Travelling to Japan? Read all updated requirements before you book.
hotel koe tokyo
hotel koe tokyo
hotel koe tokyo
hotel koe tokyo
hotel koe tokyo
hotel koe tokyo
hotel koe tokyo

Removed from saved list

8.3

Excellent

111 reviews

111 reviews

Breakfast1
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Kitaya Inari Shrine

60 m

Shibuya Parco

60 m

Three Minutes Happiness

70 m

PARCO

80 m

Parco Shopping Mall

80 m

Popular landmarks
Shibuya Crossing

370 m

Meiji Jingu

1.5 km

Shinjuku Gyoen National Garden

2.8 km

Tokyo Metropolitan Government Building observation room

3.1 km

Tokyo Tower

4.2 km

Closest landmarks
URBAN RESEARCH

130 m

Spain-zaka Slope

150 m

Shibuya Shopping District

150 m

Barquinho

150 m

Cafe and Dining and People

160 m

hotel koe tokyo

3-7, Udagawa, Shibuya, Tokyo, Japan, 150 0042 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shibuya, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.

Show more

Highlights

550 meters to public transportation

Check-in [24-hour]

Inside city center

360 meters to Shibuya Crossing

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Bicycle rental

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Breakfast [free]

Restaurants

Coffee shop

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money7.1
Distance to city center0.5 Km
Location rating9.0
Nearest airportHaneda Airport (HND)
Distance to airport14.6 km

Rooms available at hotel koe tokyo

Large Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Medium King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Extra Large Room
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 single beds and 2 futons
Enter dates to see prices
Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Extra Large Room
...
  • Room size: 100 m²/1076 ft²
Enter dates to see prices
Standard Double Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Deluxe Suite
...
  • Room size: 52 m²/560 ft²
Enter dates to see prices
Standard Double Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at hotel koe tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to hotel koe tokyo?

For those who wish to drive their own cars, hotel koe tokyo has a car park that's close to the hotel. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

What are my dining options at hotel koe tokyo?

Hotel koe tokyo features an on-site restaurant for your dining convenience.

What is the smoking policy at hotel koe tokyo?

Hotel koe tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to hotel koe tokyo?

The closest train, metro, or bus station is Shibuya Train Station, 550 m away from hotel koe tokyo.

What restaurants are nearby hotel koe tokyo?

Hotel koe tokyo is located in Shibuya, famous for good restaurants such as Kaikaya, MIMASUYA and Le Bretagne.

What popular shopping places are close to hotel koe tokyo?

Shopping options in hotel koe tokyo’s Shibuya neighborhood include Shibuya Parco, PARCO and Parco Shopping Mall.

What are popular attractions near hotel koe tokyo?

Hotel koe tokyo is located in Shibuya area, which is famous for attractions such as Meiji Jingu, Shibuya Crossing and Hachiko.

What popular natural sightseeing spots are close to hotel koe tokyo?

Hotel koe tokyo is located within Shibuya, which makes it conveniently close to natural sights including Shibuya Fureai Botanical Center and Tokyo Riding Club.

Show more questions
See map

Explore the neighborhood

What people love about hotel koe tokyo

  • 8.8

    Excellent

    "Very nice design of the hotel with personal touch service Thank you for the handmade towel rabbit for my kids"

    Kathleen

    |

    August 2, 2019

  • 10

    Exceptional

    "I have a very good experience to stay in this hotel."

    WING

    |

    May 14, 2019

  • 9.2

    Exceptional

    "Highly recommended."

    Christopher

    |

    April 18, 2019

Property ranking|Compared to 4,699 Tokyo properties
See all rankings
Room size
44 sqm.
Location score
9/10
Cleanliness score
9/10
Service score
8.8/10
Bigger than
97
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Overall rating:

8.3

Excellent
111 reviews
Cleanliness
9.0
Facilities
7.7
Location
9.0
Read all reviews >
More about hotel koe tokyo

More about hotel koe tokyo

hotel koe tokyo

hotel koe tokyo is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at hotel koe tokyo, with its exceptional location right in the city center.
hotel koe tokyo offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Tokyo even more convenient. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at hotel koe tokyo guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at hotel koe tokyo. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.


