Travelling to Japan? Read all updated requirements before you book.
Exterior view, Hotel New Otani Osaka in Osaka
Single Smoking Town View - Room plan, Hotel New Otani Osaka in Osaka
a large boat floating on top of a body of water, Hotel New Otani Osaka in Osaka
Lobby, Hotel New Otani Osaka in Osaka
Fitness center, Hotel New Otani Osaka in Osaka
Fitness center, Hotel New Otani Osaka in Osaka
Bathroom, Hotel New Otani Osaka in Osaka

Removed from saved list

8.6

Excellent

4,388 reviews

4,388 reviews

View86
Housekeeping37
Shops7
See map
See map

8.4

Excellent

Location rating score

Excellent location - 1.99 kilometers from city center
Exceptional for walking
Parking
Available
Walkable places
Osaka Business Park

190 m

Jo-Terrace Osaka

210 m

Osaka Castle

210 m

OBP Enkei Hall

260 m

Osaka-jo Hall

300 m

Popular landmarks
Osaka Castle Park

800 m

Minami (Namba)

3.3 km

Kuromon Market

3.8 km

Dotonbori

3.8 km

Shinsaibashi-Suji Shopping Street

3.9 km

Closest landmarks
Osaka Aqua-Liner Yodoyabashi pier

150 m

Australian Consulate General

230 m

Consulate General of the Kingdom of the Netherlands

240 m

Consulate General of the Republic of the Philippines

240 m

Theater BRAVA

340 m

Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka Castle & Kyobashi, Osaka, Japan, 540-8578 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Osaka Castle & Kyobashi part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

290 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent view

210 meters to Osaka Castle

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Sauna

Tennis court

Swimming pool [outdoor]

This property is in high demand!

8 travelers have booked today.

Value for money8.4
Distance to city center2 km
Location rating8.4
Nearest airportOsaka International Airport (ITM)
Distance to airport13.7 km

Rooms available at Hotel New Otani Osaka

Excellent
Room comfort & quality

8.8

Deluxe Double Non Smoking Castle View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 queen bed
Enter dates to see prices
Luxury Junior Suite Non Smoking Castle View
...
  • Room size: 60 m²/646 ft²
  • Park view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Triple Non Smoking Town View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Economy Double Non Smoking Town View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Non Smoking Castle View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
SuperiorSuite or Executive Suite Triple Non-Smoking
...
  • Park view
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Superior Triple Non Smoking Castle View
...
  • Room size: 40 m²/431 ft²
  • Park view
  • 3 single beds
Enter dates to see prices
Superior Double Non Smoking Castle View
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 1 queen bed
Enter dates to see prices
Deluxe Single Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Family Suite Non Smoking Castle View
...
  • Room size: 70 m²/753 ft²
  • Park view
  • 5 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel New Otani Osaka?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel New Otani Osaka?

For those who wish to drive their own cars, Hotel New Otani Osaka has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1200 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel New Otani Osaka?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel New Otani Osaka. Full american breakfast is available for guests. There's an additional charge of 4600 JPY for adults and 4600 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel New Otani Osaka?

Hotel New Otani Osaka features on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

Can special events be hosted at Hotel New Otani Osaka?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hotel New Otani Osaka. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Hotel New Otani Osaka?

On-site venues and convenient event services make Hotel New Otani Osaka an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3000 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel New Otani Osaka?

Hotel New Otani Osaka does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel New Otani Osaka?

The closest train, metro, or bus station to Hotel New Otani Osaka is Osakajo Koen Train Station, 290 m away.

What restaurants are nearby Hotel New Otani Osaka?

Restaurants including Toyo, Castle and Friendship are popular in Hotel New Otani Osaka’s neighborhood which is known as Osaka Castle & Kyobashi.

What popular shopping places are close to Hotel New Otani Osaka?

Shopping options in Hotel New Otani Osaka’s Osaka Castle & Kyobashi neighborhood include Jo-Terrace Osaka, Keihan Mall and Kyobashi Coms Garden.

What are popular attractions near Hotel New Otani Osaka?

Hotel New Otani Osaka’s location in the Osaka Castle & Kyobashi neighborhood makes it close to famous attractions including Osaka Castle, Osaka Castle Park and Osaka Museum of History.

What popular natural sightseeing spots are close to Hotel New Otani Osaka?

Hotel New Otani Osaka’s nearby natural sights include Osaka Castle Plum Grove located in the same Osaka Castle & Kyobashi area.

See map

Explore the neighborhood

What people love about Hotel New Otani Osaka

  • 10

    Exceptional
    Cleanliness

    "The view the hotel is big clean and the staff are polite helpful and friendly."

    charlotte

    |

    January 25, 2023

  • 10

    Exceptional
    Cleanliness

    "Very clean and it’s close to Osaka castle."

    Hoshizaki

    |

    May 15, 2022

  • 10

    Exceptional
    Location

    "this is premium hotel to have decent restaurants near the lobby, so convenient."

