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Exterior view, Hotel New Grand in Yokohama
Tower Building Room with Twin Bed - Non-Smoking - Room plan, Hotel New Grand in Yokohama
Lobby, Hotel New Grand in Yokohama
Lobby, Hotel New Grand in Yokohama
Interior view, Hotel New Grand in Yokohama
Interior view, Hotel New Grand in Yokohama
Hotel New Grand

Removed from saved list

8.9

Excellent

5,288 reviews

5,288 reviews

View29
Housekeeping6
Shops3
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - 130 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Former England Nanabankan Building
80 m
Yamashita Park
90 m
Water Guardian Statue
90 m
World Festa Yokohama
100 m
Yokohama Media and Communications Center
110 m
Popular landmarks
Yokohama Chinatown
400 m
Osanbashi Yokohama International Passenger Terminal
640 m
Yokohama Red Brick Warehouse
1.1 km
Cup Noodles Museum Yokohama
1.5 km
Yokohama Landmark Tower
1.9 km
Closest landmarks
Bar Sea Guardian II
30 m
ChinaTown80
210 m
Edosei Chinatown Boulevard store
250 m
Hikawa Maru Liner
250 m
NYK Hikawamaru Exhibits
260 m
2022

Hotel New Grand

10 Yamashita-cho Naka-ku, Yokohama, Yokohama, Japan, 231-8520 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Yokohama part of Yokohama, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Yokohama Chinatown. Rated with 4.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

Sparkling clean

320 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Restaurants

Shops

Coffee shop

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Distance to city center0.2 km
Location rating9.3
Nearest airportHaneda Airport (HND)
Distance to airport16.6 km

Rooms available at Hotel New Grand

Exceptional
Room comfort & quality

9.1

Main Building Grand Suite with Twin Bed - Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Main Building Single Room - Smoking
...
  • Room size: 20 m²/215 ft²
  • Smoking allowed
  • 1 single bed
Enter dates to see prices
Main Building Single Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Bay Front Corner Double Room (Superior Floor, Tower Wing)
...
  • Room size: 34 m²/366 ft²
  • Night view
  • 1 super king bed
Enter dates to see prices
Room Selected at Check-In
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 semi double bed
Enter dates to see prices
Bayfront Corner Double Room - Non-Smoking, Newly Renovated
...
  • Room size: 34 m²/366 ft²
  • Bay view
  • 1 double bed
Enter dates to see prices
Tower Building Bay View Room with Twin Bed - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Bayfront Hollywood Twin Room - Non-Smoking, Newly Renovated
...
  • Room size: 32 m²/344 ft²
  • Bay view
  • 2 single beds
Enter dates to see prices
Main Building Grand Suite with Double Bed - Non-Smoking
...
  • Room size: 56 m²/603 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Premium Double Room - Tower Building - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hotel New Grand have bars on the premises?

Experience your holiday retreat the ideal way with a drink in your hand at Hotel New Grand's bar available right in front of your doorstep for whenever you need a drink or two.

Does Hotel New Grand offer dry cleaning services?

Yes! Hotel New Grand features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

How many rooms does Hotel New Grand have?

Hotel New Grand has a total of 249 rooms.

At what time of the year is Hotel New Grand most popular?

Hotel New Grand's most popular month where verified tourists have stayed the most is in April.

What is the verified guest review consensus about Hotel New Grand's view?

61.0% of our past guest ratings have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Hotel New Grand down in the review section.

What is the average rating that verified Business travelers' have given to Hotel New Grand?

Verified business travelers that have stayed at this property have given Hotel New Grand an average rating of 8.9. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Hotel New Grand?

Verified couple travelers that have stayed at this property have given Hotel New Grand an average rating of 9.1. You can look up on more descriptive customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Hotel New Grand?

Verified local travelers that have stayed at this property have given Hotel New Grand an average rating of 9.2. You can look up on more detailed customer ratings, and remarks for this property down in the review section.

What time is check-in and check-out at Hotel New Grand?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to Hotel New Grand?

The nearest airport to Hotel New Grand is Ibaraki Airport, 106.0 km away.

Is breakfast offered at Hotel New Grand?

Wake up to an amazing continental breakfast at Hotel New Grand. Visitors can enjoy breakfast offered with an additional charge of 3326 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Hotel New Grand

  • 10

    Exceptional
    Cleanliness

    "The room is very clean and cosy bed mattress and sheet."

    XU

    |

    March 31, 2023

  • 9.2

    Exceptional
    Location

    "Great location across Yamashita park and walking distance to Chinatown, Motomachi, and Minatomirai."

