hotel koe tokyo
3-7, Udagawa, Shibuya, Tokyo, Japan, 150 0042 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shibuya, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Bicycle rental
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Breakfast [free]
Restaurants
Coffee shop
Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Great Concept”
I was looking for a design hotel in Tokyo.. and KOE is just that.. the raw, modern rustic is consistent though out from the room, lounge, cafe and the shop.. The cafe and shop on the first floor creates a nice energetic atmosphere for the hotel!
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Thank you very much for taking time to share your valuable feedback. We are honored by your coments and very glad to hear that you enjoyed staying with us. We eagerly anticipate your next visit and look forward to serving you again. On behalf of the management and staff we would like to express our sincere thanks for choosing our hotel. Warmest regards. Guest Relations Creative Manager/Jessica CHEN
Dark & Cramped, Disappointed”
I travel frequently to Japan and have been looking for an excuse to stay at Hotel Koe since it opened! Sadly this ended up being a disappointing experience for my three days there. I understand that most hotel rooms in Japan are small, but I found the tiny size of this room to be poor value for the money–I paid around $200 a night but is usually $400+ a night online. The dark grey shade of the interiors was an odd choice considering the tiny size of the hotel; it made everything feel much smaller and, frankly, depressing. Especially given the fact that the "members' only lounge" where breakfast is served is dark w/ no windows; the grey little cave was not an enjoyable start to my mornings. The "lobby" downstairs is lovely with lots of natural light, but is packed nearly 24/7 with visitors. There really isn't a comfortable or relaxing place for guests, which would help a lot because the room is only a bed, w/ no chair or even room to open a suitcase.
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Derest Ms. Paige , Thank you very much for taking time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced.We will keep working even harder for the guest satisfaction. We would like to express our sincere thanks for staying with us. Once again, thank you very much for your comments. Guest Relations Creative Manager/Jessica CHEN
Style, location, service”
Elegant Japanese minimalist boutique hotel in a great location, near but not too near the Shibuya Crossing, with excellent service from a young but attentive staff. Bar, for hotel guests only, is simple but refined, and is also the place for excellent western style breakfast in the morning. Highly recommended.
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Dearest Mr./Ms Christopher Thank you very much for taking time to share your valuable feedback.We are glad to have you stay with us and honored by your coments. We eagerly anticipate your next visit and look forward to serving you again. On behalf of the management and staff we would like to express our sincere thanks for choosing our hotel. Guest Relations Creative Manager/Jessica CHEN
A strange brew.”
First, the pros: It’s in a prime location, not far from the famous Shibuya crossing. It is a moody, high style decor, a unique exercise in modern Japanese minimalism which is right up my ally and the rooms are very well equipped for anything you might need for your stay. I appreciate that attention to detail, such as a package of “q-tip” cotton swabs ( in black of course) and a handy fold-away brush. Unfortunately, these practical conveniences were spoiled by the rather strange arrangement of the hotel. The large letters identifying the name of the hotel on the outside seem to indicate that it is the main purpose of the building, but upon entering the establishment, I found myself in a restaurant in the same room as the reception desk. Even more bazar was that the reception desk was apparently doing double duty as a DJ station for there were dual turntables and sound equipment about. Is this place a night club, a restaurant or a hotel? Strange brew. Definitely not for everyone.
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Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. We are glad to learn that you like our design and amenities. music event on weekend is one of our concept. However, we sincerely apologize for the inconvenience you experienced. We appreciate for your kind understanding and great to hear that you like our design. We would like to express our sincere thanks for staying with us. Once again, thank you very much for your comments. Guest Relations Creative Manager/Jessica CHEN
Hotel is small and doesn’t have the expertise you’d expect from a chain but the location is unreal”
Staff doesn’t have the clout that large chain hotels do to get you reservations which you often need in Tokyo but the location is unmatchable, truly the best. And the concept of the hotel is really cool with the cafe and store as well.
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Thank you very much for staying at hotel koe tokyo and also taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. Your comments are logged and will be discussed and reviewed for future considerations. We hope to have another opportunity to show you our genuine Hilton Hospitality in the near future. Thank you. Guest Relations Creative Manager/Jessica CHEN
The coolest place in Tokyo”
Just to make it short -> go there if you are in Tokyo. Even the restaurant/bar is worth going to but the rooms, breakfast, service etc. is just amazing
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Thank you very much for taking time to share your valuable feedback.We are glad to hear you enjoyed and satisfied with your stay.We eagerly anticipate your next visit and look forward to serving you again. On behalf of the management and staff we would like to express our sincere thanks for choosing our hotel. Jessica CHEN/Guest Relations Creative Manager
Noisey Rooms ”
Hotel Koe is situated in a good location (heart of Shibuya). Rooms back on to the road and are very noisey at night. You will hear all vehicle and person traffic passing by.
