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Exterior view, Hotel Hankyu International in Osaka
Deluxe Double Non-Smoking - Guestroom, Hotel Hankyu International in Osaka
a large building with a clock tower in the middle of it, Hotel Hankyu International in Osaka
a large room with a large clock on the ceiling, Hotel Hankyu International in Osaka
a large room with a large clock on the wall, Hotel Hankyu International in Osaka
a hotel room with two beds and a television, Hotel Hankyu International in Osaka
Hotel Hankyu International

Removed from saved list

8.9

Excellent

3,503 reviews

3,503 reviews

View44
Housekeeping40
Shops16
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Applause Tower (Hankyu Chayamachi Bldg)

10 m

Umeda Arts Theater

20 m

STEP

100 m

Mainichi Broadcasting System, Inc.

130 m

LOFT Umeda / Shinsaibashi

140 m

Popular landmarks
Kuchu Teien Observatory

800 m

Minami (Namba)

3.1 km

Osaka Castle Park

3.5 km

Osaka Castle

3.7 km

Shinsaibashi-Suji Shopping Street

4.2 km

Closest landmarks
Maruzen & Junkudo Bookstore

190 m

Hankyu Kappa yokochou

190 m

Kita Motor Pool

220 m

Toyosaki South Park

230 m

The Post Office Shop

260 m

Hotel Hankyu International

19-19 Chayamachi Kita-ku, Umeda, Osaka, Japan, 530-0013 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Sparkling clean

310 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Excellent breakfast

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming Pool

Shops

Bar

This property is in high demand!

10 travelers have booked today.

Value for money8.9
Location rating8.7
Nearest airportOsaka International Airport (ITM)
Distance to airport10.3 km

Rooms available at Hotel Hankyu International

Exceptional
Room comfort & quality

9.4

Luxury Junior Suite - Non-Smoking
...
  • Room size: 67 m²/721 ft²
  • City view
  • 2 semi double beds
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Luxury Junior Suite (Luxury Floor)
...
  • Room size: 67 m²/721 ft²
  • Night view
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Presidential Suite Non-Smoking
...
  • Room size: 168 m²/1808 ft²
  • City view
  • 2 double beds
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Superior Twin Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
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Executive Suite Non Smoking
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
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International Suite - Non-Smoking
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
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Deluxe Double Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Luxury Double Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Luxury Deluxe King Room - Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Twin Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Hankyu International?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Hankyu International?

Parking is available for a fee of 3000 JPY per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Hotel Hankyu International?

Adults can enjoy breakfast offered with an additional charge of 3630 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Hankyu International?

Hotel Hankyu International features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Hotel Hankyu International?

Large events and gatherings such as weddings can be hosted at Hotel Hankyu International.

Can business events be hosted at Hotel Hankyu International?

On-site venues and convenient event services make Hotel Hankyu International an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people.

What is the smoking policy at Hotel Hankyu International?

Hotel Hankyu International does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Hankyu International?

The closest train, metro, or bus station is Umeda Train Station, 320 m away from Hotel Hankyu International.

What restaurants are nearby Hotel Hankyu International?

Hotel Hankyu International is located in Umeda, famous for good restaurants such as Buffet Style Olympia, Buff and Unatoto.

What popular shopping places are close to Hotel Hankyu International?

Hotel Hankyu International is located in Umeda area which features shopping places such as Grand Front Osaka, OSAKA STATION CITY and Hankyu Umeda Honten.

What are popular attractions near Hotel Hankyu International?

Guests at Hotel Hankyu International can easily visit Kuchu Teien Observatory, Umeda Sky Building and Mint Museum located in the Umeda area.

What popular natural sightseeing spots are close to Hotel Hankyu International?

Hotel Hankyu International is located in the Umeda area, which is famous for natural sightseeing destinations such as Ogimachi Park, Nakanoshima Rose Garden and Zoheikyoku Sakura no Torinuke.

See map

Explore the neighborhood

What people love about Hotel Hankyu International

  • 10

    Exceptional
    Cleanliness

    "Clean and convenient."

