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Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo
Hotel Chinzanso Tokyo

Removed from saved list

9

Exceptional

1,299 reviews

1,299 reviews

Garden18
Housekeeping8
View6
See map

8

Excellent

Location rating score

Excellent location - 1.81 kilometers from city center
Excellent for walking
Parking
Available
Walkable places
Hotel Chinzanso Tokyo Garden

110 m

Kodansha Noma Memorial Museum

210 m

St. Mary's Cathedral, Tokyo

230 m

Sekiguchi Bashoan

230 m

Sui Shrine

250 m

Popular landmarks
Shinjuku Gyoen National Garden

3.3 km

Tokyo Metropolitan Government Building observation room

4.0 km

Ueno Park

4.3 km

Meiji Jingu

4.7 km

Ginza

5.9 km

Closest landmarks
Le Marquis

10 m

Daisen-ji Temple

370 m

Higo-Hosokawa Garden

400 m

Shouseikaku

410 m

Okuma Garden

470 m

Hotel Chinzanso Tokyo

2-10-8 Sekiguchi, Bunkyo-Ku,, Shinjuku, Tokyo, Japan, 112-8667 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Shinjuku part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

750 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

5 travelers have booked today.

Value for money8.8
Distance to city center3.5 km
Location rating8.0
Nearest airportHaneda Airport (HND)
Distance to airport18.8 km

Rooms available at Hotel Chinzanso Tokyo

Exceptional
Room comfort & quality

9.4

Premier Garden View Room with King Bed
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Premier Twin Room with City View and Spa Access - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier King City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King Room with City View and Spa Access - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Twin Room with Garden View and Spa Access - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premier Twin Room with Garden View and Spa Access - Smoking
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premier Twin Room With Garden View - Smoking
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Premier Twin Room with City View - Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Twin City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Garden View Twin Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hotel Chinzanso Tokyo have a hot tub?

Hotel Chinzanso Tokyo does not have a hot tub.

What time is check-in and check-out at Hotel Chinzanso Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Chinzanso Tokyo?

For those who wish to drive their own cars, Hotel Chinzanso Tokyo has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Chinzanso Tokyo?

Wake up to a great continental breakfast at Hotel Chinzanso Tokyo. Adults can enjoy breakfast offered with an additional charge of 4510 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo features on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Chinzanso Tokyo?

Edogawabashi Train Station is the closest train, metro, or bus station, about 730 m away from Hotel Chinzanso Tokyo.

What restaurants are nearby Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo is located in Shinjuku, famous for good restaurants such as The Bistro, Le Jardin and Hanareya.

What popular shopping places are close to Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo is located in Shinjuku area which features shopping places such as Shinjuku Isetan, Yuka Sasahara Gallery and Takahashi Collection.

What are popular attractions near Hotel Chinzanso Tokyo?

Guests at Hotel Chinzanso Tokyo can easily visit Shinjuku Gyoen National Garden, Tokyo Metropolitan Government Building observation room and Shinjuku Golden Gai located in the Shinjuku area.

What popular natural sightseeing spots are close to Hotel Chinzanso Tokyo?

Hotel Chinzanso Tokyo is located in the Shinjuku area, which is famous for natural sightseeing destinations such as Mt. Hakoneyama and Ichigaya Fish Center.

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See map

Explore the neighborhood

What people love about Hotel Chinzanso Tokyo

  • 10

    Exceptional

    "I could enjoy the classic, but very comfy mood of the hotel."

    Jiyoon

    |

    August 16, 2022

  • 9.2

    Exceptional

    "Expensive, but the best in Tokyo"

    Bernard

    |

    March 5, 2021

  • 8

    Very good
    Cleanliness

    "The room is very clean and very comfortable."

    Ming

    |

    February 18, 2021

Property ranking|Compared to 4,676 Tokyo properties
See all rankings
Service score
9.4/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Value for money score
8.8/10
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Overall rating:

9

Exceptional
1,299 reviews
Cleanliness
9.5
Facilities
9.3
Location
8.0
Read all reviews >
What travelers say they love:
Good size, good view, good staff, everything was awesome.
Andrias from Indonesia
Family with young children
More about Hotel Chinzanso Tokyo

