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Holiday Inn Citystars
Holiday Inn Citystars
Holiday Inn Citystars
Holiday Inn Citystars
Holiday Inn Citystars
Holiday Inn Citystars
Holiday Inn Citystars

Removed from saved list

7.5

Very good

1,415 reviews

1,415 reviews

Shops2
Breakfast1
Housekeeping1
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
City Stars Mall 270 m
Cairo Citadel 7.9 km
Cairo Festival City Mall 8.1 km
Al-Azhar Park 8.4 km
Mosque of Muhammad Ali 9.5 km
Mosque and Madrasa of Sultan Hassan 9.7 km
Islamic Cairo 10.0 km
The Museum of Egyptian Antiquities 11.0 km
Coptic Cairo 13.3 km
Hanging Church 13.4 km
Nearby landmarks
Bashayerstyle 270 m
City Stars Mall 270 m
Gallery Rizq 1.0 km
World Health Organization 1.3 km
Tiba Outlet Mall 1.5 km
Gallery Fann 1.6 km
Vantage Travel International 1.6 km
Koleyet El Banat 1.8 km
Qasr al-Baron 1.9 km
Gallery Alex Creation 1.9 km

Holiday Inn Citystars

Ali Rashid St. Helopolis, Heliopolis, Cairo, Egypt, 0 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Heliopolis part of Cairo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Museum of Egyptian Antiquities. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

270 meters to City Stars Mall

Free Wi-Fi in all rooms!

Daily housekeeping

Currency exchange

Daily housekeeping

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cairo every 11 minutes on Agoda.com
Value for money6.5
Location rating8.4
Nearest airportCairo International Airport (CAI)
Distance to airport6.9 km

Rooms available at Holiday Inn Citystars

Standard
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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1 King Bed Superior Suite Smoking
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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1 King Bed Premium
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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1 King Bed Standard
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 king bed
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1 King Bed Premium Pool View
...
  • Pool view
  • Shower
  • 1 king bed
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One-Bedroom King Suite
...
  • Room size: 51 m²/549 ft²
  • Shower
  • 1 king bed
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2 Twin Beds Standard Smoking
...
  • Shower
  • 2 single beds
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1 King Bed Premium Smoking
...
  • Shower
  • 1 king bed
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1 King 1 Bedroom Suite Smoking Single Sofa Bed
...
  • Shower
  • 1 king bed
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1 King Holiday Inn Suite Smoking
...
  • Room size: 79 m²/850 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Holiday Inn Citystars?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Holiday Inn Citystars?

For those who wish to drive their own cars, Holiday Inn Citystars has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cairo with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Holiday Inn Citystars?

Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn Citystars.

What are my dining options at Holiday Inn Citystars?

Holiday Inn Citystars features 5 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Holiday Inn Citystars?

Holiday Inn Citystars does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Holiday Inn Citystars?

The closest train, metro, or bus station to Holiday Inn Citystars is Koleyet El Banat, 1.7 km away.

What restaurants are nearby Holiday Inn Citystars?

Restaurants including Indira Indian Restaurant, Windows Restaurant and Tableya Masreya are popular in Holiday Inn Citystars’s neighborhood which is known as Heliopolis.

What popular shopping places are close to Holiday Inn Citystars?

Shopping options in Holiday Inn Citystars’s Heliopolis neighborhood include City Stars Mall, Bashayerstyle and Gallery Rizq.

What are popular attractions near Holiday Inn Citystars?

Holiday Inn Citystars’s location in the Heliopolis neighborhood makes it close to famous attractions including Cairo Citadel, Cave Church and Heliopolis.

What popular natural sightseeing spots are close to Holiday Inn Citystars?

Holiday Inn Citystars’s nearby natural sights include Qalat al Rayyan and Jabal al Muqattam located in the same Heliopolis area.

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Explore the neighborhood

What people love about Holiday Inn Citystars

  • 7.2

    Very good
    Location

    "Nice location near Airport, good for shopping, connected to citystar mall, many restaurants to choose from"

    Ahmed

    |

    July 26, 2021

  • 8.4

    Excellent
    Staff 

    "Staff are excellent, friendly and helpful."