    Heeyun

    |

    December 10, 2022

Property ranking|Compared to 3,597 Osaka properties
See all rankings
Room comfort score
8.8/10
Service score
9/10
Cleanliness score
9/10
Cheapest price score
Better than
98
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
94
%
of Osaka properties
Overall rating:

8.6

Excellent
4,388 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.4
Read all reviews >
What travelers say they love:
Lovely hotel, within easy walking distance to the train stat...
Wayne from Australia
Couple
More about Hotel New Otani Osaka

More about Hotel New Otani Osaka

Hotel New Otani Osaka

Take a good wander and unveil the wonder of Osaka with a stay at Hotel New Otani Osaka. Explore the genuine Osaka that most travelers never see, with a stay at Hotel New Otani Osaka -- located only 3.7 km from Dotonbori.
At Hotel New Otani Osaka, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Osaka even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hotel New Otani Osaka thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel New Otani Osaka are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Hotel New Otani Osaka even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. Hotel New Otani Osaka also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hotel New Otani Osaka begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Hotel New Otani Osaka goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, salon and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Hotel New Otani Osaka is the perfect spot to explore Osaka's fascinating cultural sights and attractions. Experience local culture through architecture at Osaka Castle located 200 m away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 95% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

View

48 mentions

Housekeeping

35 mentions

Breakfast

25 mentions

Swimming Pool

17 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Pool with view
  • Sauna
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Towels

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
SAKURA 月曜定休
  • Cuisine: French
  • Menu: Buffet
鉄板焼き けやき
  • Cuisine: Steakhouse
  • Menu: Buffet
オールデイダイニング SATSUKI
  • Cuisine: European

Location

1-4-1 Shiromi, Chuo-ku, Osaka Castle & Kyobashi, Osaka, Japan, 540-8578
Excellent
Location

8.4

Airports
  • Osaka International Airport (ITM)
    13.7 km 21 min drive
  • Kobe Airport (UKB)
    28.5 km 49 min drive
Public transportation
  • Osakajo Koen Train Station
    290 m 5 min walk
  • Osaka Business Park Subway Station
    330 m 5 min walk
Hospital or clinic
  • Higashiosaka Hospital
    1.5 km 11 min drive
Shopping
  • Shinsekai Ichiba
    4.9 km
Convenience store
  • Ministop
    140 m 2 min drive
Cash withdrawal
  • ATM
    240 m 4 min walk

What's nearby

Popular landmarks
  • Osaka Castle
    210 m
  • Osaka Castle Park
    800 m
  • Minami (Namba)
    3.3 km
  • Kuromon Market
    3.8 km
  • Dotonbori
    3.8 km
  • Shinsaibashi-Suji Shopping Street
    3.9 km
  • Kuchu Teien Observatory
    4.2 km
  • Tsutenkaku
    4.9 km
  • Universal Studios Japan
    9.6 km
  • Osaka Aquarium Kaiyukan
    10.3 km
Nearby landmarks
  • Osaka Aqua-Liner Yodoyabashi pier
    150 m
  • Osaka Business Park
    190 m
  • Jo-Terrace Osaka
    210 m
  • Osaka Castle
    210 m
  • Australian Consulate General
    230 m
  • Consulate General of the Kingdom of the Netherlands
    240 m
  • Consulate General of the Republic of the Philippines
    240 m
  • OBP Enkei Hall
    260 m
  • Osakajo Koen Train Station
    290 m
  • Osaka-jo Hall
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Fitness Club (including Indoor Pool) - Only available for staying customers over 18 years old. The hotel is unable to accept customers who are not staying at our hotel.

    Fitness Club & Pool (Indoor and Outdoor) - Usage fee is required. Please ask detail at reception.
  • Smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.
  • The breakfast charge will be the special rate on January 1 and the 2. Kindly contact a registration desk for details upon check-in.
  • Check-in time is in accordance with your reserved plan.
  • Guests are required to present the booking confirmation and hotel voucher upon check-in.
  • Accommodation tax from JPY 100 to JPY 300 will be charged at the property per person per night for room rates of JPY 7,000 and over starting from June 1, 2019.
  • Outdoor pool with Osaka Castle Park views is available (seasonal operation/additional fee applies).
    The property reserves the right to reject service to guests who are inebriated or have tattoos.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • Children 4 – 6 years old will be charged for a meal if guests book the plan with meal included, and children using the existing bed.
  • From April 1, 2020, limousine buses will be available from Kansai Airport to Hotel New Otani Osaka at JPY 1600 per adult and JPY 800 per child. Only cash payment is acceptable.
    Please check the Kansai International Airport Limousine Official Website for tickets. Advance reservations are not accepted.
    Travel time from Kansai Airport to the hotel is approximately 80 minutes.
  • Children under 7 years can stay for free if using existing bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee16000 JPY
  • Distance from city center2 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)4600 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges3
  • Number of floors18
  • Number of restaurants11
  • Number of rooms 525
  • Room voltage100
  • Year property opened1986
  • Most recent renovation2019
Parking
  • Daily parking fee1200 JPY

