Travelling to Kazakhstan? Read all updated requirements before you book.
Exterior view, Hotel Duman in Nur-Sultan
Presidential Suite, Hotel Duman in Nur-Sultan
Lobby, Hotel Duman in Nur-Sultan
Lobby, Hotel Duman in Nur-Sultan
Swimming pool, Hotel Duman in Nur-Sultan
Fitness center, Hotel Duman in Nur-Sultan
Fitness center, Hotel Duman in Nur-Sultan

Removed from saved list

8.2

Excellent

1,781 reviews

1,781 reviews

See map
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Duman Entertainment Center
190 m
Fountain Circus
580 m
Kaskad
720 m
Shopping-Entertainment Center Saryarka
1.3 km
President's Culture Center
1.3 km

Hotel Duman

Korgalzhyn highway, 2A , Yesil District, Nur-Sultan, Kazakhstan, 010000 - See map

Conveniently situated in the Yesil District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Announcements by hotel (1)
Please inform Hotel Duman in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that children up to 3 years stay for free using existing beds. Please note that children from 3 to 7 years stay at 3400 KZT surcharge using extra beds.

Travel Sustainable property

Learn More

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Front desk [24-hour]

Check-in/out [express]

Value for money7.5
Location rating7.5

Rooms available at Hotel Duman

Presidential Suite
...
  • 3 queen beds
Enter dates to see prices
Executive Two-Bedroom Suite
...
  • Room size: 95 m²/1023 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Standard Twin Room
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 71 m²/764 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Executive Suite(2 Queen Beds)
...
    Enter dates to see prices
    Twin/Double room - De Luxe
    ...
      Enter dates to see prices
      DELUXE DOUBLE ROOM SINGLE ROOM
      ...
        Enter dates to see prices
        Standard Room (No Window,Area:36)
        ...
          Enter dates to see prices
          TWIN ROOM 2 BEDS 2 TWIN BEDS 1 TWIN BED
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Hotel Duman have a fitness center?

            Yes! Hotel Duman offers fitness center that is fittingly located on site, catering to your active needs to stay in form while on holiday vacation. For more details, please contact the property for more information.

            Does Hotel Duman offer laundry services?

            Yes! Hotel Duman provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

            What kinds of facilities are available for kids at Hotel Duman?

            While on holiday with your family, your children can also enjoy the fun in sports and recreation facilities offered at Hotel Duman such as kids club.

            Are there ATM on-site at Hotel Duman?

            Yes! The perks of staying at Hotel Duman include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

            What was the average room rate for Hotel Duman been in the past month?

            The typical room rate for Hotel Duman in the past month is 31952.38 KZT, compared to city's average of 28242.86 KZT.

            In which languages can Hotel Duman's employees communicate?

            Hotel Duman can speak up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

            What is the verified guest review consensus about Hotel Duman's Wi-Fi?

            67.0% of our verified visitor assessments have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hotel Duman down in the review section.

            What is the verified guest review consensus about Hotel Duman's view?

            71.0% of our past visitor reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Duman down in the review section.

            What is the typical rating that past Business travelers' have given to Hotel Duman?

            Verified business travelers that have stayed at this property have given Hotel Duman an average rating of 8.1. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

            What is the typical rating that verified Families with young children have given to Hotel Duman?

            Past families with young children that have stayed at this property have given Hotel Duman an average rating of 8.1. You can look up more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

            What is the average rating that verified Families with older children have given to Hotel Duman?

            Verified families with older children that have stayed at this property have given Hotel Duman an average rating of 8.7. You can look into more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

            Overall rating:

            8.2

            Excellent
            1,781 reviews
            Cleanliness
            6.9
            Facilities
            7.8
            Location
            7.5
            Read all reviews >
            More about Hotel Duman

            More about Hotel Duman

            Experience Luxury and Comfort at Hotel Duman in Nur-Sultan, Kazakhstan

            Indulge in luxury and comfort at Hotel Duman in Nur-Sultan, Kazakhstan. This 4.0 star hotel offers an array of facilities to ensure a memorable stay. Savor delectable dishes at the restaurant or unwind with a drink at the bar. Enjoy a relaxing massage or take a dip in the indoor pool. Stay fit and active at the fitness center or rejuvenate at the spa. Safety deposit boxes, valet parking, and shuttle service are also available for your convenience. With free Wi-Fi in all rooms and public areas, express check-in/check-out, and daily housekeeping, your stay at Hotel Duman is sure to be hassle-free. Additionally, the hotel offers a water park, designated smoking area, and car park free of charge. Book now and experience the best of Nur-Sultan at Hotel Duman.

            Luxurious and Spacious Rooms at Hotel Duman

            Hotel Duman offers a variety of room types to suit the needs of every traveler. Guests can choose from the Deluxe Double Room, which boasts a spacious 71 square meters and a comfortable double bed, or the Executive Two-Bedroom Suite, which offers even more space with 95 square meters and two double beds. For those looking for the ultimate in luxury, the Presidential Suite is a sprawling 364 square meters with three queen beds. For a more modest option, the Standard Double Room and Standard Twin Room both offer 36 square meters of space with a double bed or two single beds, respectively.

            Spacious Rooms and Impeccable Cleanliness

            Hotel Duman in Nur-Sultan, Kazakhstan, is a top choice for travelers who value spacious rooms and impeccable cleanliness. Guests have raved about the hotel's well-maintained shower booths and spotless accommodations. The rooms are spacious and comfortable, providing guests with plenty of space to relax and unwind after a long day of sightseeing or business meetings. Whether you're traveling for business or pleasure, Hotel Duman's commitment to cleanliness and comfort is sure to impress.

