gateshead Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities8.5
Location8.7
Room comfort and quality7.9
Service8.1
Value for money7.4
High score for Newcastle upon Tyne
Rating
9+ Exceptional (18)
8-9 Excellent (18)
7-8 Very Good (25)
6-7 Good (9)
<6 Below Expectation (11)
Time of the year
Mar - May (21)
Jun - Aug (16)
Sep - Nov (24)
Dec - Feb (20)
All guests (100)
All room types
All languages

Show reviews that mention 

Showing 81 verified guest comments
12345
7.7
Very good
Hitesh from United Kingdom
Couple
Double Hilton Guestroom
Stayed 2 nights in August 2015

Perfect location for a weekend getaway”

Location, friendliness of staff and good car parking facilities.

Our stag at the Hilton Newcastle Gateshead was very comfortable from beginning to end. There was a slight problem with the booking when checking in (the records only showed us having booked for one night instead of two which we had paid for) but this was resolved with any issue and very professionally and most of all it did not cause us any inconvenience. The hotel is in a very good location. The rooms are spacious and well equipped although the air conditioning is set to a very cool temparature which we were unable to increase. There was one slight issue with the bathroom which was resolved very swiftly in 20 minutes. Overall very good hotel, good breakfast and good service - would stay here again.

Reviewed September 01, 2015

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9.3
Exceptional
Joy from United Kingdom
Couple
Stayed 2 nights in October 2011

Lovely hotel with excellent service.”

Lovely rooms and great facilities

clean and spacious room. very comfortable bed. excellent leisure facilities, with gym and swimming pool. very good breakfast. friendly and helpful staff. beautiful surroundings. excellent views of the bridges. would recommend the hilton newcastle to anyone wanting a relaxing or fun time.

Reviewed November 02, 2011

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7.3
Very good
Abhishek from India
Couple
Stayed 2 nights in October 2009

Hilton-Newcastle”

Nice rooms. location and facilities
food can be better

Best hotel at newcastle with a good business center -good rooms and nice service location is excellent also-staff friendly and helpful food especially thai etc are not up to the mark and can be improved upon tremendously considering its a hilton chain. location is fantastic overlooking tyne river and the beautiful bridge-ask for the river view if possible overall recommend this hotel as its the best in newcastle.

Reviewed November 04, 2009

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9.3
Exceptional
Elsie from United Kingdom
Family with teens
Stayed 1 night in February 2012

Good hotel”

location, sevice

nice new hotel, very friendly and accommodating staff. our room comfortable but poor view (1/f and facing front courtyard). otherwise very pleasant stay and newcastle is a very friendly city!

Reviewed February 22, 2012

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7.0
Very good
Caroline from Australia
Business traveler
Stayed 1 night in January 2012

Typical HIlton that does not go the extra mile”

Clean and comfortable rooms

This Hilton had clean and comfortable rooms, as befits the Hilton name. It was disappointing in getting careless service and unwilling to go the extra mile. I specifically requested a quiet room away from lifts - but was given, a room in front of the lifts and had a balcony that allowed more noise to come in. The room was close to the Newcastle Bridge and could hear the constant traffic. The temperature in the room could not be adjusted to be warm enough so it was cold all night. After a long day of work and travel, I could not be bothered to go back to argue my case with reception and having stayed at this hotel several times previously I would hope they had my details on file. I wont be going back as there are plenty of other Newcastle hotels of which I have been recommended and there is no need to stay at the Hilton.

Reviewed February 06, 2012

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8.3
Excellent
Abhishek from India
Solo traveler
Stayed 2 nights in January 2010

NEWCASTLE-Hilton”

Location Rooms
None

The very best hotel by far in Newcastle Always buzzing with activity Nice lobby and bar-excellent and modern clean and well kept rooms Good room service staff is also extremely friendly good locATION GOOD for both business and for tourists the best option by far for any trip or visit to new castle-would recommend this hotel to all.

Reviewed February 08, 2010

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10.0
Exceptional
Pamela from United Kingdom
Family with teens
Double Hilton Guestroom
Stayed 1 night in September 2012

great rooms with fantastic views”

Location fabulous for Newcastle Gateshead Quay

Booked two rooms for myself husband, son and his fiancee could not believe they gave us fifth floor executive rooms with balconies overlooking the tyne bridge and river along with admission to the executive lounge with free alcholic drinks and snacks before we went out to the evening wedding night at the Sage just over the road. Booked the breakfast on arrival at discounted rate of was not disappointed. Don't like paying for car parking when staying at a hotel but will forgive them for the fabulous rooms.

Reviewed September 06, 2012

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8.0
Excellent
Raymond from United Kingdom
Couple
Stayed 1 night in May 2013

Great Hotel to explore Newcastle City ”

Standard, location,secure parking

This was a short break for my wife and I and hotel was in an ideal location to explore Newecastle from. Paid slightly more for business room and well worth the money. Access to business lounge for happy hours was a pleasnt way to set you up for the evening (though was quiet busy so do get their sharpish for the best seats). Room was of a high standard with great firm bed (which my wife and I prefer!) Only had breakfast in hotel but this was of good quality and high standard, which is to be expected from a Hilton hotel. Only negative side is that hotel is located on a hill which if you have problems walking could be quite a challenge to get down and up! On positive just over bridge from bustling Quayside so noise was not an issue late at night. Overal had a great weekend and would certainly stay again.

Reviewed August 28, 2013

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8.3
Excellent
stuart from United Kingdom
Solo traveler
Stayed 1 night in June 2010

Hilton Hotel-Newcastle/Gateshead”

Close proximity to Newcastle Quayside and city centre.Superb view of the Tyne bridge.Friendly staff.
The lobby area is somewhat "minimalistic".

