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Hotel Hakone Terrace
Deluxe Twin Non-Smoking, Hotel Hakone Terrace in Hakone
Entrance, Hotel Hakone Terrace in Hakone
Restaurant, Hotel Hakone Terrace in Hakone
Restaurant, Hotel Hakone Terrace in Hakone
Facilities, Hotel Hakone Terrace in Hakone
Facilities, Hotel Hakone Terrace in Hakone

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8.4

Excellent

150 reviews

150 reviews

See map
See map

7.7

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Excellent for walking
Walkable places
Hakone Meissen Antique Museum
340 m
Hakone Gōra Park
340 m
Hakone Museum of Photography
360 m
Hakone Tozan Cable Car Koen Kami Station
180 m
Hakone Tozan Cable Car Nakagora Station
290 m
Popular landmarks
The Hakone Open-Air Museum
980 m
Pola Museum of Art
2.0 km
Hakone Ropeway
2.1 km
Ōwakudani
2.2 km
Hakone Venetian Glass Museum
2.8 km
Closest landmarks
Hakuundo Chaen
410 m
Nakamura-ya Granna
530 m
Hakone Tozan Cable Car
550 m
Gora Station
550 m
Miyaginohayakawa River Bank
640 m

Hotel Hakone Terrace

1320-934, Gora, Hakone-machi Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Located in heart of Hakone

190 meters to public transportation

Inside city center

350 meters to Hakone Gōra Park

Facilities

Free Wi-Fi in all rooms!

Wi-Fi in public areas

Family room

Smoking area

Vending machine

Smoke-free property

Daily disinfection in common areas

Free face masks

Your dates are popular among travelersUsers are booking a place in Hakone every 2 minutes on Agoda.com
Value for money8.0
Location rating7.7
Nearest airportHaneda Airport (HND)
Distance to airport74.7 km

Rooms available at Hotel Hakone Terrace

Deluxe Twin Non-Smoking
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  • Room size: 40 m²/431 ft²
  • Nature view
  • 2 double beds or 1 futon
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Twin Room Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Nature view
  • 2 double beds and 1 futon
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Family Room with Loft with Private Bathroom
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  • Room size: 36 m²/388 ft²
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Twin Room with Private Bathroom
...
  • Room size: 36 m²/388 ft²
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Deluxe Room with Private Bathroom
...
  • Room size: 40 m²/431 ft²
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Family Room 4 Adults
...
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    Family Room 5 Adults
    ...
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      Family Room 3 Adults
      ...
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        Standard Twin Room (2 Large Twin Beds and 1 Twin Futon)
        ...
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          Deluxe Twin Room (2 Twin Beds and 1 Twin Futon)
          ...
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            Frequently asked questions

            How many floors does Hotel Hakone Terrace have?

            Hotel Hakone Terrace has a total of 3 floors.

            How many rooms does Hotel Hakone Terrace have?

            Hotel Hakone Terrace has a total of 8 rooms.

            What payment options are accepted at Hotel Hakone Terrace?

            Hotel Hakone Terrace accepts up to 6, with payment card selections including UnionPay, MasterCard, Visa, and American Express.

            What do past visitors love most about Hotel Hakone Terrace?

            Past guests that stayed at Hotel Hakone Terrace have given this property a rating of 9.122 for its remarkable cleanliness as the major highlight for their stay.

            What is the typical rating that past Solo travelers' have given to Hotel Hakone Terrace?

            Verified solo travelers that have stayed at this property have given Hotel Hakone Terrace an average rating of 9.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

            What is the typical rating that verified Couples' have given to Hotel Hakone Terrace?

            Verified couple travelers that have stayed at this property have given Hotel Hakone Terrace an average rating of 8.2. You can look up on more specific customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

            What is the typical rating that verified Families with older children have given to Hotel Hakone Terrace?

            Past families with older children that have stayed at this property have given Hotel Hakone Terrace an average rating of 8.9. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

            What is the average rating that past Group travelers have given to Hotel Hakone Terrace?

