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Hotel 21
Hotel 21
a large building with a clock on the side of it, Hotel 21 in Kusatsu-shi
Lobby, Hotel 21 in Kusatsu-shi
Bathroom, Hotel 21 in Kusatsu-shi
Reception, Hotel 21 in Kusatsu-shi
a dining room table with chairs and tables, Hotel 21 in Kusatsu-shi

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8.2

Excellent

409 reviews

409 reviews

Housekeeping1
See map
See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Parking 25 300 m
Juicy Garden 320 m
Tsuda Dermatology 500 m
Niwa+ 510 m
niwa-tasu 510 m
Kusatsu Station 610 m
Deai hiroba 800 m
Caldo hot yoga 820 m
A Square 830 m
Kusatsu-juku 880 m

Hotel 21

7-10 Wakatake-cho,Kusatsu City,Shiga, Kusatsu, Kusatsu-shi, Japan, 525-0031 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kusatsu part of Kusatsu-shi, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

570 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Restaurants

Coffee shop

Your dates are popular among travelersUsers are booking a place in Kusatsu-shi every 18 minutes on Agoda.com
Value for money8.3
Distance to city center0km
Location rating7.4

Rooms available at Hotel 21

Excellent
Room comfort & quality

8.7

Twin Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds and 1 single ...
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Double Non Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Twin Non Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 single bed and 2 double b...
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Double Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
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Economy Double Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 double bed and 1 sofa bed
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Standard Triple Room - Smoking
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 sofa bed and 2 double bed...
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Standard Triple Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 double beds and 1 sofa be...
Enter dates to see prices
Economy Double Room - Smoking
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Single Non Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel 21?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel 21?

For those who wish to drive their own cars, Hotel 21 has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kusatsu-shi with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel 21?

Adults can enjoy breakfast offered with an additional charge of 850 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hotel 21?

Hotel 21 does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel 21?

The closest train, metro, or bus station is Kusatsu Station, 600 m away from Hotel 21.

What restaurants are nearby Hotel 21?

Hotel 21’s neighborhood is Kusatsu which includes popular restaurants such as Melon de melon, Boulangerie 6 and Little Mermaid.

What popular shopping places are close to Hotel 21?

Located in the Kusatsu area, Hotel 21 is close to great shopping choices like Niwa+, A Square and Aeon Mall Kusatsu.

What are popular attractions near Hotel 21?

Hotel 21 is located in Kusatsu area, which is famous for attractions such as niwa-tasu, Deai hiroba and Kusatsu-juku.

See map

Explore the neighborhood

Property ranking|Compared to 50 Kusatsu-shi properties
See all rankings
Value for money score
8.3/10
Room comfort score
8.7/10
Cleanliness score
8/10
Service score
8.3/10
Better than
96
%
of Kusatsu-shi properties
Better than
92
%
of Kusatsu-shi properties
Better than
88
%
of Kusatsu-shi properties
Better than
86
%
of Kusatsu-shi properties
Overall rating:

8.2

Excellent
409 reviews
Cleanliness
8.0
Facilities
7.6
Location
7.4
Read all reviews >
More about Hotel 21

More about Hotel 21

Hotel 21

Have a hassle-free trip while enjoying the services and amenities offered by Hotel 21. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hotel 21 makes it easy to plan your day trips, sightseeing, and more around Kusatsu-shi. Guests can enjoy free parking right at the hotel.
Front desk service is provided at the hotel including luggage storage. Packing light is possible at Hotel 21 thanks to the hotel's laundromat and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hotel 21 from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hotel 21 even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator and mini bar at your disposal. Hotel 21 also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel 21 has vending machines for 24-hour available light snacks and/or drinks.
Hotel 21 offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, located right at the hotel.


