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HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno East
HOTEL MYSTAYS Ueno East

Removed from saved list

8

Excellent

2,181 reviews

2,181 reviews

Housekeeping61
Breakfast6
Shops6
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Shitaya Shrine

220 m

Inaricho Subway Station

150 m

Ueno Train Station

460 m

Popular landmarks
Ueno Park

790 m

Asakusa

1.3 km

Sensoji Temple

1.3 km

Tokyo Skytree

2.6 km

Ginza

4.8 km

Closest landmarks
Eiju General Hospital

370 m

B-Kick X

390 m

Gurunavi Information Lounge Ueno

490 m

Shitamachi Tanabata Matsuri

540 m

Kappabashi Street (Kappabashi Dogugai)

590 m

HOTEL MYSTAYS Ueno East

5-5-6 Higashi-Ueno Taito-ku, Ueno, Tokyo, Japan, 110-0015 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ueno, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3-star property features massage to make your stay more indulgent and memorable.

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Highlights

Located in heart of Tokyo

Front desk [24-hour]

150 meters to public transportation

Inside city center

790 meters to Ueno Park

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Laundry service

Wi-Fi in public areas

Smoking area

This property is in high demand!

8 travelers have booked today.

Value for money8.2
Distance to city center5.5 km
Location rating8.0
Nearest airportHaneda Airport (HND)
Distance to airport18.1 km

Rooms available at HOTEL MYSTAYS Ueno East

Very good
Room comfort & quality

7.5

Standard Twin Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Standard Queen Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Double Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Semi Double Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Standard Room - Twin
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Double Superior Room
...
  • Room size: 14 m²/151 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Standard Triple Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Double Superior Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Semi Double
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Ueno East?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Ueno East?

For those who wish to drive their own cars, HOTEL MYSTAYS Ueno East has a car park available for guests. Parking is available for an additional charge.

Is breakfast offered at HOTEL MYSTAYS Ueno East?

There's an additional charge of 800 JPY for adults and 800 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Ueno East?

HOTEL MYSTAYS Ueno East features an on-site restaurant for your dining convenience.

What is the smoking policy at HOTEL MYSTAYS Ueno East?

HOTEL MYSTAYS Ueno East does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Ueno East?

The closest train, metro, or bus station to HOTEL MYSTAYS Ueno East is Inaricho Subway Station, 140 m away.

What restaurants are nearby HOTEL MYSTAYS Ueno East?

Restaurants including Coca, Hantei and Cibi are popular in HOTEL MYSTAYS Ueno East’s neighborhood which is known as Ueno.

What popular shopping places are close to HOTEL MYSTAYS Ueno East?

Shopping options in HOTEL MYSTAYS Ueno East’s Ueno neighborhood include Ameyoko Shopping Street, Satake Shopping Arcade and Ueno no Mori Sakura Terrace.

What are popular attractions near HOTEL MYSTAYS Ueno East?

HOTEL MYSTAYS Ueno East’s location in the Ueno neighborhood makes it close to famous attractions including Ueno Park, Ueno Zoo and Tokyo National Museum.

What popular natural sightseeing spots are close to HOTEL MYSTAYS Ueno East?

HOTEL MYSTAYS Ueno East’s nearby natural sights include Muen Hill located in the same Ueno area.

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Explore the neighborhood

What people love about HOTEL MYSTAYS Ueno East

  • 7.6

    Very good
    Location

    "A decent Hotel in a quiet alley close to Ueno Station."

    YUAN-SHENG

    |

    May 28, 2020

  • 9.2

    Exceptional
    Location

    "Room price is very reasonable and near by Ueno station , walking about 10 minutes to station."

    Anakkaporn

    |

    February 29, 2020

  • 10

    Exceptional
    Staff 

    "Staff nice service and service mind Good location Nice cleaning"

    Thanakit

    |

    February 18, 2020

Property ranking|Compared to 4,693 Tokyo properties
See all rankings
Cheapest price score
Room comfort score
7.5/10
Value for money score
8.2/10
Service score
8.4/10
Better than
99
%
of Tokyo properties
Better than
90
%
of Tokyo properties
Better than
89
%
of Tokyo properties
Better than
89
%
of Tokyo properties
Overall rating:

8.1

Excellent
2,035 reviews
Cleanliness
8.5
Facilities
7.7
Location
8.0
Read all reviews >
What travelers say they love:
Staff can speak and understand English.
Mary from Philippines
Family with young children
More about HOTEL MYSTAYS Ueno East