            Verified group travelers that have stayed at this property have given Hotel Hakone Terrace an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

            What restaurants are in close proximty of Hotel Hakone Terrace?

            Hotel Hakone Terrace’s local neighborhood is Hakone which comprises of popular restaurants such as Itoh Dining by Nobu, Gyoza Center, and Sengoku.

            What time is check-in and check-out at Hotel Hakone Terrace?

            Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

            What is the closest airport to Hotel Hakone Terrace?

            The nearest airport to Hotel Hakone Terrace is Narita International Airport, 135.0 km away.

            See map

            Explore the neighborhood

            What people love about Hotel Hakone Terrace

            • 10

              Exceptional
              Cleanliness

              "Spacious, clean and near to the cable car train station."

              Monaliza

              |

              December 1, 2019

            • 9.2

              Exceptional
              Spaciousness

              "Very spacious and sparkling clean room."

              Chang

              |

              June 17, 2019

            • 8.4

              Excellent
              Location

              "The Open Air Museum is in easy distance and was the highlight of the area, as well as the Yunessun novelty spa place which was great fun."

              Penny

              |

              July 4, 2019

            Overall rating:

            8.4

            Excellent
            150 reviews
            Cleanliness
            9.1
            Facilities
            7.9
            Location
            7.7
            Read all reviews >
            More about Hotel Hakone Terrace

            More about Hotel Hakone Terrace

            Hotel Hakone Terrace

            Enjoy your best urban adventure ever at Hotel Hakone Terrace, with its special, travel-minimizing location right in the city center, allowing you more time to see all that Hakone has to offer. Are you seeking the true Hakone? Experiencing the best of the city's culture is easy with a stay at Hotel Hakone Terrace, located merely 980 m from The Hakone Open-Air Museum.
            Enjoy all that Hotel Hakone Terrace has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
            All guestrooms at Hotel Hakone Terrace provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at Hotel Hakone Terrace are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
            Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and towels available in some guest bathrooms.


            Dining and things to do

            At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.


            Around the property

            Don't spend all your time inside while in Hakone! Don't forget to stop by the most iconic landmark in the area, the famous Hakone Ropeway just 2.1 km away. Be sure to visit Odawara Castle located 10.1 km away, an item on every checklist of those who travel to Hakone.


            Reasons to stay here

            Find rooms here that are cheaper than 93% of all other options in the city.
            Compared to other accommodations in Hakone, facilities here are rated higher than 82% of them.
            Guests who stayed here found it to be neat and tidy, scoring it above 91% of other accommodations in the city.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.9

            Most talked about facilities

            Housekeeping

            3 mentions

            Taxi

            1 mention

            Languages spoken
            • English
            • Japanese
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Wi-Fi in public areas
            Dining, drinking, and snacking
            • Vending machine
            Services and conveniences
            • Elevator
            • Smoke-free property
            • Smoking area
            Cleanliness and safety
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • Free face masks
            • Hand sanitizer
            • Hygiene certification
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Temperature check for guests and staff
            For the kids
            • Family room
            Access
            • Pets allowed

            Location

            1320-934, Gora, Hakone-machi Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0408
            Very good
            Location

            7.7

            Airports
            • Haneda Airport (HND)
              74.7 km 1.6 hour drive
            • Mt. Fuji Shizuoka Airport (FSZ)
              93.5 km 1.8 hour drive
            Public transportation
            • Hakone Tozan Cable Car Koen Kami Station
              180 m
            • Hakone Tozan Cable Car Nakagora Station
              290 m
            Hospital or clinic
            • Hakone Rehabilitation Hospital
              2.4 km
            Convenience store
            • Lawson
              890 m
            Cash withdrawal
            • ATM
              500 m

