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HOTEL MYSTAYS Fuji Onsen Resort
Standard Double - Guestroom, HOTEL MYSTAYS Fuji Onsen Resort in Fujikawaguchiko
a large building with a clock on the side of it, HOTEL MYSTAYS Fuji Onsen Resort in Fujikawaguchiko
Lobby, HOTEL MYSTAYS Fuji Onsen Resort in Fujikawaguchiko
Lobby, HOTEL MYSTAYS Fuji Onsen Resort in Fujikawaguchiko
Swimming pool, HOTEL MYSTAYS Fuji Onsen Resort in Fujikawaguchiko
Swimming pool, HOTEL MYSTAYS Fuji Onsen Resort in Fujikawaguchiko

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8.7

Excellent

5,360 reviews

5,360 reviews

View242
Housekeeping159
Breakfast42
See map

8.4

Excellent

Location rating score

Excellent location - 230 meters from city center
Parking
FREE
Popular landmarks
Kawaguchiko Station Bldg. 1.3 km
Lake Kawaguchi Ohashi Bridge 2.4 km
Kawaguchiko Music Forest Museum 3.5 km
Itchiku Kubota Art Museum 4.3 km
Oishi Park 4.7 km
Saiko Iyashi no Sato Nemba 10.8 km
Fugaku Wind Cave 11.2 km
Aokigahara Forest 14.4 km
Fuji Shibazakura Festival 17.1 km
Lake Motosu 18.1 km
Nearby landmarks
Mt.Fuji Tourist Information Center 300 m
Climing Gear Rental Shop La Mont 300 m
SUNDRUG 460 m
Fuji-Q Highland 570 m
Fujiyama museum 850 m
Thomas Land 850 m
La Ville de Gaspard Et Lisa 860 m
Fujiyama Onsen 910 m
Fujisan World Heritage Center(Mt.Fuji World Heritage Center) 1.1 km
Fujikawaguchiko Tourist Information Center 1.2 km
2021

HOTEL MYSTAYS Fuji Onsen Resort

2654 Arakura, Fuji-Yoshida-shi, Yamanashi, Fujiyoshida, Fujikawaguchiko, Japan, 403-0011 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Fujiyoshida part of Fujikawaguchiko, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kawaguchiko Music Forest Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot spring bath on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Smoking area

Laundry service

Wi-Fi in public areas

This property is in high demand!

59 travelers have booked today.

Value for money8.7
Location rating8.4

Rooms available at HOTEL MYSTAYS Fuji Onsen Resort

Quadruple Room with Mt. Fuji View
...
  • Room size: 29 m²/312 ft²
  • Mountain view
  • 4 single beds
Enter dates to see prices
Triple Room with Mt. Fuji View
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 3 single beds
Enter dates to see prices
Comfort Mountain View Twin Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Comfort Twin
...
  • Room size: 22 m²/237 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Standard Twin Mountain View 1F
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Twin Room - Disability Access - Ground floor
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Twin Room with Mt. Fuji View
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 2 single beds
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Comfort Twin Room with Mt. Fuji View
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Standard Double
...
  • Room size: 16 m²/172 ft²
  • Nature view
  • 1 double bed
Enter dates to see prices
Standard Twin
...
  • Room size: 19 m²/205 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Fuji Onsen Resort?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Fuji Onsen Resort?

For those who wish to drive their own cars, HOTEL MYSTAYS Fuji Onsen Resort has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at HOTEL MYSTAYS Fuji Onsen Resort?

Wake up to a great buffet breakfast at HOTEL MYSTAYS Fuji Onsen Resort. Adults can enjoy breakfast offered with an additional charge of 2000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort features an on-site restaurant for your dining convenience. Dishes are served in buffet during opening hours.

What is the smoking policy at HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Fuji Onsen Resort?

The closest train, metro, or bus station to HOTEL MYSTAYS Fuji Onsen Resort is Fujisan Station Train Station, 1.7 km away.

What restaurants are nearby HOTEL MYSTAYS Fuji Onsen Resort?

Restaurants including Mocha, Akasaka Udon and Dog Udon Cafe Matsu are popular in HOTEL MYSTAYS Fuji Onsen Resort’s neighborhood which is known as Fujiyoshida.

What are popular attractions near HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort’s location in the Fujiyoshida neighborhood makes it close to famous attractions including Fuji-Q Highland, Fujiyama museum and Thomas Land.