More about HOTEL MYSTAYS Ueno East

HOTEL MYSTAYS Ueno East

Get the most from an urban escape in Tokyo when you book a room at HOTEL MYSTAYS Ueno East. Located right in the city center, HOTEL MYSTAYS Ueno East saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At HOTEL MYSTAYS Ueno East, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk service is provided at the hotel including luggage storage.
Packing light is possible at HOTEL MYSTAYS Ueno East thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at HOTEL MYSTAYS Ueno East are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and instant tea at your disposal.
HOTEL MYSTAYS Ueno East also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

HOTEL MYSTAYS Ueno East has vending machines for 24-hour available light snacks and/or drinks.
Apart from amenities and services, HOTEL MYSTAYS Ueno East goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel.


Around the property

Experience all the sights and local attractions of Tokyo with HOTEL MYSTAYS Ueno East as your base. Experience local culture through architecture at Tokyo Tower located 6.8 km away.


Around the property

Experience all the sights and local attractions of Tokyo with HOTEL MYSTAYS Ueno East as your base. Experience local culture through architecture at Tokyo Tower located 6.8 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 99% cheaper than other options.
Get more than you bargain for here, which scores value for money higher than 89% of the city's accommodation.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.

Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

40 mentions

Breakfast

10 mentions

Food & Dining

1 mention

Internet

1 mention

Languages spoken

  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Heating
  • Refrigerator
  • Shower
  • Slippers
  • Towels
Food and dining
Restaurants on site

グランシャポー

  • Cuisine: European
  • Menu: A-la-carte
Location
5-5-6 Higashi-Ueno Taito-ku, Ueno, Tokyo, Japan, 110-0015
Very good
Location

8

Airports

  • Haneda Airport (HND)
    18.1 km 25 min drive
  • Narita International Airport (NRT)
    55.5 km 59 min drive

Public transportation

  • Inaricho Subway Station
    150 m 2 min walk
  • Ueno Train Station
    460 m 5 min drive

Hospital or clinic

  • Eiju General Hospital
    370 m

Shopping

  • Ameyoko Shopping Street
    730 m

Convenience store

  • Family Mart
    370 m

Cash withdrawal

  • ATM
    210 m 2 min drive
What's nearby

Popular landmarks

  • Ueno Park
    790 m
  • Asakusa
    1.3 km
  • Sensoji Temple
    1.3 km
  • Tokyo Skytree
    2.6 km
  • Ginza
    4.8 km
  • Tokyo Tower
    6.9 km
  • Shinjuku Gyoen National Garden
    7.2 km
  • Meiji Jingu
    8.5 km
  • Tokyo Metropolitan Government Building observation room
    8.5 km
  • Shibuya Crossing
    9.4 km

Nearby landmarks

  • Inaricho Subway Station
    150 m
  • Shitaya Shrine
    220 m
  • Eiju General Hospital
    370 m
  • B-Kick X
    390 m
  • Ueno Train Station
    460 m
  • Gurunavi Information Lounge Ueno
    490 m
  • Shitamachi Tanabata Matsuri
    540 m
  • Kappabashi Street (Kappabashi Dogugai)
    590 m
  • Homboomotemon
    600 m
  • Kappabashi Utensils Street
    600 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center5.5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)800 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 150
  • Room voltage100
  • Year property opened1991
Property announcements

The property has stopped to provide breakfast for a while.

Reviews of HOTEL MYSTAYS Ueno East from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities7.7
Location8.0
Room comfort and quality7.5
Service8.4
Value for money8.2
High score for Tokyo
Rating
9+ Exceptional (270)
8-9 Excellent (154)
7-8 Very Good (246)
6-7 Good (76)
<6 Below Expectation (109)
Time of the year
Mar - May (179)
Jun - Aug (166)
Sep - Nov (259)
Dec - Feb (251)
All guests (2,035)
All room types
All languages

Show reviews that mention 

Showing 855 verified guest comments
12345
10.0
Exceptional
Kevin from Malaysia
Couple
Superior Double Non-Smoking
Stayed 6 nights in December 2019

Second time staying”

This is our second time staying in this hotel. Staff has improved. Able to communicate in English far better. Room are clean and comfortable. Located near the Ginza Line subway. Inaricho station (G17). Easy access to Family Mart, 7-11, Lawson and McDonalds.