    Ximena

    |

    April 28, 2023

  • 10

    Exceptional
    Location

    "Extremely worth it, strategic location"

    Azhar

    |

    April 7, 2023

Property ranking|Compared to 422 Yokohama properties
See all rankings
Service score
9.4/10
Value for money score
8.7/10
Location score
9.3/10
Cleanliness score
9.2/10
Better than
98
%
of Yokohama properties
Better than
97
%
of Yokohama properties
Better than
97
%
of Yokohama properties
Better than
97
%
of Yokohama properties
Overall rating:

8.9

Excellent
5,288 reviews
Cleanliness
9.2
Facilities
8.7
Location
9.3
Read all reviews >
What travelers say they love:
Great price with very good service, condition, hotel view
Yaeji from South Korea
Business traveler
More about Hotel New Grand

More about Hotel New Grand

Hotel New Grand

There is never a shortage of things to do in Yokohama. Staying at Hotel New Grand, located just minutes away from the city center, means you will not miss any of Yokohama amazing sights.
The range of services provided by Hotel New Grand ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Yokohama. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel New Grand are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel New Grand promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage and salon. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Hotel New Grand. Pose in front of Yokohama Red Brick Warehouse located 1.0 km away, and you can always show your friends the time you went to Yokohama. Engage in the city's best art at Cup Noodles Museum Yokohama located 1.5 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

This hotel scores higher than 97% of the city's accommodations on value for money
This hotel scores higher than 97% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 98% of the city's accommodation.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

View

7 mentions

Housekeeping

3 mentions

Taxi

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car

Food and dining

Restaurants on site
パノラミックレストラン ル・ノルマンディ
  • Cuisine: French
  • Menu: Buffet
イル・ジャルディーノ
  • Cuisine: Italian
  • Menu: Buffet
ザ・カフェ
  • Cuisine: European
  • Menu: Buffet
ラ・テラス
  • Cuisine: British
  • Menu: Buffet
シーガーディアンII
  • Menu: Buffet
熊魚菴 たん熊北店
  • Cuisine: Japanese
  • Menu: Buffet

Location

10 Yamashita-cho Naka-ku, Yokohama, Yokohama, Japan, 231-8520
Exceptional
Location

9.3

Airports
  • Haneda Airport (HND)
    16.6 km 25 min drive
  • Narita International Airport (NRT)
    76.4 km 1.3 hour drive
Public transportation
  • Motomachi Chukagai Train Station
    310 m
  • Nihon Odori Train Station
    640 m
Hospital or clinic
  • The Bluff Clinic
    900 m
Shopping
  • Yokohama Motomachi Shopping Street
    400 m
Convenience store
  • Family Mart
    160 m
Cash withdrawal
  • ATM
    370 m

What's nearby

Popular landmarks
  • Yamashita Park
    90 m
  • Yokohama Chinatown
    400 m
  • Osanbashi Yokohama International Passenger Terminal
    640 m
  • Yokohama Red Brick Warehouse
    1.1 km
  • Cup Noodles Museum Yokohama
    1.5 km
  • Yokohama Landmark Tower
    1.9 km
  • Yokohama Minato Mirai 21
    2.1 km
  • Sankeien Gardens
    3.2 km
  • Shin-Yokohama Ramen Museum
    7.9 km
  • Yokohama Hakkeijima Sea Paradise
    12.0 km
Nearby landmarks
  • Bar Sea Guardian II
    30 m
  • Former England Nanabankan Building
    80 m
  • Yamashita Park
    90 m
  • Water Guardian Statue
    90 m
  • World Festa Yokohama
    100 m
  • Yokohama Media and Communications Center
    110 m
  • Choyomon
    150 m
  • Yokohama Marine Tower
    180 m
  • ChinaTown80
    210 m
  • Goku1
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that non-smoking/smoking room request shall be made in advance by leaving the request in the "Special request" box upon making reservation. Special Request nevertheless does not always guarantee the room availabilities.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Airport transfer fee720 JPY
  • Distance from city center0.2 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)3326 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants4
  • Number of rooms 238
  • Room voltage100
  • Year property opened1927
  • Most recent renovation2013
Parking
  • Daily parking fee1500 JPY

Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of Hotel New Grand from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.7
Location9.3
Room comfort and quality9.1
Service9.4
Value for money8.7
High score for Yokohama
Rating
9+ Exceptional (631)
8-9 Excellent (134)
7-8 Very Good (84)
6-7 Good (27)
<6 Below Expectation (29)
Time of the year
Mar - May (329)
Jun - Aug (156)
Sep - Nov (195)
Dec - Feb (225)

Show reviews that mention 

Showing 905 verified guest comments
12345
10.0
Exceptional
DARINTODD from United States
Couple
Bay Front Hollywood Twin Room (Superior Floor, Tower Wing)
Stayed 1 night in December 2022

Hotel New Grand, Yokohama ”

This is a wonderful Hotel. The views are spectacular of the Yokohama waterfront. There is a really nice park across the street that also has a historical steamship moored. The classic bar on the lobby level was really nice too. The original part of the Hotel is very beautiful and historic. It served as temporary dwelling for General Douglas MacArthur. This Hotel is fantastic.