Around the property

Take advantage of the opportunity to explore Tokyo while in the city. One of the city's most iconic and famous buildings is Tokyo Tower, located 4.2 km away.


Around the property

Take advantage of the opportunity to explore Tokyo while in the city. One of the city's most iconic and famous buildings is Tokyo Tower, located 4.2 km away.


Reasons to stay here

This hotel scores higher than 94% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 94% of other options in the city.
This accommodation is highly rated for its staff and service, beating 93% of competition within the city.

Amenities and facilities
Very good
Facilities

7.7

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Rooms sanitized between stays
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Doorman
  • Elevator
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [nearby]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Complimentary tea
  • Executive lounge access
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Location
3-7, Udagawa, Shibuya, Tokyo, Japan, 150 0042
Excellent
Location

9

Airports

  • Haneda Airport (HND)
    14.6 km 27 min drive
  • Narita International Airport (NRT)
    63.8 km 1.0 hour drive

Public transportation

  • Shibuya Train Station
    550 m
  • Shinsen Station
    760 m

Hospital or clinic

  • Inoue Hospital
    1.2 km

Shopping

  • Ameyoko Shopping Street
    8.6 km

Convenience store

  • Sunkus
    1.6 km

Cash withdrawal

  • ATM
    150 m
What's nearby

Popular landmarks

  • Shibuya Crossing
    370 m
  • Meiji Jingu
    1.5 km
  • Shinjuku Gyoen National Garden
    2.8 km
  • Tokyo Metropolitan Government Building observation room
    3.1 km
  • Tokyo Tower
    4.2 km
  • Ginza
    6.3 km
  • Ueno Park
    9.0 km
  • Asakusa
    10.4 km
  • Sensoji Temple
    10.6 km
  • Tokyo Skytree
    11.4 km

Nearby landmarks

  • Kitaya Inari Shrine
    60 m
  • Shibuya Parco
    60 m
  • Three Minutes Happiness
    70 m
  • PARCO
    80 m
  • Parco Shopping Mall
    80 m
  • Parco Factory
    90 m
  • B'2nd JINNAN STORE
    110 m
  • Tokyu Hands
    110 m
  • Cinema Rise
    120 m
  • Francfranc
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out until12:00

Getting around

  • Distance from city center0.5 Km

Extras

  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 10
  • Room voltage100
  • Year property opened2018

Reviews of hotel koe tokyo from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness9.0
Facilities7.7
Location9.0
Service8.8
Value for money7.1
High score for Tokyo
Rating
9+ Exceptional (12)
8-9 Excellent (7)
7-8 Very Good (7)
6-7 Good (1)
<6 Below Expectation (6)
Time of the year
Mar - May (10)
Jun - Aug (8)
Sep - Nov (7)
Dec - Feb (8)
All guests (111)
All room types
All languages

Show reviews that mention 

Showing 33 verified guest comments
12
10.0
Exceptional
WING from Hong Kong SAR, China
Solo traveler
Standard Double Room
Stayed 2 nights in May 2019

Very Nice”

Staffs were very friendly with warm welcoming. The location was great and comfortable hotel. I have a very good experience to stay in this hotel.

Reviewed May 14, 2019

See room deals

Dearest Ms. WING Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed your stay and satisfied with our service. We aim to provide our customers with even higher levels of satisfaction. On behalf of the management and stuff we are looking forward to seving you again. Thank you. Guest Relations Creative Manager/Jessica CHEN

Responded May 19, 2019
hotel koe tokyo
10.0
Exceptional
Emma from Denmark
Couple
Standard Double Room
Stayed 2 nights in April 2019

The coolest place in Tokyo”

Just to make it short -> go there if you are in Tokyo. Even the restaurant/bar is worth going to but the rooms, breakfast, service etc. is just amazing

Reviewed April 22, 2019

See room deals

Thank you very much for taking time to share your valuable feedback.We are glad to hear you enjoyed and satisfied with your stay.We eagerly anticipate your next visit and look forward to serving you again. On behalf of the management and staff we would like to express our sincere thanks for choosing our hotel. Jessica CHEN/Guest Relations Creative Manager

Responded April 25, 2019
hotel koe tokyo
9.2
Exceptional
Christopher from United States
Couple
Standard Double Room
Stayed 6 nights in April 2019

Style, location, service”

Elegant Japanese minimalist boutique hotel in a great location, near but not too near the Shibuya Crossing, with excellent service from a young but attentive staff. Bar, for hotel guests only, is simple but refined, and is also the place for excellent western style breakfast in the morning. Highly recommended.

