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8.5
Excellent
4,540 reviews
4,540 reviews
"100% recommended!👌🏼 frew shuttle to ttain station, big room and super clean bathroom."
"Thanks again ! This hotel is located 10~15 min walk from the subway, but the street is quite clean and nice to look around."
"Tonnes of convenience stores and good restaurants a short walk away."
"Located in a great area with many restaurants and grocery store."
"The room is big and good window view, super clean and tidy, bathtub, TV with youtube channel, etc."
7.8
Very good
Location rating score
Hotel East 21 Tokyo (Okura Hotels & Resorts)
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Koto part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Sparkling clean
610 meters to public transportation
Front desk [24-hour]
Airport transfer
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Swimming pool [indoor]
Fitness center
Free Wi-Fi in all rooms!
Luggage storage
13 travelers have booked today.
Value for money | 8.7 |
Location rating | 7.8 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 14.3 km |
What type of restaurant cuisines are provided at Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Get started with Hotel East 21 Tokyo (Okura Hotels & Resorts)'s offered cuisines and food options such as Chinese cuisine and Buffet in restaurant for you to take advantage of and select from.
Does Hotel East 21 Tokyo (Okura Hotels & Resorts) have bars on the premises?
Experience your trip the best way with a drink in your hand at Hotel East 21 Tokyo (Okura Hotels & Resorts)'s bar accessible right in front of your doorstep for when you need a drink or two.
Does Hotel East 21 Tokyo (Okura Hotels & Resorts) have a swimming pool?
While staying at Hotel East 21 Tokyo (Okura Hotels & Resorts), you can indulge in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.
Is car parking available at Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Hotel East 21 Tokyo (Okura Hotels & Resorts) has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What payment options are accepted at Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Hotel East 21 Tokyo (Okura Hotels & Resorts) supports up to 5, with payment card options including MasterCard, Visa, and American Express.
What is the verified guest review consensus about Hotel East 21 Tokyo (Okura Hotels & Resorts)'s food?
67.0% of our verified customer assessments have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel East 21 Tokyo (Okura Hotels & Resorts) down in the review.
What is the typical rating that verified Business travelers' have given to Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Past business travelers that have stayed at this property have given Hotel East 21 Tokyo (Okura Hotels & Resorts) an average rating of 8.4. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Verified group travelers that have stayed at this property have given Hotel East 21 Tokyo (Okura Hotels & Resorts) an average rating of 8.7. You can check out more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What dining places are close by Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Hotel East 21 Tokyo (Okura Hotels & Resorts)’s community is Koto which comprises of popular restaurants such as Mon, Iki Espresso, and Hasegawa.
What well-known natural sightseeing destinations are close to Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Hotel East 21 Tokyo (Okura Hotels & Resorts) is situated within Koto, which makes it effortlessly close to natural scenery including Odaiba.
What time is check-in and check-out at Hotel East 21 Tokyo (Okura Hotels & Resorts)?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.
10
"100% recommended!👌🏼 frew shuttle to ttain station, big room and super clean bathroom."
mikee
|
June 24, 2023
9.6
"Thanks again ! This hotel is located 10~15 min walk from the subway, but the street is quite clean and nice to look around."
YEON
|
June 6, 2023
10
"Tonnes of convenience stores and good restaurants a short walk away."
Michelle
|
June 1, 2023
Hotel East 21 Tokyo (Okura Hotels & Resorts)
See more of Tokyo when you stay at Hotel East 21 Tokyo (Okura Hotels & Resorts) and experience all the benefits of a truly central location.
Hotel East 21 Tokyo (Okura Hotels & Resorts) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Tokyo.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including safety deposit boxes can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hotel East 21 Tokyo (Okura Hotels & Resorts) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel East 21 Tokyo (Okura Hotels & Resorts). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel East 21 Tokyo (Okura Hotels & Resorts) has vending machines that provide round-the-clock refreshment, at low cost.
Recreational facilities at Hotel East 21 Tokyo (Okura Hotels & Resorts) are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 6.5 km away.
Reasons to stay here
This hotel beats 95% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 95% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
8.6
Housekeeping
51 mentions
Breakfast
25 mentions
Swimming Pool
22 mentions
View
11 mentions
7.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Health club is available only for the “The East“ member.
The outdoor pool on the property is open from July 9 to September 25, 2022.
There is a charge for this service.
*The night pool will be closed on Sundays.
Children under 3 years old are not allowed to use the pool.
*For more information, please visit the official website.
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610 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Nice, classy place”
Was a great place to stay with a very fancy feel to it! I would love to stay again!
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Great Hotel”
Near Disneyland With shuttle bus to and fr disney Huge room Fast wifi Great view of tokyo sky tree from our rom 1129
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The pool is Amazing and the room view is pecfect”
I celebrated my birthday here and the view is really good.
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Great Hotel”
A great hotel with all the amenities of most 4* hotels, despite showing its age. Staff very polite, professional and efficient. Breakfast offered a fairly good variety. Would certainly return.
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Nice hotel East 21 Tokyo ”
Super clean inside in out hotel..and staff is very kindness And foods is delicious..Super enjoy w/ my family enjoying my vacation in Tokyo
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Thank you for staying at Hotel East 21 Tokyo. We will do my best not to forget the spirit of hospitality so that you can stay comfortably. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.