Reasons to stay here

Find some of the city's best deals here with rooms 92% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 96% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

1 mention

Check in/Check Out

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoking area
  • Xerox/fax in business center
Land sports
  • Golf course (within 3 km)
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Air purifier
  • Balcony/terrace
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • LAN Internet in room [free]
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
花水木
  • Cuisine: European, Japanese

Location

7-10 Wakatake-cho,Kusatsu City,Shiga, Kusatsu, Kusatsu-shi, Japan, 525-0031
Very good
Location

7.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who wish to have breakfast at the property must make a reservation via Special Request section upon booking. Extra fee will be collected at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)850 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors8
  • Number of rooms 37
  • Room voltage100
  • Year property opened1989
  • Most recent renovation2017
Parking
  • Daily parking fee0 JPY

Reviews of Hotel 21 from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities7.6
Location7.4
Room comfort and quality8.7
Service8.3
Value for money8.3
High score for Kusatsu-shi
Rating
9+ Exceptional (7)
8-9 Excellent (6)
7-8 Very Good (8)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (6)
Jun - Aug (4)
Sep - Nov (13)
Dec - Feb (5)

Show reviews that mention 

Showing 28 verified guest comments
12
7.2
Very good
SEJIN from South Korea
Solo traveler
Single Non Smoking
Stayed 3 nights in November 2016

Nice Staying”

The location is not far from Kusatsu Station as taking less than 10min on foot. The staffs are kind and cleaning condiotion of room i spreety good. Breakfast is not bad but also not various because a guest should choose one as provided.

Reviewed December 14, 2016

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9.3
Exceptional
Alasdair from United Kingdom
Couple
Stayed 2 nights in April 2014

A cheap option when central Kyoto prices are high”

Top floor view, friendly staff, and easy access to the railway station.

An interesting hotel on the top floors of a business park, walking distance from the train station (half an hour to Kyoto Station). This is a good value option when hotel prices in Kyoto are crazy expensive during Sakura season.

Reviewed April 17, 2014

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8.0
Excellent
Daniel from Costa Rica
Couple
Stayed 7 nights in October 2012

Good hotel to stay ”

The price is much lower than similar hotels in Kyoto center

The personnel in the hotel were very kind and tried to be helpful in every one of our needs, even with their limited English. We spend 10 days at the hotel. Our center of activities was at Kyoto and it took us about 30 min, walk plus train ride, from the hotel to Kyoto Station. This is minus if your time is limited. The cleanness of the room was excellent. The location is quiet but not much to do near the hotel.

Reviewed November 06, 2012

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8.8
Excellent
David from Hong Kong SAR, China
Couple
Budget Twin Room With Balcony
Stayed 2 nights in January 2018

great traveler's hotel , enjoyed the stay ”

33 kms. from Kyoto , free carpark of ample spaces & spacious rms. reception even handed us thermo packs for the journey during checkout. recommended .

Reviewed January 30, 2018

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5.0
Au from Hong Kong SAR, China
Couple
Stayed 1 night in April 2013

Cheaper alternative to staying in Kyoto”

Cheaper than what you can find in Kyoto, friendly staff, quick check in and check out.

This is a cheaper alternative to staying in Kyoto, if you don't mind sitting on a local train for about 40 minutes. Hotel hallways (and our room) reeks of mould and cigarette smoke, needs new carpets.

Reviewed April 13, 2013

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8.0
Excellent
Shivashree from Singapore
Solo traveler
Twin Smoking
Stayed 3 nights in April 2017

Very good”

It would have been nice to have another pillow/bolster😁 But otherwise great stay!!!

Reviewed April 07, 2017

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9.7
Exceptional
Jose from Philippines
Family with teens
Stayed 3 nights in October 2015

The room is bug and very clean n quiet.”

Great,awesome and good staff

We enjoyed and will come back

Reviewed October 19, 2015

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7.0
Very good
LAI from Hong Kong SAR, China
Couple
Stayed 1 night in April 2015

Clean and large room”

Clean, large room, nice staff

It is a clean and large room. The staff is also nice.

Reviewed May 01, 2015

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8.7
Excellent
Mathieu from France
Family with teens
Stayed 6 nights in March 2013

Confort et pas cher”

La balance qualité-prix est très bien, grande chambre confortable et indication sur les environs

Pas de wifi dans les chambres et compter 25min de train depuis Kyoto.