What popular natural sightseeing spots are close to HOTEL MYSTAYS Fuji Onsen Resort?

HOTEL MYSTAYS Fuji Onsen Resort’s nearby natural sights include Fuji Sengen Jinja Shrine, Mount Arakura and Mount Shimo located in the same Fujiyoshida area.

See map

Explore the neighborhood

What people love about HOTEL MYSTAYS Fuji Onsen Resort

  • 9.6

    Exceptional
    Cleanliness

    "Very clean and perfect for our stay."

    Erin

    |

    January 18, 2023

  • 9.2

    Exceptional
    Location

    "Location was very strategic, 5mins walk from fujikyu station and accessible to many buses."

    Eddie

    |

    January 24, 2023

  • 8.4

    Excellent
    Location

    "Nearby the hotel doesn’t have any delicious Japanese restaurants other than the Yakiniku (8-10mins walking distance)."

    Jessi

    |

    January 23, 2023

Property ranking|Compared to 513 Fujikawaguchiko properties
See all rankings
Cheapest price score
Cleanliness score
9.3/10
Value for money score
8.7/10
Service score
9/10
Better than
94
%
of Fujikawaguchiko properties
Better than
92
%
of Fujikawaguchiko properties
Better than
90
%
of Fujikawaguchiko properties
Better than
87
%
of Fujikawaguchiko properties
Overall rating:

8.8

Excellent
5,320 reviews
Cleanliness
9.3
Facilities
8.8
Location
8.4
Read all reviews >
What travelers say they love:
Room view facing fuji, room is clean we love it
HOI from United States
Couple
More about HOTEL MYSTAYS Fuji Onsen Resort

More about HOTEL MYSTAYS Fuji Onsen Resort

HOTEL MYSTAYS Fuji Onsen Resort

HOTEL MYSTAYS Fuji Onsen Resort is the perfect place to experience Fujikawaguchiko and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At HOTEL MYSTAYS Fuji Onsen Resort, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk service is provided at the hotel including luggage storage.
Packing light is possible at HOTEL MYSTAYS Fuji Onsen Resort thanks to the hotel's laundromat and laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at HOTEL MYSTAYS Fuji Onsen Resort are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee and instant tea at your disposal.
HOTEL MYSTAYS Fuji Onsen Resort also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at HOTEL MYSTAYS Fuji Onsen Resort begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. HOTEL MYSTAYS Fuji Onsen Resort has vending machines for 24-hour available light snacks and/or drinks.


Around the property

Experience Fujikawaguchiko like a true local. Don't forget to stop by Saiko Iyashi no Sato Nemba located 10.8 km away, where everyone who visits Fujikawaguchiko wants to have their photo taken. Multiple day trip options await you and your travel group close to HOTEL MYSTAYS Fuji Onsen Resort, starting with visits to Fuji Shibazakura Festival located just 17.1 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 95% cheaper than other options.
Facilities at this hotel are rated higher than 92% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 92% of the city's accommodation.

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Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

72 mentions

View

59 mentions

Breakfast

41 mentions

Food & Dining

15 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Restaurants
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
Chef's Recipe
  • Menu: Buffet

Location

2654 Arakura, Fuji-Yoshida-shi, Yamanashi, Fujiyoshida, Fujikawaguchiko, Japan, 403-0011
Excellent
Location

8.4

What's nearby

Popular landmarks
  • Kawaguchiko Station Bldg.
    1.3 km
  • Lake Kawaguchi Ohashi Bridge
    2.4 km
  • Kawaguchiko Music Forest Museum
    3.5 km
  • Itchiku Kubota Art Museum
    4.3 km
  • Oishi Park
    4.7 km
  • Saiko Iyashi no Sato Nemba
    10.8 km
  • Fugaku Wind Cave
    11.2 km
  • Aokigahara Forest
    14.4 km
  • Fuji Shibazakura Festival
    17.1 km
  • Lake Motosu
    18.1 km
Nearby landmarks
  • Mt.Fuji Tourist Information Center
    300 m
  • Climing Gear Rental Shop La Mont
    300 m
  • SUNDRUG
    460 m
  • Fuji-Q Highland
    570 m
  • Fujiyama museum
    850 m
  • Thomas Land
    850 m
  • La Ville de Gaspard Et Lisa
    860 m
  • Fujiyama Onsen
    910 m
  • Fujisan World Heritage Center(Mt.Fuji World Heritage Center)
    1.1 km
  • Fujikawaguchiko Tourist Information Center
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Room rates with meal plan are not inclusive of children's meals. An extra charge for children's meals will be collected at the property.
  • In the 7th floor public bath, the property doesn't allow photography, videos, food and beverages, harmful items, diapers. Guests must not be intoxicated, have tattoos, infectious disease, or wear clothes/swimwear.
  • The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
  • Accessible Twin Room is located on 1st floor.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2000 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 159
  • Room voltage100
  • Year property opened2016
Parking
  • Daily parking fee0 JPY

