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Hotel Grand Toya
Japanese Style C - Guestroom, Hotel Grand Toya in Toyoura
a large building in the middle of a lake, Hotel Grand Toya in Toyoura
Lobby, Hotel Grand Toya in Toyoura
Lobby, Hotel Grand Toya in Toyoura
a city street with a bus parked on the side of the road, Hotel Grand Toya in Toyoura
a living room filled with furniture and a window, Hotel Grand Toya in Toyoura

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7.7

Very good

493 reviews

493 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Lake Toya Hot Spring 80 m
G8 Hokkaido Toyako Summit Memorial Museum 120 m
Toyako Spa Center Park Golf Course 170 m
Wakasaimo Honpo Lake Toya main store 230 m
Toyako Visitor Center 270 m
View Point 420 m
Toyako Manseikaku Hotel Lakeside Terrace 530 m
Fountain Plaza 540 m
Geopark 890 m
Nishiyama Crater Walking Trail 1.4 km

Hotel Grand Toya

144Toyakoonsen,Toyakocho,Abutagun, Toyako, Toyoura, Japan, 049-5721 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Toyako part of Toyoura, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, hot tub and hot spring bath on-site.

Highlights

Excellent view

Free Wi-Fi in all rooms!

Hot tub

Hot spring bath

Air conditioning

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Hot tub

Spa

Shops

Your dates are popular among travelersUsers are booking a place in Toyoura every 11 minutes on Agoda.com
Value for money7.5
Location rating8.6

Rooms available at Hotel Grand Toya

Very good
Room comfort & quality

7.7

Japanese Style C
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Japanese-Style Room with Shared Bathroom + Private Toilet with Lake View - Ground Level
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake View
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Japanese Style B
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 1 single bed and 1 queen be...
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Japanese Style A
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 1 king bed and 3 sofa beds ...
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Twin Room with Private Bathroom - Lake View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 single beds
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Lake View Japanese Style Room with Shared Bathroom
...
  • Room size: 20 m²/215 ft²
  • Lake view
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Lake View Western Style Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
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Standard Twin
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
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Japanese Style Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at Hotel Grand Toya?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Grand Toya?

For those who wish to drive their own cars, Hotel Grand Toya has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Toyoura with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Hotel Grand Toya?

Adults can enjoy breakfast offered with an additional charge of 1100 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What is the smoking policy at Hotel Grand Toya?

Hotel Grand Toya does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hotel Grand Toya?

Hotel Grand Toya’s neighborhood is Toyako which includes popular restaurants such as Sobakura, Toya Marche and Okadaya.

What are popular attractions near Hotel Grand Toya?

Hotel Grand Toya is located in Toyako area, which is famous for attractions such as G8 Hokkaido Toyako Summit Memorial Museum, Toyako Manseikaku Hotel Lakeside Terrace and Fountain Plaza.

What popular natural sightseeing spots are close to Hotel Grand Toya?

Hotel Grand Toya is located within Toyako, which makes it conveniently close to natural sights including Toyako Onsen, Green Stay Lake Toya Auto Campsite and Takarada Camping Site.

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Explore the neighborhood

What people love about Hotel Grand Toya

  • 9.6

    Exceptional
    Cleanliness

    "Room was clean and tidy."

    Elvis

    |

    February 19, 2023

  • 10

    Exceptional
    Location

    "Very good location and nice service"

    Niran

    |

    November 2, 2020

  • 8

    Very good
    Breakfast

    "Dinner and breakfast is good."

