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Swimming pool [outdoor], Hotel Le Cilaos in Reunion
Double Standard Room, Hotel Le Cilaos in Reunion
Exterior view, Hotel Le Cilaos in Reunion
Lobby, Hotel Le Cilaos in Reunion
Lobby, Hotel Le Cilaos in Reunion
Hotel Le Cilaos
Hotel Le Cilaos

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7.8

Very good

1,816 reviews

1,816 reviews

See map
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Médecine 370 m
Centre Médico-Psychologique 370 m
Mare à Joncs 390 m
Puy Maillot 620 m
Maison de la Broderie 740 m
Phillipe Turpin's Studio 770 m
Vidéo Club 3 Salazes 770 m
Post Office 800 m
Maison du Tourisme 840 m
Parking du supermarché 870 m

Hotel Le Cilaos

40E chemin des 3 Mares, Cilaos, Reunion, Reunion Island, 97413 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cilaos part of Reunion, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Roland Garros Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Reunion every 54 minutes on Agoda.com
Value for money7.1
Distance to city center1.5 Km
Location rating8.3
Nearest airportPierrefonds Airport (ZSE)
Distance to airport21.1 km

Rooms available at Hotel Le Cilaos

Double Standard Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Twin Standard Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds
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Deluxe Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 double bed
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Superior Double Room
...
  • Room size: 20 m²/215 ft²
  • 1 queen bed
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Family Suite
...
  • Room size: 40 m²/431 ft²
  • 1 sofa bed & 1 double bed
Enter dates to see prices
room
...
    Enter dates to see prices
    Junior Suite
    ...
      Enter dates to see prices
      Double Single Use
      ...
        Enter dates to see prices
        Twin/Double Room
        ...
          Enter dates to see prices
          Single
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Hotel Le Cilaos provide airport transfer?

            Hotel Le Cilaos provides airport transfer service upon request with an additional charge of 150 EUR in local currency. To request, check the box on the booking form just before the payment page.

            Does Hotel Le Cilaos have a swimming pool?

            While relaxing at Hotel Le Cilaos, you can enjoy the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

            What attractions are near by Hotel Le Cilaos that are in walking range?

            While remaining at Hotel Le Cilaos, kick start your getaway by visiting the nearest point of interest in walking distance to the property such as Mare à Joncs.

            How long do visitors generally stay at Hotel Le Cilaos?

            Verified past guests that have stayed at Hotel Le Cilaos had an average nightly stay of 1 night at this property.

            What payment cards are supported at Hotel Le Cilaos?

            Hotel Le Cilaos accepts up to 4, with payment card options such as Visa, American Express, and MasterCard.

            What do verified guests love most about Hotel Le Cilaos?

            Past guests that stayed at Hotel Le Cilaos have given this property a rating of 8.238 for its outstanding location as the major highlight for their stay.

            What is the average rating that past Families with young children have given to Hotel Le Cilaos?

            Verified families with young children that have stayed at this property have given Hotel Le Cilaos an average rating of 7.3. You can look up more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

            What do local visitors think about Hotel Le Cilaos?

            Past local visitors that have stayed at this property have given Hotel Le Cilaos an average rating of 7.9. You can look up on more specific customer testimonials, and remarks for this property down in the review section.

            What time is check-in and check-out at Hotel Le Cilaos?

            Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

            Is breakfast offered at Hotel Le Cilaos?

            Wake up to an incredible buffet and continental breakfast at Hotel Le Cilaos. Visitors can enjoy breakfast offered with an additional charge of 12 EUR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            See map

            Explore the neighborhood

            What people love about Hotel Le Cilaos

            • 8.8

              Excellent

              "Receptionists are really nice, the pool is heated enough for a sunny day in the winter."

              MR

              |

              July 20, 2020

            • 10

              Exceptional

              "Absolutely beautiful hotel."

              chetan

              |

              February 15, 2020

            Property ranking|Compared to 2,157 Reunion properties
            See all rankings
            Value for money score
            7.1/10
            Location score
            8.2/10
            Service score
            7.8/10
            Cleanliness score
            7.9/10
            Better than
            99
            %
            of Reunion properties
            Better than
            99
            %
            of Reunion properties
            Better than
            99
            %
            of Reunion properties
            Better than
            99
            %
            of Reunion properties
            Overall rating:

            7.8

            Very good
            1,816 reviews
            Cleanliness
            8.0
            Facilities
            7.1
            Location
            8.3
            Read all reviews >
            More about Hotel Le Cilaos

            More about Hotel Le Cilaos

            Hotel Le Cilaos

            Hotel Le Cilaos is a distinct addition to Reunion and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Hotel Le Cilaos.
            Hotel Le Cilaos offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Reunion is made even more convenient with the car hire and shuttle services available at the hotel.
            If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
            For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
            Each guestroom at Hotel Le Cilaos is furnished and equipped with handy amenities. Some rooms at Hotel Le Cilaos are equipped with linen service for your convenience. Some rooms at Hotel Le Cilaos include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
            The hotel also offers mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


            Dining and things to do

            Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Le Cilaos. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
            Hotel Le Cilaos offers wonderful recreational facilities for guests to enjoy. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
            Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Have some easy fun without traveling far, while playing ping-pong table at Hotel Le Cilaos. Have fun with your friends or family, or even meet new people at the library and shared lounge and TV area.


            Reasons to stay here

            Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
            This hotel beats 99% of accommodations in the city on value for money.
            Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.

            Show less

            Amenities and facilities

            Very good
            Facilities

            7.1

            Most talked about facilities

            Internet

            2 mentions

            Food & Dining

            1 mention

            Languages spoken
            • English
            • French
            • German
            • Russian
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Billiards
            • Game room
            • Garden
            • Hammam
            • Hiking
            • Hot tub
            • Karaoke
            • Massage
            • Sauna
            • Spa
            • Spa/sauna
            • Steamroom
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Table tennis
            • Ticket services
            • Tours
            Cleanliness and safety
            • Anti-viral cleaning products
            • Breakfast in room
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • First aid kit
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Bar
            • Breakfast [buffet]
            • Breakfast [continental]
            • Coffee shop
            • Poolside bar
            • Restaurants
            • Room service
            Swimming & soaking
            • Hot spring bath
            Services and conveniences
            • Concierge
            • Daily housekeeping
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Heating in public area
            • Ironing service
            • Laundry service
            • Library
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Smoke-free property
            • Smoking area
            • Terrace
            • Xerox/fax in business center
            For the kids
            • Family room
            • Kids meal
            • Playground
            Access
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [charges apply]
            • Car park [free of charge]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            Sports equipment rental
            • Bicycle rental
            Available in all rooms
            • Alarm clock
            • Baby cot (upon request)
            • Balcony/terrace
            • Bathrobes
            • Bathtub
            • Closet
            • Clothes rack
            • Desk
            • Electric kettle
            • Free bottled water
            • Hair dryer
            • Heating
            • In-room safe box
            • Interconnecting room(s) available
            • Internet access – wireless
            • Linens
            • Mini bar
            • Non-smoking
            • Private bathroom
            • Satellite/cable channels
            • Seating area
            • Telephone
            • Tile/marble flooring
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            • Wi-Fi [free]

            Food and dining

            Breakfast options
            • Continental
            • Buffet
            Restaurants on site
            La Lentille des Gourmets
            • Menu: Buffet, A-la-carte

            Location

            40E chemin des 3 Mares, Cilaos, Reunion, Reunion Island, 97413
            Excellent
            Location

            8.3

            Airports
            • Pierrefonds Airport (ZSE)
              21.1 km
            • Roland Garros Airport (RUN)
              27.4 km
            Hospital or clinic
            • Médecine
              370 m
            Cash withdrawal
            • ATM
              840 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-17 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 18 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until11:00
            • Reception open until23:00
            Getting around
            • Airport transfer fee150 EUR
            • Distance from city center1.5 Km
            Extras
            • Breakfast charge (unless included in room price)12 EUR
            The property
            • Non-smoking rooms/floorsYes
            • Number of bars/lounges1
            • Number of floors1
            • Number of restaurants1
            • Number of rooms 46
            • Room voltage220
            • Year property opened1998
            • Most recent renovation2013

            Reviews of Hotel Le Cilaos from real guests

            Provided by verified guests of Agoda
            7.6
            Cleanliness8.0
            Facilities7.1
            Location8.3
            Room comfort and quality7.3
            Service7.8
            Value for money7.1
            High score for Reunion
            Rating
            9+ Exceptional (16)
            8-9 Excellent (10)
            7-8 Very Good (30)
            6-7 Good (13)
            <6 Below Expectation (17)
            Time of the year
            Mar - May (28)
            Jun - Aug (20)
            Sep - Nov (18)
            Dec - Feb (20)

            Show reviews that mention 

            Showing 86 verified guest comments
            12345
            10.0
            Exceptional
            chetan from Singapore
            Group
            Double Standard Room
            Stayed 1 night in February 2020

            Amazing!”

            If you have to stay in one place in reunion, let that be the one. Absolutely beautiful hotel.

            Reviewed February 15, 2020

            See room deals

            Thank you very much for your comments and you'll be welcome

            Responded June 05, 2020
            Hotel Le Cilaos
            8.8
            Excellent
            MR from France
            Couple
            Double Standard Room
            Stayed 1 night in July 2020

            Pretty relaxing stay”

            Receptionists are really nice, the pool is heated enough for a sunny day in the winter. The 30 minutes spa access is a great deal since they usually let you stay a little longer. The hotel is minutes away from the city center (by car), but is located in a quiet area.

            Reviewed July 20, 2020

            See room deals

            Dear thank your stay See you soon

            Responded September 21, 2020
            Hotel Le Cilaos
            7.3
            Very good
            Reto from Switzerland
            Couple
            Stayed 3 nights in November 2013

            Comfortable room, but a bit too expensive”

            Quiet surroundings, restaurant, staff

            The hotel is not centrally located in Le Cilaos (ca. 15 min walk to the centre), but quiet and clean. Unfortunately, the free WiFi can only be used in public areas and we did not get a balcony or a terrace, although the room was rather expensive. Very nice restaurant.

            Reviewed November 26, 2013

            See room deals

            7.3
            Very good
            Runessa from South Africa
            Couple
            Stayed 2 nights in July 2015

            Great hotel”

            location, warm staff, spacious room

            The restaurant should get better staff and was very very disappointed. ..we waited for food for an hour and was then told what we ordered was not available. However the rest of the hotel was perfect. We had a very warm and informative welcome from the young man in reception upon arrival. And the recovery service for the restaurant or deal was very excellent. Will definitely recommend...just dont eat at restaurant. ..go into town to eat.

            Reviewed July 28, 2015

            See room deals

            6.3
            Good
            Eric from United Kingdom
            Couple
            Stayed 3 nights in May 2013

            Reasonable hotel”

            The room was a good size as was the TV, breakfast was good.

            Les Chenetsl is a little way out of the town but within easy reach of a little boating lake which is quite a pleasant place to walk to. There are two main buildings with a covered bridge between. Internet is available free but only close to the reception, although it is supposed to work in the rooms I could never get it to work in ours, a complaint brought no results.

            Reviewed May 22, 2013

            See room deals

            6.8
            Good
            Marie from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in July 2023

            1 Chien autour la piscine ma nque manque d hygiène ”

            A 9h le petit déjeuner manque le pain du jus remplissez pas le buffet 18€ le petit-déjeuner pour rien

            Reviewed July 04, 2023

            See room deals

            3.6
            MARITHEE from France
            Couple
            Twin Standard Room
            Stayed 1 night in June 2023

            Acceptable”

            Très sale de la moisissures au plafond et dans la salle de bain je vous parle même pas dessous de cazpane très sale et le ménage laisse à désiré personnel très accueillant souriant mais voilà dans un 4 étoiles plys de propreté et oui l eau chaude trop brûlant j ai failli me brûle mettre re régulateur poyr des enfants très dangereux

            Reviewed June 22, 2023

            See room deals

            3.6
            gorrillot from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in May 2023

            Pas au niveau d un 4 étoiles ”

            Chambre sous les 3 jaccuzzis donc extrêmement bruyant. Fissure mur, peinture s enlève, salle de bain à revoir, très peu de chaîne télé, toilette vieux. Mais propreté des lieux et petit déjeuner agréable même si les œufs brouillés sont trop cuits… Pas au niveau 4 étoiles, plus de papier dans les toilettes communs, une table Ping Pong installé dans un couloir, 44e par personne le repas du soir … bref! On s est senti comme à la maison et non dans un hôtel 4 étoiles . Dommage, car l hôtel est bien implanté. Vu sur le parking de bus de la commune et le cirque en arrière plan. Sinon décoration de la salle commune designer et agréable.