Reviewed December 12, 2022

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10.0
Exceptional
Julia from United States
Solo traveler
Main Building Double Room Non-Smoking
Stayed 2 nights in May 2022

Get the feeling of old Yokohama”

If you stay at the New Grand ("new" in 1923) you can really get the feel for old Yokohama. Stay in the original building and enjoy the old architecture (although the plumbing and AC have been updated :-). It is close to Yamanoshita Park along the harbor and a short walk to the old Yamate neighborhood with a lot of stunning old Western-style homes, that are being preserved. Best place to stay in Yokohama, no doubt in my mind!

Reviewed May 29, 2022

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9.6
Exceptional
Rie from Japan
Family with teens
Tower Building Room with Twin Bed - Non-Smoking
Stayed 1 night in August 2022

We made the best memories!”

We stayed at the hotel for my mother's 80th birthday. It was the day of the first fireworks display in Yokohama in several years. Even though we requested a cheaper plan, we had a great room with a front view of the fireworks. We were able to enjoy the fireworks from the air-conditioned room, which were the first attempt after Covid-19 to shoot off 20,000 fireworks in 25 minutes. We even had sweets in our room for the anniversary. We chose to stay at this hotel because we have fond memories of it from our grandparents' generation. This stay was another good memory for us. We hope to return one day. Thank you very much.

Reviewed August 05, 2022

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10.0
Exceptional
Anne from Japan
Solo traveler
Main Building Single Room - Non-Smoking
Stayed 2 nights in March 2022

RELAX & UNWIND”

The New Grand is the perfect place to relax and unwind. The staff are uniformly helpful and kind. If you like old historical places you’ll love the New Grand. It has all the best things about being home with none of the work! 😊 Loved it.

Reviewed March 11, 2022

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10.0
Exceptional
Hiroyuki from Japan
Family with teens
Tower Building Room with Twin Bed - Non-Smoking
Stayed 1 night in August 2020

Calm and relaxing hotel”

Hotel was nicely located Minato-Mirai Station, Yamashita Park and Yokohama Chinatown and facing Yokohama Bay. Hotel has comfortable bed and bathrooms are nice and clean. I highly recommend this elegant , beautiful and historic hotel to anyone staying in Yokohama.

Reviewed August 27, 2020

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10.0
Exceptional
Yuichi from Japan
Couple
Main Building Twin Room - Non-Smoking
Stayed 1 night in May 2022

One of my dreams”

The hotel was just splendid. Surprisingly, my room was next to MacArthur’s Suite. It was like I slept aside of him lol.

Reviewed May 07, 2022

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10.0
Exceptional
Wing from Hong Kong SAR, China
Business traveler
Standard Twin Room (Tower Wing)
Stayed 2 nights in December 2022

Historical the best”

Thing with history always the best!

Reviewed December 31, 2022

See room deals

9.6
Exceptional
Michael from United States
Business traveler
Tower Building Room with Twin Bed - Non-Smoking
Stayed 3 nights in August 2022

Great Location”

This hotel is in a great location. The staff is outstanding. Rooms comfortable. Breakfast choice is limited and the same each day but wasn’t an issue for me.

Reviewed August 29, 2022

See room deals

10.0
Exceptional
Keiko from United States
Couple
Room Selected at Check-In
Stayed 1 night in October 2022

Great location!”

Great service and great views.