More about Hotel Chinzanso Tokyo

Hotel Chinzanso Tokyo

When you are looking for comfortable and convenient accommodations in Tokyo, make Hotel Chinzanso Tokyo your home away from home. A stay at Hotel Chinzanso Tokyo ensures an easy access to the lively city and all of its wonders.
Take advantage of a wealth of unrivaled services and amenities at Hotel Chinzanso Tokyo. Stay connected throughout your stay with free internet access provided. Your explorations of Tokyo can be assisted with taxi and car hire services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Chinzanso Tokyo. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Chinzanso Tokyo, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hotel Chinzanso Tokyo which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Hotel Chinzanso Tokyo. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Hotel Chinzanso Tokyo ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Hotel Chinzanso Tokyo and explore Tokyo during your stay. Tokyo Tower is located 6.2 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel's facilities score higher than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 98% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

7 mentions

Housekeeping

7 mentions

Taxi

3 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels
Food and dining
Breakfast options
  • American
Restaurants on site

Il Teatro

  • Cuisine: Italian
  • Menu: Buffet

The Bistro

  • Cuisine: European
  • Menu: Buffet

Le Jardin

  • Cuisine: European
  • Menu: Buffet

Ryotei Kinsui

  • Cuisine: Japanese
  • Menu: Buffet

Mokushundo

  • Cuisine: Japanese
  • Menu: Buffet

Miyuki

  • Cuisine: Japanese, Sushi
  • Menu: Buffet

Mucha-an

  • Cuisine: Japanese
  • Menu: Buffet
Location
2-10-8 Sekiguchi, Bunkyo-Ku,, Shinjuku, Tokyo, Japan, 112-8667
Very good
Location

8

Airports

  • Haneda Airport (HND)
    18.8 km 30 min drive
  • Narita International Airport (NRT)
    60.6 km 1.0 hour drive

Public transportation

  • Gokokuji Train Station
    770 m
  • Waseda Subway Station
    810 m

Hospital or clinic

  • International Medical Center of Japan
    1.5 km

Shopping

  • Ameyoko Shopping Street
    4.4 km

Convenience store

  • Lawson
    2.0 km

Cash withdrawal

  • ATM
    340 m 2 min drive
What's nearby

Popular landmarks

  • Shinjuku Gyoen National Garden
    3.3 km
  • Tokyo Metropolitan Government Building observation room
    4.0 km
  • Ueno Park
    4.3 km
  • Meiji Jingu
    4.7 km
  • Ginza
    5.9 km
  • Tokyo Tower
    6.2 km
  • Shibuya Crossing
    6.3 km
  • Asakusa
    6.4 km
  • Sensoji Temple
    6.4 km
  • Tokyo Skytree
    7.7 km

Nearby landmarks

  • Le Marquis
    10 m
  • Hotel Chinzanso Tokyo Garden
    110 m
  • Kodansha Noma Memorial Museum
    210 m
  • St. Mary's Cathedral, Tokyo
    230 m
  • Sekiguchi Bashoan
    230 m
  • Sui Shrine
    250 m
  • Lined Sakura Trees Along Kanda River
    280 m
  • Eisei Bunko Museum
    280 m
  • Sho Hachiman Shrine
    300 m
  • Yokoku-ji Temple
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guest must be at least 4 years old to access spa.
  • Children age 3 years old and below are not allowed to enter the spa facilities including the open-air heated tub, hot springs bath and pool.
  • Children 4-12 years old will have to be accompanied by an adult when using the spa facilities including the open-air heated tub, hot springs bath and pool.
  • Guest must be at least 13 years old to access fitness center.
  • Due to the local regulation, guests with a tattoo are not allowed to enter the spa.
  • Accommodation tax will be charged directly at the property from December 1, 2019.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3200 JPY
  • Distance from city center3.5 km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)4510 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants11
  • Number of rooms 267
  • Room voltage100
  • Year property opened1991
  • Most recent renovation2017

Parking

  • Daily parking fee1000 JPY
Property announcements

There is a fee of JPY 4,400 for the use of spa and the pool. Some packages or some room types have free spa and the pool access included.

The property will carry out legal inspections of electrical equipment based on the Electricity Business Act from 1:00 am to 5:00 am on January 5, 2022 at midnight (early morning on January 6).
During the inspection, guest will not be able to use the electrical equipment in the building.

