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Exterior view, Hotel Elsereine Osaka in Osaka
Luxury Twin Bed - View, Hotel Elsereine Osaka in Osaka
Lobby, Hotel Elsereine Osaka in Osaka
Lobby, Hotel Elsereine Osaka in Osaka
Entrance, Hotel Elsereine Osaka in Osaka
Exterior view, Hotel Elsereine Osaka in Osaka
Reception, Hotel Elsereine Osaka in Osaka

Removed from saved list

8.4

Excellent

2,223 reviews

2,223 reviews

Housekeeping39
Breakfast8
Shops5
See map
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Dojima Underground Shopping Center
50 m
Dojima Yakushido
120 m
Dojima Avanza Entrance Porch
160 m
Pâtisserie Mon cher
180 m
Central Electric Club Building
180 m
Popular landmarks
Kuchu Teien Observatory
1.1 km
Minami (Namba)
1.8 km
Shinsaibashi-Suji Shopping Street
2.8 km
Osaka Castle Park
3.0 km
Dotonbori
3.1 km
Closest landmarks
bar Arpeggio
120 m
Park 1st.
140 m
Bar K
150 m
A'cross Travellers Bureau
180 m
Blanc Chouette
200 m

Hotel Elsereine Osaka

1-5-25 Dojima, Kitaku, Umeda, Osaka, Japan, 530-0003 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

360 meters to public transportation

Front desk [24-hour]

Inside city center

910 meters to Hep Five Ferris Wheel

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Shops

Coffee shop

Laundry service

This property is in high demand!

6 travelers have booked today.

Value for money8.3
Location rating8.4
Nearest airportOsaka International Airport (ITM)
Distance to airport11.3 km

Rooms available at Hotel Elsereine Osaka

Excellent
Room comfort & quality

8.8

Standard Twin Room - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Twin Room with Sofa Bed - Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Junior Suite - Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Double Room -Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Double - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Hollywood Twin Room Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Royal Suite - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Luxury Twin Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Royal Suite
...
  • Room size: 61 m²/657 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Hotel Elsereine Osaka provide laundry services?

Yes! Hotel Elsereine Osaka offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Hotel Elsereine Osaka?

Hotel Elsereine Osaka has car park onsite with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are in close proximty of Hotel Elsereine Osaka?

While lounging at Hotel Elsereine Osaka, indulge in your evening or night out at Three Field, ALWAYS, and riverside beer garden to get the most out of your nightlife.

At what time of the year is Hotel Elsereine Osaka most popular?

Hotel Elsereine Osaka's most popular month where verified visitors have stayed the most is in July.

What was the average room rate for Hotel Elsereine Osaka been in the past month?

The typical room rate for Hotel Elsereine Osaka in the past month is 12421.42 JPY, compared to city's average of 11767.74 JPY.

In which languages can Hotel Elsereine Osaka's staff members communicate?

Hotel Elsereine Osaka can speak up to 3 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do past visitors love most about Hotel Elsereine Osaka?

Past guests that stayed at Hotel Elsereine Osaka have given this property a rating of 8.894 for its exceptional cleanliness as the major highlight for their stay.

What is the verified guest review consensus about Hotel Elsereine Osaka's spa?

75.0% of our past visitor evaluations have given a positive appraisal and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Hotel Elsereine Osaka down in the review section.

What is the average rating that past Group travelers have given to Hotel Elsereine Osaka?

Past group travelers that have stayed at this property have given Hotel Elsereine Osaka an average rating of 8.6. You can find more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Hotel Elsereine Osaka?

The closest airport to Hotel Elsereine Osaka is Tokushima Airport, 102.0 km away.

What people love about Hotel Elsereine Osaka

  • 9

    Excellent
    Cleanliness

    "The facilities were super clean and nice and large."

    Won

    |

    June 28, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and bright room."

    Kok

    |

    February 17, 2023

  • 9.2

    Exceptional
    Location

    "Take a bus from airport bus , easy to reach this hotel ."