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Derest Mr. Michael , Thank you very much for taking time to share your valuable feedback. We sincerely apologize for the inconvenience you experienced. We will keep working even harder for the guest satisfaction. We appreciate for your kind understanding and great to hear that you like our location. We would like to express our sincere thanks for staying with us. Once again, thank you very much for your comments. Jessica CHEN/Guest Relations Creative Manager
Very Nice”
Staffs were very friendly with warm welcoming. The location was great and comfortable hotel. I have a very good experience to stay in this hotel.
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Dearest Ms. WING Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed your stay and satisfied with our service. We aim to provide our customers with even higher levels of satisfaction. On behalf of the management and stuff we are looking forward to seving you again. Thank you. Guest Relations Creative Manager/Jessica CHEN
nice customer service”
very nice design of the hotel with personal touch service Thank you for the handmade towel rabbit for my kids
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Dearest Ms. Kathleen Thank you very much for taking time to share your feedback. We are glad to hear that you liked our space and are satisfied with your stay. We aim to provide our customers with even higher levels of satisfaction. We are excited to welcome you again. Thank you. Gurst Relations Creative Manager /Jessica CHEN
Is it worth it?”
I stayed at extra large room and for the price, it wasn’t worth it AT ALL. Facility, and environment over all was okay. However, I asked if I can use the lounge area since I had some time to kill and they said it was fine for like an hour. I was just sitting in the lounge working on my computer while there were no one using the space, the employee kept asking when I’ll be leaving several times. First of all, late check out wasn’t available and that’s understandable. But using the lounge area? Never had this kind of experience in any hotels.
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Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. best regards, Jessica CHEN Guest Relations Creative Manager hotel koe tokyo
Total identity crisis”
If design is everything for you. You'll like (to look at) Koé. But if you expect a minimum of service, flexibility or normal hotel amities - search on for alternatives. Koé is probably is a good idea. But it needs to decide if it should be an event place, a fashion shop, a bakery, an order and pick up counter bar - or as announced - a hotel. From a completely disorganised check-in, no acceptance of international credit cards, lack of wifi outside your room, a guest lounge as only option for guests to have privacy, work a little and have a meeting closing between 6 and 8 without offering hotel guests any other options for relaxation (except for the french fries smelling ground floor bakery slash coffee to the complete lack of information. This 'hotel' is all about inside-out. They cater to their own needs, they have built an operation comfortable for them with the guests' needs completely absent. There is zero will, wish or capability to accommodate the needs of the guest.
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Not worth it”
I was expecting a 5 star hotel but this is def not. The inclusive breakfast was very basic with just a few pieces of bread and cold hard boiled egg. Disappointing.
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Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. best regards, Jessica CHEN Guest Relations Creative Manager hotel koe tokyo
It was good ”
I had fun there
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Dearest Mr/Ms. Aljwhara Thank you very much for taking the time to share your feedback. We are glad to hear that you had a great time with us. We aim to provide our customers with even higher levels of satisfaction. On behalf of the management and stuff we are looking forward to seving you again. Thank you. Guest Relations Creative Manager/Jessica CHEN
Terrible for price”
It's run by teenagers. Way too expensive for what you get.
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Thank you very much for staying at hotel koe tokyo and taking the time to provide us with your valuable feedback. Feedback is an essential part of our efforts to continuously improve our services and facilities. Be assured that all feedback is taken very seriously and shared amongst the management team and the team members alike for improvement and further review. best regards, Jessica CHEN Guest Relations Creative Manager hotel koe tokyo
Cooler Style mit Servicesternen”
Perfekte Lage mitten in Shibuya und 5 Minuten von der JR-Line, mit der man eigentlich 90% der Ziele in Tokyo bestens erreicht. Englischsprachiges Personal und an Freundlichkeit nicht zu überbieten. Design und Style perfekt, lediglich Frühstücksraum ein wenig zu kühl und ohne Fenster.
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Thank you for staying with us. We are glad to hear you enjoyed your stay at our hotel. We eagerly anticipate your next visit and look forward to seeing you again. Warmest regards. Guest Relations Creative Manager/Jessica CHEN
Exceptional”
Hotel is exceptionally well run with no exceptions, from its orignal idea. Very clear thoughts and inspired vision are behind every single detail. Hotel Design is superb, rooms are hyper cool, every single detail (furniture, amenities etc.), is well made. The organization as well, staff is extremely efficient, very professional and friendly warm at the same time. Hotel surprisily includes a Tea Menu of an excellent quality. Café at ground floor is an amazing location to relax at morning time, socialize afternoon time and feel good vibes at eve. This is definetely how a boutique hotel must be run.
