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Swimming pool [outdoor], Hoi An Garden Palace Hotel and Spa in Hoi An
Deluxe Balcony - Bedroom, Hoi An Garden Palace Hotel and Spa in Hoi An
a garden area with a pool of water and plants, Hoi An Garden Palace Hotel and Spa in Hoi An
Lobby, Hoi An Garden Palace Hotel and Spa in Hoi An
Interior view, Hoi An Garden Palace Hotel and Spa in Hoi An
people sitting on a bench in front of a beach, Hoi An Garden Palace Hotel and Spa in Hoi An
Swimming pool [outdoor], Hoi An Garden Palace Hotel and Spa in Hoi An

Removed from saved list

8.4

Excellent

432 reviews

432 reviews

Breakfast13
Swimming Pool10
Housekeeping10
See map
See map

7.8

Very good

Location rating score

Very good location - 280 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Viet Hue

130 m

Sarah's Boutique

170 m

food marketplace

330 m

Thuan Tinh Island

530 m

Popular landmarks
Precious Heritage by Rehahn

1.4 km

Hoi An Night Market

1.7 km

Central Market

1.7 km

Fukian Assembly Hall (Phuc Kien)

1.8 km

Hoi An Ancient Town

2.0 km

Closest landmarks
Red Sky Cloth Shop

590 m

Aum Yoga Vietnam

630 m

Bingboong cloth shop

650 m

Ngan Chau Jeans

650 m

Yen Dung Tailors

660 m

Hoi An Garden Palace Hotel and Spa

311 Cua Dai Street, Cam Chau, Hoi An, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Cam Chau part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Hoi An

Check-in [24-hour]

Airport transfer

Excellent breakfast

Currency exchange

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Canoeing
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

6 travelers have booked today.

Value for money8.7
Distance to city center1.5 km
Location rating7.8
Nearest airportDa Nang International Airport (DAD)
Distance to airport24.8 km

Rooms available at Hoi An Garden Palace Hotel and Spa

Excellent
Room comfort & quality

9

City Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Family 3 Adults
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 single bed and 1 queen be...
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Deluxe Terrace
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Palace Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Family Suite
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Family 4 Adults
...
  • Room size: 52 m²/560 ft²
  • Garden view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Deluxe Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Palace Suite Room with Balcony
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Junior Deluxe Double or Twin Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Two-Bedroom Suite
...
  • Room size: 96 m²/1033 ft²
  • Garden view
  • 2 queen beds or 1 queen bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hoi An Garden Palace Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 455000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hoi An Garden Palace Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hoi An Garden Palace Hotel and Spa has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hoi An Garden Palace Hotel and Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Hoi An Garden Palace Hotel and Spa. There's an additional charge of 10 USD for adults and 5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa features an on-site restaurant for your dining convenience.

What is the smoking policy at Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Hoi An Garden Palace Hotel and Spa?

Restaurants including Nhan's Kitchen, Dingo Deli and Orivy are popular in Hoi An Garden Palace Hotel and Spa’s neighborhood which is known as Cam Chau.

What popular shopping places are close to Hoi An Garden Palace Hotel and Spa?

Shopping options in Hoi An Garden Palace Hotel and Spa’s Cam Chau neighborhood include Viet Hue, Sarah's Boutique and Red Sky Cloth Shop.

What are popular attractions near Hoi An Garden Palace Hotel and Spa?

Hoi An Garden Palace Hotel and Spa’s location in the Cam Chau neighborhood makes it close to famous attractions including Hoi An Spa - Na Spa & Beauty.

See map

Explore the neighborhood

What people love about Hoi An Garden Palace Hotel and Spa

  • 8.8

    Excellent
    Cleanliness

    "Rooms were clean."

    Robert

    |

    July 5, 2022

  • 10

    Exceptional
    Location

    "The rooms are spacious and spotless, the location is very good, very nice pool - it represents great value - and the staff are wonderful!"

    Paul

    |

    May 8, 2020

  • 10

    Exceptional
    Location

    "The location of hotel is so convinient."