Reviewed January 08, 2020

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Dear Mr/Ms. Kevin, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments. We are really glad to hear that you enjoyed staying at our hotel, and satisfied with the location from the near station. Thank you for your time, and we are looking forward to welcoming you back to our hotel. Sincerely, HOTEL MYSTAYS Ueno East Reception,

Responded January 09, 2020
HOTEL MYSTAYS Ueno East
10.0
Exceptional
Patricia from Philippines
Family with young children
Superior Double Non-Smoking
Stayed 5 nights in February 2019

Good place to stay”

The room was just right for 2 adults and my 6 year old. Room was cleaned everyday. Staff at the reception was friendly and helpful. And the hotel was a few steps away from a grocery store, convenience store and the Inaricho Station. 🙂

Reviewed February 21, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our location, rooms and found our staff friendly and helpful. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded February 21, 2019
HOTEL MYSTAYS Ueno East
10.0
Exceptional
Anna from Philippines
Family with young children
Standard Semi Double Non-Smoking
Stayed 5 nights in November 2019

We will book again when we go back to tokyo”

No frills check in and check out. Staff are very helpful and friendly. The rooms are clean. Just a 10 min. Walk from ueno station and 3 min walk from inaricho station

Reviewed December 09, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are glad that you enjoyed our location and found our staff helpful and friendly. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded December 10, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Raja from Malaysia
Family with young children
Standard Double Non-Smoking
Stayed 5 nights in August 2019

Excellent location, clean modern hotel, friendly staff”

What's not to like? It's clean, convenient, new hotel. Location is only a few minutes walk from Inaricho Station (Ginza line), so many shops nearby (McD, Family Mart, etc). The staff are very friendly and helpful. I love this place.

Reviewed August 21, 2019

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Dear guest, Thank you very much for choosing to stay with us. We are thankful for your generous feedback. We are delighted to hear you had an enjoyable stay at our hotel. Our hotel staff will continue to strive to provide the best services for our guests. All our staff are looking forward to seeing you again in the future. Sincerely, HOTEL MYSTAYS Ueno East Receptionist

Responded August 22, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Madinakhon from Uzbekistan
Couple
Superior Double Non-Smoking
Stayed 1 night in January 2020

Exceptional”

I stayed 3days at this hotel. Staff was welcoming. But some of them not so much. The room was cleaned every day during our stay. The hotel is located near the station. It was really comfortable. Because near the hotel have a lot of restaurants, supermarkets, and convenient stores.

Reviewed January 08, 2020

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are glad that you enjoyed our location. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Best regards,HOTEL MYSTAYS Ueno East Reception.

Responded January 08, 2020
HOTEL MYSTAYS Ueno East
10.0
Exceptional
Thanakit from Thailand
Group
Standard Queen Non-Smoking
Stayed 2 nights in February 2020

Nice services ”

Staff nice service and service mind Good location Nice cleaning

Reviewed February 18, 2020

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are glad that you enjoyed our location. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Best regards,HOTEL MYSTAYS Ueno East Reception.

Responded February 18, 2020
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Jutharat from Thailand
Couple
Superior Double Non-Smoking
Stayed 1 night in January 2020

Exceptional”

All is perfect. The staff are so mind service and very kind to help me. My recommendation is it will be good if a hotel provide a slop path infront if the hotel like the others,instead of using ladder to carry a things.

Reviewed January 18, 2020

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Hello dear guests, Thank you for choosing to stay at MYSTAYS Ueno East Hotel among many hotels, and take the time to leave a message to share your staying experience. We are glad that you are satisfied with the services and accommodation provided by the hotel. We apologize for any inconvenience caused by the inconveniences you mentioned. The hotel will improve the inadequacies in time and strive to be better. Looking forward to seeing you again. Hotel front desk

Responded January 19, 2020
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Mary from Philippines
Family with young children
Standard Semi Double Non-Smoking
Stayed 3 nights in December 2019

GREAT STAY OVERALL”

Very clean. Clean towels everyday. Close to both Jr stations and subways. Will stay here again. Staff can speak and understand English. Will recommend to friends.