Reviewed April 18, 2019

See room deals

Dearest Mr./Ms Christopher Thank you very much for taking time to share your valuable feedback.We are glad to have you stay with us and honored by your coments. We eagerly anticipate your next visit and look forward to serving you again. On behalf of the management and staff we would like to express our sincere thanks for choosing our hotel. Guest Relations Creative Manager/Jessica CHEN

Responded April 21, 2019
hotel koe tokyo
8.8
Excellent
Kathleen from Hong Kong SAR, China
Family with young children
Standard Double Room
Stayed 5 nights in August 2018

nice customer service”

very nice design of the hotel with personal touch service Thank you for the handmade towel rabbit for my kids

Reviewed August 02, 2019

See room deals

Dearest Ms. Kathleen Thank you very much for taking time to share your feedback. We are glad to hear that you liked our space and are satisfied with your stay. We aim to provide our customers with even higher levels of satisfaction. We are excited to welcome you again. Thank you. Gurst Relations Creative Manager /Jessica CHEN

Responded September 02, 2019
hotel koe tokyo
8.0
Excellent
James from United States
Solo traveler
Standard Double Room
Stayed 1 night in October 2019

A strange brew.”

First, the pros: It’s in a prime location, not far from the famous Shibuya crossing. It is a moody, high style decor, a unique exercise in modern Japanese minimalism which is right up my ally and the rooms are very well equipped for anything you might need for your stay. I appreciate that attention to detail, such as a package of “q-tip” cotton swabs ( in black of course) and a handy fold-away brush. Unfortunately, these practical conveniences were spoiled by the rather strange arrangement of the hotel. The large letters identifying the name of the hotel on the outside seem to indicate that it is the main purpose of the building, but upon entering the establishment, I found myself in a restaurant in the same room as the reception desk. Even more bazar was that the reception desk was apparently doing double duty as a DJ station for there were dual turntables and sound equipment about. Is this place a night club, a restaurant or a hotel? Strange brew. Definitely not for everyone.

Reviewed October 12, 2019

See room deals

Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. We are glad to learn that you like our design and amenities. music event on weekend is one of our concept. However, we sincerely apologize for the inconvenience you experienced. We appreciate for your kind understanding and great to hear that you like our design. We would like to express our sincere thanks for staying with us. Once again, thank you very much for your comments. Guest Relations Creative Manager/Jessica CHEN

Responded March 27, 2020
hotel koe tokyo
8.4
Excellent
Marissa from Canada
Business traveler
Medium King
Stayed 4 nights in March 2019

Hotel is small and doesn’t have the expertise you’d expect from a chain but the location is unreal”

Staff doesn’t have the clout that large chain hotels do to get you reservations which you often need in Tokyo but the location is unmatchable, truly the best. And the concept of the hotel is really cool with the cafe and store as well.

Reviewed March 09, 2019

See room deals

Thank you very much for staying at hotel koe tokyo and also taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. Your comments are logged and will be discussed and reviewed for future considerations. We hope to have another opportunity to show you our genuine Hilton Hospitality in the near future. Thank you. Guest Relations Creative Manager/Jessica CHEN

Responded April 07, 2019
hotel koe tokyo
7.6
Very good
Paige from United States
Solo traveler
Standard Double Room
Stayed 2 nights in January 2020

Dark & Cramped, Disappointed”