Reviews of Hotel Chinzanso Tokyo from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.3
Location8.0
Room comfort and quality9.4
Service9.4
Value for money8.8
High score for Tokyo
Rating
9+ Exceptional (237)
8-9 Excellent (101)
7-8 Very Good (51)
6-7 Good (9)
<6 Below Expectation (13)
Time of the year
Mar - May (111)
Jun - Aug (88)
Sep - Nov (126)
Dec - Feb (86)
All guests (734)
All room types
All languages

Show reviews that mention 

Showing 411 verified guest comments
12345
10.0
Exceptional
Linus from Denmark
Family with young children
Premier Twin City View
Stayed 2 nights in April 2018

Lovely hotel”

We loved this hotel. We did have to pay for the use of the pool for the children, which is a bit annoying due to the pool cost being included in the room, so be careful with that one. Rooms were very spacious, children were sharing the beds with us and the beds are not that wide so balance required. I would imagine you could get an extra bed in the room but we were only there for two nights so we coped. There was about a 10 minute walk (max) to the subway. A few restaurants close by.

Reviewed January 02, 2019

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Dear Linus, Thank you for staying with us and for writing a review on this site. Depending on the room package, access to the pool is included for two persons. For small children we charge half the normal fee for access to the spa (pool and hot spring bath). We do include a free extra roll-away bed for young children if parents/guardians request it. My apologies that you did not get it. Hopefully we can see you and your family again. There are not that many guests from Denmark so we will be extra happy to welcome you back. With warm regards, Andre

Responded January 04, 2019
Hotel Chinzanso Tokyo
9.6
Exceptional
Brooke from United States
Family with young children
Premier Twin City View
Stayed 4 nights in April 2019

Exceptional”

Hotel Chinzanso is a great place to stay, rooms are large compared to most hotels in Tokyo, service was second to none. Rooms are spotless and very comfortable. We get a free smart phone, with unlimited data and local and international calls, used it to navigate the city the entire time, and even make a call back to the US at no charge, saved us money on getting a SIM card for our own phone. The hotel has a beautiful Japanese garden, walked through it every day on our way out. The only slight downside is it’s a little further out of town, a 10min walk to the subway station, but a lovely walk through a park. All in all, would definitely stay there again.

Reviewed April 22, 2019

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Dear Guest, Thank you for staying with us. We are glad to read that you enjoyed our property and services. Hopefully, you will visit Tokyo again in the near future. The staff will be there to welcome you back. With warm regards, Hotel Chinzanso Tokyo

Responded May 01, 2019
Hotel Chinzanso Tokyo
10.0
Exceptional
Stephen from Japan
Solo traveler
Premier Garden View Room with King Bed
Stayed 1 night in December 2020

Wonderful Time”

The staff is very friendly when coming in to check-in. The bags will be sent to your room. The array or restaurants has everything for your taste. The bar quiet and discreet. The amazing garden will enchant you. If you don’t speak Japanese don’t worry, many channels to choose from to watch TV. An enjoyable experiences

Reviewed December 22, 2020

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Dear Stephen, Thank you for choosing our hotel. We are very glad to read that you had a "Wonderful Time" and enjoyed the restaurants and facilities. Your kind remark about the staff will be shared with everybody. Hopefully you will visit us again for another enjoyable experience. The garden has a different charm day by day. With warm regards, Andre

Responded December 23, 2020
Hotel Chinzanso Tokyo
10.0
Exceptional
A from United Kingdom
Family with teens
Stayed 2 nights in February 2019

Superb Customer Experience ”

The service was exceptional. Any requests for dealt with promptly. Information that can help you navigate Tokyo was always to hand by both the concierge & reception. The atmosphere was first class & the room superb. Highly recommendable & very good value for money.

Reviewed February 21, 2019

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Dear Guest from the United Kingdom, Thank you very much for staying with us and for giving your review on this site. It was our real pleasure assisting you and seeing you with your children enjoying everything. You already mentioned that you would visit our hotel if you come to Tokyo. The staff and I will be there to welcome you back! With warm regards, Andre

Responded March 04, 2019
Hotel Chinzanso Tokyo
10.0
Exceptional
Marian from Australia
Couple
Stayed 4 nights in December 2018

A place to rest”

The quiet and serenity of the hotel and it surrounds plus the capability, efficiency and care that the staff take care of the facility and their guests show a sense of pride in what they do. The onsen and the garden provide a sense of tranquility for anyone looking for a restful stay.

Reviewed January 06, 2019

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Dear Marian, Thank you for staying with us and enjoying the serenity and tranquility of the hotel, onsen and garden. Please visit us again when you come to Tokyo. The staff will be happy to take care of you. With warm regards from the Guest Relations Department!