    Promsit

    |

    January 4, 2020

  • 8.8

    Excellent
    Cleanliness

    "The rooms were clean, amenities were great and the hotel was just a stone throw away from the Osaka Station with hundreds of food and shopping options."

    Dennis

    |

    December 13, 2019

  • 9.2

    Exceptional
    Location

    "A location that serves well and the hotel is great.with veiw that is beautiful in the early morning."

    Albert

    |

    January 24, 2023

Property ranking|Compared to 3,593 Osaka properties
See all rankings
Room comfort score
9.4/10
Room size
62 sqm.
Service score
9.4/10
Cleanliness score
9.4/10
Better than
99
%
of Osaka properties
Bigger than
99
%
of Osaka properties
Better than
98
%
of Osaka properties
Better than
98
%
of Osaka properties
Overall rating:

9

Exceptional
2,830 reviews
Cleanliness
9.4
Facilities
8.8
Location
8.7
Read all reviews >
What travelers say they love:
the location is quite convenient and somewhat service is goo...
Ka from Hong Kong SAR, China
Family with young children
More about Hotel Hankyu International

More about Hotel Hankyu International

Hotel Hankyu International

For travelers who want to take in the sights and sounds of Osaka, Hotel Hankyu International is the perfect choice. Its convenient location right in the city center allows you more time to see all that Osaka has to offer. Are you seeking the true Osaka? Experiencing the best of the city's culture is easy with a stay at Hotel Hankyu International, located merely 4.4 km from Dotonbori.
At Hotel Hankyu International, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Hankyu International. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Hotel Hankyu International are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Hotel Hankyu International are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper and television available in some selected rooms.
Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Hotel Hankyu International. A relaxing end to every day is possible with a visit to the massage and salon. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's library.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Osaka. Be sure to stop by Osaka Castle located 3.7 km away, one of the most famous of all local landmarks.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 98% of other accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Osaka.
Past guests love the staff and service here, rating it above 98% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

28 mentions

View

21 mentions

Breakfast

15 mentions

Food & Dining

5 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Shower
  • Towels

Food and dining

Breakfast options
  • American

Location

19-19 Chayamachi Kita-ku, Umeda, Osaka, Japan, 530-0013
Excellent
Location

8.7

Airports
  • Osaka International Airport (ITM)
    10.3 km 20 min drive
  • Kobe Airport (UKB)
    25.9 km 54 min drive
Public transportation
  • Umeda Train Station
    320 m 6 min walk
  • Nakatsu Subway Station
    330 m 7 min walk
Hospital or clinic
  • Sugi Yakkyoku
    450 m
Shopping
  • Shinsekai Ichiba
    6.2 km
Convenience store
  • 7 Eleven
    1.7 km 9 min drive
Cash withdrawal
  • ATM
    20 m 1 min walk

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    800 m
  • Minami (Namba)
    3.1 km
  • Osaka Castle Park
    3.5 km
  • Osaka Castle
    3.7 km
  • Shinsaibashi-Suji Shopping Street
    4.2 km
  • Dotonbori
    4.4 km
  • Kuromon Market
    4.9 km
  • Tsutenkaku
    6.3 km
  • Universal Studios Japan
    7.7 km
  • Osaka Aquarium Kaiyukan
    8.7 km
Nearby landmarks
  • Applause Tower (Hankyu Chayamachi Bldg)
    10 m
  • Umeda Arts Theater
    20 m
  • STEP
    100 m
  • Mainichi Broadcasting System, Inc.
    130 m
  • LOFT Umeda / Shinsaibashi
    140 m
  • NU Chayamachi
    160 m
  • URBAN RESEARCH
    160 m
  • KALDI COFFEE FARM
    170 m
  • MARUZEN (Osaka-Umeda)
    180 m
  • Chaska Chayamachi
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • An additional charge will be required for use of the fitness center, sauna, swimming pool and massage.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)3630 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges1
  • Number of floors34
  • Number of restaurants3
  • Number of rooms 168
  • Room voltage100
  • Most recent renovation2018
Parking
  • Daily parking fee3000 JPY

Property announcements

Property has committed SDGs. Proeprty will provide amenities at front lobby from April 1st, 2022 due to reduce plastic.

Reviews of Hotel Hankyu International from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities8.8
Location8.7
Room comfort and quality9.4
Service9.4
Value for money8.9
High score for Osaka
Rating
9+ Exceptional (742)
8-9 Excellent (216)
7-8 Very Good (133)
6-7 Good (34)
<6 Below Expectation (52)
Time of the year
Mar - May (226)
Jun - Aug (277)
Sep - Nov (333)
Dec - Feb (341)
All guests (2,830)
All room types
All languages

Show reviews that mention 

Showing 1,177 verified guest comments
12345
10.0
Exceptional
Gweny from Malaysia
Family with teens
Stayed 4 nights in December 2019

A hotel worth staying”

Hotel is in a great good location, very near to restaurants, malls, train station. Very convenient. Staff was excellent - took good care of us - from from the front desk to the concierge!! View from our room was great - and service and cleanliness was very good. Highly recommend this hotel. Will be back again - thank you for giving us a memorable stay.

Reviewed December 09, 2019

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Dear Ms. Gweny We would like to express our great thanks to you for staying at Hotel Hankyu International and sharing your comments with us. Also thank you in particular for your kind praise of our staff, room and location. It is such an honor to hear that our hotel could meet your expectations. We look forward to welcoming you back to our hotel on your next visit to Osaka. Best regards, Hotel Hankyu International Service team

Responded December 17, 2019
Hotel Hankyu International
10.0
Exceptional
VONNY from Australia
Family with teens
Luxury Twin Room for 3 People - Non-Smoking 
Stayed 2 nights in January 2019

Vonny from Australia Jan'19”

A very nice hotel, comfortable, spacious and very clean room. Excellent English breakfast with Royal treatment. Super helpful staff. So close to Yodobashi and shopping/ food areas. Well worth the value and definitely would go back and stay when we are in Osaka next.

Reviewed January 19, 2019

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Dear Vonny, Thank you for staying with us and for taking your time to provide us such a wonderful reviews. We are delighted to know that you were satisfied with our room and the environment around our hotel. It’s also an honor to hear that our service team were helpful to you. Your praise and feedback are the motivation to make us move forward. We look forward to welcoming you back for another fantastic experience again. Hope your travels bring you back to Osaka soon! Best regards,

Responded January 23, 2019
Hotel Hankyu International
10.0
Exceptional
LEE from Taiwan
Family with teens
Moderate Double Room - Non-Smoking
Stayed 2 nights in November 2019

an A+ RATE hotel!”

Great service, nice location. Clean and comfortable. Room size is really big compare to others. Guess service is great, they even show you the room by guiding us to our room, it's the first time of my experience.

Reviewed November 08, 2019

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Dear Mr. Lee We would like to thank you for staying at Hotel Hankyu International and sharing your comments with us. We are delighted to know that you were satisfied with our services and location. Your praise and support are the motivation for us to go forward. Once again, thank you for choosing our hotel for your stay in Osaka. We hope to see you soon and look forward to having you as our guest again. Best regards, Hotel Hankyu International Service team

Responded November 22, 2019
Hotel Hankyu International
10.0
Exceptional
Michael
Couple
Luxury Deluxe King Room - Non-Smoking
Stayed 4 nights in May 2019

High Luxury Very Reasonably Priced”

A luxury experience in every way priced like a business hotel. Beautiful room, super-helpful and responsive staff, lovely 25th floor breakfast facilities if you have an executive room. We speak Japanese, so no problem for us, but some of the English speakers on the staff could use some additional language learning. But overall, a fabulous experience especially given the price we paid through Agoda.

Reviewed May 29, 2019

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Dear Michael, Thank you very much for your wonderful feedback and for taking the time to share your amazing experience with us. We're pleased to hear that you were enjoyed your stay and found our staff were friendly and helpful. Guest satisfaction is always our priority so we're glad that we could meet your expectations. We strongly hope your travels bring you back to the Osaka area soon and we would love to have an opportunity being of your service again.

Responded June 03, 2019
Hotel Hankyu International
9.6
Exceptional
Penrapee from Thailand
Family with young children
Superior Triple - Non-Smoking
Stayed 4 nights in December 2018

New, clean and spacious room ”

If you're looking for a hotel in Osaka that is central and yet not so busy, this hotel best suits your needs. It is located about 10 minutes walk from JR Osaka station and few minutes walk from shops and restaurants. Considering the room size of other hotels in Japan, the room here is very spacious, especially the bathroom, and with great view of the city too. Also, everything is new and spotless. The staff are helpful and kind. Our family had a wonderful time staying at the hotel and would definitely come back the next time we're back in Osaka.

Reviewed January 14, 2019

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Dear Penrapee, Thank you very much for staying with us at Hankyu International and for taking your time to share your experience with us. We appreciate your glowing comments about the service you received from our staff. Your compliments will be shared. We are also thrilled to know that you enjoyed your stay and liked our rooms. The praise and support from you are our motivation to make us move forward in the future. It’s always a pleasure having you as our guests. We look forward to welcoming you back soon. Best regards,

Responded January 23, 2019
Hotel Hankyu International
10.0
Exceptional
Amy from Hong Kong SAR, China
Family with teens
Superior Suite - Non-Smoking
Stayed 1 night in January 2019

High quality, nice view, nice lication”

The staff are very thoughtful with good courtesy. Good tea at room with nice view. Convenient location, nice big bed. High quality toiletries. If you join local tour, the carpark opposite to the hotel is a meeting place. Very convenient.

Reviewed January 05, 2019

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Dear Amy, Thank you very much for staying with us at Hankyu International Hotel and for taking your time to share your experience with us. We appreciate your glowing comments about the service you received from our courteous associates and the great atmosphere and staff. Your compliments will be shared. We are also thrilled to know that you enjoyed your stay. It’s always a pleasure having you as our as our guests. We look forward to welcoming you back soon. Best Regards,

Responded January 12, 2019
Hotel Hankyu International
10.0
Exceptional
Maria from United States
Couple
Luxury Deluxe King Room - Non-Smoking
Stayed 2 nights in April 2019

Exceptional”

Such an excellent hotel and location. Our room was very spacious and super clean. The staff was always very helpful and courteous. We would definitely stay here again.

Reviewed April 10, 2019

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We thank you for such positive feedback! We’re certainly pleased to know you found our staff was helpful and courteous. We have shared your comments with our staff to continue upholding the commitment of our guest satisfaction. We realize you have many hotels to choose from when visiting Osaka and we are truly honored to be considered your favorite place to stay in Osaka. We look forward to welcoming you back again to Hotel Hankyu International and hope to see you soon. Best regards,

Responded April 22, 2019
Hotel Hankyu International
9.6
Exceptional
Jae from South Korea
Couple
Luxury Twin Room - Non-Smoking
Stayed 1 night in March 2019

Room with very nice view”

The hotel was located close enough to walk from Umeda station. I followed the direction on the Hotel's website. The reception staff was very nice and the area was full with beautiful flower. I was traveling with my mother and the room was located on the high floor which has a view of river and bridges. The bed was big and the bathroom was very spacious. We didn't have breakfast there but used the basement restaurant area which was convenient. We were going to use a limousine bus to the airport and was told we were able to leave our bags to New Hankyu hotel which is close to the airport bus stop. The hotel rate was in a bit pricey side but it was worth the price and very nice.