I travel frequently to Japan and have been looking for an excuse to stay at Hotel Koe since it opened! Sadly this ended up being a disappointing experience for my three days there. I understand that most hotel rooms in Japan are small, but I found the tiny size of this room to be poor value for the money–I paid around $200 a night but is usually $400+ a night online. The dark grey shade of the interiors was an odd choice considering the tiny size of the hotel; it made everything feel much smaller and, frankly, depressing. Especially given the fact that the "members' only lounge" where breakfast is served is dark w/ no windows; the grey little cave was not an enjoyable start to my mornings. The "lobby" downstairs is lovely with lots of natural light, but is packed nearly 24/7 with visitors. There really isn't a comfortable or relaxing place for guests, which would help a lot because the room is only a bed, w/ no chair or even room to open a suitcase.

Reviewed January 29, 2020

See room deals

Derest Ms. Paige , Thank you very much for taking time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced.We will keep working even harder for the guest satisfaction. We would like to express our sincere thanks for staying with us. Once again, thank you very much for your comments. Guest Relations Creative Manager/Jessica CHEN

Responded March 27, 2020
hotel koe tokyo
8.8
Excellent
Aljwhara from Japan
Solo traveler
Standard Double Room
Stayed 1 night in August 2019

It was good ”

I had fun there

Reviewed August 16, 2019

See room deals

Dearest Mr/Ms. Aljwhara Thank you very much for taking the time to share your feedback. We are glad to hear that you had a great time with us. We aim to provide our customers with even higher levels of satisfaction. On behalf of the management and stuff we are looking forward to seving you again. Thank you. Guest Relations Creative Manager/Jessica CHEN

Responded September 02, 2019
hotel koe tokyo
6.4
Good
Michael from Australia
Couple
Standard Double Room
Stayed 2 nights in January 2020

Noisey Rooms ”

Hotel Koe is situated in a good location (heart of Shibuya). Rooms back on to the road and are very noisey at night. You will hear all vehicle and person traffic passing by.

Reviewed January 22, 2020

See room deals

Derest Mr. Michael , Thank you very much for taking time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced. We will keep working even harder for the guest satisfaction. We appreciate for your kind understanding and great to hear that you like our location. We would like to express our sincere thanks for staying with us. Once again, thank you very much for your comments. Jessica CHEN/Guest Relations Creative Manager

Responded March 27, 2020
hotel koe tokyo
9.6
Exceptional
koblarp from Thailand
Solo traveler
Standard Double Room
Stayed 1 night in August 2018

Great Concept”

I was looking for a design hotel in Tokyo.. and KOE is just that.. the raw, modern rustic is consistent though out from the room, lounge, cafe and the shop.. The cafe and shop on the first floor creates a nice energetic atmosphere for the hotel!

Reviewed September 05, 2018

See room deals

Thank you very much for taking time to share your valuable feedback. We are honored by your coments and very glad to hear that you enjoyed staying with us. We eagerly anticipate your next visit and look forward to serving you again. On behalf of the management and staff we would like to express our sincere thanks for choosing our hotel. Warmest regards. Guest Relations Creative Manager/Jessica CHEN

Responded January 03, 2019
hotel koe tokyo
6.0
Gyumin from South Korea
Business traveler
Extra Large Room
Stayed 1 night in July 2018

Is it worth it?”

I stayed at extra large room and for the price, it wasn’t worth it AT ALL. Facility, and environment over all was okay. However, I asked if I can use the lounge area since I had some time to kill and they said it was fine for like an hour. I was just sitting in the lounge working on my computer while there were no one using the space, the employee kept asking when I’ll be leaving several times. First of all, late check out wasn’t available and that’s understandable. But using the lounge area? Never had this kind of experience in any hotels.