            Experience Exceptional Service and Facilities at Hotel Duman

            Hotel Duman in Nur-Sultan, Kazakhstan is a top-rated hotel with an impressive overall rating of 8.2. Guests rave about the exceptional service provided by the friendly and accommodating staff, earning a remarkable rating of 8.4 for staff performance. The hotel boasts excellent facilities, receiving a rating of 7.8, providing guests with everything they need for a comfortable and enjoyable stay. Although the cleanliness rating is slightly lower at 6.9, guests appreciate the hotel's value for money, receiving a rating of 7.5. The hotel's location is also highly rated, with a score of 7.5. Overall, Hotel Duman is a fantastic choice for travelers looking for excellent service and facilities in Nur-Sultan.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.8

            Languages spoken
            • English
            • Russian
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Bowling alley
            • Fitness center
            • Hammam
            • Massage
            • Sauna
            • Spa
            • Spa/sauna
            • Swimming pool [indoor]
            • Table tennis
            • Water park
            Cleanliness and safety
            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Doctor/nurse on call
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Bar
            • Poolside bar
            • Restaurants
            • Room service
            Services and conveniences
            • Air conditioning in public area
            • Cash withdrawal
            • Contactless check-in/out
            • Currency exchange
            • Daily housekeeping
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Heating in public area
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Smoke-free property
            • Smoking area
            • Xerox/fax in business center
            For the kids
            • Family room
            • Kids club
            Access
            • Check-in/out [express]
            • Check-in/out [private]
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Shuttle service
            • Valet parking

            Food and dining

            Restaurants on site
            Ресторан "Томирис"
            • Cuisine: European, International
            • Menu: Buffet
            Restaurant #2
            • Cuisine: Asian, European, International
            • Menu: Buffet

            Location

            Korgalzhyn highway, 2A , Yesil District, Nur-Sultan, Kazakhstan, 010000
            Very good
            Location

            7.5

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-3 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 4 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00

            Property announcements

            Please inform Hotel Duman in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that children up to 3 years stay for free using existing beds. Please note that children from 3 to 7 years stay at 3400 KZT surcharge using extra beds.

            Reviews of Hotel Duman from real guests

            Provided by verified guests of Agoda
            7.6
            Very good
            Cleanliness6.9
            Facilities7.8
            Location7.5
            Service8.4
            Value for money7.5
            High score for Nur-Sultan
            Rating
            9+ Exceptional (2)
            8-9 Excellent (1)
            7-8 Very Good (2)
            6-7 Good (0)
            <6 Below Expectation (2)
            Time of the year
            Mar - May (1)
            Jun - Aug (1)
            Sep - Nov (1)
            Dec - Feb (4)

            Show reviews that mention 

            Showing 7 verified guest comments
            6.0
            Byoung from South Korea
            Business traveler
            Standard Double Room
            Stayed 2 nights in February 2020

            Spacious Room”

            i like this hotel with spacious room and clean shower booth.

            Reviewed April 29, 2020

            See room deals

            9.2
            Exceptional
            Raymond from Malaysia
            Business traveler
            Standard Double Room
            Stayed 5 nights in February 2016

            Highly recommended”

            Value for money, big spacious rooms, excellent service by the staff especially Front Desk Manager and Front Desk officers.

            Reviewed February 29, 2016

            See room deals

            9.2
            Exceptional
            Raymond from Malaysia
            Business traveler
            Standard Double Room
            Stayed 2 nights in February 2016

            Excellent value for money hotel”

            Rooms are big and spacious although the hotel design is slightly old. Breakfast is good. Just a nearby walk to Mega Mall as well. Staff service is excellent especially from Front Manager Azamat and Front Desk officer Nikita. Highly recommended!

            Reviewed February 23, 2016

            See room deals

            8.0
            Excellent
            Paul from Canada
            Couple
            Standard Double Room
            Stayed 3 nights in December 2015

            New hotel, good breakfast”

            Stayed here for the first time last Halloween. I usually stay at the Hotel Oskamen - and old Soviet Era block (which is clean and cheap, but the breakfast served is foul); so, I stayed at the Duman, which is more expensive, to test its breakfast - which was quite enjoyable. I would stay here again.

            Reviewed February 22, 2016

            See room deals

            8.4
            Excellent
            Rudolf from Germany
            Solo traveler
            Standard Twin Room
            Stayed 2 nights in October 2016

            Sehr freundliches und hilfsbereites Personal mit guten Englisch Kenntnissen ”

            Das Hotel ist nur ca. 10 Minuten vom Jesil entfernt, man kann am Ufer des Jesil zu Fuß bis zum Ak Orda (Residenz des Präsidenten) . Von meinem Zimmer im 21 Stock hatte ich eine gute Aussicht auf die Skyline von Astana . . Das Bad war sauber . Einziger Wermutstropfen im Badezimmer hat es leicht modrig gerochen

            Reviewed October 10, 2016

            See room deals

            8.0
            Excellent
            Gustav from Kazakhstan
            Business traveler
            Standard Double Room
            Stayed 1 night in May 2023

            Хорошее расположение”

            Отель очень удобно расположен, требует ремонта

            Reviewed May 15, 2023

            See room deals

            5.2
            Gulmira from Kazakhstan
            Business traveler
            Standard Double Room
            Stayed 1 night in June 2022

            Above average”

            Цена и качество нормальное , локация очень удачная

            Reviewed June 21, 2022

            See room deals

            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss