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Swimming pool [outdoor], Hoi An Sincerity Hotel and Spa in Hoi An
Superior Double Balcony - Guestroom, Hoi An Sincerity Hotel and Spa in Hoi An
a dog jumping up into the air above a pool of water, Hoi An Sincerity Hotel and Spa in Hoi An
a living room filled with furniture and a large clock, Hoi An Sincerity Hotel and Spa in Hoi An
a living room filled with furniture and a large window, Hoi An Sincerity Hotel and Spa in Hoi An
Interior view, Hoi An Sincerity Hotel and Spa in Hoi An
Swimming pool [outdoor], Hoi An Sincerity Hotel and Spa in Hoi An

Removed from saved list

8.8

Excellent

3,315 reviews

3,315 reviews

Breakfast117
Housekeeping89
Beach39
See map
See map

7.9

Very good

Location rating score

Very good location - 690 meters from city center
Popular neighborhood
Parking
FREE
Popular landmarks
Fukian Assembly Hall (Phuc Kien) 1.3 km
Hoi An Ancient Town 1.4 km
Hoi An Night Market 1.4 km
Japanese Covered Bridge 1.4 km
Central Market 1.4 km
Precious Heritage by Rehahn 1.5 km
Old House of Tan Ky 1.5 km
Tra Que Vegetable Village 1.6 km
An Bang Beach 2.9 km
Cua Dai Beach 3.1 km
Nearby landmarks
Sunshine Hotel Swimmong Pool 100 m
Chuc Thanh Pagoda 260 m
Superfit 320 m
Jack's Cat Cafe 520 m
Hoang Dung Martial Arts Club 540 m
Tiger Markets 550 m
Quan Kong Temple 570 m
Pacific Hospital 610 m
Tượng Đài Nguyễn Duy Hiệu 670 m
9 Mart 720 m

Hoi An Sincerity Hotel and Spa

1 Le Dinh Tham, Cam Chau, Hoi An, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cam Chau part of Hoi An, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Hoi An Ancient Town as well as An Bang Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Hoi An

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money9.3
Distance to city center1.3 km
Location rating7.9
Nearest airportDa Nang International Airport (DAD)
Distance to airport23.1 km

Rooms available at Hoi An Sincerity Hotel and Spa

Exceptional
Room comfort & quality

9.3

Deluxe Twin Balcony
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 double b...
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Superior Double Balcony
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double Balcony
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Junior Twin
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Junior Double
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin Balcony
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
Enter dates to see prices
Family with balcony
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 2 double beds
Enter dates to see prices
Connecting Room with Balcony
...
  • Room size: 57 m²/614 ft²
  • Outdoor view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Sincerity Suite with Balcony
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hoi An Sincerity Hotel and Spa?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hoi An Sincerity Hotel and Spa?

Hoi An Sincerity Hotel and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hoi An Sincerity Hotel and Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hoi An Sincerity Hotel and Spa has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Hoi An with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Hoi An Sincerity Hotel and Spa?

Hoi An Sincerity Hotel and Spa features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Hoi An Sincerity Hotel and Spa?

Small or intimate events like honeymoons can also be accomodated. Wireless internet service is offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

What is the smoking policy at Hoi An Sincerity Hotel and Spa?

Hoi An Sincerity Hotel and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hoi An Sincerity Hotel and Spa?

Hoi An Sincerity Hotel and Spa’s neighborhood is Cam Chau which includes popular restaurants such as Nhan's Kitchen, Dingo Deli and Orivy.

What popular shopping places are close to Hoi An Sincerity Hotel and Spa?

Located in the Cam Chau area, Hoi An Sincerity Hotel and Spa is close to great shopping choices like De Lantana, House of Lan Vo and Bao An Clothing.

See map

Explore the neighborhood

What people love about Hoi An Sincerity Hotel and Spa

  • 10

    Exceptional
    Spaciousness

    "The rooms are very spacious and clean."

    Anil

    |

    June 3, 2022

  • 8.8

    Excellent
    Cleanliness

    "Small but clean pool."

    Heechang

    |

    October 27, 2020

  • 10

    Exceptional
    Location

    "Quiet location."

    YOUKWAN

    |

    December 18, 2022

Property ranking|Compared to 1,048 Hoi An properties
See all rankings
Room comfort score
9.3/10
Cheapest price score
Value for money score
9.3/10
Service score
9.3/10
Better than
96
%
of Hoi An properties
Better than
90
%
of Hoi An properties
Better than
86
%
of Hoi An properties
Better than
83
%
of Hoi An properties
Overall rating:

8.8

Excellent
3,315 reviews
Cleanliness
9.0
Facilities
8.7
Location
7.9
Read all reviews >
What travelers say they love:
There is a great selection for breakfast and caters for ever...
stephen from Australia
Couple
More about Hoi An Sincerity Hotel and Spa

More about Hoi An Sincerity Hotel and Spa

Hoi An Sincerity Hotel and Spa

Whether you're a tourist or traveling on business, Hoi An Sincerity Hotel and Spa is a great choice for accommodation when visiting Hoi An. From here, guests can enjoy easy access to all that the lively city has to offer.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hoi An Sincerity Hotel and Spa. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hoi An can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Hoi An Sincerity Hotel and Spa.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Hoi An Sincerity Hotel and Spa are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Hoi An Sincerity Hotel and Spa offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hoi An Sincerity Hotel and Spa, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hoi An Sincerity Hotel and Spa has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Hoi An Sincerity Hotel and Spa ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Hoi An Sincerity Hotel and Spa gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling and diving.


Around the property

While in Hoi An, take some time to venture outside of Hoi An Sincerity Hotel and Spa. Sometimes the best vacation days are spent doing nothing. With An Bang Beach located 2.9 km away, you can turn a sunny day into a perfect chill out with sand and surf. Your journey through Hoi An can be completed with a short shopping stop at Hoi An Night Market located 1.4 km away.


Reasons to stay here

Spend less here on rooms than you would at 92% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

113 mentions

Housekeeping

54 mentions

Swimming Pool

50 mentions

Beach

38 mentions

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Diving
  • Fitness center
  • Garden
  • Massage
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • LAN Internet in room [free]
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

1 Le Dinh Tham, Cam Chau, Hoi An, Vietnam
Very good
Location

7.9

Airports
  • Da Nang International Airport (DAD)
    23.1 km 40 min drive
  • Chu Lai Airport (VCL)
    66.4 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    950 m
Hospital or clinic
  • Pacific Hospital
    610 m
Shopping
  • Hoi An Night Market
    1.4 km
Convenience store
  • Mini Mart
    70 m
Cash withdrawal
  • ATM
    1.3 km

What's nearby

Popular landmarks
  • Fukian Assembly Hall (Phuc Kien)
    1.3 km
  • Hoi An Ancient Town
    1.4 km
  • Hoi An Night Market
    1.4 km
  • Japanese Covered Bridge
    1.4 km
  • Central Market
    1.4 km
  • Precious Heritage by Rehahn
    1.5 km
  • Old House of Tan Ky
    1.5 km
  • Tra Que Vegetable Village
    1.6 km
  • An Bang Beach
    2.9 km
  • Cua Dai Beach
    3.1 km
Nearby landmarks
  • Sunshine Hotel Swimmong Pool
    100 m
  • Chuc Thanh Pagoda
    260 m
  • Superfit
    320 m
  • Jack's Cat Cafe
    520 m
  • Hoang Dung Martial Arts Club
    540 m
  • Tiger Markets
    550 m
  • Quan Kong Temple
    570 m
  • Pacific Hospital
    610 m
  • Tượng Đài Nguyễn Duy Hiệu
    670 m
  • 9 Mart
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee400000 VND
  • Distance from city center1.3 km
  • Travel time to airport (minutes)40
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 70
  • Year property opened2015
  • Most recent renovation0

Reviews of Hoi An Sincerity Hotel and Spa from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location7.9
Room comfort and quality9.3
Service9.3
Value for money9.3
High score for Hoi An
Rating
9+ Exceptional (1,311)
8-9 Excellent (393)
7-8 Very Good (293)
6-7 Good (62)
<6 Below Expectation (84)
Time of the year
Mar - May (464)
Jun - Aug (511)
Sep - Nov (584)
Dec - Feb (584)
All guests (3,104)
All room types
All languages

Show reviews that mention 

Showing 2,143 verified guest comments
12345
10.0
Exceptional
Alan from Thailand
Solo traveler
Junior Double
Stayed 5 nights in January 2020

Excellent Hotel”

No problem recommending this hotel with this being a return visit for me. The staff are ultra friendly and helpful. Nice swimming pool and spa facilities. Rooms are very clean, the bathroom is well equipped, coffee and tea making facilities provided etc along with two bottles of water. WiFi throughout the hotel is very reliable. They do provide a computer in the room both mine mine and my friends were faulty including the substitute laptop. I think it would be better if they just concentrated a couple of PC stations in the lobby for those who do not have their own devices, that way they can ensure they are always working. The hotel provides a free shuttle bus to the town and the beach. Buffet breakfast is excellent plenty to eat even for myself as I am vegan I still found enough to eat. I have no hesitation recommending this hotel and when I return to Hoi An will use it again.

Reviewed February 07, 2020

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10.0
Exceptional
Kyoungmi from South Korea
Family with young children
Family with balcony
Stayed 2 nights in September 2019

Wonderful Hotel”

Our family had a wonderful stay a Sincerity hotel. The staff are so kind and friendly and really go out of their way to help. The room was nice and spacious with comfortable beds and nice clean bathroom. Pool was great too. It actually was bigger than pictures suggest and nice and deep (1.8m at the deep end). Breakfast buffet was also great. Nice selection of high quality food, fruit in particular was very impressive. Also impressed that they continuously refill all the buffet foods right up until the end of breakfast time so no disappointment in missing out. Finally the location is great too. Located in a nice quiet area away from noisy traffic and the hustle and bustle but still close enough to the old town or beach not to be inconvenient. Free hotel bicycle use was also good for exploring the area. Highly recommended and would stay again if returning in the future. Special thanks to staff members Flora and Phoebe for their friendliness and help during our stay.

Reviewed September 17, 2019

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10.0
Exceptional
Sergio from United Kingdom
Couple
Superior Double Balcony
Stayed 2 nights in September 2019

Excellent stay in Hoi An”

We stayed at Sincerity Hotel for two nights and had a very pleasant stay. The hotel is in a quiet spot 20 minutes by walking to Hoi An city centre. Free transfers are available from and to the city and beach every hour which was great. They treated us with a welcome drink upon arrival. All the staff was very friendly and helpful, always taking care of our needs. Breakfast was really good with a wide range of food in the buffet and additional cooked dishes available. The receptionists were very helpful and professional. They arranged for us guided tours with Venus to Marble Mountain and My Son which were great. Also arranged our airport transfer and gave us very useful information and wonderful tips about places to visit in Hoi An. I highly recommend staying in Sincerity Hotel if you visit Hoi An.

Reviewed September 23, 2019

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10.0
Exceptional
Abel from United States
Couple
Superior Double Balcony
Stayed 3 nights in August 2019

Sunny the Lovely Host ”

This hotel makes you feel so welcome as soon as you step into it. The rooms are very spacious and very nice and clean. Everything from the bar to the free morning breakfast was delicious. I had an issue with VietJet Airlines as one of my flights was canceled , I had an issue on calling the airline. The Hotel Host Sunny got involved and called the airlines for me and got me and my family on another plane without a problem. I am forever grateful that she was able to help as there was a miscommunication issue with the airline when I called (English speaker). If I ever return to Hoi An. This would be my hotel of choice. The hotel is a bit further away from old town but you should be able to get GRAB fairly easily and the hotel offers free shuttles on a time frame.

Reviewed August 22, 2019

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10.0
Exceptional
Rohit from India
Couple
Superior Double Balcony
Stayed 3 nights in October 2019

In love with this place”

The BEST hotel/resort I stayed till date. - Quiet location - The staff is so welcoming and cheerful, wishing you all the time you pass by. - The rooms are very spacious, clean and well maintained. - The bathroom is so nicely cleaned and provided with all basic toileteries. - They give complimentary local fruits also along with tea/coffee. - The swimming pool is also clean and very well maintained. -The hotel provides FREE BICYCLE for renting and also they have timely FREE SHUTTLES to city centre/beach nearby, with umbrellas and towels. - And the MOST IMPORTANT POINT is complimentary breakfast was excellent. There were some VEGETARIAN options already, but the staff members themselves prepared some more SPECIAL VEGETARIAN meals for us. ######## NO FLAWS AT ALL ########

Reviewed October 18, 2019

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10.0
Exceptional
Peter from United States
Couple
Superior Double Balcony
Stayed 3 nights in December 2019

Great choice in Hoi An”

We were so happy with our stay at Hoi An Sincerity Hotel and Spa. The staff were very helpful and friendly. Selena helped us book a tour to My Son (the ruins from Champa kingdom). Phoebe was there to welcome us and always being helpful with suggestions of sights to visit. The hotel is clean and centrally located between An Bang beach and Ancient Town. The hotel offers free shuttle, free bicycles which we fully utilized. And if you choose to walk back to the hotel after a big meal, it's very walkable. The breakfast at the hotel was delicious too. We're very satisfied with our experience at Hoi An Sincerity Hotel & Spa and will stay there next time we visit. Peter & Nancy