            What's nearby

            Popular landmarks
            • Hakone Gōra Park
              340 m
            • The Hakone Open-Air Museum
              980 m
            • Pola Museum of Art
              2.0 km
            • Hakone Ropeway
              2.1 km
            • Ōwakudani
              2.2 km
            • Hakone Venetian Glass Museum
              2.8 km
            • Sengokuhara
              3.8 km
            • Hakone Shrine / Kuzuryu Shrine Singu
              5.3 km
            • Odawara Castle
              10.2 km
            Nearby landmarks
            • Hakone Tozan Cable Car Koen Kami Station
              180 m
            • Hakone Tozan Cable Car Nakagora Station
              290 m
            • Hakone Tozan Cable Car Koen Shimo Station
              330 m
            • Hakone Meissen Antique Museum
              340 m
            • Hakone Gōra Park
              340 m
            • Hakone Museum of Photography
              360 m
            • Hakuundo Chaen
              410 m
            • Kami-Gora
              510 m
            • Nakamura-ya Granna
              530 m
            • Hakone Tozan Cable Car
              550 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Others
            • The property does not have an elevator.
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from15:00
            • Check-in until19:00
            • Check-out until10:00
            • Reception open until19:00
            The property
            • Number of floors3
            • Number of rooms 8

            Reviews of Hotel Hakone Terrace from real guests

            Provided by verified guests of Agoda
            8.2
            /
            10
            Cleanliness9.1
            Facilities7.9
            Location7.7
            Service8.2
            Value for money8.0
            High score for Hakone
            Rating
            9+ Exceptional (20)
            8-9 Excellent (4)
            7-8 Very Good (9)
            6-7 Good (3)
            <6 Below Expectation (4)
            Time of the year
            Mar - May (13)
            Jun - Aug (8)
            Sep - Nov (10)
            Dec - Feb (9)

            Show reviews that mention 

            Showing 40 verified guest comments
            12
            9.6
            Exceptional
            Jennifer from United States
            Couple
            Twin Room Non-Smoking
            Stayed 3 nights in April 2018

            Great Value, Great Area, Very New and Clean”

            We stayed here for 3 nights and were sad to leave. We didn't try the restaurant, the food seemed a little pricey for what was being offered. Not lots of food options around yet were saved one night by eating at the Ninja Cafe. Gora Park is walking distance and nice. Having the Hakone Free Pass makes taking the train and cable cars up the mountain easy. We really wanted to stay in a Ryokan with an onsen but ones in our price range seemed dated. We opted for this lovely new place visit a local onsen, Hakone Yumoto instead. So happy with all the amenities. The staff were very kind at check in and the kitchenette and balcony were both great to have. Some bonuses include great water pressure in shower and Netflix on the t.v. One draw back is even though you have a kitchenette they give you not a cup, glass or bowl or chopsticks. We ate well from local convenience stores and were happy to have a hot water dispenser on tap. We did have to walk up the hill after 7p.

            Reviewed April 25, 2018

            See room deals

            9.6
            Exceptional
            Man from Singapore
            Couple
            Twin Room Non-Smoking
            Stayed 2 nights in November 2018

            I was blown away by how huge the room was”

            I can’t believe how big the room was. My husband loved the bed, he said it was the most comfortable bed ever slept in a 3 star hotel. The bath tub had a special heating system to keep the water warm. The room had a leather sofa, 2 big beds (we slept on one of them because it’s just two of us). Great selection of amenities, lots of bags of coffee and tea in room. The hotel has annex room (tatami style) and terrace room (normal bed w balcony). We stayed in the terrace room, 3rd floor. However we had to drag our luggage up to 3rd floor :(. And then drag it down ourselves. There is no room cleaning service, hence we need to exchange our towels at the reception. We visited the annex, dragging the luggage down and up the slope is not fun. There is no staff available to help with transporting your luggage, so please make sure not to injure yourself!

            Reviewed November 19, 2018

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            8.8
            Excellent
            Amanda from Singapore
            Couple
            Family Room with Loft with Private Bathroom
            Stayed 2 nights in April 2019

            Great location and huge room”

            Actually it was my mistake as I thought nearest station is Gora and we walked all the way from the train station with 2 huge ass luggages up the bumpy slope only to realize we could have taken the cable car as it’s part of our 3 day pass. The transportation system in Hakone is top notch and you can easily roll your luggage from the train to the cable car.