Reviewed October 21, 2022

See room deals

9.2
Exceptional
Zoe from Japan
Couple
Main Building Twin Room - Non-Smoking
Stayed 1 night in June 2021

wonderful change”

Stayed in Yokohama many times mainly intercontinental royal park and yokohama bay which while lovely tend be very similar. This time, we stayed at the New Grand in the old main building and it was such a lovely change. The rooms were beautiful, smart and clean but also had character and history. The fountain courtyard was lit up at night and made for a wonderful dinner view. The staff were kind and helpful and the view and location felt muchore traditional and relaxed.. Easy walk to everything and in a far more relaxed snd tradional setting than the usual spots Im sure the tower has similar modern rooms to every other hotel, but if you want a change the main building was def worth it

Reviewed June 12, 2021

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8.8
Excellent
YOSHIHIRO from Japan
Solo traveler
Main Building Single Room - Smoking
Stayed 1 night in February 2022

A Leading Traditional Hotel”

I'd like to express my deepest gratitude to the staff of Hotel New Grand because of their very heart-warming hospitality and kindness. The room is absolutely neat, spacious and comfortable as well as the location is very good as widely known. Yokohama Chinatown, Motomachi Shopping District and Yamashita Park are really close to the hotel. Hotel New Grand is also situated by Yokohama Harbor and has a lot of ocean-view rooms even though my room does not face the beautiful harbor this time. In fact, I was expecting the staff to prepare an ocean-view room for me, but they assigned a garden-view room this time. Nevertheless, I was not so disappointed just because the staff were so kind as to deeply move me. In addition, the bathtub is really spacious enough to fully relax myself. I'd like to recommend you bringing some bath bombs to the hotel. And the staff kindly prepared a very functional air purifier just for me upon request under the covid-19 pandemic. Accordingly, I was fully satisfied with my stay and am looking forward to being back here again in the near future.

Reviewed March 01, 2022

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10.0
Exceptional
Yuko from Japan
Couple
Bayfront Corner Double Room - Non-Smoking, Newly Renovated
Stayed 1 night in November 2020

Histrionic yet very modern ”

First class service and accommodation in Yokohama. Centralized and easy to explore in the surrounding area. Highly recommend.

Reviewed November 28, 2020

See room deals

9.6
Exceptional
SATOMI from Japan
Solo traveler
Tower Building Room with Twin Bed - Non-Smoking
Stayed 1 night in May 2022

Very nice, confortable”

Near from Yamashita park, the subway station (motomachi-tyukagai), Marine tower etc... I could see the whole view of Yokohama Bay!

Reviewed May 03, 2022

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9.2
Exceptional
Robert from United Kingdom
Solo traveler
Main Building Single Room - Smoking
Stayed 1 night in February 2020

A great old historical hotel, which offers great deals on certain days. The 2nd floor is stunning ”

It's an historical icon of Yokohama. Known for its MacArthur patronage at the end of the war, and other high profile guests, it's a pity it is overlooked by many travellers who perhaps prefer the more swanky and pristine newer establishments nearby. If you like history, then you really should give this establishment a chance. The staff are excellent, but perhaps could know a bit more about the history.

Reviewed February 09, 2020

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8.8
Excellent
Clarissa from Singapore
Couple
Tower Building Bay View Room with Double Bed - Non-Smoking
Stayed 1 night in February 2020

Beautiful room, but pity on the bathroom ”

We booked a double room with harbor view and upgraded to a newly renovated room, with additional cost, at the suggestion of the receptionist. Staff who accompanied us to our room was very nice and friendly too. The room was beautiful with big windows and gorgeous view of the harbor and park. One problem is that it seems like the bathroom was not renovated. The toilet, bathtub and shower are all cramped into a small space and looks like a bathroom in a cheap budget hotel, totally different from the interior of the room and the feel of the whole hotel. And also the bathrobes provided are thin and small. Thick comfortable bathrobes will be more suitable for a luxurious (and pricey) hotel like this.

Reviewed February 24, 2020

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9.2
Exceptional
KEIICHIRO from Japan
Couple
Room Selected at Check-In
Stayed 1 night in January 2023

Very convenient”

Very close to every popular destinations.

Reviewed January 08, 2023

See room deals

9.6
Exceptional
Robert from United Kingdom
Solo traveler
Main Building Single Room - Smoking
Stayed 1 night in February 2020

Old historical hotel, excellent staff.”

The second floor is an outstanding space to relax.

Reviewed February 11, 2020

See room deals

9.6
Exceptional
Hiromi from Japan
Couple
Tower Building Room with Twin Bed - Non-Smoking
Stayed 1 night in August 2021

Exceptional”

Nice view and good service!!

Reviewed August 31, 2021

See room deals

9.2
Exceptional
Nakako from United States
Solo traveler
Tower Building Bay View Room with Twin Bed - Non-Smoking
Stayed 1 night in October 2022

Exceptional”

Beautiful facility. Breathtaking views

Reviewed November 02, 2022

See room deals

8.8
Excellent
christopher from Thailand
Couple
Bay Front Corner Double Room (Superior Floor, Tower Wing)
Stayed 4 nights in November 2022

Excellent”

historic hotel.

Reviewed January 17, 2023

See room deals

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