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Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday Inn London Sutton
Holiday Inn London Sutton

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8.2

Excellent

47 reviews

47 reviews

Housekeeping5
Breakfast2
Check in/Check Out1
See map

8.4

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Natural History Museum 15.1 km
V&A - Victoria and Albert Museum 15.1 km
Buckingham Palace 16.0 km
Big Ben 16.2 km
London Eye 16.6 km
National Gallery 17.1 km
Tower Bridge 18.0 km
Madame Tussauds London 18.1 km
The British Museum 18.2 km
Tower of London 18.3 km
Nearby landmarks
Gibson Road Car Park 70 m
First Church of Christ the Scientist Sutton 90 m
St. Nicholas Centre 290 m
Mulgrave Road Surgery 400 m
Mulgrave Dental Centre 430 m
Sutton Surrey Train Station 440 m
The Old Courthouse Surgery 460 m
Benhill & Belmont GP Centre 680 m
Cheam Road Dental 680 m
Benhill Dental Practice 700 m

Holiday Inn London Sutton

Gibson Road Surrey, Croydon, London, United Kingdom - See map

Make your best journey to London with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Croydon part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to fitness center, indoor pool and steamroom on-site.

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Highlights

440 meters to public transportation

Front desk [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Steamroom

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.6
Distance to city center11.9 Km
Location rating8.4
Nearest airportHeathrow Airport (LHR)
Distance to airport21.6 km

Rooms available at Holiday Inn London Sutton

Very good
Room comfort & quality

7.8

1 King Bed Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
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1 Double Bed Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Suite Feature Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
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1 Double Executive Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed
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2 Double Beds Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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1 King Bed Junior Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Room Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
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Standard
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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SUITE SUITE FEATURE NONSMOKING
...
  • Room size: 25 m²/269 ft²
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Suite Non Smoking
...
  • Room size: 22 m²/237 ft²
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Frequently asked questions

What time is check-in and check-out at Holiday Inn London Sutton?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Holiday Inn London Sutton?

For those who wish to drive their own cars, Holiday Inn London Sutton has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Holiday Inn London Sutton?

Start your mornings right, with the continental and buffet breakfast options offered at Holiday Inn London Sutton. Adults can enjoy breakfast offered with an additional charge of 16 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Holiday Inn London Sutton?

Holiday Inn London Sutton features an on-site restaurant for your dining convenience.

What is the smoking policy at Holiday Inn London Sutton?

Holiday Inn London Sutton does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Holiday Inn London Sutton?

Sutton Surrey Train Station is the closest train, metro, or bus station, about 440 m away from Holiday Inn London Sutton.

What restaurants are nearby Holiday Inn London Sutton?

Holiday Inn London Sutton is located in Croydon, famous for good restaurants such as Frankie and Benny's, The Sutton Arms and Dallas.

What popular shopping places are close to Holiday Inn London Sutton?

Holiday Inn London Sutton is located in Croydon area which features shopping places such as Mayfield Lavender Farm, Hidden Treasures and Number8.

What are popular attractions near Holiday Inn London Sutton?

Guests at Holiday Inn London Sutton can easily visit The Borough Sports Ground, Quarry Park and Seears Park located in the Croydon area.

What popular natural sightseeing spots are close to Holiday Inn London Sutton?

Holiday Inn London Sutton is located in the Croydon area, which is famous for natural sightseeing destinations such as Ashcombe Sweet Chestnut, The Grove Park and Little Woodcote Wood.

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Explore the neighborhood

What people love about Holiday Inn London Sutton

  • 9.2

    Exceptional
    Breakfast

    "Breakfast has a lot of options so worth the value."

    Temi

    |

    May 23, 2022

  • 10

    Exceptional

    "Awesome rooms and great price"

    Zia

    |

    March 15, 2022

  • 10

    Exceptional
    Breakfast

    "Breakfast was nice, hot and replenished quickly."

    Tracey

    |

    November 14, 2021

Overall rating:

8.2

Excellent
47 reviews
Cleanliness
8.6
Facilities
7.9
Location
8.4
Read all reviews >
More about Holiday Inn London Sutton

More about Holiday Inn London Sutton

Holiday Inn London Sutton

Wake up to a magical day and enjoy all that London offers with a stay at Holiday Inn London Sutton.
Holiday Inn London Sutton provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Have fun at night with your travel companions right at the hotel's bar. Guests of Holiday Inn London Sutton can even have groceries delivered to their room for cooking, using the hotel's special service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the steam room. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore London. Learn about the city's art history with a day at The British Museum located 18.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 18.2 km away, and you can always show your friends the time you went to London.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Housekeeping

3 mentions

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • Catalan
  • Chinese [Mandarin]
  • Danish
  • Filipino
  • French
  • German
  • Italian
  • Latvian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • On-site entertainment
  • Sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site

The Junction

  • Cuisine: European, International, British
  • Menu: Buffet, A-la-carte
Location
Gibson Road Surrey, Croydon, London, United Kingdom
Excellent
Location