Reviewed July 16, 2018

See room deals

Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. best regards, Jessica CHEN Guest Relations Creative Manager hotel koe tokyo

Responded January 03, 2019
hotel koe tokyo
4.8
Jacob from China
Business traveler
Standard Single Room
Stayed 3 nights in September 2018

Total identity crisis”

If design is everything for you. You'll like (to look at) Koé. But if you expect a minimum of service, flexibility or normal hotel amities - search on for alternatives. Koé is probably is a good idea. But it needs to decide if it should be an event place, a fashion shop, a bakery, an order and pick up counter bar - or as announced - a hotel. From a completely disorganised check-in, no acceptance of international credit cards, lack of wifi outside your room, a guest lounge as only option for guests to have privacy, work a little and have a meeting closing between 6 and 8 without offering hotel guests any other options for relaxation (except for the french fries smelling ground floor bakery slash coffee to the complete lack of information. This 'hotel' is all about inside-out. They cater to their own needs, they have built an operation comfortable for them with the guests' needs completely absent. There is zero will, wish or capability to accommodate the needs of the guest.

Reviewed September 14, 2018

See room deals

6.0
SO from Hong Kong SAR, China
Couple
Standard Double Room
Stayed 1 night in September 2018

Not worth it”

I was expecting a 5 star hotel but this is def not. The inclusive breakfast was very basic with just a few pieces of bread and cold hard boiled egg. Disappointing.

Reviewed September 29, 2018

See room deals

Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. best regards, Jessica CHEN Guest Relations Creative Manager hotel koe tokyo

Responded January 03, 2019
hotel koe tokyo
4.0
Laleh from Canada
Business traveler
Large Suite
Stayed 3 nights in May 2018

Terrible for price”

It's run by teenagers. Way too expensive for what you get.

Reviewed June 03, 2018

See room deals

Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. best regards, Jessica CHEN Guest Relations Creative Manager hotel koe tokyo

Responded January 03, 2019
hotel koe tokyo
9.6
Exceptional
Maik from Germany
Family with teens
Standard Double Room
Stayed 5 nights in October 2018

Cooler Style mit Servicesternen”

Perfekte Lage mitten in Shibuya und 5 Minuten von der JR-Line, mit der man eigentlich 90% der Ziele in Tokyo bestens erreicht. Englischsprachiges Personal und an Freundlichkeit nicht zu überbieten. Design und Style perfekt, lediglich Frühstücksraum ein wenig zu kühl und ohne Fenster.

Reviewed November 06, 2018

See room deals

Thank you for staying with us. We are glad to hear you enjoyed your stay at our hotel. We eagerly anticipate your next visit and look forward to seeing you again. Warmest regards. Guest Relations Creative Manager/Jessica CHEN

Responded January 03, 2019
hotel koe tokyo
10.0
Exceptional
marco from Italy
Solo traveler
Standard Double Room
Stayed 1 night in July 2018

Exceptional”

Hotel is exceptionally well run with no exceptions, from its orignal idea. Very clear thoughts and inspired vision are behind every single detail. Hotel Design is superb, rooms are hyper cool, every single detail (furniture, amenities etc.), is well made. The organization as well, staff is extremely efficient, very professional and friendly warm at the same time. Hotel surprisily includes a Tea Menu of an excellent quality. Café at ground floor is an amazing location to relax at morning time, socialize afternoon time and feel good vibes at eve. This is definetely how a boutique hotel must be run.

Reviewed August 01, 2018

See room deals

Thank you for your heart-warming comments. We are glad to hear that you enjoyed staying with us. We aim to prvide every guests with even higher levels of satisfaction. We eagerly anticipate your next visit and looking forward to serving you again. Once again, we would like to express our sincere thanks for choosing our hotel. Guest Relations Creative Manager/Jessica CHEN

Responded January 03, 2019
hotel koe tokyo
10.0
Exceptional
katsuya from Japan
Couple
Standard Double Room
Stayed 1 night in February 2020

Exceptional”

前から気になっていた Hotelkoe 建築にも興味があるので来てみたいホテルの一つでした。 とても内装が素敵でした。 BARでの接客がとても素敵で、お酒の苦手なパートナーもBARの良さを認識していたみたいでとても楽しいとの声をいただきました、 担当していただいたバーテンダーさん(daiさん)の人柄だと思います。 提供していただいたお酒も最高でした。 日頃接客の仕事をしているので少し気になったのですが、 一階でのチェックアウトの際のスタッフの笑顔が足りなかったような気がします。 全ての終わりなのでまた来たいと思うその気持ちを出すにはそこの接客大事なのかなと思ったりもします。 都心のお店の接客はやや笑顔にかけてたり態度が悪いことが多いです。 小さいことかもですがとても大事な事と、 日本人には感じる事かも知れません。