    Nguyen

    |

    June 9, 2020

Property ranking|Compared to 1,044 Hoi An properties
See all rankings
Room comfort score
9/10
Room size
49 sqm.
Cheapest price score
Service score
9.1/10
Better than
94
%
of Hoi An properties
Bigger than
90
%
of Hoi An properties
Better than
86
%
of Hoi An properties
Better than
77
%
of Hoi An properties
Overall rating:

8.4

Excellent
432 reviews
Cleanliness
8.4
Facilities
8.4
Location
7.8
Read all reviews >
What travelers say they love:
All the staff is very friendly and try to help with whatever...
DARRYL from United Kingdom
Group
More about Hoi An Garden Palace Hotel and Spa

More about Hoi An Garden Palace Hotel and Spa

Hoi An Garden Palace Hotel and Spa

Whether you're a tourist or traveling on business, Hoi An Garden Palace Hotel and Spa is a great choice for accommodation when visiting Hoi An. From here, guests can enjoy easy access to all that the lively city has to offer.
The superior services and facilities offered at Hoi An Garden Palace Hotel and Spa will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hoi An can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hoi An Garden Palace Hotel and Spa.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hoi An Garden Palace Hotel and Spa. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hoi An Garden Palace Hotel and Spa offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hoi An Garden Palace Hotel and Spa, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Never let a day go wasted when you're at Hoi An Garden Palace Hotel and Spa with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at Hoi An Garden Palace Hotel and Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Stay wet and wild with fun family water activities like snorkeling and diving. You won't need to go far to experience fun water sports, with the convenience of canoes provided. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Hoi An has to offer. Sometimes the best vacation days are spent doing nothing. With An Bang Beach located 3.4 km away, you can turn a sunny day into a perfect chill out with sand and surf. Your journey through Hoi An can be completed with a short shopping stop at Hoi An Night Market located 1.6 km away.


Reasons to stay here

Spend less here on rooms than you would at 82% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 89% of accommodations in the city.
This accommodation beats more than 93% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

14 mentions

Swimming Pool

14 mentions

Beach

6 mentions

Housekeeping

5 mentions

Languages spoken
  • English
  • French
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids club
Access
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Bicycle rental [free]
  • Blackout curtains
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Asian, European
  • Menu: Buffet, A-la-carte

Location

311 Cua Dai Street, Cam Chau, Hoi An, Vietnam
Very good
Location

7.8

Airports
  • Da Nang International Airport (DAD)
    24.8 km 46 min drive
  • Chu Lai Airport (VCL)
    64.7 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    2.7 km
Hospital or clinic
  • Pharmacy
    910 m
Shopping
  • Hoi An Night Market
    1.7 km
Convenience store
  • Mini Mart
    2.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Precious Heritage by Rehahn
    1.4 km
  • Hoi An Night Market
    1.7 km
  • Central Market
    1.7 km
  • Fukian Assembly Hall (Phuc Kien)
    1.8 km
  • Hoi An Ancient Town
    2.0 km
  • Old House of Tan Ky
    2.1 km
  • Tra Que Vegetable Village
    2.2 km
  • Japanese Covered Bridge
    2.3 km
  • Cua Dai Beach
    2.6 km
  • An Bang Beach
    3.3 km
Nearby landmarks
  • Viet Hue
    130 m
  • Sarah's Boutique
    170 m
  • food marketplace
    330 m
  • Thuan Tinh Island
    530 m
  • Red Sky Cloth Shop
    590 m
  • Aum Yoga Vietnam
    630 m
  • Bingboong cloth shop
    650 m
  • Ngan Chau Jeans
    650 m
  • Yen Dung Tailors
    660 m
  • Bao Tin Shoes Shop
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee455000 VND
  • Distance from city center1.5 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)10 USD
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 49
  • Year property opened2015

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Hoi An Garden Palace Hotel and Spa from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.4
Location7.8
Room comfort and quality9.0
Service9.1
Value for money8.7
High score for Hoi An
Rating
9+ Exceptional (115)
8-9 Excellent (29)
7-8 Very Good (39)
6-7 Good (12)
<6 Below Expectation (22)
Time of the year
Mar - May (44)
Jun - Aug (72)
Sep - Nov (48)
Dec - Feb (53)

Show reviews that mention 

Showing 217 verified guest comments
12345
10.0
Exceptional
Jeffry from United States
Family with young children
Family 4 Adults
Stayed 1 night in May 2019

Great place! ”

We ended up having to cancel our previous hotel because they lied about having a pool at 1:30 in the afternoon. They let us make a reservation and check in 30 min early. Amazing customer service by Tu and Phuong the whole visit. The breakfast was good and the hotel was clean. The gym was okay, about the middle ground as far as hotel gyms go. Overall great experience, we would stay again!