8.4

Airports

  • Heathrow Airport (LHR)
    21.6 km 59 min drive
  • Gatwick Airport (LGW)
    23.2 km 38 min drive

Public transportation

  • Sutton Surrey Train Station
    440 m 7 min walk
  • West Sutton Train Station
    750 m 13 min walk

Hospital or clinic

  • Mulgrave Road Surgery
    400 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    30 m 1 min walk
What's nearby

Popular landmarks

  • Natural History Museum
    15.1 km
  • V&A - Victoria and Albert Museum
    15.1 km
  • Buckingham Palace
    16.0 km
  • Big Ben
    16.2 km
  • London Eye
    16.6 km
  • National Gallery
    17.1 km
  • Tower Bridge
    18.0 km
  • Madame Tussauds London
    18.1 km
  • The British Museum
    18.2 km
  • Tower of London
    18.3 km

Nearby landmarks

  • Gibson Road Car Park
    70 m
  • First Church of Christ the Scientist Sutton
    90 m
  • St. Nicholas Centre
    290 m
  • Mulgrave Road Surgery
    400 m
  • Mulgrave Dental Centre
    430 m
  • Sutton Surrey Train Station
    440 m
  • The Old Courthouse Surgery
    460 m
  • Benhill & Belmont GP Centre
    680 m
  • Cheam Road Dental
    680 m
  • Benhill Dental Practice
    700 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that you can book a stay in any room or rate category for travel anytime and receive the following:
    • Accommodations as selected
    • Up to two children under 18 years old stay free when sharing a room with 2 adults (based on availability)
    • Free breakfast, lunch, and dinner for children under 13 when an adult orders from the table d'hôte/à la carte menu
    Free stay applies to children under 18 years old staying in the same room as adults. Adult must order from the table d'hôte/à la carte menu for children to receive the complimentary meal. Children can only order from children’s menu. Meals are served in the hotel's dining area and may not include taxes or gratuities. Valid anytime, subject to availability. Other restrictions may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from03:00
  • Check-out until12:00

Getting around

  • Distance from city center11.9 Km

Extras

  • Breakfast charge (unless included in room price)16 GBP
  • Daily Internet/Wi-Fi fee5 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 119

Reviews of Holiday Inn London Sutton from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.6
Facilities7.9
Location8.4
Room comfort and quality7.8
Service8.5
Value for money7.6
High score for London
Rating
9+ Exceptional (10)
8-9 Excellent (4)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (6)
Time of the year
Mar - May (10)
Jun - Aug (7)
Sep - Nov (8)
Dec - Feb (5)
All guests (47)
All room types
All languages

Show reviews that mention 

Showing 30 verified guest comments
12
8.4
Excellent
Gary from United Kingdom
Solo traveler
2 Double Beds Non-Smoking
Stayed 5 nights in December 2016

Another pleasant stay”

Staff proved friendly and helpful once more. Rooms very clean, as is rest of hotel environs. Were aware of facilities before arrival and they did not disappoint. Walking distance to Cheam village, Sutton High Street and Sutton train station for access to London

Reviewed January 30, 2017

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7.3
Very good
Percival from India
Business traveler
Stayed 5 nights in November 2011

Convenient hotel”

close to sutton railway station

Very homely with very polite staff. The reception were very well informed about the logistics of the place. Miss Daisy at the reception was specially very helpful and she had all the data of London trains and bus services available at hand. It is close to Sutton railway station with easy connections to London. The best part of the hotel its service.

Reviewed December 12, 2011

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7.3
Very good
Melody from Singapore
Group
2 Double Beds Non-Smoking
Stayed 8 nights in October 2013

Excellent location and comfortable room. ”

Excellent location, comfortable room and large double room

The hotel is situation in an excellent location, very close to the Sutton train station, city centre and shopping area. Rooms are ok with large double room but bathroom is slightly small. Parking is also quite pricey (GBP7 per day). Room booking prices will go up pretty quickly so will advise that traveller make their bookings quickly to avoid disappointment.

Reviewed November 02, 2013

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8.4
Excellent
Gary from United Kingdom
Family with young children
2 Double Beds Non-Smoking
Stayed 8 nights in December 2016

Most things we were looking for”

A good location that was close to shopping and a short walk to train station allowing easy access to London when it was required. Very impressed with cleaning of rooms and restocking. One complaint was not having a fridge in room. But room was a good size for myself, wife and one child with two adequately sized beds. Staff generally friendly and helpful.

Reviewed January 02, 2017

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7.2
Very good
Margaret from United Kingdom
Solo traveler
Standard
Stayed 5 nights in September 2019

Good value breakfast”

For a London hotel the rooms are a generous size and parking on site ( not free ) is a bonus. Be sure to get a voucher for breakfast the night before or the cost doubles. Room service is very good but housekeeping could be better. e.g. room serviced before 2 pm ! I would have extended my 5 night had they not increased the room tariff to almost double.