    Alias

    |

    January 7, 2020

Property ranking|Compared to 67 Toyoura properties
See all rankings
Location score
8.6/10
Cleanliness score
7.7/10
Room comfort score
7.7/10
Value for money score
7.5/10
Better than
87
%
of Toyoura properties
Better than
79
%
of Toyoura properties
Better than
79
%
of Toyoura properties
Better than
78
%
of Toyoura properties
Overall rating:

7.7

Very good
493 reviews
Cleanliness
7.7
Facilities
6.9
Location
8.6
Read all reviews >
What travelers say they love:
Location is the best.
Khem from Thailand
Group
More about Hotel Grand Toya

More about Hotel Grand Toya

Hotel Grand Toya

Enjoy all that Hotel Grand Toya has to offer! Free internet access provided within the ryokan keeps you connected throughout your stay. Exploring Toyoura is made even more convenient with the taxi services available at the ryokan. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including luggage storage. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the ryokan's tours. For longer stays or whenever you need it, the laundromat and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service let you get the most out of your time at Hotel Grand Toya.
For health reasons, smoking is not permitted anywhere inside the ryokan. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hotel Grand Toya provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the ryokan, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and bottled water are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the ryokan you'll find bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. Are you a great cook? Make your own meals in-house at the ryokan's shared kitchen.
Fill your days with the array of activities and facilities offered at Hotel Grand Toya. A relaxing end to every day is possible with a visit to the massage, hot tub and spa. Fun in the water is easy with aquatic activities available, like canoes. Available in-house recreation activities include horse riding.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Reasons to stay here

Find rooms here that are cheaper than 86% of all other options in the city.
Guests who stayed at this ryokan have scored it higher than 86% of accommodations in the city.

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Amenities and facilities

Good
Facilities

6.9

Most talked about facilities

Housekeeping

16 mentions

View

15 mentions

Breakfast

11 mentions

Food & Dining

8 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Horseback riding
  • Hot tub
  • Massage
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Room service
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Air purifier
  • Bathrobes
  • Coffee/tea maker
  • Free bottled water
  • Humidifier
  • In-room safe box
  • LAN Internet in room [free]
  • Non-smoking
  • Refrigerator
  • Shared bathroom
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian

Location

144Toyakoonsen,Toyakocho,Abutagun, Toyako, Toyoura, Japan, 049-5721
Excellent
Location

8.6

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • All rooms do not have bathroom or shower. Shared hot spring is available for guests.
  • Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
  • The latest dinner time is 07:30 PM.
  • Infant 0-1 year stay for free when using existing bedding. Any extra bedding will be charged an extra fee.
  • Children 2-6 years will be charged 1,100 JPY as an admission fee. This fee is not included in the room rates.
  • Guests over 7 years old are considered as adults.
  • Additional charges must be paid directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)1100 JPY
The property
  • Number of rooms 39
  • Room voltage100
  • Year property opened1972

Reviews of Hotel Grand Toya from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.7
Facilities6.9
Location8.6
Room comfort and quality7.7
Service8.1
Value for money7.5
High score for Toyoura
Rating
9+ Exceptional (74)
8-9 Excellent (66)
7-8 Very Good (114)
6-7 Good (37)
<6 Below Expectation (57)
Time of the year
Mar - May (63)
Jun - Aug (117)
Sep - Nov (102)
Dec - Feb (66)

Show reviews that mention 

Showing 348 verified guest comments
12345
10.0
Exceptional
Ngoc from Vietnam
Couple
Japanese Style C
Stayed 2 nights in January 2020

nice lake view and good location”

It is a very nice hotel with lake view indeed and good location. Direction: After you go out of Toyako onsen bus terminal, you turn right, you just across the Main Street; then go straight with small and short street; the hotel is in front of you. Meals: good breakfast and dinner View: direct lake view Staff: so nice Onsen: nice bathtub and cleanliness We will come back later and recommend to other visitors. Regards, Bao Hang

Reviewed January 26, 2020

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10.0
Exceptional
Lesa from Japan
Couple
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake View
Stayed 1 night in December 2021

Kitsch & comfortable”

Stayed here many times. The dinner/breakfast deal is very good. Nice onsen.