            Reviewed May 07, 2019

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            7.2
            Very good
            JENNIFER from China
            Couple
            Twin Room Non-Smoking
            Stayed 1 night in September 2018

            The Stay was ok”

            The hotel is abt 5 mins walk from the Hakone Tozan Cable Car stn (3rd Stop fr Gora). Restaurant food not appealing so we went for convenient store which is 10 mins walk. It’s not bad to walk there but the way back is a uphill slope and we weren’t able to take the Cable Car cos no more ride after 8pm. It’s a serviced apartment w water kettle, microwave , fridge and stove. But no cooking pan or other cutleries so we can only cook instant noodles. The room was spacious and the stay was ok. We hoped to keep the luggage there before we came to fetch in the evening but was told they could only keep till 3pm so we had to bring to the lockers at Gora stn. Luckily we only had two small hand luggage’s, so not a big issue. It was raining when we checkout n we asked to borrow an umbrella. She gave us two small ones for free, which was quite nice.

            Reviewed September 21, 2018

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            10.0
            Exceptional
            Joseph from United States
            Couple
            Twin Room Non-Smoking
            Stayed 2 nights in June 2018

            Great location and lovely spacious room”

            The location of this hotel is next to the cable car making travel without a car in Japan convenient but far enough that it is quiet. The rooms have lovely modern decor and there is an excellent restaurant next door. There is a small kitchen, seating area with couch, comfortable beds and great bathroom/tub. We were easily able to walk to the Open Air Museum, and could take the cable to the lake easily. The staff is excellent. It is a smaller quiet place.

            Reviewed June 16, 2018

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            9.2
            Exceptional
            Chang from Singapore
            Family with young children
            Twin Room Non-Smoking
            Stayed 2 nights in June 2019

            Exceptional”

            Very spacious and sparkling clean room. Value for money for a family of 3. Location - it is 3min walk to a train station which is 2 stops from Gora station. That is convenient but the trains end early so it can be challenging and dark to walk uphill to the hotel.

            Reviewed June 17, 2019

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            10.0
            Exceptional
            SHIU from Hong Kong SAR, China
            Solo traveler
            Stayed 2 nights in April 2018

            Wonderful experience in Hakone”

            The hotel room is large, facilities are wonderful including the kitchen, bathroom, very quiet and nice place close to the cable car station. I highly recommend this hotel.

            Reviewed April 09, 2018

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            9.6
            Exceptional
            Karen from Singapore
            Family with teens
            Twin Room Non-Smoking
            Stayed 1 night in February 2018

            Little hideaway”

            Quiet place tucked away from the main station in Gora. Everything is nice and new. The lady in front (Takayama?) was pleasant. When staying here, be prepared to go up and down sloping streets after the cable car has closed. Or be prepared to beat the crowd going back in the cable car between 3-4PM. Not with your luggages I hope. Better get a taxi. But overall the hotel was nice. There was a kitchenette and a couch. We had a good time here.

            Reviewed February 23, 2018

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            8.4
            Excellent
            Penny from Australia
            Family with teens
            Family Room with Loft with Private Bathroom
            Stayed 2 nights in June 2019

            good place quiet area”

            Spacious room. The restaurant was nice, which was good as there is no shops or other restaurants around to eat in. The town in dead quiet after 5pm and there is nowhere open to get dinner, so the first night when the hotel restaurant was not open, we ate early at a cafe (which closed at 6pm so be quick!). The Open Air Museum is in easy distance and was the highlight of the area, as well as the Yunessun novelty spa place which was great fun.

            Reviewed July 04, 2019

            See room deals

            9.2
            Exceptional
            Paul from Singapore
            Couple
            Twin Room Non-Smoking
            Stayed 2 nights in November 2018

            Great spacious hotel”

            A great clean, modern, and spacious hotel room! It is also near the cable car station.