Reviewed February 04, 2020

See room deals

この度はhotel koe tokyoをご利用いただきまして、誠にありがとうございます。また、感想をお寄せいただき重ねて御礼申し上げます。 バーの接客をご満足いただき、大変光栄でございます。バーテンダーのdaiよりも御礼を申し上げております。 本来であればご期待以上のサービスをご提供させていただくのが私共の使命でございます。チェックアウト時について頂いたご意見をチームで共有し、早急に改善いたします。 全てのお客様のご満足いただけますよう、サービスの向上を目指してまいりますので、是非ともまたご来店下さいますようお願い申し上げます。 ゲストリレーションズマネージャー/陳

Responded March 27, 2020
hotel koe tokyo
8.0
Excellent
shunsuke from Japan
Business traveler
Standard Double Room
Stayed 1 night in January 2020

圧倒的な場所。”

ビジネスでなくてお金ではないならここです。その点では最高。

Reviewed January 16, 2020

See room deals

この度は、hotel koe tokyoをご利用いただきまして誠に有難うございました。 また、貴重なお時間を割いてコメントをいただき厚くお礼申しあげます。 ご滞在をお楽しみいただけましたようで嬉しく存じます。 またのご来館を従業員一同心よりお待ちいたしております。

Responded March 27, 2020
hotel koe tokyo
9.2
Exceptional
MAFUYU from Japan
Couple
Large Suite
Stayed 1 night in October 2019

普段とは別世界の渋谷を楽しめました”

スタッフの方が温かく迎えてくれ、また細やかなところまで丁寧に対応してくださり、とても安心できました。 部屋の中は無駄なものがなく、かといって足りないものもなく、静かで快適です。部屋で飲み物やお菓子もいただけるため、スタイリッシュな空間の中で思いのほかのんびりしてしまいました。 1泊という短い間でしたが、普段では体験できない贅沢な時間を過ごすことができました。

Reviewed November 03, 2019

See room deals

MAFUYU様 この度は素敵な記念日にをご宿泊いただき、誠にありがとうございました。 ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 これからもお客様一人ひとりに合わせたきめ細かいサービスができるよう努めてまいります。 お食事またはイベントなど、気軽くご利用いただけるホテルなので、お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 ゲストリレーションズマネージャ 陳

Responded December 09, 2019
hotel koe tokyo
3.2
NAO from Japan
Business traveler
Standard Double Room
Stayed 1 night in August 2019

シャワーのみバスタブ無くて騒音が気になる”

お値段の割に室内の狭さ、テレビは無く iPadでNetflixサービス提供。 ダブルベットの部屋を選んだらシャワーしかなくバスタブ無し。 狭いスペースのベッド横にiPadで見る、こじんまりさだし、トイレが自動で開閉するのは良いけど狭いから洗面台に立っても反応して、機会音が離れても耳に触る。 部屋までのルートも一回の厨房を通過し 無理矢理作った部屋なので、窓もないに等しいレベルの閉鎖感。

Reviewed August 24, 2019

See room deals

この度はhotel koe tokyoにご宿泊賜り誠に有難うございました。 しかしながらご指摘の数々にございます様に、ご迷惑をお掛けし誠に申し訳ございませんでした。 心よりお詫び申し上げます。 ご指摘いただいたトイレの自動開閉装置についてですが、直ちに改善するように努めて参ります。 今後ともご利用いただける全てのお客様が快適にお過ごしいただけるホテルである様、お客様から頂戴いたしましたご指摘を糧に努めてまいる所存ですので、これからも宜しくお引き立て下さいます様慎んでお願い申し上げます。 あらためまして、ご貴重な意見を賜り誠に有難うございました。 またのお越しを従業員一同お待ちいたしております。 ゲストリレーションズクリエイティブマネージャー/Jessica CHEN

Responded September 02, 2019
hotel koe tokyo
12
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss