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Exterior view, Hotel Kempinski Palace Portoroz in Portoroz
Laguna Suite, Hotel Kempinski Palace Portoroz in Portoroz
Beach, Hotel Kempinski Palace Portoroz in Portoroz
Lobby, Hotel Kempinski Palace Portoroz in Portoroz
Lobby, Hotel Kempinski Palace Portoroz in Portoroz
Beach, Hotel Kempinski Palace Portoroz in Portoroz
Swimming pool [outdoor], Hotel Kempinski Palace Portoroz in Portoroz

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9.3

Exceptional

1,782 reviews

1,782 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
Available
Closest landmarks
Terme & Wellness Centre Palace
90 m
Kompas
100 m
Cacao
170 m
Kapelca Bar
210 m
Tourist Information Centre Portorož
260 m

Hotel Kempinski Palace Portoroz

Obala 45, Portoroz, Portoroz, Slovenia, 6320 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Portoroz part of Portoroz, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Portorož Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Pets allowed

Shuttle service

Value for money8.3
Location rating9.4

Rooms available at Hotel Kempinski Palace Portoroz

Exceptional
Room comfort & quality

9.5

Grand Deluxe Room Sea View
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room Sea View
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Room Sea View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Superior Room Sea View
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Palace suite
...
  • Room size: 92 m²/990 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite Rose
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel Kempinski Palace Portoroz offer laundry services?

Yes! Hotel Kempinski Palace Portoroz includes laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What types of facilities are offered for kids at Hotel Kempinski Palace Portoroz?

While on holiday retreat with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Hotel Kempinski Palace Portoroz such as kids club.

What precautions does Hotel Kempinski Palace Portoroz take in terms of hygiene, safety, and cleanliness?

Hotel Kempinski Palace Portoroz meet our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, staff trained in safety protocol, free face masks, temperature check for guests and staff, and doctor/nurse on call for heightened safety precautions and hygiene protocols.

Are there ATM on-site at Hotel Kempinski Palace Portoroz?

Yes! The perks of staying at Hotel Kempinski Palace Portoroz include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

At what time of the year is Hotel Kempinski Palace Portoroz most popular?

Hotel Kempinski Palace Portoroz's most popular month where verified guests travelers have stayed the most is in March.

In which languages can Hotel Kempinski Palace Portoroz's personnel communicate?

Hotel Kempinski Palace Portoroz can speak in 11 languages and supports well-known languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do guests love most about Hotel Kempinski Palace Portoroz?

Past visitors that stayed at Hotel Kempinski Palace Portoroz have given this property a rating of 9.481 for its exceptional location as the primary highlight for their stay.

What is the typical rating that verified Business travelers' have given to Hotel Kempinski Palace Portoroz?

Past business travelers that have stayed at this property have given Hotel Kempinski Palace Portoroz an average rating of 9.3. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hotel Kempinski Palace Portoroz?

Verified couple travelers that have stayed at this property have given Hotel Kempinski Palace Portoroz an average rating of 9.2. You can look up on more detailed customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hotel Kempinski Palace Portoroz?

Past families with young children that have stayed at this property have given Hotel Kempinski Palace Portoroz an average rating of 9.2. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Overall rating:

9.3

Exceptional
1,782 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.4
Read all reviews >
More about Hotel Kempinski Palace Portoroz

More about Hotel Kempinski Palace Portoroz

Experience Luxury and Comfort at Hotel Kempinski Palace Portoroz in Portoroz, Slovenia

Indulge in a lavish stay at Hotel Kempinski Palace Portoroz, a 5.0 star hotel located in the picturesque town of Portoroz, Slovenia. The hotel boasts an array of world-class facilities that cater to all your needs. Relax in the indoor pool, hot tub, sauna, steam room, or spa, or enjoy a workout at the fitness center. Take a dip in the outdoor pool, private beach, or try out water sports such as motorized and non-motorized water sports, wind surfing, snorkeling, and diving. The hotel also has a games room, library, and shared lounge/TV area. Satisfy your appetite with the breakfast buffet, continental breakfast, or indulge in the restaurant, coffee shop, bar, or poolside bar. Other facilities include 24-hour room service, laundry service, safety deposit boxes, airport transfer, tours, valet parking, concierge, air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, designated smoking area, dry cleaning, luggage storage, car hire, taxi service, ticket service, boats, canoe, watersports equipment rentals, and gift/souvenir shop. Stay connected with free Wi-Fi in all rooms and public areas, and park your car at the car park onsite for free. Book now and experience luxury and comfort at Hotel Kempinski Palace Portoroz.

Luxurious Rooms at Hotel Kempinski Palace Portoroz

Experience luxury and comfort in any of the 5-star Hotel Kempinski Palace Portoroz's well-appointed rooms. Choose from a range of room types such as the Classic Room, Deluxe Room, Deluxe Room Sea View, Grand Deluxe Room Sea View, Laguna Suite, Palace Suite, Piran Suite, Presidential Suite, Rose Suite, Superior King Room, Superior Room Sea View, Superior Twin Room, or Venice Suite. Each room is designed with elegance and sophistication, featuring plush bedding, modern furnishings, and a relaxing ambiance that will make your stay truly memorable.

Relaxation by the Pool

Hotel Kempinski Palace Portoroz's pool is a major plus for guests looking to unwind and relax during their stay. Customers have raved about the pool's cleanliness and stunning views of the Adriatic Sea. Many have also noted the comfortable sun loungers and attentive poolside service provided by the hotel staff. Whether you're looking to soak up the sun or take a refreshing dip, the pool at Hotel Kempinski Palace Portoroz is the perfect place to unwind and enjoy the beautiful Slovenian coastline.

Experience Unmatched Comfort and Exceptional Service at Hotel Kempinski Palace Portoroz

With an overall rating of 9.0, Hotel Kempinski Palace Portoroz in Portoroz, Slovenia has become a popular choice among travelers. The hotel's impressive ratings for facilities (8.6), cleanliness (9.3), location (9.5), and comfort (9.5) are a testament to the quality of service and amenities provided. Guests have also raved about the exceptional food and dining experience, with a rating of 9.5. The staff performance rating of 9.1 is a reflection of the hotel's commitment to providing unmatched comfort and exceptional service to its guests. With such high ratings, it's no wonder that Hotel Kempinski Palace Portoroz has become a top choice for travelers seeking a luxurious and unforgettable stay in Portoroz.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Swimming Pool

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Bulgarian
  • Croatian
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Portuguese
  • Russian
  • Slovenian
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Body scrub
  • Body wrap
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • Mini golf course
  • On-site entertainment
  • Outdoor recreational features
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Sophia
  • Cuisine: International, Mediterranean
  • Menu: Buffet
Fleur de Sel
  • Cuisine: Mediterranean
  • Menu: Buffet

Location

Obala 45, Portoroz, Portoroz, Slovenia, 6320
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from07:00
  • Check-out until12:00
Getting around
  • Airport transfer fee220 EUR
Extras
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges4
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 181
  • Year property opened2008

Reviews of Hotel Kempinski Palace Portoroz from real guests

Provided by verified guests of Agoda
8.9
Excellent
Cleanliness9.3
Facilities8.6
Location9.4
Room comfort and quality9.5
Service9.1
Value for money8.3
High score for Portoroz
Rating
9+ Exceptional (7)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (0)
Jun - Aug (3)
Sep - Nov (7)
Dec - Feb (1)

Show reviews that mention 

Showing 11 verified guest comments
9.2
Exceptional
Shana from United Kingdom
Family with young children
Stayed 3 nights in September 2018

Good place to stay”

Lovely breakfast. Room was comfortable, bathroom a bit on the small side. A bit disappointing to pay extra for parking. Pool a good plus to this hotel. Portoroz suitable for young children.

Reviewed September 08, 2018

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Dear Shana, It brings me great pleasure to read your review regarding your recent stay at the Kempinski Palace Portorož. I am very pleased to read your recommendation regarding Portorož and the hotel being suitable for children. Additionally, I am happy to hear that the room offered you a comfortable stay and that you also had the opportunity to enjoy our pool, which is filled with salt-water. Thank you also for your constructive feedback in regards to the parking fee, I would just like to inform you, that the parking fee includes 24-hour security as well as the garage cost. We hope to have the opportunity to host your next stay on the Portorož Riviera. Yours sincerely, Thies C. Bruhn General Manager

Responded September 10, 2018
Hotel Kempinski Palace Portoroz
10.0
Exceptional
Primoz from Slovenia
Couple
Stayed 2 nights in July 2011

wery nice hotel with great ambient and staff”

in hotel its everything what you need on vacation

this was our first time in hotel kempinsky in portorose. its very nice hotel with all services. wery good location on the beach in city center. they have nice spa center with many masages and other posibilitys. big swimming pool and great offer of drink and food. i come back with my girlfriend next year and i will enjoy in this ambient.