            Reviewed May 16, 2023

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            10.0
            Exceptional
            Philippe from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in May 2023

            Très bel hôtel ”

            Bel hôtel accueil cordial ,sympathique et efficace .Excellent rapport qualité/prix .A recommander

            Reviewed May 12, 2023

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            10.0
            Exceptional
            Carole from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in May 2023

            Zen”

            Très bon moment. Cadre agréable et reposant. Personnel a l’écoute et très bienveillant

            Reviewed May 05, 2023

            See room deals

            7.6
            Very good
            Cataye from Reunion Island
            Family with young children
            Twin Standard Room
            Stayed 2 nights in April 2023

            Bonne accueil ”

            Petit déjeuner excellent. Et vraiment chaleureux cette hôtel

            Reviewed April 20, 2023

            See room deals

            6.8
            Good
            LE from Reunion Island
            Solo traveler
            Superior Double Room
            Stayed 3 nights in April 2023

            Bof... ”

            Trop d'escaliers pour les personnes âgées. Piscine trop petite quand l'hôtel est plein. Pas de solution de secours pour la télécommande qui ne fonctionnait pas. Erreur dans la note de séjour à 2 reprises !

            Reviewed April 14, 2023

            See room deals

            8.4
            Excellent
            Genevieve from Reunion Island
            Family with teens
            Double Standard Room
            Stayed 2 nights in March 2023

            Excellent”

            le personnel sont disponible et très professionnel. Proximité avec certains lieux( mare et église)

            Reviewed March 22, 2023

            See room deals

            2.8
            Faiza from Reunion Island
            Family with teens
            Double Standard Room
            Stayed 1 night in March 2023

            1 nuit à cilaos ”

            Déçue de la chambre ! On m’a surclassé en supérieur mais … quelle supérieur ?? la chambre n’était pas à la hauteur : des bestioles dans la chambre, pas de frigo, pas de porte ni rideau de douche ..de la moisissure dans le bain… impossible d’utiliser le coffre fort qui ne ferme pas … bref la chambre était NULLE !! Il y en avait des plus sympa … mais pas la notre!! ne jamais prendre la 110 ou 106 !! Heureusement le spa était sympa ainsi que la piscine Je ne reviendrais pas dans cet hôtel Ce n’est pas un 4 étoiles du tout

            Reviewed March 20, 2023

            See room deals

            2.4
            ANNICK from Reunion Island
            Family with teens
            Double Standard Room
            Stayed 1 night in March 2023

            Acceptable”

            Hôtel très agréable avec un spa offert seul point noir la literie pas confortable et dure !

            Reviewed March 07, 2023

            See room deals

            9.2
            Exceptional
            FRANCOIS from Reunion Island
            Family with young children
            Double Standard Room
            Stayed 1 night in January 2023

            chambre 100”

            pas de frigo dans la chambre dommage autrement tout le reste super rien a dire

            Reviewed January 26, 2023

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            10.0
            Exceptional
            Valérie from France
            Couple
            Twin Standard Room
            Stayed 1 night in October 2022

            Magnifique hôtel ”

            Un hôtel dans la tradition et très chaleureux , au calme. Petit déjeuner buffet très complet. Nous n’avons pas testé le dîner mais je n’ai aucun doute sur sa qualité. Bon séjour

            Reviewed October 06, 2022

            See room deals

            10.0
            Exceptional
            GILETTE from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in September 2022

            Hotel génial ”

            On a choisi au hasard cet hôtel...alors on était enchanté...le cadre magnifique, personnel accueillant...et vraiment on le recommande...trop bien...

            Reviewed October 02, 2022

            See room deals

            Nous vous remercions pour votre séjour passé au Cilaos. Nous ferons toujours tous les efforts possible pour rendre encore mieux vos futurs moments détentes. Cilaos qu’on n’a as envie de quitter

            Responded October 04, 2022
            Hotel Le Cilaos
            9.6
            Exceptional
            Daniel from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in September 2022

            Très bon séjour”

            Hôtel très cosy et reposant.

            Reviewed September 03, 2022

            See room deals

            Merci pour votre commentaire Le Cilaos saura toujours faire vos moments inoubliables et toujoujours vous donner envie de revenir

            Responded October 04, 2022
            Hotel Le Cilaos
            6.8
            Good
            Karl from Reunion Island
            Couple
            Double Standard Room
            Stayed 1 night in June 2022

            Avis favorable ”

            Dîner : à volonté, c'est bon Petit déjeuner : excellent Par contre la chambre très mal placé, Beaucoup de bruit.pas de chance à cause du spa.

            Reviewed June 06, 2022

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            merci pour votre visite. Au plaisir de vous recevoir pour un prochain séjour

            Responded August 13, 2022
            Hotel Le Cilaos
            12345
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