Reviewed December 11, 2019

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Dear guest. Thank you for staying at HOTEL MYSTAYS Ueno East. We greatly appreciate the time you have taken to provide feedback and evaluation of our hotel. We are really glad to hear that you enjoyed the our hotel. There are JR Ueno Station and Inaricho Station on the Ginza Line near the hotel, so we think that transportation access is good.Our hotel staff will continue to strive to provide the best services for our guests. All of us in our team are looking forward to seeing you again. Kind regards, HOTEL MYSTAYS UENO EAST front staff Yamauchi

Responded December 11, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Nina from Philippines
Family with young children
Standard Queen Non-Smoking
Stayed 5 nights in May 2019

Exceptional”

Near Inaricho Station. Our room is always kept clean, good coffee, and superb breakfast. We love the crew of their restaurant. Will definitely stay here again.

Reviewed October 03, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our location, room and restaurant.. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception Huong

Responded October 04, 2019
HOTEL MYSTAYS Ueno East
10.0
Exceptional
Sateerah from Malaysia
Business traveler
Superior Double Non-Smoking
Stayed 5 nights in October 2019

Great hotel”

Convenient. Close to amenities. Staff are super friendly. Love this place.

Reviewed November 08, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our hotel overall and found our staff friendly. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded November 08, 2019
HOTEL MYSTAYS Ueno East
10.0
Exceptional
jennifer from United States
Family with young children
Standard Queen Non-Smoking
Stayed 4 nights in August 2019

Breakfast ”

The host and Chef were very friendly. Good selection of both Japanese and American foods

Reviewed September 11, 2019

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Dear Guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments. We are really glad to hear that you enjoyed the breakfast time at the restaurant. Thank you for your time, and we are looking forward to welcoming you back to our hotel. Sincerely, HOTEL MYSTAYS Ueno East Front Staff

Responded September 11, 2019
HOTEL MYSTAYS Ueno East
10.0
Exceptional
Lourene from Philippines
Group
Superior Double Non-Smoking
Stayed 1 night in September 2019

Good place”

It's a good place and clean

Reviewed September 05, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our location and cleanliness. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded September 06, 2019
HOTEL MYSTAYS Ueno East
9.2
Exceptional
Yonessa from Philippines
Family with young children
Standard Semi Double Non-Smoking
Stayed 4 nights in April 2019

Exceptional”

Me and my family loved our stay here! What we liked the most was the location. It's in the quiet part of the city but very accessible to the train station (Inaricho). And also, it's really close to the Skyliner- Keisei Ueno station (airport train). So going to and fro the airport was a breeze! Clean and comfortable bed. The staff were all friendly and accomodating too. Recommended.

Reviewed May 16, 2019

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Dear guest, Thank you very much for choosing to stay with us. We are really glad to read your many compliments. As you mentioned, we are located near by Subway Inaricho station. Also, Keisei ueno is walkable distance, around 10 minutes. We keep trying to give our guest more high quality service. We hope to seeing you again in the future. Sincerely, HOTEL MYSTAYS Ueno East Receptionist

Responded May 17, 2019
HOTEL MYSTAYS Ueno East
9.2
Exceptional
Tan from Singapore
Couple
Standard Double Non-Smoking
Stayed 5 nights in March 2019

Though small but everything u need have. Very clean hotel n near Ueno station. ”

Down side is the room is very small. However like the cleanliness of the room, the shower with strong stream of water. Comfort bed & daily clean of room. This hotel has three convenience store nearby, Lawson, 7-11 & Family Mart. Short walking distance to Ueno station and Ameyoko market with lots of restaurant, food and shopping. The famous Ichiran ramen is also nearby.

Reviewed March 31, 2019

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Dear guest, Thank you very much for choosing to stay with us. We are really glad to read that you were satisfied with our hotel and enjoyed your trip. As you mentioned, there are some convenience store around here. And from Ameyoko area, it takes about 10 minutes by walk. If you have any opportunity to visit Tokyo, hopefully, you will choose our hotel again. All our staff are looking forward to seeing you in the future. Sincerely, HOTEL MYSTAYS Ueno East Receptionist

Responded March 31, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Sharon from Philippines
Family with young children
Standard Triple Non-Smoking
Stayed 3 nights in May 2019

Exceptional”

The hotel is about 10 to 15 min walk to Ueno Station. It is easy to find. Room size was jist right for us (triple room). There are many convenience stores and restaurants near the hotel. Breakfast needs to be improved.

