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a large building with a large clock on it, Hotel Crown Hills Ueno Premier in Tokyo
Double Room - Smoking, Hotel Crown Hills Ueno Premier in Tokyo
a woman sitting on a bench looking at a television screen, Hotel Crown Hills Ueno Premier in Tokyo
a bathroom with a large mirror and a sink, Hotel Crown Hills Ueno Premier in Tokyo
Hotel Crown Hills Ueno Premier
Hotel Crown Hills Ueno Premier
a row of bottles of various types of alcohol, Hotel Crown Hills Ueno Premier in Tokyo

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8.7

Excellent

306 reviews

306 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
garakuta boeki

160 m

㈱MIYOSHI (Ueno)

200 m

Nakata Shōten Ameyoko Shop

220 m

Ameya Yokocho Market

220 m

Ameyoko Market

230 m

Popular landmarks
Ueno Park

730 m

Asakusa

1.8 km

Sensoji Temple

1.9 km

Tokyo Skytree

3.0 km

Ginza

4.3 km

Closest landmarks
B-Kick X

180 m

Eiju General Hospital

230 m

Ameyoko Shopping Street

250 m

Ueno Nakadori Shotengai

250 m

Niki's Confectionery Big Hall

250 m

Hotel Crown Hills Ueno Premier

Taito-ku,Higashi-Ueno 2-16-1, Ueno, Tokyo, Japan, 110-0015 - See map

Conveniently situated in the Ueno part of Tokyo, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Tokyo

Front desk [24-hour]

290 meters to public transportation

Inside city center

720 meters to Ueno Park

Announcements by hotel (1)
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Laundry service

Wi-Fi in public areas

Dry cleaning

Vending machine

Security [24-hour]

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport17.8 km

Rooms available at Hotel Crown Hills Ueno Premier

Small Double Room - Non-Smoking - 2 adults
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Twin Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Twin Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Small Double Room Smoking - 2 adults
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Single Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Superior Single Room - Smoking
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Single Room - Smoking
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Superior Single Room - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Double Room - Smoking
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Superior Small Double Room - Smoking - 2 adults
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Crown Hills Ueno Premier?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

See map

Explore the neighborhood

What people love about Hotel Crown Hills Ueno Premier

  • 8

    Very good

    "In room washing machine plus dryer super convenient for long stay"

    Yuan

    |

    March 15, 2020

  • 10

    Exceptional
    Cleanliness

    "Room is clean, location is convenient, the sky view is not every hotel can offer."

    kai

    |

    February 20, 2020

  • 10

    Exceptional

    "Highly recommend."

    kai

    |

    February 20, 2020

Overall rating:

8.7

Excellent
306 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.2
Read all reviews >
More about Hotel Crown Hills Ueno Premier

More about Hotel Crown Hills Ueno Premier

Hotel Lifetree Ueno is a 4-minute walk from JR Ueno Station and features guest rooms with a city view. It is located at a 11-minute walk from Ueno Zoo. There is free WiFi throughout the property. Guests will find a 24-hour front desk. All rooms are equipped with a flat-screen TV, refrigerator and electric kettle. For guests' comfort, amenities such as free toiletries and a hairdryer are provided by the hotel. Guests can enjoy the city view from all guest rooms. Free luggage storage is available at the property. A trouser press is provided by the accommodation at no extra charge. Breakfast is available at the on-site restaurant and consists of a buffet of Japanese and Western-style dishes. A drinks vending machine is available on site. Sensoji Temple is 17 minutes from the hotel on the Ginza Line. In addition, Tokyo Sky Tree is a 20-minute train ride away on the Tobu Skytree Line and Ginza Line.