Property announcements

Information on the operating hours of this property

Restaurant Hours
Breakfast: 7:00 a.m. to 10:00 a.m. (last order 9:30 a.m.)
Dinner: 6:00 p.m. to 8:00 p.m. (last order 7:45 p.m.)

Public bath hours
5:00 a.m. to 10:00 a.m. / 3:00 p.m. to 11:00 p.m

Reviews of HOTEL MYSTAYS Fuji Onsen Resort from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.8
Location8.4
Service9.0
Value for money8.7
High score for Fujikawaguchiko
Rating
9+ Exceptional (1,124)
8-9 Excellent (300)
7-8 Very Good (343)
6-7 Good (66)
<6 Below Expectation (95)
Time of the year
Mar - May (437)
Jun - Aug (295)
Sep - Nov (439)
Dec - Feb (757)
All guests (5,320)
All room types
All languages

Show reviews that mention 

Showing 1,928 verified guest comments
12345
10.0
Exceptional
Marthinus from Indonesia
Family with young children
Standard Twin Mountain View
Stayed 1 night in October 2019

Amazing & Nice Hotel to Stay !! You have to go”

Got chance stay in this hotel about 1 night but yeah, even only 1 night we already fall in love with this hotel. The room is clean and bigger room than other hotel I booked, the breakfast & dinner menu is awesome. You can see the Mt. Fuji, if you got the high floor and also Fuji-Q highland. Just about 3-5 mins walk distance to train station and Fuji-Q highland. All staff is helpful and very nice. If you bring a big luggage, please enter from the left entrance of the hotel and don't need to carry your luggage thru stairs.

Reviewed November 07, 2019

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay.It is lovely to hear that you have enjoyed particularly the breathtaking view of Mt.Fuji during your stay.Also it brings us joy to know that you like our room as well as our restaurant.Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Suzuki

Responded November 14, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Siti from Malaysia
Family with young children
Standard Twin Mountain View
Stayed 2 nights in October 2019

Hotel room with the best view.”

Booked the room facing the Mount Fuji and it is breathtaking. They provide the sleep/ comfortware even for kids. My kids enjoy the 2 night stay. Space quite tight but it work fine for us 2 adult and 2 kids below 12years old. One stop from kawaguchiko station so if you come with luggage, kids ansld stroller better take a taxi from kawaguchiko station. The hotel is close to FujiQ Highland and Fujikyu train station not the bus station. Not to be confuse. Hotel is value for money especially for room with Mt Fuji view and kids friendly.

Reviewed November 08, 2019

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. And it is lovely to hear that you have enjoyed particularly the magnificent view of Mt.Fuji during your stay. We are really happy that your kids liked our hotel. We hope that you will come back again in the future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Suzuki

Responded November 14, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Christian from Indonesia
Couple
Standard Twin Mountain View
Stayed 1 night in June 2022

Best hotel to stay around Kawaguchiko”

This is my first time visiting Kawaguchiko via train (Fuji Excursion), using JR Tokyo Wide Pass. Although there are many hotels around Mt. Fuji station or Kawaguchiko, we choose this hotel because the hotel has an onsen. Its 5 minute walk from the station (Fujikyu Highland Station), and the view from our room was amazing! We can see Mt. Fuji from 3 am, and taking an onsen from 5 am. We are happy with the experience. Furthermore, the staff is very kind. The front office lady told me anything that I should do: eat Houtou (the special ramen in the area), going to Ice and Wind cave, view some parks. Note: while you stay at the hotel, you should visit Fujikyu highland (its free for sightseeing).