Responded January 08, 2019
Hotel Chinzanso Tokyo
10.0
Exceptional
Kai from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in February 2019

Exceptional”

The locations view was amazing u can see the whole of Tokyo like sky tree, staffs where very nice and welcoming and the concierge where very helpful in giving recommendations.

Reviewed February 17, 2019

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Dear Kai, Thank you for staying with us. We are glad to see that you enjoyed our property and service. Please visit us again when you are coming back to Tokyo. The concierges have much more recommendations for you! With warm regards, Guest Services Department

Responded February 20, 2019
Hotel Chinzanso Tokyo
9.6
Exceptional
Mary from United Kingdom
Group
Stayed 4 nights in April 2019

Fabulous hotel in every way! Extremely efficient and friendly staff who could not do enough to help.”

The staff organised our luggage to be couriered to Kyoto so that we wouldn’t have to be struggling with it on the bullet train. Cost per case £12 and well worth it! Exceptional hotel and would highly recommend anyone thinking of visiting Tokyo to stay here. The extensive gardens were a welcome relief after the busy city.

Reviewed April 30, 2019

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Dear Ms. Mary, Thank you so much for your kind review. The luggage courier service is indeed very handy. It makes it much easier to enjoy a trip to Kyoto (or anywhere else). We are glad to see that you enjoyed your stay and especially the garden of a busy day in more commercial districts. With warm regards, Andre (Guest Services)

Responded May 01, 2019
Hotel Chinzanso Tokyo
9.6
Exceptional
Jo from Australia
Couple
Premier King City View
Stayed 6 nights in March 2019

Lovely hotel to stay in”

Beautiful hotel with well appointed rooms. A little out of the way but managed to walk or catch bus to station. The only negative would be the extra charge to use the pool. It was 4500Yen. Not sure if this was each time or for the week. Lovely gardens in hotel grounds.

Reviewed April 03, 2019

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Dear Jo, Thank you for staying with us. We are glad to see that you enjoyed our facilities and service. We actually do have room packages and rates which include free access to the spa/pool area. Please make a booking with spa/pool access included if you visit us again. The staff will be there to serve you with pleasure. Kind regards, Andre

Responded April 17, 2019
Hotel Chinzanso Tokyo
10.0
Exceptional
Stephen from Japan
Solo traveler
Premier Garden View Room with King Bed
Stayed 1 night in November 2020

Spectacular ”

The staff met me at the door. They were there Ruth a

Reviewed November 17, 2020

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Dear Stephen, Thank you for staying with us and for writing a review on this site. We are glad to see your score of 10.0 with the "Spectacular" titel. Hopefully we can welcome you at the door again in the near future. With warm regards, Andre (Guest Services)

Responded November 25, 2020
Hotel Chinzanso Tokyo
9.6
Exceptional
Amanda
Solo traveler
SUPERIOR TWIN ROOM For 2 People Use (City View)
Stayed 2 nights in November 2019

Impressive Hotel with a Lovely Serene Garden~”

Mr Foo, the manager of Global Sales was really helpful. Appreciate your assistance. Thank you once again! :)

Reviewed November 11, 2019

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Dear Amanda sama, Thank you for staying with us at Hotel Chinzanso Tokyo. We hope you enjoyed your time here with us. Please feel free to contact us if you need any assistance in the future. With warm regards, Hotel Chinzanso Tokyo

Responded November 18, 2019
Hotel Chinzanso Tokyo
9.2
Exceptional
Diana from Singapore
Solo traveler
Stayed 2 nights in June 2019

One of the best”

If you like flowers and gardens this is an excellent hotel esp in Spring and Fall. In June there are the fire flies at night. The garden is very verdant. The staff is very helpful and attentative.

Reviewed June 07, 2019

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Dear Diana, Thank you for staying with us and for your kind words. We hope that we can welcome you back in the spring, fall or even summer/winter when the garden has a different charm. With regards from the staff at Hotel Chinzanso Tokyo!

Responded June 20, 2019
Hotel Chinzanso Tokyo
9.6
Exceptional
YEN from Canada
Couple
Premier King City View
Stayed 3 nights in March 2019

Amazing hotel ”

It is one of the best hotels in Tokyo.

Reviewed March 24, 2019

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Dear Guest, Your comment made us very happy and proud! Thank you and hopefully we will have the pleasure serving you again! With warm regards, Andre (Guest Services)

Responded March 26, 2019
Hotel Chinzanso Tokyo
9.6
Exceptional
Fan from Hong Kong SAR, China
Couple
Stayed 2 nights in February 2019

Exceptional”

Very nice hotel and friendly staff.

