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Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre
Holiday Inn Express Newcastle Metro Centre

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8.8

Excellent

53 reviews

53 reviews

See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Metrocentre Train Station 1.1 km
The Poachers Pocket 1.6 km
Whickham Hermitage Community Garden 2.0 km
Blaydon Train Station 2.0 km
Bowes Museum 2.1 km
City Hall 2.6 km
Riverside Sculpture Park 2.9 km
Dunston Train Station 2.9 km
The Coachman 3.5 km
Grosvenor Casino 3.7 km

Holiday Inn Express Newcastle Metro Centre

Clasper Way Off A1114 Swalwell, Quayside, Newcastle upon Tyne, United Kingdom - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Quayside part of Newcastle upon Tyne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Newcastle Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

Free Wi-Fi in all rooms!

Breakfast [free]

Daily housekeeping

Daily housekeeping

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Tennis court

Check-in/out [express]

Luggage storage

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 34 minutes on Agoda.com
Value for money8.8
Location rating8.3

Rooms available at Holiday Inn Express Newcastle Metro Centre

Very good
Room comfort & quality

7.7

1 Double Bed With Sofa Bed Non-smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 sofa bed and 1 double bed
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1 Double Bed Wheelchair Accessible Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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2 Single Beds Wheelchair Accessible Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
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2 Single Beds Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Standard
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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1 Double Bed Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
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Assigned
...
  • Room size: 21 m²/226 ft²
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Two Single Beds, Smoking
...
  • Shower
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One Double and One Sofa Bed, Smoking
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Holiday Inn Express Newcastle Metro Centre?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

How do I get to Holiday Inn Express Newcastle Metro Centre?

For those who wish to drive their own cars, Holiday Inn Express Newcastle Metro Centre has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Holiday Inn Express Newcastle Metro Centre?

Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn Express Newcastle Metro Centre.

What is the smoking policy at Holiday Inn Express Newcastle Metro Centre?

Holiday Inn Express Newcastle Metro Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Holiday Inn Express Newcastle Metro Centre?

Restaurants including TGI Friday's - Gateshead and Big Mussel are popular in Holiday Inn Express Newcastle Metro Centre’s neighborhood which is known as Quayside.

What are popular attractions near Holiday Inn Express Newcastle Metro Centre?

Holiday Inn Express Newcastle Metro Centre’s location in the Quayside neighborhood makes it close to famous attractions including Black Gate, Castle Garth Keep and Bessie Surtee's House.

What popular natural sightseeing spots are close to Holiday Inn Express Newcastle Metro Centre?

Holiday Inn Express Newcastle Metro Centre’s nearby natural sights include Riverside Sculpture Park located in the same Quayside area.

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Explore the neighborhood

What people love about Holiday Inn Express Newcastle Metro Centre

  • 9.2

    Exceptional

    "My friend and I caught up in Newcastle for the weekend and found this hotel to be a great place to stay."

    Zoe

    |

    September 14, 2022

  • 10

    Exceptional
    Location

    "Good staff, good location"

    Abid

    |

    March 8, 2022

  • 9.6

    Exceptional
    Staff 

    "Superb hotel and staff highly recommend"

    Wendy

    |

    February 10, 2022

Overall rating:

8.8

Excellent
53 reviews
Cleanliness
9.2
Facilities
8.6
Location
8.3
Read all reviews >
What travelers say they love:
Very impressed for the price
Elaine from United Kingdom
Couple
More about Holiday Inn Express Newcastle Metro Centre

More about Holiday Inn Express Newcastle Metro Centre

Holiday Inn Express Newcastle Metro Centre

Wake up to a magical day and enjoy all that Newcastle upon Tyne offers with a stay at Holiday Inn Express Newcastle Metro Centre. Stay flexible with your holiday planning when you're in Newcastle upon Tyne at Holiday Inn Express Newcastle Metro Centre, just 8.4 km from Newcastle Airport.
The range of services provided by Holiday Inn Express Newcastle Metro Centre ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including safety deposit boxes.
The hotel's on-site laundromat and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Holiday Inn Express Newcastle Metro Centre are fitted with all the amenities travelers need. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a coffee or tea maker in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Holiday Inn Express Newcastle Metro Centre begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Holiday Inn Express Newcastle Metro Centre promises you a fun-packed holiday with a variety of activities and facilities. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.

Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

6 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Polish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Accessible by elevator
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Restaurant

  • No additional information available
Location
Clasper Way Off A1114 Swalwell, Quayside, Newcastle upon Tyne, United Kingdom
Excellent
Location

8.3

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of rooms 134
Property announcements

Our check-in time is 3pm and the hotel is unable to guarantee an early check-in unless the room is booked for the previous night. Guests are advised that Priority Club Rewards Points are not applicable for reservations made through this website. Groups of 5 rooms or more will be contracted by the hotel with their own terms and conditions. - 50% of the balance needs to be paid 2 weeks in advance - the rest is to be paid on arrival If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Reviews of Holiday Inn Express Newcastle Metro Centre from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.6
Location8.3
Room comfort and quality7.7
Service9.1
Value for money8.8
High score for Newcastle upon Tyne
Rating
9+ Exceptional (14)
8-9 Excellent (4)
7-8 Very Good (8)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (6)
Jun - Aug (5)
Sep - Nov (8)
Dec - Feb (9)
All guests (53)
All room types
All languages

Show reviews that mention 

Showing 28 verified guest comments
12
10.0
Exceptional
Jasmine from United Kingdom
Couple
Standard
Stayed 1 night in October 2020

Exceptional”

I had stayed 3 nights within a week with my partner, was easy to travel to and when attended they were friendly and polite and was easy to get our selfs in our room didn't take to long bedroom was canny big with shower in room, good size TV and a sofa bed very clean always get breakfast in the mornings

Reviewed October 25, 2020

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10.0
Exceptional
Renee
Group
2 Single Beds Non-smoking
Stayed 4 nights in April 2019

Exceptional”

We have been staying here for 4 nights. The location was just perfect . the staff were extremely friendly and so helpful. Everywhere was so easy to get to. the only problem we found was crossing the busy road from the bus stop. however we will definitely be back again in the summer, as so much more we want to see. we will book again at this Holiday Inn.

Reviewed April 13, 2019

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10.0
Exceptional
Andrew from United Kingdom
Couple
1 Double Bed Non-Smoking
Stayed 3 nights in December 2021

Excellent”

Very impressed with this Holiday Inn. First time we used them and very happy with staff, location, cleanliness and value for money

Reviewed December 22, 2021

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9.2
Exceptional
Natalie from United Kingdom
Couple
Standard
Stayed 2 nights in June 2019

Excellent value for money would stay here again! ”

Came here for 2 nights, the night before my friends wedding and the night of the wedding so we had somewhere to get ready and stay after. The staff were very friendly and helpful when ordering a taxi. Room had everything we needed except it was supposed to be a large bed, now I'm not that tall 5ft7 and my partner is 6ft1 but the bed was like a small double and we are used to a king so it was a bit cramped. Breakfast was ice but we were expecting more than beans, sausage, scrambled egg and bacon along with fruit and toast. Still very good value for money.

Reviewed June 27, 2019

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10.0
Exceptional
Simon
Solo traveler
Standard
Stayed 1 night in March 2019

Great service”

Clean, good breakfast and great all around service.

Reviewed March 25, 2019

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9.2
Exceptional
Hua from Singapore
Family with teens
2 Single Beds Non-smoking
Stayed 1 night in June 2019

Great breakfast and excellent service”

Staff were helpful and friendly. We had problems with the light and they were swift to rectify. They were immediately at the door after a phone call and were patient with us even though it is us missing a switch and hence, couldn’t switch the light on. They have a good breakfast range and even a takeaway if you are in a hurry. As for the room, they have 2 pillows. A firm and a soft one, You can even request for feather pillows. We forgot a toothbrush and can get it from the reception at no charge! Worth staying here even though it’s a distance from the city.

Reviewed June 23, 2019

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10.0
Exceptional
Susan from United Kingdom
Couple
1 Double Bed Non-Smoking
Stayed 1 night in September 2020

Value for money”

Comfortable overnight stay at a very good price

Reviewed September 10, 2020

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10.0
Exceptional
Abid from India
Couple
2 Single Beds Wheelchair Accessible Non-Smoking
Stayed 9 nights in February 2022

Value for money ”

Good staff, good location

Reviewed March 08, 2022

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8.8
Excellent
Alberto from United Kingdom
Business traveler
2 Single Beds Non-smoking
Stayed 5 nights in January 2019

Great value for money”

This was my second visit and my first choice to return based on my budget. Prices fluctuate and are room rates and include breakfast so if there are two of you it is even better value. The rooms are functional, comfortable and clean, and the breakfast has a good range of food and drinks. All the staff I encountered were very friendly and helpful. The hotel is close to the A1 for access and the Metro shopping centre is within walking distance

Reviewed February 04, 2019

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8.8
Excellent
David
Solo traveler
1 Double Bed With Sofa Bed Non-smoking
Stayed 10 nights in July 2019

10 day break.”

The breakfast was excellent, the staff great and the room was spacious a clean, just one little niggle was the shelf above the coat hangers was full of dust which I found out after I’d put some clothes there. But that wouldn’t stop me staying there again as the stay was excellent for me.

Reviewed July 26, 2019

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9.6
Exceptional
Wendy from United Kingdom
Couple
2 Single Beds Wheelchair Accessible Non-Smoking
Stayed 1 night in February 2022

Fabulous hotel and staff”

Superb hotel and staff highly recommend

Reviewed February 11, 2022

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8.4
Excellent
David from United Kingdom
Couple
1 Double Bed With Sofa Bed Non-smoking
Stayed 1 night in June 2019

Mr”

Pleasantly suprised. Room was perfect. Bed was smaller than premier inn. Breakfast was excellent,self service buffet...

Reviewed June 23, 2019

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8.0
Excellent
Barry from United Kingdom
Couple
1 Double Bed Non-Smoking
Stayed 1 night in December 2021

Very good”

Great location for shopping and staff very helpful

Reviewed December 12, 2021

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7.6
Very good
Elizabeth
Couple
Standard
Stayed 2 nights in March 2019

Staff very helpful ”

Had problem with towels in bathroom when arrived staff extremely nice and sorted straight away

Reviewed April 03, 2019

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9.3
Exceptional
Caroline from United Kingdom
Family with teens
2 Single Beds Non-smoking
Stayed 1 night in January 2016

Overnight stay”

The staff were friendly, clean and food was hot and of a good standard

We were in Newcastle for a birthday shopping spree, it wasn't very far which made taxi affordable, didn't like location of the room as we were outside were they delivered laundry and emptied bottles etc, but otherwise we had a good stay.

Reviewed January 06, 2016

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6.3
Good
Derek from United States
Couple
Stayed 1 night in May 2012

Quick overnight stay”

Location

The room was clean and well presented, but got warm at night as there was no temperature control. The shower was clogged and almost overflowed, but there was plenty of hot water. The hotel was a short pleasant walk from the Metro center, with lots of shopping, and access to buses and trains to get into Newcastle.

Reviewed June 07, 2012

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7.7
Very good
Oon from Malaysia
Couple
1 Double Bed With Sofa Bed Non-smoking
Stayed 2 nights in February 2015

Comfortable room, enjoyable stay”

Convenience, room comfort & friendly staff

Enjoyable stay, comfortable & nice room, location near Metro Centre makes shopping & dining very convenient

Reviewed March 03, 2015

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8.8
Excellent
Michael from United Kingdom
Family with teens
2 Single Beds Non-smoking
Stayed 1 night in April 2016

Good value warm welcome and clean ”

Good city centre accommodation

Reviewed April 09, 2016

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8.0
Excellent
CHING from Hong Kong SAR, China
Family with teens
2 Single Beds Non-smoking
Stayed 4 nights in February 2018

Very good”

Staff are very nice and helpful. The breakfast buffet is good. The room is clean and comfortable. There are big shopping mall and supermarket nearby, it just need 10 minutes walk and need to cross a busy road without traffic light.

Reviewed February 21, 2018

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8.0
Excellent
Han from Singapore
Family with young children
1 Double Bed With Sofa Bed Non-smoking
Stayed 1 night in September 2015

Cosy Stay but not so convenient ”

Cosy, Quiet and Free Carpark

The staff was very help to provide us with a connecting rooms which enable my family to stay together. Luckily, I rented a car, else it will very inconvenient for travelling to the main city.

Reviewed September 15, 2015

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12
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