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Hotel Granvia Wakayama
Single Standard - Smoking, Hotel Granvia Wakayama in Wakayama
a large building with a clock on the side of it, Hotel Granvia Wakayama in Wakayama
Lobby, Hotel Granvia Wakayama in Wakayama
Interior view, Hotel Granvia Wakayama in Wakayama
a hotel room with a bed, chair, table and a lamp, Hotel Granvia Wakayama in Wakayama
a hotel room with a bed, chair, desk and television, Hotel Granvia Wakayama in Wakayama

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8.3

Excellent

2,029 reviews

2,029 reviews

Housekeeping36
Shops10
Breakfast4
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Kintetsu Department Store Wakayama
10 m
Wakayama Mio
110 m
Sakon Ota Statue
210 m
Wakayama Train Station
140 m
Popular landmarks
Wakayama City Zoo
1.7 km
Momijidani Garden
1.8 km
Wakayama Castle
1.9 km
Kishu Toshogu Shrine
5.1 km
Kimiidera Temple
5.3 km
Closest landmarks
Horin-ji Temple
360 m
Raigo-ji Temple
560 m
Emman-ji Temple
610 m
Senen-ji Temple
640 m
Tanakaguchi
700 m

Hotel Granvia Wakayama

5-18 Tomoda-cho, Wakayama, Wakayama, Japan, 640-8342 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Wakayama, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wakayama Castle. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

130 meters to public transportation

Check-in [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Laundry service

Safety deposit boxes

This property is in high demand!

13 travelers have booked today.

Value for money8.1
Distance to city center0 km
Location rating9.2
Nearest airportKansai International Airport (KIX)
Distance to airport22.4 km

Rooms available at Hotel Granvia Wakayama

Excellent
Room comfort & quality

8.3

Deluxe Twin Room Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
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Double Superior Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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Double Standard Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Single Standard Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 semi double bed
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Superior Twin Room - Non Smoking
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Twin Superior - Smoking
...
  • Room size: 22 m²/237 ft²
  • Smoking allowed
  • 1 sofa bed and 2 single bed...
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Twin Standard - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Twin Standard - Smoking
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 2 single beds
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Japanese And Western Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Double Bed Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What dining options are available at Hotel Granvia Wakayama?

Begin your day with Hotel Granvia Wakayama's accessible cuisines and food options which include International cuisine and Buffet in restaurant for you to delight in and pick from.

Does Hotel Granvia Wakayama offer dry cleaning services?

Yes! Hotel Granvia Wakayama provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

What public parks are nearby Hotel Granvia Wakayama?

While residing at Hotel Granvia Wakayama, enjoy your morning or evening stroll at close by park such as Momijidani Garden.

When was Hotel Granvia Wakayama built?

Hotel Granvia Wakayama was built in 1988.

In which languages can Hotel Granvia Wakayama's employees communicate?

Hotel Granvia Wakayama can speak up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do guests love most about Hotel Granvia Wakayama?

Past visitors that stayed at Hotel Granvia Wakayama have given this property a rating of 9.252 for its outstanding location as the major highlight for their stay.

What is the verified guest review consensus about Hotel Granvia Wakayama's food?

65.0% of our verified customer evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Hotel Granvia Wakayama down in the review.

What is the average rating that past Business travelers' have given to Hotel Granvia Wakayama?

Verified business travelers that have stayed at this property have given Hotel Granvia Wakayama an average rating of 8.0. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Hotel Granvia Wakayama?

Past families with older children that have stayed at this property have given Hotel Granvia Wakayama an average rating of 8.4. You can check out more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Hotel Granvia Wakayama?

Wake up to an incredible buffet breakfast at Hotel Granvia Wakayama. Customers can enjoy breakfast offered with an additional charge of 1200 JPY for children and 2000 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

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Explore the neighborhood

What people love about Hotel Granvia Wakayama

  • 9.2

    Exceptional
    Cleanliness

    "Clean and modern."

    Alan

    |

    April 30, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and quiet."

    Kirk

    |

    September 28, 2022

  • 9.6

    Exceptional
    Location

    "Location is perfect: right by the central train and bus stations, as well as the Kintetsu department store for last minute shopping."

    Marcello

    |

    April 16, 2023

Property ranking|Compared to 94 Wakayama properties
See all rankings
Location score
9.3/10
Cheapest price score
Room comfort score
8.3/10
Cleanliness score
8.5/10
Better than
95
%
of Wakayama properties
Better than
87
%
of Wakayama properties
Better than
84
%
of Wakayama properties
Better than
83
%
of Wakayama properties
Overall rating:

8.4

Excellent
1,878 reviews
Cleanliness
8.5
Facilities
7.8
Location
9.2
Read all reviews >
What travelers say they love:
Clean and classy with perfect bed and quiet room.
Douglas from United States
Couple
More about Hotel Granvia Wakayama

More about Hotel Granvia Wakayama

Hotel Granvia Wakayama

For travelers who want to take in the sights and sounds of Wakayama, Hotel Granvia Wakayama is the perfect choice. Its convenient location right in the city center allows you more time to see all that Wakayama has to offer. Are you seeking the true Wakayama? Experiencing the best of the city's culture is easy with a stay at Hotel Granvia Wakayama, located merely 1.8 km from Wakayama Castle.
At Hotel Granvia Wakayama, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Wakayama is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Hotel Granvia Wakayama. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Granvia Wakayama are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Hotel Granvia Wakayama are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hotel Granvia Wakayama. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at Hotel Granvia Wakayama. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Wakayama. Find that special item or souvenir that will commemorate your trip to Wakayama at Kuroshio Market located 8.8 km away. Be sure to visit Porto Europe located 8.8 km away, an item on every checklist of those who travel to Wakayama.


Reasons to stay here

Find rooms here that are cheaper than 89% of all other options in the city.
Guests who stayed at this hotel have scored it higher than 94% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 84% of other accommodations in Wakayama.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Housekeeping

36 mentions

Breakfast

9 mentions

Food & Dining

5 mentions

Internet

2 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
Getting around
  • Car park [charges apply]
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator

Location

5-18 Tomoda-cho, Wakayama, Wakayama, Japan, 640-8342
Exceptional
Location

9.2

Airports
  • Kansai International Airport (KIX)
    22.4 km 43 min drive
  • Kobe Airport (UKB)
    45.0 km 1.6 hour drive
Public transportation
  • Wakayama Train Station
    140 m
  • Tanakaguchi
    700 m
Shopping
  • Kuroshio Market
    8.9 km
Convenience store
  • Lawson
    190 m
Cash withdrawal
  • ATM
    570 m

What's nearby

Popular landmarks
  • Wakayama City Zoo
    1.7 km
  • Momijidani Garden
    1.8 km
  • Wakayama Castle
    1.9 km
  • Kishu Toshogu Shrine
    5.1 km
  • Kimiidera Temple
    5.3 km
  • Kinokawa Service Area Outbound
    7.0 km
  • Kuroshio Market
    8.9 km
  • Porto Europe
    8.9 km
  • Awashima Shrine
    12.3 km
  • Tomogashima Island
    17.2 km
Nearby landmarks
  • Kintetsu Department Store Wakayama
    10 m
  • Wakayama Mio
    110 m
  • Wakayama Train Station
    140 m
  • Sakon Ota Statue
    210 m
  • Horin-ji Temple
    360 m
  • Raigo-ji Temple
    560 m
  • Emman-ji Temple
    610 m
  • Senen-ji Temple
    640 m
  • Tanakaguchi
    700 m
  • Sainen-ji Temple
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)2000 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors10
  • Number of restaurants3
  • Number of rooms 155
  • Room voltage100
  • Year property opened1988
  • Most recent renovation2009
Parking
  • Daily parking fee1000 JPY

Reviews of Hotel Granvia Wakayama from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities7.8
Location9.2
Room comfort and quality8.3
Service8.5
Value for money8.1
High score for Wakayama
Rating
9+ Exceptional (324)
8-9 Excellent (217)
7-8 Very Good (208)
6-7 Good (51)
<6 Below Expectation (47)
Time of the year
Mar - May (238)
Jun - Aug (218)
Sep - Nov (169)
Dec - Feb (222)

Show reviews that mention 

Showing 847 verified guest comments
12345
10.0
Exceptional
Seok from Singapore
Couple
Triple Non Smoking
Stayed 1 night in January 2023

Great Location & Excellent Service”

The best thing I love amongst the great service, good location is the pillow. I regretted not buying their pillow home. I had such a good sleep especially the red eye flight and the day's walking around the city. The only thing I hope the hotel can change is the having a shower room instead of a bathtub for shower.

Reviewed January 23, 2023

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Dear Seok Thank you very much for choosing to stay at Hotel Granvia Wakayama. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. Also, thank you for your valuable feedback about our bathtub. We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded January 30, 2023
Hotel Granvia Wakayama
10.0
Exceptional
Iris from Hong Kong SAR, China
Group
Twin Standard - Non-Smoking
Stayed 1 night in February 2023

Highly recommended ”

Staff is nice and helpful. Food at Cafe Password is good! Good location.

Reviewed February 07, 2023

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Dear Iris Thank you for your recent stay with us at Hotel Granvia Wakayama. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. It is a great pleasure to read that you had a pleasant stay with us. We will continue to strive to maintain the accommodation space loved by all of our customers. We look forward to seeing you again soon. Best regards, Hotel Manager

Responded February 10, 2023
Hotel Granvia Wakayama
10.0
Exceptional
Hin from Hong Kong SAR, China
Couple
Twin Standard - Non-Smoking
Stayed 1 night in January 2023

Excellent Location”

The location is just perfect~

Reviewed February 04, 2023

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Dear Hin Thank you for your recent stay with us at Hotel Granvia Wakayama. We are very pleased to receive your words of compliment about our hotel. It is a great pleasure to read that you had a pleasant stay with us. We will continue to strive to make our hotel a place where you can enjoy your stay every time you come, and we look forward to your continued patronage. Best regards, Hotel Manager

Responded February 07, 2023
Hotel Granvia Wakayama
10.0
Exceptional
Like from Indonesia
Family with young children
Moderate Twin Room
Stayed 5 nights in December 2022

Love Wakayama”

I love the city and the hotel. Hospitality always great!

Reviewed December 21, 2022

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Dear Like Thank you for your recent stay with us at Hotel Granvia Wakayama. We are very pleased reading your many compliments. Your words of praise are an encouragement to us every day. It is a great pleasure for us to receive your words: "Hospitality always great!". We will continue to strive for further improvement of our services without resting on your kind words and do hope to have the pleasure of welcoming you back in the very near future. Best regards, Hotel Manager

Responded December 23, 2022
Hotel Granvia Wakayama
9.6
Exceptional
Kirk from Japan
Business traveler
Single Standard Non-Smoking
Stayed 1 night in September 2022

Great location”

Excellent location just steps away from Wakayama station. Easy check-in and out. Very clean and quiet.

Reviewed September 28, 2022

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Dear Kirk Thank you very much for choosing to stay at Hotel Granvia Wakayama. Thank you very much for your kind words regarding our rooms and services. However, we apologize for the smell this time. We will immediately confirm the problem and make improvements. Next time if you have any request, please feel free to contact our staff and we will slove it for you such as deodorize or change the room. We look forward to welcoming you back here in the near future. Best regards, Hotel Manager

Responded September 30, 2022
Hotel Granvia Wakayama
10.0
Exceptional
Douglas from United States
Couple
Double Standard Non-Smoking
Stayed 2 nights in March 2020

Clean, classy and close-by”

We stayed two nights here after arriving into the country. Easy to get to by train from Kansai airport. Right next to the train station. Clean and classy with perfect bed and quiet room. The best.

Reviewed March 22, 2020

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Dear Douglas Thank you for choosing to stay at Hotel Granvia Wakayama. Thank you for your compliment about our location, room and bed. As you said,our hotel is 2 min. walk from JR WAKAYAMA Sta. and it is easy to come to by train from Kansai airport. I am delighted to read that you fully enjoyed your stay with us. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, Hotel Manager

Responded March 26, 2020
Hotel Granvia Wakayama
9.2
Exceptional
KF from Hong Kong SAR, China
Couple
Superior Twin Room - Non Smoking
Stayed 1 night in January 2023

Value for money ”

Nice staff and location, next to JR station and a department store. Many restaurants nearby. Breakfast has many choices and taste good.

Reviewed January 05, 2023

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Dear KF Thank you for your recent stay with us at Hotel Granvia Wakayama. We are very pleased to receive your words of compliment about our location, staff and breakfast. It is a great pleasure to read that you had a pleasant stay with us. We will continue to strive to make our hotel a place where you can enjoy your stay every time you come, and we look forward to your continued patronage. Best regards, Hotel Manager

Responded January 10, 2023
Hotel Granvia Wakayama
9.2
Exceptional
wai from Hong Kong SAR, China
Couple
Twin Deluxe - Non-Smoking
Stayed 2 nights in April 2019

good locatoin, very close to the JR station and just 3 minutes walk hotel”

clean & good service at front desk check in counter.

Reviewed January 15, 2020

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Dear wai Thank you very much for choosing to stay at Hotel Granvia Wakayama. Thank you for your compliment about our service. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, Hotel Manager

Responded January 30, 2020
Hotel Granvia Wakayama
8.8
Excellent
Janice from Malaysia
Solo traveler
Standard Single Room
Stayed 2 nights in November 2022

Fantastic access”

Turn left once you exit from central exit of station and walk past the dept store. Its beside it. No noise from trains though its beside the station.

Reviewed November 19, 2022

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Dear Janice Thank you for your recent stay with us at Hotel Granvia Wakayama. We truly appreciate your compliments about our hotel and soundproofing. It is a great pleasure to read that you had a pleasant stay with us. We will continue to strive to maintain the accommodation space loved by all of our customers. We look forward to seeing you again soon. Best regards, Hotel Manager

Responded November 21, 2022
Hotel Granvia Wakayama
9.2
Exceptional
Claire from United Kingdom
Solo traveler
Single Standard Non-Smoking
Stayed 1 night in March 2020

Fabulous location”

Great clean hotel. Close to trains, buses and restaurants. Would stay again.

Reviewed June 25, 2020

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Dear Claire Thank you for choosing to stay at Hotel Granvia Wakayama. I am delighted to know that you fully enjoyed your stay with us. As you said, our hotel is 2 minutes walk from JR WAKAYAMA station. There are many departments and restaurants nearby, that make it convenient for shopping and having meals. We continually strive to improve our quality of service and look forward to taking care of you on future trips. Best regards, Hotel Manager

Responded July 01, 2020
Hotel Granvia Wakayama
9.2
Exceptional
Richard from Japan
Family with teens
Twin Standard - Non-Smoking
Stayed 3 nights in July 2021

Great place to stay!”

Enjoyed Wakayama

Reviewed November 09, 2021

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Dear Richard Thank you very much for your recent stay with us, and for taking your valuable time to write the review. It is our great pleasure that you enjoyed your stay here. In spite of being concerned about the COVID-19, our hotel will try our best to make the most comfortable and the safest space for our guests. We hope that you can enjoy your stay with us in the next time. We look forward to welcoming you back here very soon. Best regards, Hotel Manager

Responded November 12, 2021
Hotel Granvia Wakayama
9.2
Exceptional
Yasumasa from Hong Kong SAR, China
Family with teens
Single Standard Non-Smoking
Stayed 5 nights in December 2019

Air Condition”

It is better to provide some sort of introduction how to control the air-conditioner. Due to my failure, I catched cold.

Reviewed January 07, 2020

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Dear Yasumasa Thank you very much for choosing to stay at Hotel Granvia Wakayama. We apologize for the air conditioning that made you feel confused during your stay.Your comments are important to us and are used to ensure that we learn and improve. Next time,if you have any problems, please feel free to tell our staff and we will try our best to help you. Wish we can get another opportunity to serve you back in Hotel Granvia Wakayama next time and we will guarantee that you will get a better service. Best regards, Hotel Manager

Responded January 20, 2020
Hotel Granvia Wakayama
8.0
Excellent
Debra from Hong Kong SAR, China
Family with teens
Moderate Twin Room
Stayed 1 night in October 2022

Good location”

Room a bit old but clean. Can find good resturant near around. Staffs are very helpful and friendly. You can feel they are really care about your need

Reviewed November 07, 2022

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Dear Debra Thank you very much for choosing to stay at Hotel Granvia Wakayama. We are very pleased to receive the word of compliment about our rooms, location, staff, and services. As you said, our hotel is right next to the train station, making it very convenient for sightseeing, eating and shopping. Wish we can get another opportunity to serve you back in Hotel Granvia Wakayama next time and we will guarantee that you will get a better service. Best regards, Hotel Manager

Responded November 09, 2022
Hotel Granvia Wakayama
8.0
Excellent
Daniel from Japan
Couple
Double Standard Non-Smoking
Stayed 4 nights in August 2021

Very good”

Fantastic location with easy access to the station and the nearby malls and eateries. Although, with the exception of the size of the bathroom, the rooms themselves weren't all that different from what we could get for less from a standard business hotel.

Reviewed August 14, 2021

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Dear Daniel Thank you for choosing to stay at Hotel Granvia Wakayama. Thank you for your compliment about our access. As you said, our hotel is right next to the train station, making it very convenient for sightseeing, eating and shopping. However, we were sorry that we could not respond to your request exactly and please feel free to consult our front staff next time. We will find the best way to improve our service to make more confortable hotel. We will strive to provide better services, and look forward to welcoming you back here very soon. Best regards, Hotel Manager

Responded August 17, 2021
Hotel Granvia Wakayama
8.4
Excellent
Rebecca from Singapore
Group
Twin Standard - Non-Smoking
Stayed 1 night in February 2020

Excellent”

Typical japanese old style design but room is big. JR station just 2mins away and airport limo opp side of JR track.

Reviewed February 21, 2020

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Dear Rebecca Thank you very much for choosing to stay at Hotel Granvia Wakayama. Thank you for your compliment about our room and location. As you said,our hotel is 2 min. walk from JR Wakayama Sta. and the airport limo is also very close, so it is very convenient to go anywhere. We continually strive to improve our quality of service and look forward to welcoming you back here in the near future. Best regards, Hotel Manager

Responded February 25, 2020
Hotel Granvia Wakayama
7.2
Very good
David from Singapore
Couple
Moderate Twin Room
Stayed 2 nights in January 2023

Poor Breakfast Experience”

We were at the breakfast restaurant at 8.55am. A the restaurant closes at 9am, we just asked to be allowed to takeaway coffee. But the staff exercised nil flexible and declined. There were other diners who are still having breakfast when we arrived.

Reviewed January 03, 2023

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Dear David Thank you for choosing to stay at Hotel Granvia Wakayama. Also, thank you for your letter of report on that day. We sincerely apologize that our restaurant didn’t meet your expectations this time. Your comments are very important to us and we will strengthen staff education, to provide you with better service. We hope to have another chance to welcome you here soon. Sincerely yours, Hotel Manager

Responded January 09, 2023
Hotel Granvia Wakayama
9.6
Exceptional
James from Japan
Business traveler
Single Standard Non-Smoking
Stayed 1 night in March 2018

Exceptional”

Hotel Granvia is located 2 or 3 minutes' walk from the Wakayama JR station. It is a new building with a well-trained staff--exceptionally courteous. The room was very clean and had everything one needs. I spent two nights in Wakayama, the first night here, and the second night at a hotel 4 minutes further away from the station, at 2/3 the price. The other hotel was fine for me, though those who don't like older buildings, a slight background smell of smoking, and smaller rooms would do better to stay at the Hotel Granvia.

Reviewed March 18, 2018

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9.6
Exceptional
Lydia from Singapore
Solo traveler
Single Standard Non-Smoking
Stayed 2 nights in December 2018

Fantastic Location”

Loved my short stay in Wakayama at The Hotel Granvia Wakayama. Conveniently located just outside the Wakayama Station, with lots of eateries, bus station and shopping mall all just outside the hotel! Ms Mizakaya at Front Desk made an exception and graciously allowed me to store my luggage for 2 days while I went off to Kawayu Onsen, even when I was leaving Wakayama upon my return. Thank you! I'll definitely stay at The Granvia Wakayama again.

Reviewed December 26, 2018

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Dear Lydia Thank you very much for choosing to stay at Hotel Granvia Wakayama. We are very happy to know that you had a good experience at our hotel. We will strive to provide better services, and truly look forward to your next visit. Best regards, Hotel Manager

Responded January 16, 2019
Hotel Granvia Wakayama
9.6
Exceptional
James from Japan
Business traveler
Single Standard Non-Smoking
Stayed 1 night in April 2018

Clean, functionally stylish, right at the JR Station”

The Wakayama Hotel Granvia is a nice hotel. The rooms are upscale "business" hotel style, in Japanese terms, meaning they are not 5-star but more than adequate for the business traveller. One can reserved through discount services, making it an excellent value, and the staff have been especially helpful and friendly, and remembered me from my prior stay. We did communicate in Japanese, but their courteous and professional demeanor suggests they are probably well-trained to interact with guests in English too. I gave the facilities a 4 instead of a 5 because their work station was not set up to make digital pdf's from my documents, only hard copy prints. The lobby is surprisingly sparse for such a large space, but there are numerous coffee shops nearby, either the one just off the lobby or next door accessible by connecting door to the departments store complex. It is located about as close as you're going to get to the train station without being on top of it.

Reviewed April 15, 2018

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8.0
Excellent
Fu from Hong Kong SAR, China
Couple
Stayed 2 nights in October 2016

Decent mid-tier hotel”

My wife and I stayed for two nights in early October. We took a shuttle bus from Kaisai International Airport to Wakayama JR station which was an easy journey. At Wakayama, you get off at the east side of the JR station, and you need to go through the underpass underneath the tracks to the west side of the station. Both sides have elevators, so there is no need to walk the stairs with your suitcases. You walk straight for about 50 meters and the hotel entrance is on your right hand side. It is not a new hotel, but quite modern and clean. This is a typical mid-tier hotel (there are more higher end hotels in the Granvia chain). The reception staff were nice. We had a Twin Superior Room which was of decent size with a small sofa and coffee table. We were able to open both suitcases on the floor at the same time. Wifi was good. Bathroom again quite typical. I borrowed a bicycle for free and cycled to the castle which took able 20 minutes. People cycle on the pavements, so it is quite safe and fun. Our package came with breakfast which, although not a feast, was decent enough. There are not a lot of sightseeing spots in Wakayama City, but if you are planning to go, I would recommend this hotel given its proximity to the JR station and restaurants, quality and cleanliness of the hotel (despite not having onsen).

Reviewed October 28, 2016

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