    Yvonne

    |

    September 11, 2023

Property ranking|Compared to 3,968 Osaka properties
See all rankings
Room comfort score
8.8/10
Cheapest price score
Room size
31 sqm.
Cleanliness score
8.9/10
Better than
99
%
of Osaka properties
Better than
94
%
of Osaka properties
Bigger than
94
%
of Osaka properties
Better than
93
%
of Osaka properties
Overall rating:

8.4

Excellent
2,223 reviews
Cleanliness
8.9
Facilities
8.1
Location
8.4
Read all reviews >
What travelers say they love:
Great location(15m to Umeda st., 25m to Nanba), cozy room.
YONGWOON from South Korea
Solo traveler
More about Hotel Elsereine Osaka

More about Hotel Elsereine Osaka

Discover the Comfort and Convenience of Hotel Elsereine Osaka's Facilities

Hotel Elsereine Osaka is a 4.0 star hotel located in Osaka, Japan that offers a range of exceptional facilities for a comfortable and convenient stay. Guests can enjoy a variety of shops and a coffee shop on-site, as well as laundry service, luggage storage, and daily housekeeping. The hotel also features a restaurant, safety deposit boxes, air conditioning, hair dryer, television, satellite/cable TV, and Wi-Fi in public areas and all rooms, ensuring that guests have everything they need for a relaxing stay. For those arriving by car, there is a car park onsite with charges applied, and the hotel also provides a taxi service for added convenience.

Room Types at Hotel Elsereine Osaka

Hotel Elsereine Osaka offers a variety of room types to suit different needs and preferences. Guests can choose from Double - Non-Smoking, Hollywood Twin Room Non-Smoking, Junior Suite - Non Smoking, Junior Suite Triple, Run of House, Standard Twin Room - Non-Smoking, Superior Double Room -Non-Smoking, and Twin Room with Sofa Bed - Non-Smoking. Each room is thoughtfully designed and furnished to ensure a comfortable and enjoyable stay for guests.

Explore the Best of Osaka from Hotel Elsereine Osaka

Hotel Elsereine Osaka is located in the heart of Osaka, surrounded by several iconic landmarks and attractions. Take a short walk to Kuchu Teien Observatory, Hep Five Ferris Wheel, and Umeda Sky Building for stunning panoramic views of the city. History buffs will enjoy visiting the Mint Museum and Osaka City Central Hall. For a relaxing day out, head to Nakanoshima Park and enjoy a picnic or stroll through the beautiful gardens. Shopaholics will love the nearby Grand Front Osaka and OSAKA STATION CITY shopping centers, while foodies can indulge in local cuisine at Shin Umeda City and Hankyu Umeda Honten. With so much to explore, Hotel Elsereine Osaka is the perfect base for your Osaka adventure.

Clean, Spacious Rooms and Helpful Staff

Hotel Elsereine Osaka in Osaka, Japan has received numerous positive customer reviews. Guests have raved about the hotel's clean and spacious rooms, which are also great value for money. The staff have been praised for their helpfulness and friendliness, making guests feel welcome and comfortable during their stay. Additionally, guests have enjoyed the hotel's delicious breakfast, which is a great way to start the day. Overall, guests highly recommend Hotel Elsereine Osaka and would choose to stay there again in the future.

Experience Unmatched Comfort and Service at Hotel Elsereine Osaka

Hotel Elsereine Osaka in Osaka, Japan is a top-rated hotel that offers unmatched comfort and service to its guests. With an overall rating of 8.4, guests have raved about the hotel's cleanliness, location, and staff performance. The hotel's facilities have also received high praise, with an 8.1 rating. Guests can enjoy the hotel's comfortable accommodations and excellent service, with an 8.8 rating for comfort and an 8.6 rating for staff performance. While the food and dining options received a 7.0 rating, guests have found the hotel's value to be exceptional, with an 8.3 rating. Experience the best of Osaka by staying at Hotel Elsereine Osaka, where comfort and service are top priorities.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

42 mentions

Breakfast

9 mentions

Internet

8 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Italian
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator

Food and dining

Restaurants on site
GINMOKUSEI
  • Cuisine: European
  • Menu: A-la-carte

Location

1-5-25 Dojima, Kitaku, Umeda, Osaka, Japan, 530-0003
Excellent
Location

8.4

Airports
  • Osaka International Airport (ITM)
    11.3 km 17 min drive
  • Kobe Airport (UKB)
    25.3 km 48 min drive
Public transportation
  • Nishi Umeda Subway Station
    360 m 5 min walk
  • Higobashi Subway Station
    560 m 8 min walk
Hospital or clinic
  • Ikezawa Clinic
    570 m
Shopping
  • Shinsekai Ichiba
    5.0 km
Convenience store
  • 7 Eleven
    980 m 7 min drive
Cash withdrawal
  • ATM
    80 m 2 min walk