Reviewed December 30, 2021

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9.2
Exceptional
LIM from Singapore
Family with teens
Japanese Style C
Stayed 1 night in July 2019

Good Stay”

Traditional onsen hotel with valet parking. During check in, the staff went through lots of information with us, which we feel is too much to absorb. Would prefer they put the information in the room as well for us to refer to. Also, during check in, we have to choose the dinner time slot and the breakfast slot. The meals were in the dining hall, prepared and all ready. We were in awe at the dinner spread. For those not too adventurous, the Japanese traditional food may not be appealing. We tried and enjoyed the food. Breakfast was also served in the same dining hall. Bath has to be taken at the big onsen. From the room, we can view the fireworks, or we can choose to take a few minutes’ walk to the lake to watch the fireworks. The room is big, but after setting up 3 futons, there is barely any walking space. The sign to the hotel is not prominent; we took a while to locate the hotel even with a GPS.

Reviewed August 21, 2019

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10.0
Exceptional
Niran from Thailand
Family with young children
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake View
Stayed 1 night in October 2019

Good location and nice service ”

Very good location and nice service

Reviewed November 02, 2020

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9.2
Exceptional
kexin from Australia
Group
Japanese Style C
Stayed 1 night in May 2019

Very friendly staff, very convenient location.”

Very friendly staff, very convenient location. So close to bus terminal and ferry station. However a bit further from the popular shopping street. Facilities are quite dated, but it's very clean. Still worth the money.

Reviewed May 22, 2019

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8.8
Excellent
Chee from China
Couple
Japanese Style C
Stayed 2 nights in July 2019

Excellent location and meals”

The hotel has a great location and provides a wonderful view of the lake. Had a nice walk along the lake to view the fireworks show. We enjoyed the onset and the variety and quality of the meals.

Reviewed July 17, 2019

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8.8
Excellent
the from Indonesia
Family with teens
Japanese-Style Room with Shared Bathroom + Private Toilet with Lake View - Ground Level
Stayed 1 night in December 2018

delicious japanese style breakfast”

location close from the bus stop, the onsen is great, our room backyard is a wonderful Toya Lake

Reviewed January 22, 2019

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8.4
Excellent
LeiMei from Malaysia
Group
Japanese Style C
Stayed 1 night in October 2019

Fireworks ”

Although the price was a little bit expensive, but the breakfast and dinner plus the onsen was value for money. If you stay at this hotel, don't forget to take the outdoor onsen, and don't miss the fireworks at 8.45pm.

Reviewed October 25, 2019

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8.0
Excellent
Alias from Singapore
Family with teens
Japanese Style C
Stayed 1 night in December 2019

Good hotel with onsen besides Lake Toya”

Very good hotel with onsen. Parking is available on-site and the hotel is very easy to locate. View of Lake Toya from the room is magnificent. Dinner and breakfast is good. The hotel is able to accommodate our request for seafood meals.

Reviewed January 07, 2020

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7.6
Very good
Khem from Thailand
Group
Standard Lake View Japanese-Style Room 24 Sq M
Stayed 1 night in November 2019

Old but ok”

Just a corner away from Toyoko onsen bus terminal. (1 minute walk). Cheap hotel. Value for money if you just want a place to sleep. The hotel is very old and it looks really really old inside and outside. Onsen is located in the building underground with no window. So, if you want to have onsen with toya lake view, you have to pick somewhere else. Also, it looks old and scary a bit. Room: no hair dryer in room but provided in onsen. / lake view from the room is beautiful. There were tea set with small japanese snack provieded in room. Staff: we met old lady when we checked in. She wasn’t super polite (like most japanese service provider would be) but not that bad. Too casual I would say... But young staff after that was nice and polite. To sum up, room is great, onsen and entire building is old. Location is the best. Staff is not to be expected. If you look for cheap place to sleep, ok. If you look for onsen with a view, go away.

Reviewed November 23, 2019

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7.6
Very good
Suphat from Thailand
Family with young children
Japanese Style C
Stayed 1 night in October 2019

Very good”

The location is just next to Lake Toya cruise pier. The dinner and breakfast are good and on time. Taste good. Public bath and onsen is great. Unfortunately, our room was opposite to a conference room where they held a party. Loud karaoke up until 9pm and smoking smell comes in our room.