Reviewed May 31, 2019

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10.0
Exceptional
Nguyen from Vietnam
Family with young children
Family Suite
Stayed 2 nights in June 2020

Best garden, pool, quiteness”

I come here with my whole family including my parents, my older sister and her children. We stayed in suite family which was connected by 2 Regular Rooms. It was large and so cozy for Family accomodation. What a stunning view from our balconies. The pool is lovely and surrounded by flowers, green trees, Higly recommend it for pp who love to immerse into the nature. The location of hotel is so convinient. Free borrow for bycicles. 5-7mins cycling for Hoi an downtown and 10-15 mins cycling for Cua Dai or An Bang beach (or just 50.000Vnd with a 7seat taxi from here to Cua Dai beach) I hope to come back here soon. Thanks you hotel

Reviewed June 09, 2020

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10.0
Exceptional
Paul from Australia
Couple
Deluxe Balcony
Stayed 1 night in June 2019

Wonderful place to stay!”

I'm an Aussie, living and working in nearby Da Nang. My friends and I make regular weekend jaunts to Hoi An and this is our favourite place to stay. For me, everything about it is good: rooms, location, pool, staff, meals/breakfast, housekeeping and especially the value for money! In particular, the staff without exception are always helpful - special mention to SA, Phuong and the manageress (sorry, forgotten your name). As a side note, consider taking time out to see the Hoi An Impressions show - you won't be disappointed.

Reviewed July 20, 2019

See room deals

10.0
Exceptional
Parul from India
Couple
Deluxe Terrace
Stayed 2 nights in February 2020

Exceptional”

Very beautiful property and a very helpful , courteous staff, very clean rooms. I loved the balcony and I really appreciate the efforts the staff made for our vegetarian meals. Will love to rebook on my next visit.

Reviewed March 09, 2020

See room deals

10.0
Exceptional
Paul from Australia
Group
Deluxe Balcony
Stayed 1 night in May 2020

Best value in Hoi An”

I live and work in Da Nang and regularly spend the weekend with friends in Hoi An. This is my favourite hotel. The rooms are spacious and spotless, the location is very good, very nice pool - it represents great value - and the staff are wonderful!

Reviewed May 08, 2020

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9.6
Exceptional
DARRYL from United Kingdom
Group
Deluxe Balcony
Stayed 7 nights in June 2019

Beautiful garden/pool and exceptional staff”

We stayed here for 7 nights and really enjoyed it. We have been to Hoi An quite a few times and have stayed at many hotels and guesthouses; this place definitely stands out! We are all vegan and their breakfast buffet offers only limited vegan options but they cooked something for us everyday and even bought soya milk for us! All the staff is very friendly and try to help with whatever you need. One of the best things about this hotel is the stunning pool and relaxing They offer free bikes and a regular shuttle bus to the old town and An Bang beach. If you’re looking for a relaxing hotel with great service, look no further!

Reviewed July 02, 2019

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9.6
Exceptional
Kristina from United States
Solo traveler
Deluxe Balcony
Stayed 4 nights in January 2019

Amazing Staff to welcome you to Hoi An”

This hotel is further away from the old quarter, which is exactly what i wanted a little more peace and quiet. The rooms are great and I enjoyed the luxury Bathtubs! The breakfast is delicious and the dinner menu has lots of options. It was wonderful to relax at the pool and use their free bikes to explore the countryside. The staff was very friendly and eager to help you enjoy your holiday. They made me feel right at home, dont hesitate to book your holiday with them.

Reviewed January 09, 2019

See room deals

Dear Kristina, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay is just around the corner. Our team are always ready to welcome you back soon. Best regards, Ms Hai - Sales Manager

Responded January 19, 2019
Hoi An Garden Palace Hotel and Spa
10.0
Exceptional
Sumantra from India
Solo traveler
City Deluxe
Stayed 1 night in May 2022

Phenomenal”

One of the best hotels i have stayed at . The staff was kind and helpful and everything was just perfect

Reviewed May 26, 2022

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9.6
Exceptional
Unkyoung from United States
Family with young children
Family 3 Adults
Stayed 2 nights in June 2019

Nice staffs made my travel amazing!”

Room was MUCH better than picture! Staffs were very nice and food( i had breakfast& dinner) was really good. Better than restaurants where I went in HoiAn downtown. I will definitely recommend this hotel and I will visit again! Thank you all!!!

Reviewed June 23, 2019

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9.6
Exceptional
Huy from Vietnam
Family with young children
City Deluxe
Stayed 1 night in June 2022

Great place, good price”

Spent a night here with my family and it was worth every penny. However, the Spa was closed due to Pandemic but there were no informed from staff until we asked the receptionist. I hope the hotel will recover and back to 100% soon 🙏

Reviewed June 19, 2022

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9.6
Exceptional
WEIHAN
Solo traveler
Deluxe Balcony
Stayed 1 night in May 2019

perfect place”

nice environment and nice survive, I like this swimming pool and the garden, staff is very enthusiasm , can help you solve trouble

Reviewed May 28, 2019

See room deals

8.8
Excellent
Robert from Thailand
Solo traveler
City Deluxe
Stayed 5 nights in June 2022

Excellent”

Very peaceful & relaxing. Rooms were clean. Lovely staff. Will stay here again when next in Hoi An.

Reviewed July 05, 2022

See room deals

9.6
Exceptional
Xuka from Vietnam
Family with young children
City Deluxe
Stayed 1 night in May 2022

Exceptional”

Good, so green.

Reviewed July 18, 2022

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8.4
Excellent
Linus from Sweden
Couple
Deluxe Balcony
Stayed 4 nights in February 2019

Cozy place with great staff”

Cozy place, really nice and helpfull staff that makes you feel welcome. You can lend bikes for free and ride to town in 10 minutes. Would absolutely stay here again if I visit Hoi An again. Recommend.

Reviewed February 10, 2019

See room deals

Dear Mr Linus, Thank you for your staying with us and sharing your experience at our hotel. We are pleased that you were satisfied overall. Once again, thank you very much for your time at Hoian Garden Palace and we look forwards to welcoming you back soon. With best regards Ms Hai - Sales Manager

Responded March 23, 2019
Hoi An Garden Palace Hotel and Spa
9.2
Exceptional
Young from Vietnam
Family with young children
Family 3 Adults
Stayed 2 nights in April 2021

Good”

Good value

Reviewed April 29, 2021

See room deals

8.0
Excellent
Siriwat from Thailand
Couple
City Deluxe
Stayed 1 night in June 2022

Very good”

Recommend to stay, quite good, have a swimming pool, have breakfast, but the breakfast is not much variety, feel indifferent, the staff is very helpful. and speak english very well

Reviewed July 11, 2022

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5.2
Peter from Australia
Family with young children
City Deluxe
Stayed 2 nights in June 2022

Above average”

Facilities was no where what a 4 star should be, the location and value was good but because of Covid impact the place is really run down. No buffet was provided instead meals were prepared, fridges had nothing in it with a mouldy smell. We had no help with luggage the place use to offer transport which was not provided also

Reviewed June 03, 2022

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4.8
Eunhyang from South Korea
Family with young children
Family 4 Adults
Stayed 2 nights in January 2019

습해요 room condition is not good”

The room was So humid even all the blankets too. the window was broken. So i ssked them to change the room because my baby rolls over on the bed but they told me shut it hard. And they shut. Breakfast was not qualited. Staff was kind. And swimming pool was nice. But if i go to hoian i won't go sgain. I guess i can find much better places than here

Reviewed February 07, 2019

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3.6
Goutham from Hong Kong SAR, China
Family with young children
Family 3 Adults
Stayed 3 nights in December 2019

A highly exaggerated hotel with many drawbacks ”

This is a perfect example of much hiped hotel in the form of reviews and customer experiences. This hotel lacks the basic of hotel. The furniture and bathroom are big negative. The place is compact and has no real space to spend quality time with children. The so called garden is just few feet in total. The pool and garden don’t complement each other. You can’t leave children unattended as this place is very old and risky. Now the so called SPA “is a Hokam” for a hotel which tries to portray its name with spa is misleading. The people who do massage are local people called for specific guest needs and they are not the hotel staff which is a big joke. They don’t know the basic massage techniques and don’t provide a relaxing experience. The only positive thing in the hotel is some staff in the restaurant who try to fake it up big time to be courteous and friendly with foreigners mostly. Tried a lot but it shows immature & fake smiles. After living 3 days you end up getting no satisfactio

Reviewed December 27, 2019

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10.0
Exceptional
Theresa from United States
Couple
Deluxe Balcony
Stayed 3 nights in March 2017

Exceptional”

My husband and I LOVED Hoi An Garden Palace Hotel & Spa!! We stayed here for the majority of our trip in Hoi An, and we absolutely loved the staff--everyone was kind, friendly, and patiently helped us learn a little Vietnamese! This city TRULY stole our hearts, and a big part of that special feeling we left with, was just how excellent our stay was at the Garden Palace. Super convenient location between Ancient town and the beach, and easy to ride to and from town daily on the FREE bicycles they give you each day. Magical!!!

Reviewed April 07, 2017

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