Reviewed April 06, 2013

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9.6
Exceptional
Tomoki from Japan
Solo traveler
Double Non Smoking
Stayed 1 night in October 2022

広さ十分。駐車場無料で駅も近い。”

何といっても部屋が広い!清潔感もあり、近鉄デパートも近いし、駐車場無料!ビジネスでも観光旅行でもおすすめ。

Reviewed November 18, 2022

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10.0
Exceptional
ICHIRO from Japan
Business traveler
Economy Double Room - Non-Smoking
Stayed 1 night in July 2021

快適です”

凄く快適でした

Reviewed January 25, 2022

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8.0
Excellent
TOMOMI from Japan
Solo traveler
Double Non Smoking
Stayed 1 night in November 2021

ロケーションは最高”

お部屋も綺麗 バルコニーつきも最高 ただ、隣の部屋の人がバルコニーでタバコを吸っていました。その人の部屋が、喫煙か禁煙かは分かりませんが( 'ω')?

Reviewed November 08, 2021

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6.0
RIKA from Japan
Family with teens
Budget Twin Room With Balcony
Stayed 2 nights in October 2021

古いけど清潔で親切”

ホテル自体は古いけど水回りはリニューアルされていて清潔だし、スタッフがとても親切。良いホテルだなと思います。駐車場が無料なのもとても良心的だと感じました。

Reviewed October 09, 2021

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6.8
Good
makoto from Japan
Solo traveler
Single Non Smoking
Stayed 1 night in December 2020

部屋の広さ”

部屋が広く、落ち着いて過ごす事が出来ました。

Reviewed December 20, 2020

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7.6
Very good
AIKO from Japan
Solo traveler
Single Smoking
Stayed 2 nights in October 2020

Very good”

室内は清潔。ユニットバスはリホームしたのかきれい。シャンプーなども一流品を使用。草津駅にも近く、駐車場も無料。ただ、室内にはお茶しかないので、コーヒーもあったら良かった。が、朝食を頼むと、コーヒーがあり、室内にも持って帰れるようになっている。この値段や立地なら、次回も泊まりたい。

Reviewed October 17, 2020

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7.6
Very good
YOHEI from Japan
Business traveler
Single Non Smoking
Stayed 1 night in March 2020

全てちょうど良い”

草津駅から徒歩10分以内、広い駐車場もあり車でのアクセスも心配ない。 草津駅方向に向かうと飲食店も比較的多く好みの物にありつくことができる。 建物は古いのだが、手入れがなされており不快な印象は受けない。 居室もリフォームがされており清潔である。 何より嬉しいのがシモンズのベッドであるという点。 チェックアウト12時までゆっくり出来るのが良い。

Reviewed March 19, 2020

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5.2
TADASHI from Japan
Family with young children
Twin Non Smoking
Stayed 1 night in July 2019

もう少しこぎれいにしてください。”

もう少しこぎれいにしてください。

Reviewed December 10, 2019

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8.4
Excellent
Yoshiko from Japan
Couple
Twin Non Smoking
Stayed 2 nights in January 2019

広い部屋”

ダブルの部屋とツイン両方にに泊まりました。駅前でこの広さのあるホテルはここしかないのではと思います。設備もベッドも申し分なく新しく清潔です。スタッフの皆さんはいつも丁寧で責任感のある対応をしてくれて安心です。車で行ったので駐車場が無料なのも有難いです。朝ごはんも十分な量で美味しくいただきました。また利用したいと思います。

Reviewed January 05, 2019

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6.0
TAKESHI from Japan
Business traveler
Double Non Smoking
Stayed 1 night in October 2018

シンプルで気楽なホテル”

シンプルで気楽なホテルです。 チェックアウトが12時なんで、 疲れた時にはゆっくり過ごせます。 これは、ありがたい大きなサービスだと思います。

Reviewed October 24, 2018

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8.7
Excellent
shigenori from Japan
Couple
Stayed 1 night in December 2012

駅からも近く便利でした。”

部屋は広くて良かったです。

年末、年始に滞在しましたが静かでゆっくり寛ぐことができました。駅やお店にも近い為、旅行者にも便利だと思います。飲食店も周辺に多く利便性に富んだホテルだと思います。また利用したいと思います。

Reviewed January 27, 2013

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12
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