Show more
Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

2 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Vending machine

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Smoking area

For the kids

  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Location
Taito-ku,Higashi-Ueno 2-16-1, Ueno, Tokyo, Japan, 110-0015
Exceptional
Location

9.2

Airports

  • Haneda Airport (HND)
    17.8 km 22 min drive
  • Narita International Airport (NRT)
    56.0 km 56 min drive

Public transportation

  • Okachimachi Train Station
    290 m
  • Nakaokachimachi Subway Station
    320 m

Hospital or clinic

  • Eiju General Hospital
    230 m

Shopping

  • Ameyoko Shopping Street
    250 m

Convenience store

  • Family Mart
    530 m

Cash withdrawal

  • ATM
    190 m
What's nearby

Popular landmarks

  • Ueno Park
    730 m
  • Asakusa
    1.8 km
  • Sensoji Temple
    1.9 km
  • Tokyo Skytree
    3.0 km
  • Ginza
    4.3 km
  • Tokyo Tower
    6.3 km
  • Shinjuku Gyoen National Garden
    6.6 km
  • Meiji Jingu
    7.9 km
  • Tokyo Metropolitan Government Building observation room
    8.0 km
  • Shibuya Crossing
    8.9 km

Nearby landmarks

  • garakuta boeki
    160 m
  • B-Kick X
    180 m
  • ㈱MIYOSHI (Ueno)
    200 m
  • Nakata Shōten Ameyoko Shop
    220 m
  • Ameya Yokocho Market
    220 m
  • Ameyoko Market
    230 m
  • Takeya Okachimachi Honten
    230 m
  • Eiju General Hospital
    230 m
  • Taiyaki Kanda Daruma Ueno
    230 m
  • Takeya
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out until10:00
Property announcements

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Reviews of Hotel Crown Hills Ueno Premier from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.8
Facilities8.3
Location9.2
Service8.8
Value for money8.6
High score for Tokyo
Rating
9+ Exceptional (51)
8-9 Excellent (21)
7-8 Very Good (21)
6-7 Good (6)
<6 Below Expectation (6)
Time of the year
Mar - May (31)
Jun - Aug (21)
Sep - Nov (20)
Dec - Feb (33)
All guests (306)
All room types
All languages

Show reviews that mention 

Showing 105 verified guest comments
12345
10.0
Exceptional
kai from Hong Kong SAR, China
Couple
SMART SINGLE ROOM For 2 People Use (S) -Non Smoking
Stayed 1 night in February 2020

beautiful view ”

room is clean, location is convenient, the sky view is not every hotel can offer. highly recommend. however, reception is on 20/f, all rooms are above it. i dont know why the lift has to stop on reception floor each time even no one press the button. a bit annoying!

Reviewed February 20, 2020

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10.0
Exceptional
kai from Hong Kong SAR, China
Couple
SMART SINGLE ROOM For 2 People Use (S) -Non Smoking
Stayed 1 night in February 2020

beautiful view”

room is clean, location is convenient, the sky view is not every hotel can offer. highly recommend. however, reception is on 20/f, all rooms are above it. i dont know why the lift has to stop on reception floor each time even no one press the button. a bit annoying!

Reviewed February 20, 2020

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8.4
Excellent
Hoi from Singapore
Family with young children
Double Room - Non-Smoking
Stayed 8 nights in September 2019

Good location. The room is spacious enough for us to put 3 luggages.”

Pros - location, new hotel Cons - I notice the tv and lamp are very dusty on my last day of stay. Perhaps the staff should clean more thouroughly. My son and myself have running nose whenever we were in the room.

Reviewed October 12, 2019

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8.0
Excellent
Thanadol from Thailand
Couple
SMART SINGLE ROOM For 2 People Use (S) -Non Smoking
Stayed 2 nights in November 2019

Good location”

The hotel is opposite the Ameyayokocho market, just 3 min walk. There're so many restaurant, bar and shopping center. Nearest station is Ueno station (Ginza Line) exit 3, If you have a big luggage i would recommend to use exit 2 which have an elevator. The hotel is inside the office building, you have to enter the hotel entrance gate and take an elevator to 20th floor for reception. There's 7-Eleven at first floor. The room is a little bit small with no wardrobe. Air condition in my room is quiet dirty but everything is fine.