    May

    |

    September 22, 2019

Overall rating:

7.5

Very good
1,415 reviews
Cleanliness
7.6
Facilities
7.1
Location
8.4
Read all reviews >
More about Holiday Inn Citystars

More about Holiday Inn Citystars

Holiday Inn Citystars

Take everything available in Cairo with a comfort stay at Holiday Inn Citystars. Go beyond the touristy and get deeper into the offerings of Cairo with a stay at Holiday Inn Citystars, located merely 11.0 km from The Museum of Egyptian Antiquities.
Holiday Inn Citystars provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Cairo is made even more convenient with the car hire services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Holiday Inn Citystars. Some rooms at Holiday Inn Citystars are equipped with air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Holiday Inn Citystars. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Holiday Inn Citystars is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A night in at the hotel's bar, nightclub and casino can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Holiday Inn Citystars, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Holiday Inn Citystars lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the tennis court and golf course on site at Holiday Inn Citystars. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Housekeeping

3 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Arabic

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Nightclub
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Video game console
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Windows

  • Cuisine: International
  • Menu: A-la-carte

Indira

  • Cuisine: Indian
  • Menu: Buffet
Location
Ali Rashid St. Helopolis, Heliopolis, Cairo, Egypt, 0
Excellent
Location

8.4

Airports

  • Cairo International Airport (CAI)
    6.9 km 20 min drive
  • Port Said Airport (PSD)
    159.4 km

Public transportation

  • Koleyet El Banat
    1.8 km
  • Al Ahram
    2.5 km

Hospital or clinic

  • American Hospotal
    4.6 km

Shopping

  • City Stars Mall
    270 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • City Stars Mall
    270 m
  • Cairo Citadel
    7.9 km
  • Cairo Festival City Mall
    8.1 km
  • Al-Azhar Park
    8.4 km
  • Mosque of Muhammad Ali
    9.5 km
  • Mosque and Madrasa of Sultan Hassan
    9.7 km
  • Islamic Cairo
    10.0 km
  • The Museum of Egyptian Antiquities
    11.0 km
  • Coptic Cairo
    13.3 km
  • Hanging Church
    13.4 km

Nearby landmarks

  • Bashayerstyle
    270 m
  • City Stars Mall
    270 m
  • Gallery Rizq
    1.0 km
  • World Health Organization
    1.3 km
  • Tiba Outlet Mall
    1.5 km
  • Gallery Fann
    1.6 km
  • Vantage Travel International
    1.6 km
  • Koleyet El Banat
    1.8 km
  • Qasr al-Baron
    1.9 km
  • Gallery Alex Creation
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)7

The property

  • Non-smoking rooms/floorsYes
  • Number of floors12
  • Number of restaurants5
  • Number of rooms 311
  • Most recent renovation2009
Property announcements

Please note that the swimming pool will be closed for maintenance until 1 March 2017.

Reviews of Holiday Inn Citystars from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.6
Facilities7.1
Location8.4
Room comfort and quality7.3
Service7.2
Value for money6.5
High score for Cairo
Rating
9+ Exceptional (13)
8-9 Excellent (9)
7-8 Very Good (16)
6-7 Good (10)
<6 Below Expectation (14)
Time of the year
Mar - May (14)
Jun - Aug (20)
Sep - Nov (11)
Dec - Feb (17)
All guests (122)
All room types
All languages

Show reviews that mention 

Showing 62 verified guest comments
1234
10.0
Exceptional
RAAFAT from Saudi Arabia
Family with young children
1 King Bed Standard
Stayed 7 nights in December 2021

NICE HOTEL IN CAIRO”

I LOVE THIS HOTEL...EVERYTHING AVAILABLE IF YOU MAY NEED

Reviewed January 11, 2022

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9.2
Exceptional
Persheus from India
Couple
Standard
Stayed 5 nights in February 2020

Excellent stay”

Great hotel n facilities, staff helpful and courteous especially the front desk manager Mr Hassem Gomaa who went way beyond the call of duty and made sure that every request was taken care of

Reviewed February 29, 2020

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8.4
Excellent
May from Singapore
Group
Standard
Stayed 1 night in September 2019

This hotel enjoys prime location”

Mall is just next to it. Very easy for transport such as uber to do pick ups. Which is important for 2 ladies travelling together. Staff are excellent, friendly and helpful.

Reviewed September 22, 2019

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8.4
Excellent
Abdulaziz from Saudi Arabia
Family with teens
Standard
Stayed 1 night in July 2019

Good hotel ”

I used these hotel for only sleep. I didn’t eat in it.

Reviewed July 04, 2019

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8.0
Excellent
ElHussein from Egypt
Solo traveler
1 King Bed Standard
Stayed 2 nights in January 2019

a bit overpriced”

the location is unbeatable, you're just inside City Stars, but room size is significantly small for a 5* hotel, lift lobby is at the end of a maze of corridors, and you can't simply borrow an electrical plug when you ask the staff for.

Reviewed February 03, 2019

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7.6
Very good
Shawki from Kuwait
Business traveler
Standard
Stayed 3 nights in June 2019

Very good”

Extremely noisy street. Cars horn is continuously loud. The windows of the hotel are poorly insulated. The noise drove me nuts. I understand that it’s s matter of culture, but windows noise insulation is something the hotel should consider as a priority.