Reviewed October 04, 2019

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9.2
Exceptional
Mariyam from Maldives
Business traveler
Standard
Stayed 6 nights in August 2018

All in all, it was a good experience”

The Hotel was superb and the staff was very friendly. Our room was ready on arrival and it was very clean. On a downside, we had requested for twin beds but were given a double bed. I wasn't particularly happy with the Wifi. While wifi was good on the mobile phone, if you are trying to connect to laptop, it was very inconvenient as the connection resets every other minute.

Reviewed August 22, 2018

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5.7
Yong from Singapore
Business traveler
1 Double Bed Non-Smoking
Stayed 13 nights in November 2013

Straightforward”

Walkable to train station, straightforward and clean.

It was pretty straightforward and without any dramas. I stayed for 2 full weeks and did not face much issues. However, it was shocking to hear of the internet rates for the room. If my memory serves me right, the front desk told me it costs £6/hr, £10/4hrs, £16/24hrs or something like that, which to me just sounded rather ridiculous. So I refused to bring my work back and stayed longer in the office to complete my work. For what the Holiday Inn was charging me, really feel like wifi should come with the room. Other that that, it was a decent place to put up for 2 weeks.

Reviewed December 06, 2013

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7.7
Very good
Marc from Australia
Solo traveler
Standard
Stayed 3 nights in May 2015

Sutton stay ”

Convenient Location good value

Enjoyed the stay and the expected holiday inn high standard

Reviewed May 31, 2015

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6.0
Jenny from Hong Kong SAR, China
Couple
Standard
Stayed 1 night in May 2016

Only hotel at sutton”

wanted a hotel in Cheam but apparently there's only hotel in Sutton. It is near the train station and restaurants are near by, therefore it's a convenient hotel. But the hotel is quite old and the room reeks.

Reviewed June 30, 2016

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8.4
Excellent
Gary from United Kingdom
Family with young children
2 Double Beds Non-Smoking
Stayed 2 nights in March 2017

Great stay.....again!”

Stayed once again because of previous experiences at the hotel. Easy, friendly and helpful check in. Rooms were very good size and very clean. Throughout the hotel and our stay, the staff were always friendly and helpful. All meals at the hotel were fine with breakfasts plentiful in amount and choice.

Reviewed March 12, 2017

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8.4
Excellent
Gary from United Kingdom
Solo traveler
Standard
Stayed 5 nights in January 2017

Comfortable stay in a nice hotel”

Very well maintained room. Clean and well serviced. Good location that was close to town centre and short walk to Cheam. Train station also nearby. Staff, generally, very friendly.

Reviewed January 29, 2017

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9.2
Exceptional
Malcolm from Australia
Group
Standard
Stayed 5 nights in August 2019

Exceptional”

Very happy with our 5 night stay. We Convenient location to everything. Staff helpful and friendly .

Reviewed September 04, 2019

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6.0
Mathkar from United Kingdom
Business traveler
Suite Feature Non-smoking
Stayed 4 nights in February 2020

Above average”

Negative response to my request to refund a reduced stay with the hotel from 4 to 2 nights; did not allow the shortening of the stay and the refund for the 2 Nights accordingly as the booking is already charged

Reviewed February 10, 2020

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6.0
Liz from United Kingdom
Couple
Standard
Stayed 1 night in June 2019

disappointing”

Room not ready when we arrived at 5pm, soulless bar, tired decor, very uncomfortable bed. Didn't cost much, perhaps you get what you pay for?

Reviewed June 17, 2019

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9.2
Exceptional
hock from Malaysia
Couple
1 Double Bed Non-Smoking
Stayed 1 night in August 2018

Very near town and very helpful staff”

Easy to park car

Reviewed August 11, 2018

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10.0
Exceptional
Vadivel from Sri Lanka
Solo traveler
Standard
Stayed 2 nights in June 2019

Good ”

Good

Reviewed July 04, 2019

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6.4
Good
Durdana from United Kingdom
Solo traveler
Standard
Stayed 5 nights in October 2022

Good”

Loved it. Best location and friendly staff. Enjoyed my stay

Reviewed October 21, 2022

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9.2
Exceptional
Rita from Hong Kong SAR, China
Family with young children
1 King Bed Junior Suite Non-Smoking
Stayed 3 nights in August 2022

Exceptional”

A children friendly hoyel

Reviewed August 13, 2022

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2.4
antony from Australia
Solo traveler
1 Double Bed Non-Smoking
Stayed 3 nights in May 2022

breakfast”

pay for breakfast night before for good value feed.

Reviewed May 27, 2022

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9.2
Exceptional
Temi from United Kingdom
Couple
1 Double Bed Non-Smoking
Stayed 1 night in May 2022

Nice and relaxed”

The place was nice and it’s around a shopping centre and activities like the cinema. Breakfast has a lot of options so worth the value.

Reviewed May 23, 2022

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12
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