Reviewed February 14, 2019

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Dear Fan, Thank you! We are happy with your score of 9.6! It means you were very satisfied with your stay. The staff will be glad to serve you again when you are here. With kind regards, Guest Relations

Responded February 20, 2019
Hotel Chinzanso Tokyo
9.2
Exceptional
Cizuko from United Kingdom
Family with teens
Stayed 8 nights in April 2019

Exceptional”

It was very nice specially the staff Thank you I would love to come back again

Reviewed April 23, 2019

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Dear Guest, Thank you for your nice comment! It will be shared with the staff. They will be glad to welcome you back one day. With warm regards, Guest Relations

Responded May 01, 2019
Hotel Chinzanso Tokyo
8.8
Excellent
Hok from Macau SAR, China
Couple
Stayed 2 nights in May 2019

nice city getaway”

u don't feel like u are staying in tokyo as it is surrounded by greens, and make u feel like u are having a vacation in the park, sadly some facilities are only reserved for members but not for hotel guests.

Reviewed May 10, 2019

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Dear Hok, Thank you for staying with us and for giving your review. We are indeed surrounded by green and more green. I am glad to see that you enjoyed the surroundings. I do not really understand which facilities are only for members. Hotel guests can use all facilities. There may only be some time restrictions, for example the garden is closed from 23:00 until 6:00. Please let us know the details if you visit us again. We will be glad to welcome you back in our "park". With kind regards, Hotel Chinzanso Tokyo!

Responded May 14, 2019
Hotel Chinzanso Tokyo
9.6
Exceptional
gerard from United States
Couple
Premier King City View
Stayed 3 nights in October 2019

Exceptional”

Service outstanding

Reviewed November 06, 2019

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Dear Gerard San, Thank you for using our hotel! We are glad that you enjoyed our property, facilities and service. Please come again to relax in our oasis in Tokyo. With warm regards, Hotel Chinzanso Tokyo

Responded November 07, 2019
Hotel Chinzanso Tokyo
9.2
Exceptional
Bernard from Japan
Business traveler
Premier King Room with City View
Stayed 1 night in January 2021

CEO”

Expensive, but the best in Tokyo

Reviewed March 05, 2021

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Dear Bernard Sama, Thank you for staying with us. It is wonderful to see your high score of 9.2. We hope you will visit us again. It will be our sincere pleasure to serve you again. With warm regards, Andre

Responded March 08, 2021
Hotel Chinzanso Tokyo
8.0
Excellent
Ming from Japan
Family with teens
Premier Twin City View
Stayed 1 night in February 2021

This hotel is very clean and very child friendly ”

We went to this hotel to celebrate my child’s birthday. The hotel helped to arrange the logistics for us. We did really appreciate it. The room is very clean and very comfortable. If you want to travel with your family, this hotel would be a good choice.

Reviewed February 18, 2021

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Dear Ming Sama, Thank you for visiting us to celebrate your child's birthday. We are glad to know that you had a pleasant stay and hope you will celebrate many more happy days here at Hotel Chinzanso Tokyo. Thank you once again! With warm regards, Andre (Guest Services)

Responded March 08, 2021
Hotel Chinzanso Tokyo
8.0
Excellent
John from United States
Couple
Stayed 1 night in March 2019

Beautiful gardens, nicely appointed rooms, very responsive staff”

Stunning gardens and landscaping, well appointed large rooms with garden views. Very attentive staff. Very convenient shuttle service to Haneda airport. Slow at front desk with check in.

Reviewed April 02, 2019

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Dear John, Thank you for staying with us. We are glad to see that you were content with our service and enjoyed the gardens. Your comment about the front desk has been noted. We will investigate the reason for the slow check in. Please accept my apologies for the inconvenience caused. With warm regards and hopefully see you again! Guest Relations

Responded April 17, 2019
Hotel Chinzanso Tokyo
8.0
Excellent
Mito from Switzerland
Family with teens
Stayed 2 nights in April 2019

An oasis in the city”

Lovely spa and garden, great hospitality ! They even gave my children a stuffed animal gift!

Reviewed April 27, 2019

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Dear Guest, Thank you for staying with us. We hope to see you and your children back to enjoy the oasis in the city. With warm regards, Hotel Chinzanso Tokyo

Responded May 01, 2019
Hotel Chinzanso Tokyo
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