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8.9
Excellent
5,288 reviews
5,288 reviews
"The room is very clean and cosy bed mattress and sheet."
"Great location across Yamashita park and walking distance to Chinatown, Motomachi, and Minatomirai."
"Extremely worth it, strategic location"
"Rooms are very spacious."
"Basic breakfast very nice ."
9.3
Exceptional
Location rating score
Hotel New Grand
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Yokohama part of Yokohama, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Yokohama Chinatown. Rated with 4.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Contactless check-in/out
Shops
Coffee shop
5 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 0.2 km |
Location rating | 9.3 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 16.6 km |
Does Hotel New Grand have bars on the premises?
Experience your holiday retreat the ideal way with a drink in your hand at Hotel New Grand's bar available right in front of your doorstep for whenever you need a drink or two.
Does Hotel New Grand offer dry cleaning services?
Yes! Hotel New Grand features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.
How many rooms does Hotel New Grand have?
Hotel New Grand has a total of 249 rooms.
At what time of the year is Hotel New Grand most popular?
Hotel New Grand's most popular month where verified tourists have stayed the most is in April.
What is the verified guest review consensus about Hotel New Grand's view?
61.0% of our past guest ratings have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Hotel New Grand down in the review section.
What is the average rating that verified Business travelers' have given to Hotel New Grand?
Verified business travelers that have stayed at this property have given Hotel New Grand an average rating of 8.9. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Couples' have given to Hotel New Grand?
Verified couple travelers that have stayed at this property have given Hotel New Grand an average rating of 9.1. You can look up on more descriptive customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What do local visitors think about Hotel New Grand?
Verified local travelers that have stayed at this property have given Hotel New Grand an average rating of 9.2. You can look up on more detailed customer ratings, and remarks for this property down in the review section.
What time is check-in and check-out at Hotel New Grand?
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.
What is the closest airport to Hotel New Grand?
The nearest airport to Hotel New Grand is Ibaraki Airport, 106.0 km away.
Is breakfast offered at Hotel New Grand?
Wake up to an amazing continental breakfast at Hotel New Grand. Visitors can enjoy breakfast offered with an additional charge of 3326 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.
10
"The room is very clean and cosy bed mattress and sheet."
XU
|
March 31, 2023
9.2
"Great location across Yamashita park and walking distance to Chinatown, Motomachi, and Minatomirai."
Ximena
|
April 28, 2023
10
"Extremely worth it, strategic location"
Azhar
|
April 7, 2023
Hotel New Grand
There is never a shortage of things to do in Yokohama. Staying at Hotel New Grand, located just minutes away from the city center, means you will not miss any of Yokohama amazing sights.
The range of services provided by Hotel New Grand ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Yokohama. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel New Grand are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel New Grand promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage and salon. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Hotel New Grand. Pose in front of Yokohama Red Brick Warehouse located 1.0 km away, and you can always show your friends the time you went to Yokohama. Engage in the city's best art at Cup Noodles Museum Yokohama located 1.5 km away, where you can learn about the local art scene and buy original works.
Reasons to stay here
This hotel scores higher than 97% of the city's accommodations on value for money
This hotel scores higher than 97% of accommodations in the city for its location.
This hotel stands out for its staff and service, scoring higher than 98% of the city's accommodation.
8.7
View
7 mentions
Housekeeping
3 mentions
Taxi
2 mentions
Food & Dining
1 mention
9.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Show reviews that mention
Hotel New Grand, Yokohama ”
This is a wonderful Hotel. The views are spectacular of the Yokohama waterfront. There is a really nice park across the street that also has a historical steamship moored. The classic bar on the lobby level was really nice too. The original part of the Hotel is very beautiful and historic. It served as temporary dwelling for General Douglas MacArthur. This Hotel is fantastic.
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Get the feeling of old Yokohama”
If you stay at the New Grand ("new" in 1923) you can really get the feel for old Yokohama. Stay in the original building and enjoy the old architecture (although the plumbing and AC have been updated :-). It is close to Yamanoshita Park along the harbor and a short walk to the old Yamate neighborhood with a lot of stunning old Western-style homes, that are being preserved. Best place to stay in Yokohama, no doubt in my mind!
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We made the best memories!”