Reviewed June 27, 2022

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear that our staff was able to deliver satisfying service during your stay. Also it brings us joy to know that you like our location as well as the surrounding attractiAlso Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk

Responded July 12, 2022
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
LESLIE from Singapore
Solo traveler
Standard Double Mountain View
Stayed 1 night in December 2021

Very pleasant but let down by the most unexpected thing”

This hotel would have been perfect in terms of facilities, value for money, comfort, cleanliness and so on and so forth. However it was such an irony that in the middle of winter the heating did not function as expected. The hotel is heated centrally however each room does not have independent control over the amount of heat that blows in thru the vent. Strangely the cooler you set the temperature, the hotter it becomes, so in the end I had to switch off the heater and open a window when my 20 deg setting resulted in a 28 deg room temp.

Reviewed December 20, 2021

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Dear our guest. Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We are glad tp hear that you could satisfy with our facilities such as cost, cleanliness value and so on. This is our energy to do better and improve more our skills. Thank you so much. However, we are really sorry that you couldn't stay comfortably and didn't have enough information about air conditioning. Our air conditioning system is actually only central, so you are not able to change heat to cooler in this season, however we can lend our customers another fan or cooler instead when they feel hot. We are really sorry as well that we didn't explain another availabilities you could. Although it is actually difficult to change our air conditioning system, we will do the best to improve our customer service when they check-in. We are happy if you have a chance to come to our hotel again. Thank you from the bottom of our heart. HOTEL MYSTAYS Fuji Onsen Resort Front Desk

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HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Bijaya from Singapore
Family with young children
Standard Twin Mountain View
Stayed 2 nights in January 2020

Great hotel with amazing Mt. fuji views! ”

Booked a twin room with Mt Fuji view and it's exactly as advertised! I was lucky enough to catch Mt Fuji on a clear day and the view from my room was amazing! Location wise the hotel is less than 10min walk from Fujikyu Highland Station. The nearest restaurants and minimarts are at fujikyu Highland station so do take note. The hotel room itself is rather spacious and I would open my luggage in the room with ample space to move around. The bed was comfy and room had the basic amenities like kettle, mini fridge and toiletries. One outstanding facility is the Onsen at the top level. Great to relaxed in after a tiring day exploring Kawaguchi go. I highly recommend this hotel if you're planning to stay in Kawaguchigo area as it's reasonably priced, modern and new.

Reviewed January 19, 2020

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Dear Guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are truly excited to receive your fully marked review. We are delighted to know that you were satisfied with what we had to offer . It is lovely to know that you were pleased with our new and modern building, facilities, amenities as well as the convenient location and nearby attractions. We are especially happy to share the magnificent view of Mt. Fuji. It is wonderful to hear that you were able to see it on a clear day. We are happy to be a part of your memorable trip. Thank you again for taking the time to review us and leaving such kind comments. All of us staff are looking forward to serving you again. Kind regards, HOTEL MYSTAYS Fuji Onsen Resort Matsuo

Responded January 21, 2020
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Kelvin from Singapore
Family with young children
Standard Twin Mountain View
Stayed 3 nights in May 2019

Great hotel for our 3 nights stay in Mt Fuji area”

Very new, clean and modern hotel. We stayed in a room with views of Mt Fuji. It was a good choice as the weather was excellent during our 3 days there and we could see Mt Fuji right from our room. Hotel is just across the street from Fuji Q Highlands. We visited Thomasland there and it was v convenient to access. Waiter at restaurant was a little unfriendly though.

Reviewed May 14, 2019

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. Please kindly accept our sincere apology, and we also would like to thank you for taking time to give us your kind review. It is lovely to hear that you have enjoyed particularly the breathtaking view of Mt.Fuji during your stay. It brings us joy to know that you like our location as well as the surrounding attractions. Please kindly accept our sincere apology for the unpleasant experience you had with our front restaurant staff. The incident has been surely recorded, and it will be investigated further to help us to train our team members to improve our service quality in the future. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Watanabe

Responded May 15, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
CHEW from Malaysia
Couple
Standard Twin Room with Mt. Fuji View
Stayed 2 nights in January 2019

Comfy hotel with strategic location!”

Want to wake up with a scenery views of the majestic Mount Fuji? Well you’re in the right place! Hotel is nice and clean, very polite and helpful stuff! There’s a train station nearby, easy access to convenience stores and restaurants! For those who looking to spent a day at fun theme park and rides, Fuji-Q Highland is just opposite the hotel! Would definitely stay at this hotel again in the future!

Reviewed February 07, 2019

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Dear our guest Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. We hope we can serve you again at our hotel in the near future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk NAKAJIMA

Responded February 08, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Hengky from Indonesia
Couple
Standard Double Room with Mt. Fuji View
Stayed 1 night in February 2019

Perfect hotel to STAY!!”

You guys must book this hotel when visiting Fuji. This hotel is seriously AWESOME! I book a room with fuji view, it was rain when i arrive at hotel, so i cant spot Fuji mountain. All the wait is over when i woke up in the morning and take a look from the window, really amaze me :) what a great day, woke up with Fuji view. Soon will be back there. Note : when i go to public bath, there is a guest inside with phone and taking selfie, what a dumb. I sure this guy doesnt read the regulations. Maybe next time there will be good if a staff controlling the public bath periodically. Just my cent.

Reviewed February 21, 2019

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Dear guest Thank you for choosing Hotel Mystays Fuji Onsen Resort for your special trip to Kawaguchiko area. We are absolutely delighted to receive your very generous review from your recent stay, and it is lovely to hear that you have enjoyed our breathtaking view of Mt.Fuji during your stay. We are also sorry for the unpleasant experience at our public baths. As you are already aware, even though we are doing our best to share the onsen etiquette especially with those who are not familiar with the custom, it seems that some guests choose not to follow some rules.Your feedback has been surely received and it will help us to review our service and operation in the future. It has been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Kashiwagi

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HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Anna from Singapore
Family with young children
Standard Twin Mountain View
Stayed 2 nights in February 2019

Great location with nice view of Mt Fuji”

Hotel room size is compact but as Japan sizing. Location is good near to amusement park. Booked room with Mt Fuji view is a must No concierge / bell boy around as we arrived late and need to drag the bags from the car to the lobby and to the room. The necessities like bedroom slippers toothpaste tea bags etc is self service at the hotel lobby so you can self refill when needed. There is at onsen in the hotel but we didn't try. Hotel has a open air free carpark so its a plus point for travellers that drive. Will definitely book Hotel mystays Fuji Onsen resort when return.

Reviewed August 05, 2019

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Dear our guest, Thank you for staying with us at hotel MYSTAYS Fuji Onsen Resort. We also appreciate your time to share this review. It is lovely to hear that you liked our location, amenities system, parking, and the view of Mt. Fuji from your room. However, we are sorry for the inconvenient feeling that you had to experience at our hotel. We regret to inform that we do not offer any luggage carrying service like bell boys do, however, our front desk is playing a role of concierge desk too. So, our front desk staff would help you if you have any questions about sightseeing or other thing. We apologize for the luck of explanation. Thank you for your understanding. We are delighted to know that you are planning to come back to our hotel although there are still space to improvement. Our team is looking forward to seeing you again in the future. Best regards, HOTEL MYSTAYS Fuji Onsen Resort Front desk Yamamoto

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HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Kannapas from Thailand
Couple
Standard Double
Stayed 1 night in March 2019

Hotel very convenient and clean and not so far from station.”

If you have two day retro bus, you can take bus from platform 6 to Hotel. The bus stop is in front a hotel. Very revoomend value for money. The onsen on 7th floor is superb as view of Fuju San. Unfortunately the day that I stay was rain and could not see FujiSan. I will definately come back again.

Reviewed March 06, 2019

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards, Hotel Mystays Fuji Onsen Resort Yokoyama

Responded March 07, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Koh from Singapore
Family with young children
4-Bedroom Mountain View
Stayed 1 night in December 2019

Exceptional”

Nice and spacious room with excellent view of Mt. Fuji. The Onsen is great too. Staffs are very friendly and helpful. Hotel is about 5 minswalk to Fujikyu Highland station and Fuji Q Highland theme park and Thomas the train land are just beside the station. Highly recommended.

Reviewed December 10, 2019

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Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. It brings us joy to know that you have enjoyed our facilities. We hope we can serve you again at our hotel in the near future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Okano

Responded December 13, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Paravit from Thailand
Couple
Standard Twin Mountain View 1F
Stayed 1 night in February 2018

Great Hotel by Fuji Q Highland”

Love this hotel, Great value for money, Nice and clean located just a few minute walk from Fuji Q highland train station. Great breakfast, Rooms are big and clean. The best thing about this hotel is Onsen with the views of Mt Fuji on the top floor.

Reviewed July 05, 2019

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Dear our guest, Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are delighted to receive such a generous review from your recent stay. It is lovely to hear that you liked our location, the room cleanliness, and Onsen with the magnificent view of Mt. Fuji. It brings us to know that you loved our hotel. Our hotel staff will continue to strive to provide the best services for our guests. We hope we can serve you again in the future. Best regards, Hotel MYSTAYS Fuji Onsen Resort Front desk Yamamoto

Responded July 08, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
William
Couple
Standard Double Mountain View
Stayed 1 night in January 2019

Mt Fuji view room!”

Room is spacious compared to other Japan hotels standard room. Never book the room without mountain view because you'll regret it. You can watch sunset with Mt Fuji view from your room. Overall it's really nice to stay here. Free Onsen (before tax) with Mt Fuji view. Me and my wife really happy to stay here for our honeymoon, also it's quite close (400m) from Fujikyu-Highland St. P.S. There's family restaurant around the station which is quite good (Banmiyan Restaurant).

Reviewed January 17, 2019

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards, Hotel Mystays Fuji Onsen Resort Yokoyama

Responded January 20, 2019
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
nathaniel from Japan
Couple
Standard Double
Stayed 1 night in March 2022

Perfect hospitality and great food”

Good small room with comfortable bed for two. Quiet and restful. The food at dinner was exceptionally good. I recommend the half-board plan. The extra cost is definitely worth it. I like that over-size pajamas are easily available near the check-in.

Reviewed March 20, 2022

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are pleased to receive your positive overall review this occasion. It brings us joy to know that you have enjoyed our restaurant and amenities. We hope that you will come back again in the future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk

Responded July 05, 2022
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Stania from Indonesia
Family with young children
Standard Double
Stayed 2 nights in January 2020

Exceptional”

Close to fujiq highland, close to childrens clinic (i happened to need one during my stay). Staff is very helpful and friendly. Room and amenities are clean. Lots of parking space. Room size (mine was standard), not very big, with 2 large suitcases it was crowded, but we managed.

Reviewed January 12, 2020

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Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It brings us joy to know that you like our location as well as the surrounding attractions and facilities. We are also very happy to hear that our team was able to assist you in various way throughout your stay. It was unfortunate that the size of the room was not sufficient to be suitable for your stay. It is not realistically possible for us to amend the room size immediately due to the structure of the building. So we would like to make other aspects of the service more satisfactory instead. We hope that you will come back again in the future. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Okano

Responded January 15, 2020
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Yap from Singapore
Couple
Standard Twin Mountain View
Stayed 2 nights in January 2020

Nice hotel”

Choose mt fugi view to see the mountain inside the room. Breakfast is good. But need to wait during peak hours as it is not very big. 5mins walk to train, bus stop and convenience store. There is a slope but road is fine. Need to climb a flight of stairs to main lobby. Hotel staff is considerate and understand English. Hotel will contact you if you are late for check in. Hotel is responsive when you contact them via agoda app

Reviewed January 20, 2020

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Dear our guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are very pleased to receive your positive review. It brings us joy to know that you have enjoyed our facilities and staff service. Your comments are important to us and all are surely noted. Thank you again for taking the time to review us. We hope to see you again the next time you visit the Fuji Five Lakes area. Kind regards, HOTEL MYSTAYS Fuji Onsen Resort Ogino

Responded January 22, 2020
HOTEL MYSTAYS Fuji Onsen Resort
10.0
Exceptional
Sook from Malaysia
Family with young children
Standard Twin Mountain View
Stayed 1 night in December 2019

Excellent view!”

We booked a room with mountain view. We went back to the hotel at night, thus we cannot see any view however in the morning, the view that greeted us in the morning was stupendous. Clear view of Mt Fuji. Beautiful. Location is also excellent. Right in front of Fujikyu Bus Stop. Easy access to the Kawaguchiko Station and Fuji-Q train station. Love it and highly recommended.

Reviewed December 21, 2019

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Dear our guest Thank you for staying with us at HOTEL MYSTAYS Fuji Onsen Resort. We are very pleased to receive your positive review. It brings us joy to know that you have enjoyed our facilities and staff service. Your comments are important to us and all are surely noted. Thank you again for taking the time to review us. We hope to see you again the next time you visit the Fuji Five Lakes area. Kind regards, HOTEL MYSTAYS Fuji Onsen Resort: Front clerk: Ogino

Responded December 22, 2019
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Lok from Hong Kong SAR, China
Couple
Standard Double Room with Mt. Fuji View
Stayed 2 nights in March 2019

An excellent stay”

I stayed in this hotel for 2 nights. It was enjoyable to enjoy the Mt Fuji view with just lying down on my own bed ! The staff were helpful and friendly. The Onsen were clean and comfortable. They provide Dyson hair dryer in the changing area. I’d recommend to have the buffet breakfast at least once in the restaurant. However, the room temperature is a bit cold at night , which i could not adjust. We were provided with an extra blanket because of this. I did not hire a car, which is a bit inconvenient. It took us 15-20 minutes walk from Kawaguchiko Station. The bus schedule was not tight, and the station was not exactly next to the hotel entrance. I’d love to come back next time when I hire a car for traveling .

Reviewed March 21, 2019

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Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort. We are delighted to receive your very generous review from your recent stay. It is wonderful to hear how much you have enjoyed your experience with us throughout your stay. It's been our great joy to have you with us at the foot of Mt.Fuji, and we would sincerely like to thank you for taking time to share your very positive review. Our team is very much looking forward to seeing you again. Kind regards, Hotel Mystays Fuji Onsen Resort Yokoyama

Responded March 24, 2019
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Sok from Singapore
Couple
Standard Double Room with Mt. Fuji View
Stayed 1 night in November 2019

Great experience to stay!”

Spacious room for 2 pax, the room is clean and tidy. Excellent view of the gorgeous Mt Fuji, especially in the early morning welcoming us once we opened our eyes!!! What a beauty! Totally love my stay in this hotel. The only con is the breakfast buffet area is too small, we have to queue 30mins to get into the restaurant and had a quick breakfast as we need to check out from the hotel soon. But we've got the window seat to enjoy our breakfast with the view of Mt Fuji, the breakfast spread is good too. Other than that, this is definitely a great experience to stay. Will come back again for sure! :)

Reviewed December 07, 2019

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Dear our guest Thank you for staying with us at Hotel Mystays Fuji Onen Resort. We are pleased to receive your generous review despite of the incident you have described in your review. First of all, please accept our sincere apology for the wait you had to experience for your breakfast in the morning. It is our huge regret that due to the limited capacity of our restaurant, waiting is sometimes inevitable despite of our hardest attempt to prevent it. Your feedback has been surely noted with us to improve our service and operation in the future. However, it is really lovely to hear that you have enjoyed particularly the spectacular view of Mt.Fuji during your stay. Our team is very much looking forward to seeing you again. Kind regards Hotel Mystays Fuji Onsen Resort Front Desk Okano

Responded December 13, 2019
HOTEL MYSTAYS Fuji Onsen Resort
9.6
Exceptional
Thanapum from Japan
Couple
Standard Double Mountain View
Stayed 2 nights in September 2021

perfect for everything ”

We spent for 2 nights at the hotel. Luckily, the weather was very good so we could see Mt.Fuji in a blue sky everyday from our room. pro - good view - nice service - superb onsen (we have to pay for onsen fee 600 yen: I suggest the hotel should inform this information on the online sites) - perfect breakfast 1,680 yen and lovely dinner 3,800 yen (if it is in holiday, you should make a reservation) - near to a big super market or walking to Donki at night :) con -From fuji Q highland station(train) was not so far in a walking distance around 5-10 minutes. if Fuji q hughway bus station , walking distance will be 15-20 minutes. As a result, if the hotel could provide a service for picking up and return to the station by golf cart or car…. this hotel will be super perfect as same as highland resort hotel or could be a better hotel. Please becareful while walking to the hotel because the pedestrian way was a bit rough and narrow walking pedestrian with a car driving. I give 5 stars to the hotel and thank you to the birthday card ☺️ it was lovely. Next time I will choose this hotel again

Reviewed September 23, 2021

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Thank you for staying our hotel and posting your reviews and comments even if you would spirit your time. We are really glad to hear that you could stay comfortably. Thank you for your positive comments that our facilities and amenities are great. This is our energy that we can improve our skills more. Unfortunately we don't provide shuttle buses from the station, however we can provide information how our guests should go to hotel in advance. We are really sorry, but we will appreciate that you would understand our system. If you have a chance to come Fuji area again, we will be waiting for you from the bottom of our heart. Thank you. HOTEL MYSTAYS Fuji Onsen Resort Front Staff

Responded October 30, 2021
HOTEL MYSTAYS Fuji Onsen Resort
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