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    1.1 km
  • Minami (Namba)
    1.8 km
  • Shinsaibashi-Suji Shopping Street
    2.8 km
  • Osaka Castle Park
    3.0 km
  • Dotonbori
    3.1 km
  • Osaka Castle
    3.4 km
  • Kuromon Market
    3.6 km
  • Tsutenkaku
    5.0 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.7 km
Nearby landmarks
  • Dojima Underground Shopping Center
    50 m
  • bar Arpeggio
    120 m
  • Dojima Yakushido
    120 m
  • Park 1st.
    140 m
  • Bar K
    150 m
  • Dojima Avanza Entrance Porch
    160 m
  • Pâtisserie Mon cher
    180 m
  • Central Electric Club Building
    180 m
  • A'cross Travellers Bureau
    180 m
  • Blanc Chouette
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
Extras
  • Breakfast charge (unless included in room price)1900 JPY
The property
  • Number of floors15
  • Number of rooms 137
  • Room voltage100
  • Year property opened2010

Reviews of Hotel Elsereine Osaka from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.9
Facilities8.1
Location8.4
Room comfort and quality8.8
Service8.6
Value for money8.3
High score for Osaka
Rating
9+ Exceptional (271)
8-9 Excellent (158)
7-8 Very Good (174)
6-7 Good (46)
<6 Below Expectation (48)
Time of the year
Mar - May (176)
Jun - Aug (193)
Sep - Nov (160)
Dec - Feb (168)

Show reviews that mention 

Showing 697 verified guest comments
12345
10.0
Exceptional
Julia from South Korea
Couple
Standard Twin Room - Non-Smoking
Stayed 3 nights in November 2022

Hotel Elsereine ”

I will surely recommend this hotel for its location, cleanliness, food quality, and room size...I think the hotel is run by people who really care about their guests...Thank you...

Reviewed November 18, 2022

See room deals

10.0
Exceptional
Emilia from Japan
Group
Run of House
Stayed 1 night in June 2021

cleanness is felt even in the air and in the taste of water”

I had heard of the special attention of the Elsereine company to water and air purification, yet the experience exceeded my expectations. Water from the bathroom tape never tastes good in nowadays' cities - except at this hotel! The air of air-conditioned rooms too usually makes it hard for me to fall asleep at a hotel, so when I closed my eyes, I thought with surprise that air in the room of this hotel is, I could say, as delicious as the water. It will definitely be MY HOTEL when I come back to Osaka and I would gladly recommend it to all my friends! - Gratefully!

Reviewed June 07, 2021

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10.0
Exceptional
Atiporn from Thailand
Group
Standard Twin Room - Non-Smoking
Stayed 3 nights in February 2020

Good location,value for money”

- Hotel was new, clean,full facilities,room size is OK quite large compare with other hotel in city. - very close to Metro -Nishi-Umeda station - many restaurant and convenient store around

Reviewed February 14, 2020

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10.0
Exceptional
pruetipong from Thailand
Business traveler
Standard Twin Room - Non-Smoking
Stayed 2 nights in June 2022

Worth every penny”

5 stars hotel in budget price.

Reviewed June 14, 2022

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7.6
Very good
Lay from Malaysia
Group
Twin Room with Sofa Bed - Non-Smoking
Stayed 2 nights in January 2023

10 minutes walk from Osaka Station”

It is around station area, but still a 10minutes walk away. Hotel is clean but consider a bit small for family of 3.

Reviewed February 04, 2023

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6.8
Good
Pin from Taiwan
Family with teens
Twin Room with Sofa Bed - Non-Smoking
Stayed 6 nights in January 2023

網路品質很差. 如果自己沒有吃到飽網路不建議入住”

Really bad internet speed, almost non-existent to be more precise. I stayed for 6 nights, and internet were not working for the entire stay!

Reviewed February 01, 2023

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6.8
Good
Belinda from Singapore
Family with teens
Superior Double Room -Non-Smoking
Stayed 1 night in February 2020

Average ”

This hotel is a little bit of a walking distance (10+mins)from Osaka Station, i do not recommend this place if you are carrying a lot of luggage. They also do not provide water, but there is a small supermarket at ground floor. All amenities are in small packets, even the toothpaste, which is a little troublesome. Overall the hotel is a little old, but very clean and spacious. Probably will not rebook this hotel in the future.

Reviewed February 09, 2020

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5.2
Shailyn from Germany
Family with teens
Twin Room with Sofa Bed - Non-Smoking
Stayed 1 night in January 2023

Passable ”

The hotel is in need of a renovation. Rooms are a bit dated and cramped. Can recommend for one night but there are other better hotels nearby.