Reviewed December 26, 2019

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10.0
Exceptional
Vicky from Vietnam
Couple
Deluxe Double Balcony
Stayed 1 night in June 2019

lovely hotel”

We booked a superior room, but they assigned a Junior coz do not have superior room. It was more than expectation with nice balcony with 2 chairs, a big room with a computer but It was not working, but never mind, FO dept are always smile but maybe not take care guest a lot of with any question and do not have any guest's review also. F&B dept are good, breakfast is delicious over I think. Room is clean and good smell. I am so happy and satisfied with hotel. Pool is good, but at night was quite dark, should have some lights to make sure guest can see everywhere around.

Reviewed June 09, 2019

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10.0
Exceptional
Anil from United Arab Emirates
Solo traveler
Deluxe Double Balcony
Stayed 3 nights in May 2022

Perfect place to stay in Hoi An for solo, couple or families”

The rooms are very spacious and clean. There is a well-equipped gym and a beautiful swimming pool. The staff on the reception are extremely courteous and very helpful. Its located at around 5 mins bicycle ride to the old town. Its a peaceful area with a big walking park just in front of the hotel. The property also offers complimentary bicycles to more around. There is a lady's stall just in front of the hotel, where you can get ur laundry done at a very cheap rate and also rent a motorbike.

Reviewed June 03, 2022

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10.0
Exceptional
Minh from Netherlands
Solo traveler
Family Room
Stayed 3 nights in April 2019

Very nice and clean hotel, with full of service to all the guest.”

We have been at this hotel for 3 days. This hotel was very nice and clean. Specially thumbs for all the staff. They are so friendly and they give u the best service u need. Also they arrange different tours. There was a gym and a big swimming pool. Also they give u a free bicycle to see the city. I would recommend this hotel to all travellers who wants to visit Hoi An. Greetz. Minh Do

Reviewed May 07, 2019

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10.0
Exceptional
Wayne from United States
Couple
Deluxe Double Balcony
Stayed 5 nights in March 2019

Fabulous ”

The best 5 star hotel in Hoi An ! The rooms are spacious and extra clean, very large pool. The free buffet breakfast is amazing and so much variety. The chef and cook pay special attention to your needs. Everyone there is extremely helpful and En Ri is a super star she makes everything perfect for your stay. Siri helped us take a 2 day trip to Ho Chi Minh taking care of our flights and other tours making everything so easy ! Free and quick shuttle to the beach and old town .

Reviewed April 05, 2019

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10.0
Exceptional
Linda from Canada
Couple
Superior Double Balcony
Stayed 6 nights in March 2019

Great Hotel”

Second stay at this hotel. This is one of the best managed hotels we have ever stayed at. The rooms are modern and a decent size. The bathroom is very good with plenty of hot water. Rooms provide all facilities guests need. Breakfast is varied and delicious. Pool is a good size, with loungers, and umbrellas plentiful. Staff are well trained and friendly. They interact with guests during the entire stay and provide a very welcoming environment. They provide timed shuttle to both beach and town (only takes 5 minutes), if you choose not to walk. I highly recommend choosing this hotel, you will not find better in this price range or even higher priced options. I have been to other hotels in HoiAn and this ones is by far the best.

Reviewed March 31, 2019

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10.0
Exceptional
Ryan from Australia
Solo traveler
Deluxe Double Balcony
Stayed 2 nights in May 2019

Exceptional Service ”

I’ve been coming to this hotel every year since it opened. The rooms are nice and comfortable, the breakfast plentiful and the pool is a great place to relax all day. What really make this place stand out though is the staff. A special mention for staff member En-Ri who went above and beyond to make sure my 4th visit went as smoothly as all the previous times. Well done and thank you.

Reviewed May 22, 2019

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10.0
Exceptional
Annemarie from Australia
Solo traveler
Junior Double
Stayed 6 nights in December 2019

Perfect”

Perfect place to see Hoi an. A short walk to the old quarter. The staff are fantastic and so helpful. They can book all your tours at really competitive prices; even arrange ones that they don’t normally offer if you request. The pool was great, not too busy at all and plenty of space. Brekkie was tasty too with lots of options. Rooms super clean and everything you need.