            Reviewed November 25, 2018

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            9.2
            Exceptional
            levina from Indonesia
            Couple
            Deluxe Twin Non-Smoking
            Stayed 1 night in May 2018

            Great Room”

            The room is very spacious with big sofa, comfy bed, huge window to have nature view, also they provide kimono. Very very satisfied with the room. But if you bring big luggage, you will need effort to bring your luggage go up if your room is in upper floor, no elevator here.

            Reviewed June 06, 2018

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            10.0
            Exceptional
            Chun
            Family with teens
            Family Room with Loft with Private Bathroom
            Stayed 1 night in February 2019

            Exceptional”

            Very good location. Only 10 mins walk to the convenience store and 5 mins to the Gora Park. The room is very clean and new. It looks like a small apartment. The staffs are very helpful and good in English. However, if the last check-in time could be extended to 9:00 instead of 8:00 p.m. would be better.

            Reviewed February 08, 2019

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            8.8
            Excellent
            edlyn from Hong Kong SAR, China
            Family with teens
            Twin Room Non-Smoking
            Stayed 2 nights in December 2018

            spacious rooms”

            Well appointed hotel rooms, spacious for Japan. Clean and comfortable.

            Reviewed March 24, 2019

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            7.6
            Very good
            Jun from Singapore
            Group
            Family Room with Loft with Private Bathroom
            Stayed 1 night in March 2020

            Very good”

            There is no lift, please travel light when staying at this hotel. Location was good but there vehicle parking only available at Annex. The room is well equipped and even have an small kitchen.

            Reviewed March 07, 2020

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            6.8
            Good
            KuanTing from Taiwan
            Group
            Twin Room Non-Smoking
            Stayed 1 night in April 2018

            Well designed room without elevator”

            There is no elevator in the hotel, so you need to carry the luggage up to the floor by yourself, which is a bit tiring for those who carry large luggage. And there is no clean up service and no renew for the bath kits if you stay for more than two days. The location is pretty nice, the restaurant in the front is quite good, and the room is really well designed and comfortable with enough space.

            Reviewed December 23, 2018

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            9.2
            Exceptional
            Ed from United States
            Family with young children
            Stayed 2 nights in April 2018

            Nice little apartment”

            Nice little apartment with a small kitchen. We ate downstairs the 1st night as there are not a lot of places to eat in Gora. Food was good but a bit expensive, we went to another place the 2nd night. Great place to stay if your on the way to the ropeway and want to drop your bags. Also check out Cho-an-ji with the 500 buddas.

            Reviewed April 15, 2018

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            10.0
            Exceptional
            Arlene from Australia
            Couple
            Twin Room Non-Smoking
            Stayed 2 nights in October 2018

            Big room”

            The room is bigger than i expected and the room is nicer than the pic! Love it!

            Reviewed October 14, 2018

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            4.0
            Yohannes from Indonesia
            Family with young children
            Twin Room Non-Smoking
            Stayed 1 night in June 2019

            Not good for family vacation”

            The reason I book this place is because it's cheaper than other hotels. A decision I totally regret. Not only this place DOES NOT HAVE ELEVATOR, but it was far and secluded from anything! Even no convenience store nearby! The only good thing is just that the room is big and spacious, but that's it. If you want to stay at Hakone, don't be a cheapskate and just choose another hotel other than this even though it could be more expensive.

            Reviewed June 18, 2019

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            7.6
            Very good
            Pei from Malaysia
            Family with young children
            Twin Room with Private Bathroom
            Stayed 1 night in November 2018

            Overall good”

            overall good. just that no lift and very taxing when you need to carry luggage up to top floor

            Reviewed October 17, 2019

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            10.0
            Exceptional
            SHAOYU from Taiwan
            Family with young children
            Deluxe Twin Non-Smoking
            Stayed 1 night in November 2018

            Exceptional”

            very comfortable room. Clean and amazing big. And very nice view

            Reviewed February 25, 2019

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            12
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