Reviewed January 03, 2023

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8.8
Excellent
Daniel from Canada
Couple
Superior Double Room -Non-Smoking
Stayed 2 nights in October 2019

Great stay in Osaka”

The good: Hotel Elsereine Osaka is directed connected to the Umeda underground streets, so it is very convenient and easily accessible through public transit (both subway and trains). The room we booked is very spacious - at one time I have 5 open suitcases (2 large , 1 medium, and 2 carry-ons) laid out on the floor at the same time around me when I did my final packing. The room was also clean and bright, and the staffs are nice. The "bad": it is at the "tip" of the underground street, so it is a good 5-10 minutes walk from JR Osaka station. The closes subway station is actually Nishi (west) Umeda, from which you can onto the Yotsubashi line to Mamba station. Bottom line: if you don't mind a bit of a walk to the "central" Umeda area (is JR Osaka station), this is a great hotel to stay in Osaka..

Reviewed October 08, 2019

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9.3
Exceptional
Jeanette from Australia
Couple
Stayed 5 nights in April 2013

Classy, comfortable, a touch of magic”

Central location, Beautiful decor , cleanliness

One of the best hotels we stayed at in Japan. The furnishings and decor were elegant and beautiful.The glass coach and horse and the glass slipper gave the entry a touch of magic. Everything about the Elsereine was classy.Staff at the restaurant were were helpful and friendly . We were able to walk to the Osaka station and the taxi cost around $6US when we used it. Great if you have a JR pass.

Reviewed April 18, 2013

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8.3
Excellent
Siu from Hong Kong SAR, China
Group
Stayed 3 nights in November 2012

Excellent hotel ”

Spacious room, Clean and modern decoration, comfortable bed & bath room, "convenient" location

I have stayed for 3 days in this hotel, it locates 5-10mins walking away from Osaka station or within 5 mins away from West Umeda station. If you are planning to stay your trip in Osaka only, it is such a convenient place to stay. If you are considering a interchange stop for Nara, Kyoto, Kobe, etc., overall it is located in a GREAT location. The room is spacious, clean and modern decoration. The bed is extremely comfortable and the bath room is excellent. The whole hotel is completely prohibited smoking, so you will never smell the smoke in the room or corridor. At this price point, it is unbeatable and I will definitely stay in this hotel again.

Reviewed November 23, 2012

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9.3
Exceptional
Keen from Malaysia
Family with young children
Stayed 4 nights in April 2013

A VERY GOOD CHOICE”

CLEAN, STRATEGIC, COMFORTABLE

Very clean and comfortable rooms, non-smoking for all rooms in the hotel, which is good for the children and us. Easy access to their subway, JR, etc. Right beside the hotel, there is an entrance to their subway (underground). Plenty of small and big restaurants around, fantastic food at very low prices you could find, big malls are near too… Umeda Sky Building is closeby. We didn’t take their breakfast, no comments. First night, no router was available. Second night onwards, we were given one. Good internet speed. HD TV, bath tub, huge windows, sofa bed plus twin beds, etc… Everything was well-thought. They even played soft instrumental music along corridors… The moment you step into their lobby, you feel so calm and relaxed. Our country uses different plugs and voltage and they do not lend any converter. We had our own that we had brought. To sum it up, No complaints at all. May use it again.

Reviewed April 15, 2013

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8.4
Excellent
S from Thailand
Solo traveler
Standard Twin Room - Non-Smoking
Stayed 2 nights in March 2019

A great place to relax”

It is in Umeda, a business and residential neighborhood of Osaka. Not too far from Osaka Station in a quiet area. Large room for Japanese standard, super clean, I have all the amenities I need. What I really like about the room is it’s large window making the room bright and comfortable. The hotel is not big and is very quiet. I did not get to eat there but it seems as if it is a popular place to relax for business people. I was there in the middle of the winter so I walked beneath the streets using the train/subway walkways which is convenient and is lined with plenty of shops and restaurants. You can walk all the way to Osaka station where there are 3 big department stores and shops.

Reviewed March 07, 2019

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8.8
Excellent
LIAN from Singapore
Couple
Superior Double Room -Non-Smoking
Stayed 5 nights in November 2018

Bright, clean and spacious”

Out of the four hotels we stayed for this trip from Shikoku to Osaka, this is the hotel I highly recommend. It's bright, clean and spacious., and the bed is very comfortable too. I believe this hotel is quite new and so all the things are all in very good condition. The only let down is that it's quite a walk from the Osaka (Umeda) Station - probably around 900 m long through the underground shopping streets.