Reviewed June 12, 2019

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7.6
Very good
Nasser from Saudi Arabia
Business traveler
Standard
Stayed 4 nights in November 2019

Uncooperative Management ”

I made mistake during reservations (wrong dates) and the hotel strongly refused to cancel or change the dates... I believe their motto (Money Before Customers)

Reviewed November 30, 2019

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7.2
Very good
Ahmed from Kuwait
Solo traveler
Standard
Stayed 3 nights in July 2021

Location, good for shopping ”

Nice location near Airport, good for shopping, connected to citystar mall, many restaurants to choose from

Reviewed July 26, 2021

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6.8
Good
KEISUKE
Business traveler
1 King Bed Standard
Stayed 3 nights in April 2019

Good access to City Star shopping centre”

The big shopping mall (City star) is just beside this hotel, and even you can go there from inside the hotel. The breakfast was fantastic

Reviewed May 20, 2019

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4.4
chen from United Arab Emirates
Solo traveler
1 King Bed Standard
Stayed 1 night in May 2022

service mismatch this price”

when check in waste one hour ,bathroom stagnant water

Reviewed May 30, 2022

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4.4
AHMED from Turkey
Couple
Standard
Stayed 3 nights in December 2019

Acceptable”

Not upto the standard, value haigh and zero facility,

Reviewed December 30, 2019

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10.0
Exceptional
RAAFAT from Saudi Arabia
Couple
Stayed 2 nights in July 2011

best hotel in cairo.”

citystars mall

staff ,rooms,breakfast,location and citystars mall in next door.we like this hotel and everything was good the only problem we faced is t.v channels.in general i recommend this hotel for whom looking for shopping.

Reviewed July 16, 2011

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10.0
Exceptional
RAAFAT from Saudi Arabia
Couple
Stayed 3 nights in June 2013

This hotel is aquality icon ”

staff,breakfast and location

i would like to thank all the staff i n this hotel.it is one of the best hotel i ever been.breakfast and location were amazing.i did not face any problem.shopping center is nearby the hotel. if i have a chance and vist cairo,i will stay in this hotel and that for sure inshaa allah.

Reviewed June 18, 2013

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7.7
Very good
Basem from Bahrain
Solo traveler
Stayed 1 night in May 2012

Excellent Hotel facility at good price”

best featurs, Location & Facility

it's wonderful to be at holiday inn city stars cairo, it's adopted to a wonderful shopping centre, located in good modern area.

Reviewed July 11, 2012

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8.0
Excellent
khairi from Singapore
Business traveler
Stayed 1 night in July 2011

Hotel facilities good but check-in bad”

Very central at a good rate

Despite showing them the Agoda prepaid confirmation, I was charged on check out. It's now 10 days since I lfet and still working with Agoda to retrieve my deduction. Ironically this is the 3rd time I have problems with Agoda and Holida Inn chains internationally. Yet to get explanation from Agoda after several mails on frequency. Hotel wise for this location - very worthy, just don't let the above incident happen to you

Reviewed July 18, 2011

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7.0
Very good
khairi from Singapore
Business traveler
Stayed 1 night in February 2012

Excellent away from the city stress”

All needed whether travelling for biz or leisure

Syated here many times when in Cairo, however tv that day wasnt working but a minor as I was there only for a nite Room: Clean & large Room service: NA Toilet: Rm 833 (my room) had a stench probably due to choking, otherwise OK Net: Fast, FOC & reliable Newspaper: FOC Back again: definitely but maybe not this room

Reviewed February 21, 2012

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9.7
Exceptional
khairi from Singapore
Business traveler
Stayed 2 nights in December 2010

5 star hotel but pricey”

Everything you need is there

room: very comfortable net: free food: breakfast was very generous price: daylight robbery

Reviewed March 10, 2011

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8.0
Excellent
Abdullah from Saudi Arabia
Family with young children
Stayed 5 nights in August 2012

Great location but small rooms”

Ck in was smooth and they change my room to non smoker

Room service was slow and price was hi,first room I got has a bad AC after 5hours they change it but there was no smoker available as king size so I accept smoker one

Reviewed August 10, 2012

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9.0
Exceptional
ALIA from Kuwait
Solo traveler
Stayed 10 nights in May 2012

Great warm residency and realy helpful staff”

Close to the airport and within the best shopping destination which city stars mall, spacious suit

I was spending long hours staying in the room due to continuous studying , this made me investigate the help in a very practical way, I was even requesting the concierge to shop for me in the mall for necessary items instead of wasting my time and up to that they were.

Reviewed June 06, 2012

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9.2
Exceptional
Ali from Bahrain
Business traveler
Standard
Stayed 4 nights in May 2017

My business stay in Cairo Nasr city”

The hotel is so nice and clean. Staff are so friendly and helpful. The good things that the hotel is very close to City Star Mall. but unfortunately the Wi-Fi is so slow.

Reviewed May 06, 2017

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1234
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