Find Hostels in Ha Long, Ha Long

The front desk staff are very friendly, happy and always help out when they can. Good breakfast in the morning which is paid for when you stay and even if you go down later out with their breakfast time they still feed you with no bother. The room, beds and bathroom were all very clean and had hot water! We booked a trip to Ha Long Bay through the hostel and they made ...The front desk staff are very friendly, happy and always help out when they can. Good breakfast in the morning which is paid for when you stay and even if you go down later out with their breakfast time they still feed you with no bother. The room, beds and bathroom were all very clean and had hot water! We booked a trip to Ha Long Bay through the hostel and they made it very easy. They also have good parking just outside the hostel. Would definitely recommend and would definitely stay again.

Booked the backpackers hotel but when we checked in we were taken to a dodgy looking hotel out the back. This place was dingy, dark and outdated. The mattresss was like lying on stone and the bed sheet was like sandpaper, also our window looked straight out into 3 houses. All the switches in the room were labelled in Vietnamese yet no one thought to explain to us which...Booked the backpackers hotel but when we checked in we were taken to a dodgy looking hotel out the back. This place was dingy, dark and outdated. The mattresss was like lying on stone and the bed sheet was like sandpaper, also our window looked straight out into 3 houses. All the switches in the room were labelled in Vietnamese yet no one thought to explain to us which ones were for he fan and air con even though he room as sweltering hot! We booked bus tickets and a tour of Ha Long Bay with the tour desk this is the only thing about the hostel I would rate. The bar in the hostel advertised food yet when we looked at the menu we were told "no food" - super helpful in an area where there's no where to eat!! We asked at the tour desk where is good to eat and were told here's a couple of good restaurants just down he road I'm not sure where she meant but we saw nothing All in all, Ha Long Bay - nothing to do other than boat tours, don't make our mistake and stay here long, book a day trip from Hanoi or do an over night stay on a boat Hostel - can't actually rate the hostel as we didn't stay here he rooms in he actual hostel may be lovely but if you get put in the hotel it's less Han satisfactory especially for the price

The receptionist did not know what agoda is. She needed me pay cash for the rent, I tried many times to explain to her I have paid the rent via credit card in agoda. If I paid again, then I would pay double rent. I also showed the proof of room booking to her. However, she could only speak vietnam language. She could not understand my meaning. Finally, she rung up her ...The receptionist did not know what agoda is. She needed me pay cash for the rent, I tried many times to explain to her I have paid the rent via credit card in agoda. If I paid again, then I would pay double rent. I also showed the proof of room booking to her. However, she could only speak vietnam language. She could not understand my meaning. Finally, she rung up her colleague, I communicated with him to settle the problem barely, as well as using google translation for explanation.

Our taxi driver said we shouldn't go there, but it was such a cute hotel. The staff didn't speak English, but we were able to understand eachother. We booked a day tour there, and the tour was so good (probably better than other companies, because you don't see the most tourist things. Green travel is it called). The bed was a bit hard, but it was okay. The only thing ...Our taxi driver said we shouldn't go there, but it was such a cute hotel. The staff didn't speak English, but we were able to understand eachother. We booked a day tour there, and the tour was so good (probably better than other companies, because you don't see the most tourist things. Green travel is it called). The bed was a bit hard, but it was okay. The only thing was that we forgot to bring our luggage downstairs and we had to pay for another night, but we didn't sleep there (which sucked). They booked a bus for us and let it even come to the hotel, which was such a good deal.