We stayed at the hotel for my mother's 80th birthday. It was the day of the first fireworks display in Yokohama in several years. Even though we requested a cheaper plan, we had a great room with a front view of the fireworks. We were able to enjoy the fireworks from the air-conditioned room, which were the first attempt after Covid-19 to shoot off 20,000 fireworks in 25 minutes. We even had sweets in our room for the anniversary. We chose to stay at this hotel because we have fond memories of it from our grandparents' generation. This stay was another good memory for us. We hope to return one day. Thank you very much.
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RELAX & UNWIND”
The New Grand is the perfect place to relax and unwind. The staff are uniformly helpful and kind. If you like old historical places you’ll love the New Grand. It has all the best things about being home with none of the work! 😊 Loved it.
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Calm and relaxing hotel”
Hotel was nicely located Minato-Mirai Station, Yamashita Park and Yokohama Chinatown and facing Yokohama Bay. Hotel has comfortable bed and bathrooms are nice and clean. I highly recommend this elegant , beautiful and historic hotel to anyone staying in Yokohama.
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One of my dreams”
The hotel was just splendid. Surprisingly, my room was next to MacArthur’s Suite. It was like I slept aside of him lol.
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Historical the best”
Thing with history always the best!
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Great Location”
This hotel is in a great location. The staff is outstanding. Rooms comfortable. Breakfast choice is limited and the same each day but wasn’t an issue for me.
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Great location!”
Great service and great views.
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wonderful change”
Stayed in Yokohama many times mainly intercontinental royal park and yokohama bay which while lovely tend be very similar. This time, we stayed at the New Grand in the old main building and it was such a lovely change. The rooms were beautiful, smart and clean but also had character and history. The fountain courtyard was lit up at night and made for a wonderful dinner view. The staff were kind and helpful and the view and location felt muchore traditional and relaxed.. Easy walk to everything and in a far more relaxed snd tradional setting than the usual spots Im sure the tower has similar modern rooms to every other hotel, but if you want a change the main building was def worth it
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A Leading Traditional Hotel”
I'd like to express my deepest gratitude to the staff of Hotel New Grand because of their very heart-warming hospitality and kindness. The room is absolutely neat, spacious and comfortable as well as the location is very good as widely known. Yokohama Chinatown, Motomachi Shopping District and Yamashita Park are really close to the hotel. Hotel New Grand is also situated by Yokohama Harbor and has a lot of ocean-view rooms even though my room does not face the beautiful harbor this time. In fact, I was expecting the staff to prepare an ocean-view room for me, but they assigned a garden-view room this time. Nevertheless, I was not so disappointed just because the staff were so kind as to deeply move me. In addition, the bathtub is really spacious enough to fully relax myself. I'd like to recommend you bringing some bath bombs to the hotel. And the staff kindly prepared a very functional air purifier just for me upon request under the covid-19 pandemic. Accordingly, I was fully satisfied with my stay and am looking forward to being back here again in the near future.
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Histrionic yet very modern ”
First class service and accommodation in Yokohama. Centralized and easy to explore in the surrounding area. Highly recommend.
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Very nice, confortable”
Near from Yamashita park, the subway station (motomachi-tyukagai), Marine tower etc... I could see the whole view of Yokohama Bay!
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A great old historical hotel, which offers great deals on certain days. The 2nd floor is stunning ”
It's an historical icon of Yokohama. Known for its MacArthur patronage at the end of the war, and other high profile guests, it's a pity it is overlooked by many travellers who perhaps prefer the more swanky and pristine newer establishments nearby. If you like history, then you really should give this establishment a chance. The staff are excellent, but perhaps could know a bit more about the history.
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Beautiful room, but pity on the bathroom ”
We booked a double room with harbor view and upgraded to a newly renovated room, with additional cost, at the suggestion of the receptionist. Staff who accompanied us to our room was very nice and friendly too. The room was beautiful with big windows and gorgeous view of the harbor and park. One problem is that it seems like the bathroom was not renovated. The toilet, bathtub and shower are all cramped into a small space and looks like a bathroom in a cheap budget hotel, totally different from the interior of the room and the feel of the whole hotel. And also the bathrobes provided are thin and small. Thick comfortable bathrobes will be more suitable for a luxurious (and pricey) hotel like this.
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Very convenient”
Very close to every popular destinations.
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Old historical hotel, excellent staff.”
The second floor is an outstanding space to relax.
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Exceptional”
Nice view and good service!!
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Exceptional”
Beautiful facility. Breathtaking views
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Excellent”
historic hotel.
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