Reviewed November 25, 2019

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8.0
Excellent
Yuan from Australia
Couple
COMFORT SINGLE ROOM For 2 People Use (S) -Non Smoking
Stayed 4 nights in March 2020

Convenient location and washing machine”

In room washing machine plus dryer super convenient for long stay

Reviewed March 15, 2020

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7.2
Very good
Chun from Hong Kong SAR, China
Solo traveler
Economy Single Room - Smoking
Stayed 4 nights in April 2019

room size is very small”

There is a bit challenge for me to open my luggage within the room. Since it is located on the 20th floor, the view is excellent. Since I have stayed in smoking room, the filter within the air cleaner is very dirty and now function as good as what we thought. Breakfast is OK

Reviewed April 07, 2019

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6.8
Good
Chee from Singapore
Solo traveler
ECONOMY SINGLE - Smoking
Stayed 3 nights in April 2019

Good except for reception staff”

New rooms, BBC English channel, good wifi connection, and close proximity to train station. Only exception is that the guys at reception wasn't that courteous when I check in on a late night.

Reviewed April 16, 2019

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6.4
Good
PANG from Malaysia
Couple
Double Room - Non-Smoking
Stayed 3 nights in June 2019

Near to Ueno Stayion , Ueno Park & Zoo and Ameyoko market ”

Not worth the rate especially the breakfast ¥1000 per person. No windows.

Reviewed June 10, 2019

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2.0
Chui from Hong Kong SAR, China
Group
Superior Single - Non-Smoking
Stayed 1 night in November 2019

rude & poor service staff”

On 4am we asked your staff for check-out time is 11am ok or not, your staff just said yes and never told us need pay extra money or not accept on late check-out. But finally on 10:30 am, the staff use rude attitude to knock the door and said the checkout time is 10 :00am. Then make us felt so astonished. After that your staff didn't check or believe what we said and only said "NO". Its totally no acceptable on a service provider. On a hospitality industry no matter what happen, the Front line staff should not shouting to guests, but your staff did it. We late check-out paid extra is fine, But your staff service is rude & not worth.

Reviewed December 06, 2019

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10.0
Exceptional
Lai from Hong Kong SAR, China
Couple
Double Room - Non-Smoking
Stayed 3 nights in July 2018

Great Location, spacious rooms ”

The hotel is very close to Ueno station and other shopping area. The room is spacious compared to other hotels in Tokyo. I will definitely recommend this hotel to my family and friends.

Reviewed July 30, 2018

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8.0
Excellent
Sudawadee from Thailand
Couple
Double Room - Non-Smoking
Stayed 1 night in December 2018

Clean room and good location”

Pro:- Room is quite clean with the compact room space. The rooms here have beautiful views as they all are on the high floors. The Lobby room is on the 20th floor of the building and they provide the microwave for guests also. We have a view of Ueno Park and Ameyoko. If you are on the other side, you will have a view of Tokyo Sky Tree. There are 7-11 on the first floor. If you walk across the street, it will be Ameyoko Market. Its location is near the JR station and subway, as well as the Takeya Purple Building. Con:- Rooms are very simple as it is a business hotel type. Check out not later than 10.00 am, otherwise you may be fine. If you come back late at night, the walk way is quite dark.

Reviewed December 25, 2018

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8.0
Excellent
Sudawadee from Thailand
Couple
Double Room - Non-Smoking
Stayed 3 nights in December 2018

Business hotel, good enough for a short stay”

Pro:- Room is quite clean with the compact room space. The rooms here have beautiful views as they all are on the high floors. The Lobby room is on the 20th floor of the building and they provide the microwave for guests also. We have a view of Ueno Park and Ameyoko. If you are on the other side, you will have a view of Tokyo Sky Tree. There are 7-11 on the first floor. If you walk across the street, it will be Ameyoko Market. Its location is near the JR station and subway, as well as the Takeya Purple Building. Con:- Rooms are very simple as it is a business hotel type. Check out not later than 10.00 am, otherwise you may be fine. If you come back late at night, the walk way is quite dark.

Reviewed December 25, 2018

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8.8
Excellent
Kitipat from Thailand
Couple
Double Room - Non-Smoking
Stayed 3 nights in February 2018

Good view and location in Ueno”

The hotel is close to Ameyoko market and Takeya building. Transportation from train stations (Ueno, Okachimachi) is very convenient. The best thing of this hotel is city view in guestroom because the guestroom is on high floors!!!

Reviewed March 05, 2018

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7.6
Very good
Alfred from Canada
Solo traveler
Economy Single Room - Smoking
Stayed 2 nights in June 2018

For the View”

Location is great. The reason I picked this hotel because the price and is close to the Keisei Skyliner station. View is AWESOME. I saw Tokyo SkyTree from my room. I was supposed to check-in at 3pm but got there around 1 pm. Room was ready and I was able to get the key to my room. Check Out is AT 10 AM. I was thinking it was 11am, got a call from front desk for the reminder. Staff is friendly. The Downside is. I found a piece of pubic hair on the tray where they put the tooth brush, comb, q-tips. It made me wonder if they used the same towel to wipe the toilet and the rest of the bathroom. Would I recommend to stay here again? For the location. YES. But there are so many more hotels in Tokyo.

Reviewed July 03, 2018

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7.6
Very good
Ming from Hong Kong SAR, China
Solo traveler
Standard Single Room - Smoking
Stayed 5 nights in May 2018

A room with a view”

Good location (close to multiple train stations); all rooms have great view due to the high floors. Rooms are larger than average for Tokyo. At the price this is really a good deal. Would like to stay here again.

Reviewed May 17, 2018

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6.4
Good
Alvin from Singapore
Couple
Double Room - Non-Smoking
Stayed 2 nights in October 2017

Good”

It is difficult to find the hotel as there are many construction of subway around ueno. Otherwise, the food are nearby which is a plus. It will be helpful if they have a step by step guide to hotel

Reviewed November 01, 2017

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7.6
Very good
Suk from Hong Kong SAR, China
Group
Twin Room - Smoking
Stayed 1 night in April 2018

Overall the hotel is good”

The location of the hotel is good. Since the hotel is situated at the last few top floor of the hitaChi bldg, the outside view is fantastic. For the amenities, may consider to provide shower caps, free bottles of water

Reviewed April 29, 2018

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10.0
Exceptional
AARTI from India
Couple
Twin Room - Smoking
Stayed 3 nights in March 2018

Exceptional”

More English speaking staff will be better for international traveller !! Only one person at the counter could understand english. However everyone is helpful in their own capacity.

Reviewed March 30, 2018

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4.0
NG from Hong Kong SAR, China
Solo traveler
Superior Single Room - Non-Smoking
Stayed 1 night in August 2018

A lot of dirt on the floor. Bad smell in room”

Very bad memory of my last night stay in a 13 -day japan trip. In the room, a lot of dirt on the carpet, and bad smell. I presented the photo to the front desk. They agreed it is really dirty, but just say Sorry. Since they are full house, no room for exhange even down grade. No help and other suggestion for me. I asked if they have disinfectant spray, the answer is ‘no’. Finally, i brought one from the 7-11 downstair, and stay 1 night with the germ. (Checked no room avaliable from the nearby hotel) Conclusion: Superior Single Room should not choose.(no skytree view in this room type too)

Reviewed August 14, 2018

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3.6
Alvyn from Singapore
Group
Double Room - Non-Smoking
Stayed 3 nights in April 2018

Strictly a business hotel. Do not stay here if you are on vacation. ”

The staff there all have a cocky and arrogant attitude. I travelled with another friend and during our check in process, the gentleman at the counter said this, and I quote, "if you want a suite, go to a different hotel. This is a business hotel". For our 3-night stay there, I felt judged and disrespected. That may be because I was never in a business attire. Important note: on our last day, we received a phone call at 10.20am informing us that we have been penalized with $1000Yen late check out fee (apparently imposed after 10am), and the fee would get heavier if we did not check out immediately. We were never informed about this policy from the point of check in until 10am on our check out day. This "penalty" was slapped onto us without prior warnings, minimal display of information with no flexibility or room for discussion. They were professional but rude, unreasonable and provided terrible customer service. Backpackers and travellers be warned. This hotel is not for you.

Reviewed April 08, 2018

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