Reviewed May 19, 2019

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Dear guest, Thank you so much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our location and rooms. We keep trying to meet our guests' expectations. As for the breakfast, we are so sorry for the disapointment We will definitely take your thoughts into account to improve our hotel. Thank you so much for your time and we all look forward to welcoming you back in the future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded May 19, 2019
HOTEL MYSTAYS Ueno East
8.8
Excellent
Cybele from Philippines
Family with young children
Standard Queen Non-Smoking
Stayed 5 nights in October 2019

Perfect for simple, on-the-go families or tourists”

Perfectly located (280m to Inaricho Station; 900m to Ueno station and thus, Ueno Park, Tokyo National Museum, Tokyo Science and Nature Museum, Ueno Zoo, Shinobazu Pond, etc.) so it was easy to get around. Quiet neighborhood with quaint houses and shrines. Plenty of convenience stores, groceries and restaurants nearby. Very clean and comfortable. We got a queen-sized bed for my family of three (seven year old). A wee bit tight but after a whole day of touring and commuting, we didn't really care haha. Pillows and mattresses were great. Room came with basic amenities: small ref with freezer, a desk, bedside panel to control lights, hot shower, bath tub, facial foam, shampoo, conditioner, and my favorite: pajamas! Our room was a bit small so can be a bit challenging if you have plenty of luggage (we had one large and two small). Staff is friendly and helpful. They loan out umbrellas on rainy days. Not for the traveler looking for amenities and facilities such as a gym or pool.

Reviewed November 04, 2019

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Dear Mr/Ms. Cybele, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments. We are really glad to hear that you enjoyed the location and the facilities of our hotel. However, we are sorry for the inconvenience of the room type. We have twin and triple rooms which are much more bigger than the double rooms, so we recommend you to choose the bigger room for next time. Thank you for your time, and we are looking forward to welcoming you back to our hotel. Sincerely, HOTEL MYSTAYS Ueno East Front Staff Kawashima

Responded November 05, 2019
HOTEL MYSTAYS Ueno East
10.0
Exceptional
Supradit from Thailand
Family with young children
Superior Double Non-Smoking
Stayed 2 nights in December 2018

It's good hotel”

It's a good location and fully equipment but small room.

Reviewed January 07, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our location and equipment. We keep trying to meet our guests' expectations. As for the room size, we are so sorry for the inconvenience. Unfortunately, it is quite difficult for us to renovate them as soon as possible due to the structure of the building. There are some various room types in our hotel, therefore, we hope you could consider it next time. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Front Staff

Responded January 07, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
sri from Indonesia
Group
Superior Double Non-Smoking
Stayed 3 nights in June 2019

GOOD but need ramp for our luggage”

all is good, but the entrance have no ramp so we must carried our luggage stepping stair (there're two stair with 5-7 step)

Reviewed June 10, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are so glad that you enjoyed our hotel overall. We keep trying to meet our guests' expectations. As for the ramps at the entrance, we are so sorry for the inconvenience. We will definitely take your comments into account to improve our hotel. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded June 12, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Anna from Philippines
Family with young children
Standard Queen Non-Smoking
Stayed 5 nights in November 2019

Clean”

The queen room is quite spacious and clean. The hotel staff are friendly. Near ueno and inaricho station

Reviewed December 09, 2019

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Dear guest, Thank you very much for staying at HOTEL MYSTAYS Ueno East and sharing your comments about your recent stay with us. We are glad that you enjoyed our location, rooms and found our staff friendly. We keep trying to meet our guests' expectations. Thank you so much for your time and we all look forward to welcoming you back in future. Sincerely yours, HOTEL MYSTAYS Ueno East Reception.

Responded December 10, 2019
HOTEL MYSTAYS Ueno East
9.6
Exceptional
Mira from Philippines
Couple
Standard Semi Double Non-Smoking
Stayed 3 nights in March 2020

Happy and we will truly recommend this to our friends and family”

the air conditioner in the room is not working we need to open the window for us to stay cool.

Reviewed March 11, 2020

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Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay. Thank you very much for your comment regarding the air conditioner in the guestroom. We will check the air conditioner soon. Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.We will be so glad to have you again as our guest in the future. Sincerely, HOTEL MYSTAYS UENO EAST Reception YASUDA

Responded March 12, 2020
HOTEL MYSTAYS Ueno East
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