Best hotel…lovely place”
As always….wonderful stay! Inside East 21 business center, close to restaurants, supermarket, subway shuttle, wonderful view, kind and super polite staff, among others…sorry gym didn’t open yet ….
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6 night holiday in Tokyo”
Hotel east 21 provided us great accommodation especially as tourists. The location of the hotel was excellent as it was nearby Toyocho subway station and taxis and buses were available nearby as well. The hotel was attached to a mall, where there was also a variety of restaurants. The room was quite small, however the fantastic city view made up for that. Breakfast offered a variety of Japanese and Continental food, which was overall very good. Staff were extremely friendly and helpful and the hotel was overall very clean and pleasant. I would highly recommend this hotel to tourists and those visiting Tokyo for the first time!
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Thank you for staying at Hotel East 21 Tokyo. There are no popular tourist facilities in Tokyo around our hotel. But, our hotel is located between Tokyo Disney Resort and Tokyo Sky Tree, which is convenient for you to go either way. The breakfast at our hotel is popular and sometimes people line up. The homemade omelet is fluffy and the most popular. I would be happy if this hotel became your favorite hotel in Japan. I look forward to seeing you again. Thank you for posting. Best regards.
Clean and friendly staff”
There is a bus to Disneyland
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Great value with wonderful service”
This hotel has several rooms with great view of Tokyo sky tree (not all rooms so up to your luck :-)). Aside from that, the service has much more value than the room price. My partner got sick badly in the middle of the travel but thanks to the hotel service, we could receive some medicine and additional blankets without any another penny. I am so grateful with such a great care from the hotel clerks. They are not just a hotel clerk, but they are such a well-trained and heartwarming person. We’re really satisfied with them and the place. If I had to point out some cons, that’s probably only the location. Customers have to walk at least about 500m to get to the closest station which is Toyo-tyo station. However, as you know, it’s not that far, so it’s, I’d say, okay place. And this is a tiny point so I promise that you guys would never consider this as a negative side. I highly recommend this place. Thank you and appreciate for offering everything from the hotel.
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Thank you for staying at Hotel East 21 Tokyo. Thank you for your very nice comment. Has your partner's condition recovered? I think it's easy to get sick if you live in a place where you are not used to. Since you came all the way to Tokyo on your trip, all of our staff would like you to make good memories and go home. I hope you have a good memory in our hotel. Please come to our hotel next time if you have a chance. I look forward to the opportunity to welcome you again. Best Regards.
Good Hotel”
A good hotel, very nice staff and easy check in and check out process.
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Great Hotel”
Located away from the hustle of the center of Tokyo, however with easy access via train and busses into the city centre, further assisted by a complimentary hotel shuttle.
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Small Room with an amazing view!!”
We thoroughly enjoyed our stay. The grand entrance made a terrific first impression, however, the room is rather small, cluttered, and dated. On the other hand, it had everything that we needed for our stay and the cleaners were so wonderful to keep our room stocked with teas and amenities each day. The views of the Skytree were just gorgeous!
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Excellent”
Comfortable room with a great view (16th floor).
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Exceptional”
Great Hotel with excellent staff!
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Thank you for staying at Hotel East 21 Tokyo. I'm glad to hear your compliments. We will do my best not to forget the spirit of hospitality so that you can stay comfortably. We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.
Good hotel with very friendly staff”
Pros: Good hotel with very friendly staff. Free shuttle bus to the subway station and Disney. Stunning view from higher floor. Good breakfast. Cons: Ventilation didn´t work in the bathroom, sewage smell from the drains.
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Thank you for staying at Hotel East 21 Tokyo. I'm glad you enjoyed the view from the room on the upper floor. However, we apologize for the inconvenience caused by the smell of sewage from the bathroom in the room. We will do regular maintenance so that we will not inconvenience such as facilities and rooms.We hope you may consider to stay with us once again in your next visit to Japan. We look forward to the opportunity of welcoming you again. Best regards.
Nice hotel but the gym is not available!”
The gym is not available for all guest!
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Excellent”
Hotel is clean but needs renovation of hallways and carpet
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Thank you very much for staying at the Hotel East21Tokyo. We apologize that your room dirt on the carpet. We will take the issue from you seriously and endeavor to prevent recurrence. We will continue to improve service so that we can continue comfortably in the future. We look forward to the opportunity of welcoming you again. Best regards.
Very good”
From review and photos it look quite old but upon arrival and check in the rooms and bathrooms met my expectation of the okura group. Had a wonderful experience at okura Bangkok and Tokyo east 21 didn’t fail me. location wise is not very good as have to change 2 subway to reach Shibuya or Shinjuku. But if u looking for a good and quiet location I highly recommend this hotel.
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Almost middle of no where”
My only complain is the hotel location. The nearest station is toyocho is 10 minutes for walk and need 30-45 minutes to go to Shinjuku, even go to Tokyo skytree the building you can see from the hotel takes about 30-40 minutes. But hotel is clean, and they have free shuttle bus go to toyocho station and shin Kiba station, and the staff is friendly.
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Very good”
great hotel
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