Reviewed August 09, 2011

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7.6
Very good
Robert from Austria
Group
Deluxe Room
Stayed 3 nights in October 2019

Grand Palace but Wellness and gym are not adequate ”

Very small and fitness room with not adequate equipment. Cold outdoor pool Service level not on 5*

Reviewed November 03, 2019

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Dear guest, Thank you for your feedback, we appreciate your opinion and it is extremely important to us. We apologise if you were not satisfied with the our Spa and wellness, we are working on making your experience and enviroment pleasent to be around. Kind regards, Kai Behrens General Manager

Responded February 20, 2020
Hotel Kempinski Palace Portoroz
6.0
Douglas from Austria
Family with young children
Superior King Room
Stayed 1 night in July 2021

Too Expensive. Outdated Furnishings. Cumbersome Check-in.”

Five star hotels just aren't what they used to be. The outdated processes and furnishings make this a relic of the past. For what you get, the price isn't justified.

Reviewed August 03, 2021

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10.0
Exceptional
Emilie from France
Group
Stayed 5 nights in July 2016

Genial”

Services de qualité, petit déjeuner féerique sur une très belle terrasse ombragée où on peut prendre le temps de se prélasser jusqu midi ! Un endroit magique sans fausse note, la piscine d'eau de mer est très agréable, on y sert à boire et à manger sur des transats confortables Le personnel est top!

Reviewed August 06, 2016

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9.2
Exceptional
Irina from Germany
Family with young children
Superior Park View
Stayed 5 nights in September 2021

Exceptional”

Sehr hilfsbereit und höfliche Personal.

Reviewed September 18, 2021

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Sehr geehrte Frau Irina, Herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrücke mitzuteilen. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir hoffen Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen zu dürfen. Mit freundlichen Grüßen, Kai Behrens General Manager

Responded September 19, 2021
Hotel Kempinski Palace Portoroz
9.7
Exceptional
stephan from Austria
Couple
Stayed 5 nights in September 2012

bester Luxus toller Service”

super lage

perfekte Lage, toller service und sehr sauber auch der Spa Bereich ist 1A.

Reviewed October 03, 2012

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7.2
Very good
antonella from Italy
Group
Stayed 1 night in November 2018

deludente”

bellissimo hotel peccato che la zona piscina sia piccola e fredda, la cena elegante ma pochissima scelta nel menu e porzioni piccolissime; la colazione eccellente!

Reviewed November 10, 2018

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2.0
AMNON from Israel
Business traveler
Stayed 3 nights in November 2017

מלון ברמה אחרת. מושלם !”

זו הפעם השניה שאני מתארח במלון הזה. שלושה לילות במסגרת נסיעת עסקים. למעשה, מדובר בארמון קיץ של משפחת המלוכה האוסטרו-הונגרית, ששופץ והפך לאחד המלונות המדהימים שיש. סגנון, שירות, נקיון, גישה, מתקנים, מזון- כל אלו ברמה גבוהה מאוד, מה שהופך את הבחירה בו לקלה מאוד. שימו לב למחירים. העונה מתחילה באפריל ומסתיימת בסוף אוקטובר- כיאה למלון ברמה זו, המחירים לא נמוכים. יחד עם זאת, עם אגודה ניתן למצוא מציאות - מצאתם? קחו. אל תהססו. לילה אחד, שניים, שלושה - תרגישו מהי תחושת מלוכה. בהתחייבות ! תהנו.

Reviewed November 12, 2017

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10.0
Exceptional
Zoltan from Hungary
Couple
Stayed 1 night in September 2011

Elegáns, kultúrált, stílusos csodálatos hely.”

Elegáns gyönyörű homlokzat, kényelmes szép szobák, valóban 5 csillagosos kiszolgálás.Pompás!

Nagyszerű hely, kulturált környezetben csodálatos parkkal közel a tengerparthoz.A szobából pazar kilátás a tengerre, felszereltsége pompás, stílusos, újszerű állapotú abszolút nem lelakott.Az ágy keménysége ölelkezéshez is ideális /nem elefánt bölcső/!A wellness részleg tiszta, kulturált és elegáns.Mindenkinek szívesen ajánlom!

Reviewed September 26, 2011

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10.0
Exceptional
Tonci from Croatia
Business traveler
Stayed 2 nights in December 2016

Jedan od najboljih hotela od svih u kojima sam boravio ”

Savršen spoj povijesnog i modernog dijela hotela, zaslužuje svaku zvijedicu

Reviewed December 05, 2016

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