Reviewed November 07, 2018

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9.2
Exceptional
ida from Indonesia
Couple
Superior Double Room -Non-Smoking
Stayed 2 nights in December 2019

Superb location, spacious room”

Pros : close to Nishi Umeda station (entry next to the hotel) & Osaka station (walking distance). Breakfast is delicious with various kind of food. Close to many restaurant & cafe. Room is spacious for Japanese standard. Check in/out time is fast. Cons : cant remember if they have gym.

Reviewed December 08, 2019

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10.0
Exceptional
Mark from United Kingdom
Couple
Superior Double Room -Non-Smoking
Stayed 1 night in January 2017

Great location. across the street from subway access and underground walk”

Loved this hotel, nice rooms, great facilities and perfect location for subway access as its right across the street. Down the same stairs you can walk underground to Osaka Station and Umeda without getting cold :) Will always see if they are available when in the area.

Reviewed January 30, 2017

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8.0
Excellent
Steve from United Kingdom
Family with teens
Twin Room with Sofa Bed - Non-Smoking
Stayed 1 night in September 2017

Opulent ”

We booked this hotel as we had an early flight back to UK, and thought Kyoto where we had been staying was too far to travel to Kansai airport in time. My review is therefore limited to being a family who checked in late at night (~8pm) and left the following morning early (~6am). The hotel is ~12 min walk without suitcases from the Osaka train station, but good 15 minutes when dragging suitcases. We walked along the pavement - but I think there's a walking route underground to about 200m from the hotel using subways linking a couple of JR lines. However there are many steps at the subway entrance and no escalator to help if your suitcase is heavy. We only met one staff member who was friendly and informative. Her spoken English was good. The decor of the hotel is very white and sparkling Cinderella style. They even have a carriage and glass slipper on display. The room would have been good for two, but was cramped for three as the sofa had been folded out leaving little room for our suitcases, which we tripped over frequently. This has been mentioned in other reviews - we expected it to happen, but had booked the room nevertheless as it was for only one short night of convenience for the airport. We did not eat breakfast, but would have if we had the opportunity. The room price was reasonable when compared with the other cities (Kyoto & Tokyo) where we had stayed beforehand. My one piece of advice is to explore the underground routes carefully as the maps are confusing due to there being so many lines available.

Reviewed September 15, 2017

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8.8
Excellent
Russell from Australia
Couple
Superior Double Room -Non-Smoking
Stayed 2 nights in October 2017

Good location, nice hotel”

Hotel was close to many shops and restaurants and downstairs to the underground shopping arcades that link to Osaka JR station. The station is about a 15 minute walk. Underground metro station is around 5 minutes walk. Hotel is only 5 years old, so is still in pretty good nic. Room was compact, but well set out and slightly larger than many hotels we stayed in and had all the necessary and usual features, again, only Japanese channels available. Hotel offers safe deposit, restaurant on the ground floor and a few others in basement level. Staff were helpful, stored our luggage on the last day and organised a taxi for us to Shin Osaka station.

Reviewed October 11, 2017

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10.0
Exceptional
Steve
Family with teens
Twin Room with Sofa Bed - Non-Smoking
Stayed 1 night in October 2017

Highly recommended ”

Although we only stayed at this hotel for one night but their staff and customer service were superb. The price also was great, too. Since we came early before the check-in times, their staff has graciously keeping our luggages there while we bagin our sight seeing Osaka town. And even on the next day when we check-out, we also allowed to leave our stuff there for a few hours while we continued to visit the town. We can not thank them enough for their great hospitality besides the cleanliness of their rooms and great prices.

Reviewed November 07, 2017

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8.4
Excellent
Sarah from Hong Kong SAR, China
Solo traveler
Run of House
Stayed 1 night in May 2018

high standard hotel”

This hotel itself is definitely of a very good standard, room for me was very spacious, items provided inside the room were of high standards such as sleepers, bath room accessories and pillows. The only setback would be the location, quite a walking distance from Osaka station, there is an underground pathway goes almost straight to there but for me it was very difficult to find, got lost several times. Given that it is Osaka, a very popular travellers destination, hotels that are very close to the station with good standard would only be the very expensive ones. I got a bargain at this hotel which I have absoultely no regret of experiencing it.

Reviewed May 25, 2018

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