Reviewed January 06, 2020

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10.0
Exceptional
YOUNGMO
Solo traveler
Family with balcony
Stayed 2 nights in November 2019

excellent”

It was my first trip to Vietnam, and it was the most memorable thanks to the hotel. Price, facilities, kindness, service, nothing. I hope there will be many of these hotels around the world, and I hope that employees will get a little reward from these little reviews. Thank you for being so kind to me during my stay of 2 nights and 3 days. My parents will visit me last year, my friends next week, and my acquaintances next year. Please keep this service for me at all of the time. Thank you very much, Mrs. Phuong. Thanks to you, I only take good memories from Hoian. When I went to Danang and other parts of the country, I felt a lot about how kind it is.

Reviewed November 11, 2019

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10.0
Exceptional
Puja from India
Family with young children
Superior Double Balcony
Stayed 4 nights in March 2019

Great value for money! Amazing staff!”

Great spot to discover Hoi An. Enough in walking distance and great shuttle to beach or old town. Pool was a god send and clean. Rooms were spacious and spotless! Great please to stay! I would stay here again if we came back! Well done scincerity! Great job!

Reviewed March 09, 2019

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10.0
Exceptional
Carlie from Australia
Couple
Junior Double
Stayed 5 nights in March 2020

Excellent location, staff and facilitiies”

We stayed for 5 nights in this hotel and couldn’t fault it. Their location between the beach and Old Town meant it was very quiet. Their shuttle bus makes it very easy to go between the 2 locations. The staff were so helpful and nothing was too much trouble. The breakfast was located in the sister hotel next door at the Anio Hotel and it was magnificent. The best and most varied of all the hotels we stayed at on our trip. Fruit, pastries, Asian, western, omelettes, fresh squeezed juices, you name it and they had it. I will stay there again next time I go to Hoi An. ,

Reviewed March 08, 2020

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9.6
Exceptional
Younghun
Family with young children
Superior Double Balcony
Stayed 3 nights in August 2019

kind staff”

I strongly recommend this hotel for enjoying vacation at Hoian in Vietnam. Free shuttle bus frequently goes round to a famous market and Anbang beach every day. Some unknown restaurants with specific cuisine are near the hotel, and light blue colored pool inside the hoel attracts many kids to swin and play in the clean water. I think kindness of the staff is highly notable. If introducing my episode, as soon as I left the hotel after having checked it out, I found out that I left my cross-bag on a couch in the hoel with moving to Danang city by taxi served by the hotel. On arriving at a new hoel in Danang city, I requested a manager of the Sincerity hotel send my bag to Danang city. A very kind staff named "Flora" did her best to serve me in order that I got the bag back. I feel really thnakful to her for the helpful care to me. Anyway, I recommend the Sincerity hotel is the best hoel for many travelers to take a trip at Hoian in Vietnam.

Reviewed August 20, 2019

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10.0
Exceptional
Hitesh from Vietnam
Group
Superior Double Balcony
Stayed 3 nights in April 2019

Best Hotel in Hoi An | Lovely Staff”

The best highlight of this hotel was its Staff!! They made our stay lovely and awesome! Rooms were spacious with all facilities. Kept clean. Staff was very responsive to needs and all of it with a big smile always!!

Reviewed June 06, 2019

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9.6
Exceptional
Kelsey from Canada
Couple
Superior Double Balcony
Stayed 3 nights in June 2019

Great value, wonderful staff. ”

Sincerity hotel and its new sister hotel Anio are great. Anio is right next door as is brand new and so beautiful! Sincerity is a bit of an older building but it is clean, comfortable, has everything you need and is great value for your money. All of the staff were so friendly, attentive and very helpful! Harry and Simon were wonderful, thank you for all your help! The breakfast was fantastic, I looked forward to it every morning. I also enjoyed that the location of the hotel was just outside the very busy and noisy ancient town so it was quiet at night and you could sleep well away from the busy streets. But it was only a 5 or so minute taxi ride to get to the ancient town. Very convenient. I would definitely stay again and I recommend it.

Reviewed June 18, 2019

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10.0
Exceptional
sharon from Canada
Solo traveler
Deluxe Double Balcony
Stayed 3 nights in December 2018

Perfect stay”

The moment I arrived I was made to feel Special. Each and every staff memeber I walked past had a friendly comment or a smile. Breakfast chats with Angel led me to some great local spots. The room was clean and had everything I needed. I would go back

Reviewed January 03, 2019

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