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Swimming pool, Holiday Inn London - Kensington in London
Premium Room, Holiday Inn London - Kensington in London
a swimming pool with a large swimming pool tub, Holiday Inn London - Kensington in London
Lobby, Holiday Inn London - Kensington in London
Interior view, Holiday Inn London - Kensington in London
a swimming pool with a large swimming pool tub, Holiday Inn London - Kensington in London
Swimming pool, Holiday Inn London - Kensington in London

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7.8

Very good

272 reviews

272 reviews

Housekeeping10
Breakfast7
Shops6
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Kensington Square

180 m

South Kensington

180 m

Greyhound

250 m

Roof Gardens

270 m

Thackeray Gallery

280 m

Popular landmarks
Natural History Museum

1.1 km

V&A - Victoria and Albert Museum

1.4 km

Buckingham Palace

3.5 km

Madame Tussauds London

3.7 km

National Gallery

4.6 km

Closest landmarks
Scarsdale Medical Centre

50 m

Stratford Pharmacy

250 m

Collingham Child & Family Centre

250 m

Linley Sambourne House

380 m

Portmeirion

390 m

Holiday Inn London - Kensington

Wrights Lane, Chelsea, London, United Kingdom, W8 5SP - See map

Highlights

Located in heart of London

Check-in [24-hour]

230 meters to public transportation

Inside city center

Currency exchange

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Fitness center

BBQ facilities

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money7.3
Distance to city center5 Miles
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport16.7 km

Rooms available at Holiday Inn London - Kensington

Standard Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
1 King Bed 1 Bedroom Suite
...
  • Room size: 72 m²/775 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
1 King Bed Standard
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premium Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
Enter dates to see prices
King Suite
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
2 Single Beds Standard
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
1 King Bed Suite
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
1 King Bed Premium
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Twin Suite
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Double Executive
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Holiday Inn London - Kensington?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Holiday Inn London - Kensington?

    For those who wish to drive their own cars, Holiday Inn London - Kensington has a car park right on site for maximum convenience. Parking is available for a fee of 45 GBP per day.

    Is breakfast offered at Holiday Inn London - Kensington?

    Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn London - Kensington. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 17.95 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Holiday Inn London - Kensington?

    Holiday Inn London - Kensington features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at Holiday Inn London - Kensington?

    Both indoor and outdoor venues are available to choose for your special gathering.

    Can business events be hosted at Holiday Inn London - Kensington?

    On-site venues and convenient event services make Holiday Inn London - Kensington an ideal choice for hosting events such as seminars, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Holiday Inn London - Kensington?

    Holiday Inn London - Kensington does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Holiday Inn London - Kensington?

    The closest train, metro, or bus station to Holiday Inn London - Kensington is High Street Kensington Tube Station, 230 m away.

    What restaurants are nearby Holiday Inn London - Kensington?

    Restaurants including La Pappardella, Colbert and The Botanist are popular in Holiday Inn London - Kensington’s neighborhood which is known as Chelsea.

    What popular shopping places are close to Holiday Inn London - Kensington?

    Shopping options in Holiday Inn London - Kensington’s Chelsea neighborhood include Waterstones Bookshop, Children's Book Centre and Hat Gallery M/V.

    What are popular attractions near Holiday Inn London - Kensington?

    Holiday Inn London - Kensington’s location in the Chelsea neighborhood makes it close to famous attractions including Natural History Museum, V&A - Victoria and Albert Museum and Science Museum.

    What popular natural sightseeing spots are close to Holiday Inn London - Kensington?

    Holiday Inn London - Kensington’s nearby natural sights include St George's Campden Hill and Bishop's Park located in the same Chelsea area.

    See map

    Explore the neighborhood

    What people love about Holiday Inn London - Kensington

    • 7.2

      Very good
      Cleanliness

      "General cleanliness is okay."

      Hiu

      |

      June 24, 2022

    • 9.6

      Exceptional
      Staff 

      "I really enjoyed my stay, it’s clean, modern, friendly staff & great location."