The hotel was well-priced bearing in mind its close proximity to the city centre,which is well within walking distance. The lobby area is "minimalistic" and somewhat "antiseptic". The rooms are good and I had an excellent view of the Tyne and Swing briges. The breakfast was very reasonably priced if using the £3 discount via the coupon obtained at Reception.The breakfast itself was standard "greasy spoon". The staff couldn't have been more helpful or friendly. I would certainly stay there again.

Reviewed June 11, 2010

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8.3
Excellent
Jill from United Kingdom
Couple
Double Hilton Guestroom
Stayed 1 night in October 2011

Fantastic hotel with super friendly staff”

Modern, smart, clean and really friendly, helpful staff

we booked this hotel for our first night away together in 3.5 years since the borth of our two children. it couldn't have been more perfect. on check-in we were upgraded free of charge to an executive room and we were provided with wine and strawberries. the hotel is very smart and modern and has superb views over the tyne. the room was modern and clean and very spacious and the facilities included were great. we didn't use the leisure facilities but they looked smart. the breakfast buffet was fantasic, everything you cold possibly want - the only downside (and a very small one) was that it was very busy and we had to wait a while to be seated. all-in-all it was a superb hotel, great facilities, great location and fantastic staff

Reviewed November 02, 2011

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10.0
Exceptional
Wuyi from Singapore
Business traveler
Double Hilton Guestroom
Stayed 1 night in February 2015

Good Location with nice bar”

Amenities, Staff Friendliness, breakfast

Service staff were exceptional and nothing short of up keeping the Hilton brand name. breakfast spread was great and internet access was available throughout the hotel. meeting rooms within the hotel were well equipped and accommodation rooms were large and comfortable. a plus is that most rooms have a nice view of the river.

Reviewed March 21, 2015

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8.3
Excellent
Samuel from United Kingdom
Business traveler
Double Hilton Guestroom
Stayed 1 night in September 2012

Nice well kept hotel, good location”

Food was very good, rooms nice and clean

Stayed for 1 night on business in October 2012. Hotel is located right on the tyne with half of the rooms having a great view out over the river. Breakfast buffet very good - standard food. Had some drinks and food in the evening which were also very good. Modern rooms with good facilities. Overall nice hotel and not too expensive if booked early.

Reviewed October 04, 2012

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7.0
Very good
David from Thailand
Couple
Double Hilton Guestroom
Stayed 1 night in April 2015

Good location. Rooms basic. Great breakfast ”

Location and breakfast

Rooms are basic but locarion is great. Breakfast and bar restaurant great. Malmaison is also a good choice both equal distance to the best parts of newcastle quayside. I would choose which one based on the best price offer

Reviewed April 10, 2015

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8.0
Excellent
Mahesh from India
Business traveler
Stayed 1 night in May 2008

Nice people, nice city and a good hotel”

Would prefer if there would be 24 hours menu for food as generally people travelling in from London end up reaching Newcastle a bit late in the night and then it is difficult if you are hungry.

Reviewed May 16, 2008

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8.0
Excellent
bonnie from United States
Couple
Double Hilton Guestroom
Stayed 1 night in June 2014

standard nice hotel great location ”

location view balcony

Great view great location, I love Newcastle the balcony and the view were unbelievable. Staff were strict not too friendly.

Reviewed July 19, 2014

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8.7
Excellent
TI from Malaysia
Family with young children
Double Hilton Guestroom
Stayed 3 nights in September 2015

Friendly staff & great location”

Great location, nice breakfast & friendly staff

I still will choose this hotel if I visit Newcastle again

Reviewed October 05, 2015

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7.7
Very good
Catharine from United Kingdom
Group
Stayed 1 night in April 2012

Expect to pay for a room with a view”

Location, service,breakfast

checked in and my voucher did not say that breakfast was included so i had to pay- not a great start but that's agoda and not the hotel for you! then i asked if the room had a river view and surprise, surprise they said it didn't! not a great start, so i paid a tenner for the privilege even tho it had spare rooms...not that is the hilton ripping people off. enough moaning-the views are stunning. coffee at breakfast was far better than most hotels and that sold a possible return to me

Reviewed April 21, 2012

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10.0
Exceptional
Vivian from United Kingdom
Couple
Stayed 1 night in December 2016

One night stay”

Had a great room with fabulous views over the Tyne.

Reviewed December 23, 2016

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8.7
Excellent
Karen from United Kingdom
Solo traveler
Double Hilton Guestroom
Stayed 4 nights in April 2012

Wonderful welcome, great location, lovely room.”

for me, the location was perfect, just across from the Sage concert hall and an easy walk to town and along the river

on arrival was greeted like a long lost friend, a small boking confusion was resolved instantly, given an upgraded room andlots of information about the hotel. the room was delightful with a river view through floor to ceiling window, excellently furnished and very comfortable. bar prices were (to me) a little high. used the pool/sauna/steam room. pool is small and with 6 people swimming is crowded.

Reviewed April 13, 2012

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7.0
Very good
Gwyn from United Kingdom
Business traveler
Stayed 2 nights in March 2012

Typical Hilton”

The staff

typical hilton. the room, soap and shampoo are in the price but everything else is charged at top rate. i was a bit surprised at the condition of the room in such a new hotel. the panel behind the toilet was loose and banged everytime you sat on the toilet or put anything on it. there was a brown mark on the ceiling as if there had been a leak. the room could have been cleaner. a long black hair in the sink was not expected. however the staff were pleasant courteous and helpful.

Reviewed March 15, 2012

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