Reviewed April 01, 2019

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What awesome compliments! We really appreciate your comment and thank you for allowing us to take care of you during your time in Osaka. We are delighted to hear that our hotel was conveniently located for your travel needs. It is also great to know that you enjoyed your stay with a wonderful view from our guest rooms and found our rooms to be comfortable. We have shared your comments with our staff to continue upholding the commitment of our guest satisfaction. We hope you visit us again whenever your travels bring you back to the Osaka area. Best regards,

Responded April 22, 2019
Hotel Hankyu International
10.0
Exceptional
Christine from Philippines
Family with young children
Superior Quad Non-Smoking
Stayed 3 nights in April 2019

Exceptional”

Love that they give us unlimited bottled water :) their toiletries are so nice... there is for female and for male ... their breakfast is not buffet but it was delicious and satisfying. Will definitely book again when we visit osaka again soon 😊

Reviewed April 27, 2019

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Thank you for taking the time to share your positive experience with us. We are certainly delighted that you selected Hotel Hankyu International as your accommodation of choice while visiting Osaka. We are glad to hear that you were satisfied with our Hotel, provided service and toiletries. We can’t wait to welcome you to stay with us again! Hope to see you soon. Sincerely,

Responded May 05, 2019
Hotel Hankyu International
9.6
Exceptional
Daphne
Family with teens
Moderate Double Room - Non-Smoking
Stayed 2 nights in January 2020

Breathtaking!”

The service was fantastic and the room itself was spacious and comfortable. The bathroom was the highlight of the room, very large and welcoming. The view the rooms had was amazing, a beautiful look over of Osaka. The service was highly appreciated too! I would definitely recommend this hotel!

Reviewed January 23, 2020

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10.0
Exceptional
Christina from Philippines
Business traveler
Superior Twin Non-Smoking
Stayed 1 night in May 2019

Excellent Hotel”

The employee is very accommodating, they are very good in English and with good service oriented. The Hotel is very nice and excellent place to stay.

Reviewed May 21, 2019

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We appreciate for such wonderful review and taking the time to share your experience with us. We’re certainly pleased to know that you found our staff was helpful and delighted to hear that you enjoyed your stay with us. We shared your comments with our staff to continue upholding the commitment of our guest satisfaction. We always love to have you as our guest again. Hope your travels bring you back to the Osaka area soon. Sincerely,

Responded May 27, 2019
Hotel Hankyu International
10.0
Exceptional
Jon from Australia
Couple
Junior Suite Non-Smoking
Stayed 3 nights in April 2019

The Hanyu Intenational is the classiest hotel we have ever been im”

The hotel ambience was spectacular, the staff were amazing and very friendly supportive and extremely helpful. Just loved this hotel

Reviewed April 27, 2019

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What a awesome compliments! We really appreciate your comment and thank you for allowing us to take care of you during your time in Osaka. We are delighted to know that you found our staff was helpful and friendly. We have shared your comments with our staff to continue upholding the commitment of our guest satisfaction. We hope you visit us again whenever your travels bring you back to the Osaka area. We look forward to seeing you soon. Sincerely,

Responded May 05, 2019
Hotel Hankyu International
9.6
Exceptional
Colin from Australia
Family with young children
Luxury Twin Room for 3 People - Non-Smoking 
Stayed 6 nights in April 2019

A very enjoyable stay”

A great choice with lots of local eateries and close vicinity to public transport. Very helpful staff, beds were comfortable and the amenities were excellent. If you wish to do some laundry there is a 24hr self serve laundromat just a few minutes walk away.

Reviewed April 29, 2019

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We thank you for such positive feedback and taking the time to share your experience with us! We’re certainly pleased to know you found our staff was helpful and delighted to hear that you enjoyed your stay with us. We have shared your comments with our staff to continue upholding the commitment of our guest satisfaction. We hope you visit us again whenever your travels bring you back to the Osaka area. Sincerely,

Responded May 14, 2019
Hotel Hankyu International
10.0
Exceptional
Colin from Australia
Family with young children
Superior Suite - Non-Smoking
Stayed 6 nights in April 2019

Everything was perfect”

The staff and standard of this hotel goes above and beyond all expectations. A truly hidden gem in Osaka. I look forward to staying here again when in Osaka next time.

Reviewed July 10, 2019

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Thank you very much for staying at the Hotel Hankyu International and share your wonderful comments with us. It is our pleasure to hear that our hotel could meet your expectations and the best remark you gave us. Hope we can see you again. Thank you very much.

Responded July 17, 2019
Hotel Hankyu International
9.6
Exceptional
Loraine from Australia
Couple
Deluxe Double Non-Smoking
Stayed 2 nights in April 2019

Great accommodation”

Everything was great - location, views, service, amenities, cleanliness, facilities, comfort. Can't fault it at all! And the room was by far the largest one we stayed at during our time in Japan.

Reviewed April 30, 2019

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Thank you very much for staying at Hankyu International and for taking time to share such wonderful feedback with us. We are thrilled to know that you enjoyed your stay and liked our hotel so much. The praise and support from you are our motivation to make us move forward in the future. It’s always a pleasure having you as our guests. We look forward to welcoming you back soon. Sincerely,

Responded May 14, 2019
Hotel Hankyu International
9.6
Exceptional
Kenneth from United Kingdom
Couple
Luxury Double Non-Smoking
Stayed 1 night in October 2019

Lovely full service hotel”

We stayed in a superior room in the 13th floor. Huge bed and nice sitting area. Great facilities in the hotel including a gym and pool. Lovely breakfast although the service was haphazard. Amazing views and very central. The staff were very caring when my wife was a little unwell. Very recommended if you have a big budget.

Reviewed October 13, 2019

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Dear Mr. Kenneth We would like to express our great thanks to you for staying at Hotel Hankyu International and taking the time to share your comments with us. The luxury rooms that you stayed at this time are located on 32nd floor and above, so it is such an honor to hear that you could enjoy the views from your room. Also thank you in particular for your kind praise of our guest room, staff and facilities including fittness center. We would love to have you back again in the near future for another great experience. Best Regards, Hotel Hankyu International Service team

Responded October 22, 2019
Hotel Hankyu International
10.0
Exceptional
Rashid
Family with teens
Stayed 3 nights in June 2019

One of the best hotels”

Luxurious rooms, great location, great staff and prompt service

Reviewed June 26, 2019

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Thank you very much for your excellent review of our Hotel! We truly appreciate your business and trust. It is awesome to know that our Hotel and service meet your expectations. Definitely looking forward to welcoming you again in the near future! Have a wonderful day!

Responded June 27, 2019
Hotel Hankyu International
10.0
Exceptional
Isabel from Singapore
Couple
Deluxe Double Non-Smoking
Stayed 5 nights in June 2018

Absolutely perfect”

luxurious and beautiful, far from JR stations but the walk there is enjoyable. Would recommend.

Reviewed February 28, 2019

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Dear Isabel, Thank you very much for staying at Hotel Hankyu International and taking the time to write such a wonderful review. We're delighted that you enjoyed your stay with us. It’s such an honor to hear you that you would recommend us. We would love to have you back again in the near future for another great experience. Best Regards,

Responded March 07, 2019
Hotel Hankyu International
10.0
Exceptional
Kam from Hong Kong SAR, China
Family with teens
Luxury Twin Room for 3 People - Non-Smoking 
Stayed 1 night in August 2019

Nice hotel”

if you have budget and please stay in deluxe Room, it is much better than regular room

Reviewed August 06, 2019

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Dear Kam, Thank you so much for staying at Hotel Hankyu International and taking the time to write such a wonderful review again. We're delighted that our guest room on the luxury floor met your expectation. It’s such an honor to hear your comment about our room. We would love to have you back again in the near future for another great experience. Best Regards, Hotel Hankyu International Service team

Responded August 16, 2019
Hotel Hankyu International
10.0
Exceptional
Sim from Singapore
Couple
Luxury Deluxe King Room - Non-Smoking
Stayed 4 nights in November 2019

Exceptional”

This hotel is fabulous. There isn’t anything that we don’t like. Definitely stay here again when I visit Osaka.

Reviewed November 24, 2019

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Dear Ms. Sim We would like to express our great thanks to you for staying at Hotel Hankyu International and for taking your time to sharing your comments with us. We are delighted to know that you are satisfied with our hotel. We would love to have you back again in the near future for another great experience. Best Regards, Hotel Hankyu International Service team

Responded December 02, 2019
Hotel Hankyu International
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