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Thank you for your heart-warming comments. We are glad to hear that you enjoyed staying with us. We aim to prvide every guests with even higher levels of satisfaction. We eagerly anticipate your next visit and looking forward to serving you again. Once again, we would like to express our sincere thanks for choosing our hotel. Guest Relations Creative Manager/Jessica CHEN
Exceptional”
前から気になっていた Hotelkoe 建築にも興味があるので来てみたいホテルの一つでした。 とても内装が素敵でした。 BARでの接客がとても素敵で、お酒の苦手なパートナーもBARの良さを認識していたみたいでとても楽しいとの声をいただきました、 担当していただいたバーテンダーさん（daiさん）の人柄だと思います。 提供していただいたお酒も最高でした。 日頃接客の仕事をしているので少し気になったのですが、 一階でのチェックアウトの際のスタッフの笑顔が足りなかったような気がします。 全ての終わりなのでまた来たいと思うその気持ちを出すにはそこの接客大事なのかなと思ったりもします。 都心のお店の接客はやや笑顔にかけてたり態度が悪いことが多いです。 小さいことかもですがとても大事な事と、 日本人には感じる事かも知れません。
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この度はhotel koe tokyoをご利用いただきまして、誠にありがとうございます。また、感想をお寄せいただき重ねて御礼申し上げます。 バーの接客をご満足いただき、大変光栄でございます。バーテンダーのdaiよりも御礼を申し上げております。 本来であればご期待以上のサービスをご提供させていただくのが私共の使命でございます。チェックアウト時について頂いたご意見をチームで共有し、早急に改善いたします。 全てのお客様のご満足いただけますよう、サービスの向上を目指してまいりますので、是非ともまたご来店下さいますようお願い申し上げます。 ゲストリレーションズマネージャー/陳
圧倒的な場所。”
ビジネスでなくてお金ではないならここです。その点では最高。
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この度は、hotel koe tokyoをご利用いただきまして誠に有難うございました。 また、貴重なお時間を割いてコメントをいただき厚くお礼申しあげます。 ご滞在をお楽しみいただけましたようで嬉しく存じます。 またのご来館を従業員一同心よりお待ちいたしております。
普段とは別世界の渋谷を楽しめました”
スタッフの方が温かく迎えてくれ、また細やかなところまで丁寧に対応してくださり、とても安心できました。 部屋の中は無駄なものがなく、かといって足りないものもなく、静かで快適です。部屋で飲み物やお菓子もいただけるため、スタイリッシュな空間の中で思いのほかのんびりしてしまいました。 1泊という短い間でしたが、普段では体験できない贅沢な時間を過ごすことができました。
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MAFUYU様 この度は素敵な記念日にをご宿泊いただき、誠にありがとうございました。 ごゆっくりお過ごしいただけたご様子、大変嬉しく思っております。 これからもお客様一人ひとりに合わせたきめ細かいサービスができるよう努めてまいります。 お食事またはイベントなど、気軽くご利用いただけるホテルなので、お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。 ゲストリレーションズマネージャ 陳
シャワーのみバスタブ無くて騒音が気になる”
お値段の割に室内の狭さ、テレビは無く iPadでNetflixサービス提供。 ダブルベットの部屋を選んだらシャワーしかなくバスタブ無し。 狭いスペースのベッド横にiPadで見る、こじんまりさだし、トイレが自動で開閉するのは良いけど狭いから洗面台に立っても反応して、機会音が離れても耳に触る。 部屋までのルートも一回の厨房を通過し 無理矢理作った部屋なので、窓もないに等しいレベルの閉鎖感。
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この度はhotel koe tokyoにご宿泊賜り誠に有難うございました。 しかしながらご指摘の数々にございます様に、ご迷惑をお掛けし誠に申し訳ございませんでした。 心よりお詫び申し上げます。 ご指摘いただいたトイレの自動開閉装置についてですが、直ちに改善するように努めて参ります。 今後ともご利用いただける全てのお客様が快適にお過ごしいただけるホテルである様、お客様から頂戴いたしましたご指摘を糧に努めてまいる所存ですので、これからも宜しくお引き立て下さいます様慎んでお願い申し上げます。 あらためまして、ご貴重な意見を賜り誠に有難うございました。 またのお越しを従業員一同お待ちいたしております。 ゲストリレーションズクリエイティブマネージャー/Jessica CHEN