      Jane

      |

      August 3, 2019

    • 8.8

      Excellent
      Breakfast

      "Location, staff and facilities both good, breakfast is so so, room is very small but has basic functions, love to come back and around area good too"

      Ka

      |

      January 9, 2023

    Overall rating:

    7.8

    Very good
    272 reviews
    Cleanliness
    8.1
    Facilities
    7.6
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    The hotel is very close to the metro station and has great a...
    Sumit from India
    Family with older children
    More about Holiday Inn London - Kensington

    More about Holiday Inn London - Kensington

    Holiday Inn London - Kensington

    See the best of London with a stay at Holiday Inn London - Kensington, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
    The range of services provided by Holiday Inn London - Kensington ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage.
    If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
    The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms at Holiday Inn London - Kensington are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're selective about eating, don't worry! Holiday Inn London - Kensington has a selection of cuisine types including kosher and halal options.
    Have fun at night with your travel companions right at the hotel's bar. Guests of Holiday Inn London - Kensington can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Holiday Inn London - Kensington promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court and golf course on site in the hotel.
    Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


    Around the property

    This is your chance to explore all that London has to offer. Learn about the city's art history with a day at The British Museum located 5.0 km away, where you can see collections by famous artists. Pose in front of Tower of London located 8.1 km away, and you can always show your friends the time you went to London.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.6

    Most talked about facilities

    Breakfast

    7 mentions

    Housekeeping

    5 mentions

    Swimming Pool

    2 mentions

    Internet

    1 mention

    Languages spoken
    • English
    • Czech
    • French
    • Hungarian
    • Italian
    • Lithuanian
    • Polish
    • Russian
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Golf course [on-site]
    • Hot tub
    • Light therapy
    • Massage
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Tennis court
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • BBQ facilities
    • Coffee shop
    • Grocery delivery
    • Restaurant [halal]
    • Restaurant [kosher]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    For the kids
    • Kids meal
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Bicycle parking
    • Car park [charges apply]
    • Car park [on-site]
    • Car power charging station
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Continental
    • Halal
    • Vegetarian
    • Vegan
    • Full English/Irish
    • Gluten-free
    • Buffet
    Restaurants on site
    Boulevard Restaurant
    • Cuisine: British
    • Menu: Buffet, A-la-carte

    Location

    Wrights Lane, Chelsea, London, United Kingdom, W8 5SP
    Excellent
    Location

    8.7

    Airports
    • London City Airport (LCY)
      16.7 km
    • Heathrow Airport (LHR)
      18.4 km
    Public transportation
    • High Street Kensington Tube Station
      240 m
    • Earl's Court Tube Station
      860 m
    Hospital or clinic
    • Scarsdale Medical Centre
      50 m
    Shopping
    • Camden Market
      5.7 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Natural History Museum
      1.1 km
    • V&A - Victoria and Albert Museum
      1.4 km
    • Buckingham Palace
      3.5 km
    • Madame Tussauds London
      3.7 km
    • National Gallery
      4.6 km
    • Big Ben
      4.7 km
    • London Eye
      5.0 km
    • The British Museum
      5.0 km
    • Tower of London
      8.1 km
    • Tower Bridge
      8.1 km
    Nearby landmarks
    • Scarsdale Medical Centre
      50 m
    • Kensington Square
      180 m
    • South Kensington
      180 m
    • High Street Kensington Tube Station
      240 m
    • Greyhound
      250 m
    • Stratford Pharmacy
      250 m
    • Collingham Child & Family Centre
      250 m
    • Roof Gardens
      270 m
    • Thackeray Gallery
      280 m
    • Waterstones Bookshop
      290 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 6-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Getting around
    • Distance from city center5 Miles
    • Travel time to airport (minutes)40
    Extras
    • Breakfast charge (unless included in room price)17.95 GBP
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors8
    • Number of restaurants1
    • Number of rooms 706
    • Year property opened1939
    • Most recent renovation2012
    Parking
    • Daily parking fee45 GBP

    Property announcements

    Access to the swimming pool and sauna is GBP 10.00 per entry for residents. Please ensure you present the credit card used to reserve this booking upon arrival. If you are unable to present the card you will be asked to provide an alternative credit card which will be charged at the Reception desk. The transaction on the previous card will be released immediately. Please note, special terms and conditions apply to bookings of more than 7 rooms. Please note, upon check-in, a credit card needs to be pre-authorised for the amount of £50.00 per night for the duration of your stay. Please note the Full English breakfast costs GBP 15. Please note extra beds can be placed in Superior Double and Superior Twin rooms and the Executive Club at the cost of 40 GBP per night. Please note only one bed per room. When booking 8 or more rooms, different policies and additional supplements may apply. Please inform Holiday Inn London - Kensington in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    The property is committed to high levels of cleanliness. It is all backed by our IHG Clean Promise.

    Reviews of Holiday Inn London - Kensington from real guests

    Provided by verified guests of Agoda
    7.8
    /
    10
    Cleanliness8.1
    Facilities7.6
    Location8.7
    Service7.8
    Value for money7.3
    High score for London
    Rating
    9+ Exceptional (35)
    8-9 Excellent (14)
    7-8 Very Good (25)
    6-7 Good (8)
    <6 Below Expectation (24)
    Time of the year
    Mar - May (31)
    Jun - Aug (33)
    Sep - Nov (25)
    Dec - Feb (17)
    All guests (272)
    All room types
    All languages

    Show reviews that mention 

    Showing 106 verified guest comments
    12345
    10.0
    Exceptional
    Carole from United Kingdom
    Family with teens
    2 Single Beds Premium
    Stayed 2 nights in September 2021

    A beautiful hotel”

    I travelled with my daughter and had a truly excellent time at this hotel. The location is beautiful, the layout of the hotel is fantastic and the staff are exceptional. I had a slight issue with my room as i had booked a twin but on checking in it was a double, i was then moved to another room which was also a double. Some rooms you can unzip the beds to turn from double into a twin. When i went to reception again whilst my room was being sorted i decided to upgrade from a superior to an executive room and it was lovely. The staff member who assisted me was Saviana she was so helpful and beautifully mannered. She apologised for my delay but it was fine as i understood that it was the way the rooms showed on their system. My daughter used the pool and the spa facilities and loved it. Each staff member we met from reception to house keepers were lovely. Special thanks to Saviana. I would definetly recommend this hotel to everyone as i know that they will not be disappointed

    Reviewed September 05, 2021

    See room deals

    10.0
    Exceptional
    Patrick from United States
    Couple
    1 King Bed Standard
    Stayed 5 nights in May 2019

    Exceptional”

    We stayed twice. The first room we had was so tiny that we couldn't pass each other in the entry if the desk chair was there. The 2nd room was much better. The breakfast for 18 euros was the worst breakfast I've ever had. A buffet but not quality food. I couldn't eat it. There is a Starbucks where the food is limited but better. Extremely crowded.

    Reviewed June 04, 2019

    See room deals

    10.0
    Exceptional
    daryl from Australia
    Solo traveler
    1 King Bed Standard
    Stayed 4 nights in March 2022

    Excellent hotel right beside the Tube”

    Very good hotel in central London, super friendly staff with excellent bar. Health club is a good option when you just want to chill. Ps try the breakfast…it’s really good

    Reviewed April 05, 2022

    See room deals

    9.6
    Exceptional
    Jane from Canada
    Solo traveler
    1 King Bed Standard
    Stayed 5 nights in July 2019

    Excellent location ”

    This hotel offers an excellent location close to public transportation and parks, restaurants and shops. However the standard rooms are very small, I would recommend booking the superior rooms. As a single traveller the standard was fine but if my husband travelled with me it would have been very difficult. otherwise I really enjoyed my stay, it’s clean, modern, friendly staff & great location.

    Reviewed August 03, 2019

    See room deals

    10.0
    Exceptional
    Fiona from United Kingdom
    Couple
    1 King Bed Standard
    Stayed 2 nights in March 2022

    Check the Detail”

    Beware of New extra £5 charge for use of pool. If you sleep in for breakfast you can always pick up a croissant at the in house coffee shop at the main entrance.

    Reviewed March 22, 2022

    See room deals

    10.0
    Exceptional
    Sumit from India
    Family with teens
    Standard Room
    Stayed 3 nights in May 2019

    Great Location and Ambience”

    The hotel is very close to the metro station and has great ambience. However, the rooms are very small. Overall a great stay.

    Reviewed June 17, 2019

    See room deals

    10.0
    Exceptional
    David from Thailand
    Couple
    1 King Bed Premium
    Stayed 2 nights in May 2021

    Punches above its brand”

    Excellent stay.An impressively run hotel that delivers more than one would expect from the HI brand.

    Reviewed May 24, 2021

    See room deals

    9.6
    Exceptional
    Serena from United Kingdom
    Couple
    1 King Bed Standard
    Stayed 1 night in March 2019

    Staff made this hotel!!”

    The staff here are so friendly and helpful, the room is quite small but as we were out for the evening only really needed for sleeping in which was adequate. Location is close to tube and the high street... Breakfast is superb with so much variety would definitely stay here again.The only let down is the spa in the hotel awful rude staff does not match the quality of the hotel!

    Reviewed March 22, 2019

    See room deals

    10.0
    Exceptional
    richard
    Couple
    1 King Bed Standard
    Stayed 4 nights in April 2019

    Exceptional”

    Good location ,clean ,good bedding ,comfortable bed

    Reviewed April 15, 2019

    See room deals

    8.8
    Excellent
    David from Estonia
    Couple
    1 King Bed Premium
    Stayed 2 nights in June 2019

    Amazing staff and location, cleaning leaves something to be desired ”

    The hotel is amazing, staff are friendly, and even though it’s ‘only’ a holiday inn they make it feel like a high class hotel. Only downside was that the cleaning in as much as there were clothes (including underwear) from a previous guest left in our room. Not the worst thing that could happen, but it did raise questions about how thoroughly the room had been cleaned if they missed it. Overall, a great stay in a great place in a perfect location. Price is a bit steep for what it was, but then again it’s a hotel in Kensington so it’s never going to be cheap. Would highly recommend.

    Reviewed June 24, 2019

    See room deals

    9.2
    Exceptional
    JINGWEN from Hong Kong SAR, China
    Couple
    1 King Bed Standard
    Stayed 2 nights in April 2021

    Good swimming pool but narrow space ”

    Very good location. 3 mins walking to High Street Kensington station. It has an inside swimming pool and spa. But the room was toooo small. They charged 100 💷pounds as deposit. They haven’t paid back until I called them when I checked out 10 days ago. Unbelievably, it was first time of my hotel experience.

    Reviewed May 17, 2021

    See room deals

    9.2
    Exceptional
    Yuliarni from Indonesia
    Family with young children
    1 King Bed Standard
    Stayed 2 nights in July 2019

    Good location, near many restaurants, pharmacy store and tge other stores”

    Good location, clean, near so many restaurants, pharmacy store, super market and any other stores. The staff are so nice and helpful

    Reviewed July 17, 2019

    See room deals

    9.2
    Exceptional
    Chin from Malaysia
    Solo traveler
    1 King Bed Standard
    Stayed 7 nights in May 2022

    Great location, very friendly staff”

    I think this is one of the quite value-for-money places in the Kensington area. The single room was older and smaller than I perceived in the photo, but then, it's an old building. The renovated bathroom, super attentive+friendly staff are more than made up for it, in my opinion. Will definitely come back.

    Reviewed June 18, 2022

    See room deals

    9.2
    Exceptional
    Anitesh from New Zealand
    Couple
    Standard Room
    Stayed 4 nights in May 2022

    Exceptional”

    The hotel is huge, but our room is really small; that could be standard size for London rooms. Bathroom could have been cleaner. Buffet breakfast was good. Staff were nice.

    Reviewed May 17, 2022

    See room deals

    9.2
    Exceptional
    Boyd from Jersey
    Couple
    1 King Bed Standard
    Stayed 3 nights in June 2019

    Very welcoming helpful staff and attractive well maintained building.”

    Every contact with any staff member was most satisfactory indeed. Our room and shower room were very small with only an outlook over a flat roof with air conditioning units but this was of no consequence as we were made to feel so welcome.

    Reviewed June 16, 2019

    See room deals

    8.8
    Excellent
    Elisa from Hong Kong SAR, China
    Family with teens
    1 King Bed Premium
    Stayed 4 nights in June 2022

    Helpful and caring hotel staff!”

    I seldom give review for the place that I have stayed but this time, I like to say the location of this hotel, the quality of the daily breakfast are so good and worth to mention! I have one comment about their aircrew group check-in arrangement, it was not very organized as the hotel management should know when and how many crews have bookings therefore, they should assign a staff to work on a laptop or iPad to get prepared and help dispatching keys instead of maxing with all other hotel guests and created a huge long line.

    Reviewed June 16, 2022

    See room deals

    8.8
    Excellent
    Wiwitaningrum from Indonesia
    Solo traveler
    Premium Room
    Stayed 8 nights in April 2019

    Excellent”

    Less than 5 minutes walk from High Street Kensington station. Close to shops and restaurants. Staffs were very friendly. The only problem was the air-con in our room kept making noises. Housekeeping took our unfinished shampoo but did not put a new one. But they give us 4 shampoos after we called so all good!

    Reviewed May 02, 2019

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    9.2
    Exceptional
    Shena from United Kingdom
    Couple
    Standard Room
    Stayed 4 nights in January 2022

    Great location”

    Great location close to underground and Royal parks. Very quiet. Good staff

    Reviewed January 23, 2022

    See room deals

    8.8
    Excellent
    Kulsiri from Thailand
    Couple
    1 King Bed Standard
    Stayed 1 night in December 2019

    Excellence location, Starbucks just by the Lobby”

    Starbucks is just by the lobby, so no worry if you are caffeine addicted. The hotel building itself is quite big so you might have to walk abit along the way to find your room. however once you get into the room, the mattress is super comfy, but beware bathroom floor is quite slippery.

    Reviewed February 17, 2020

    See room deals

    8.4
    Excellent
    Wai from Singapore
    Business traveler
    1 King Bed Standard
    Stayed 5 nights in March 2019

    Convenient and safe area”

    There's many shops and restaurants in the vicinity. Walking distance to Hyde Park. Very near to Olympiad exhibition and conference centre.

    Reviewed March 16, 2019

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