Reviewed October 28, 2019

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7.2
Very good
john from Australia
Couple
Standard Lake View Japanese-Style Room 24 Sq M
Stayed 1 night in May 2019

Good location, comfortable with bonus onsen”

View overlooking lake from our room where also we could see the daily evening fireworks. A staff came into our room to setup the futons. Had a lovely restaurant meal close by.

Reviewed June 01, 2019

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7.6
Very good
Grace from Singapore
Family with teens
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake View
Stayed 1 night in June 2019

Great dinner and breakfast served in Japanese style”

Can see fireworks from our room although hotel is a little old

Reviewed June 19, 2019

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7.2
Very good
Anthony from Singapore
Family with teens
Japanese Style C
Stayed 1 night in June 2019

Good location. Hotel is a bit worn down though”

Location is good. Staffs are friendly but hotel is rather old and need some rework. Otherwise food is not bad, Onsen is ok too.

Reviewed December 23, 2019

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7.6
Very good
Wee from Malaysia
Family with young children
Japanese Style C
Stayed 1 night in January 2019

normal”

Just normal

Reviewed January 24, 2019

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6.0
Leong from Singapore
Family with teens
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake View
Stayed 1 night in July 2019

Just a simple hotel”

Cant really complain, a simple hotel to provide simple accomodation, no bathroom attached to the rooms (we have to shower in the common bath area which is in the onsen). We only spent a night so its ok. Dinner was quite scrumptious.

Reviewed August 01, 2019

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4.8
Brenda from Singapore
Couple
Japanese Style C
Stayed 1 night in October 2019

Old Hotel ”

Not worth paying so much for an old hotel. Staff could d not communicatehye in englisj

Reviewed October 07, 2019

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9.0
Exceptional
WEE from Singapore
Couple
Japanese Style C
Stayed 1 night in July 2014

Good experience of Japanese Ryokan style hotel”

Location, value, room service

The Toya Grand Hotel is located just by Lake Toya, with the terminal for the lake cruise just in front of it. The view from our fourth floor room was superb, taking in the whole of Lake Toya. We had a Japanese style room and were surprised that both dinner and breakfast would be served in the room. Both meals were elaborate with nice tableware and superb Japanese food. A dedicated staff provided all the room service including the rolling and rolling out of our futon bedding. It is incredible good value and experience in today's world.

Reviewed July 16, 2014

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8.8
Excellent
wendy from Malaysia
Family with teens
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake View
Stayed 1 night in July 2016

good location, good onsen”

The hotel is within walking distance to many restaurants and convenient stores. The only down point to the stay is our room is located at first floor, which is underground. It defeated my purpose of booking this hotel as the main reason I booked Hotel Grand Toya is to enjoy the lake view and also the fireworks at night. If not for the lake view, I would have rather book a cheaper/average hotel. Anyway, their onsen was great. There are 3 indoor pools (2 hot, 1 cold jacuzzi) and 1 small outdoor pool. Temperature was bearable, ranging from 39-42 degree celsius. Our first dip into onsen was enjoyable!

Reviewed July 31, 2016

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8.0
Excellent
Julien from Norway
Couple
Stayed 1 night in July 2017

A bit old but well located”

We chose this hotel because of its price tag and convenient location. The hotel is very well located, 3 mins from the toyako bus terminal and along the shore of lake toya. The staff was helpful for our late checkin. The room was larger than expected amd had wifi, a kettle, and a fridge. There were also tea cups and a tea pot. However the smell when entering the room was stark - old wood perhaps. We got used to it after a while. The bathroom was small, old and there seemed to be some moød on the ceiling. Checkout at 10 am is also a bit early. We were a few minutes late but got a call at 10 am sharp reminding us of checkout time; it felt a bit rude. We did not have time to try the hot spring so cannot comment on it.

Reviewed July 29, 2017

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