Reviews of Hotel New Otani Osaka from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.4
Location8.4
Room comfort and quality8.8
Service9.0
Value for money8.4
High score for Osaka
Rating
9+ Exceptional (758)
8-9 Excellent (357)
7-8 Very Good (311)
6-7 Good (107)
<6 Below Expectation (112)
Time of the year
Mar - May (475)
Jun - Aug (366)
Sep - Nov (440)
Dec - Feb (364)
All guests (2,943)
All room types
All languages

Show reviews that mention 

Showing 1,645 verified guest comments
12345
10.0
Exceptional
Austin from Australia
Solo traveler
Run of The House Smoking
Stayed 7 nights in December 2019

Fantastic hotel, excellent location.”

Stayed for two weeks. Very clean and well maintained rooms, super friendly and helpful staff, brilliant facilities, excellent restaurants and bars. 10 min walk to Osaka Castle and 3 min walk to Osaka-Jo stadium. I would have no hesitation in recommending it to anyone and fully intend to stay there again on my next visit.

Reviewed January 14, 2020

See room deals

10.0
Exceptional
Natalie from Austria
Solo traveler
Run of The House Single Use Non Smoking
Stayed 3 nights in June 2019

Had a pleasent stay”

When you're searching comfort and luxury it's the right place. The twin bed room is very spacious. I had a superior room, but still had side view to the Osaka castle and skyline of Osaka. Great view in the 7th floor. The room has radio, television, minibar, water cooker, tea, coffee, office table and other reqirements of a 5 star hotel.

Reviewed June 10, 2019

See room deals

10.0
Exceptional
Hoshizaki from Japan
Solo traveler
Single Non-Smoking Town View
Stayed 1 night in May 2022

Wonderful service and friendly staff”

It was a great hotel with helpful staff. Very clean and it’s close to Osaka castle. I had an amazing time. Thank you!

Reviewed May 16, 2022

See room deals

10.0
Exceptional
SEYEON from Japan
Group
Superior Twin Non Smoking Castle View
Stayed 2 nights in July 2020

Great View and facilities”

Great Castle view, great location close to the castle. Breakfast was so nice. Swimming pool is little small but good and clean.

Reviewed February 04, 2021

See room deals

9.6
Exceptional
Yonhwa from South Korea
Solo traveler
Superior Triple Non Smoking Castle View
Stayed 2 nights in January 2020

Very kind and clean. Good views.”

Triple room is wide enough to share 3 people, and good castle view is very pleased to see every morning and night. All staffs are very kind and ready to help us. Facility is classic, a bit old feeling but very clean. The only bad thing is location, which is far from sightseeing spots, but metro is near by hotel, and at least Osaka castle is close enough to walk.

Reviewed January 30, 2020

See room deals

9.6
Exceptional
VALERY from Belgium
Family with young children
Economy Double Non Smoking Town View
Stayed 2 nights in April 2019

Comfortable and great view of the Castle”

Travelling by car with two parents and two little kids, we had a very pleasant stay. Superb view and access to the Castle and surrounding park, we were lucky enough to see the Cherry Blossom. The hotel has a good buffet if you elect to eat in. The room has the right amenities and the bathroom is of decent size. Both beds and extra small bed fit easily with room to spare. The underground car park for guests isn’t free but fairly cheap. While the hotel isn’t that close to the commercial center the unique view compensates for the little drive required. We would stay again there.

Reviewed April 25, 2019

See room deals

10.0
Exceptional
Donna from United States
Solo traveler
Superior Twin Non Smoking Town View
Stayed 2 nights in March 2019

Exceptional”

The bed was very comfortable. I enjoyed it very much. All the staff were helpful. I would stay here again.

Reviewed March 21, 2019

See room deals

10.0
Exceptional
Tim
Couple
Superior Twin Non Smoking Castle View
Stayed 2 nights in April 2019

Great value and location”

It's a decent Hotel well located by the Osaka Castle,the staff are well trained and it has beautiful restaurants. However,it is not so quiet and the inside decoration is kind of outdated a little bit.

Reviewed April 21, 2019

See room deals

10.0
Exceptional
Andrew from United States
Couple
Deluxe Double Non Smoking Castle View
Stayed 2 nights in February 2020

Perfect location”

Great location with view of the castle. Wondering staff and service. Decent gym and good spa. Breakfast was outstanding.

Reviewed March 06, 2020

See room deals

10.0
Exceptional
Ka from Hong Kong SAR, China
Solo traveler
Superior Double Non-Smoking Town View
Stayed 2 nights in February 2019

An Excellent Hotel ”

Everything was excellent!! Especially the staffs, they are very nice and helpful!! Great hospitality!!

Reviewed March 21, 2019

See room deals

9.2
Exceptional
Esther from United States
Group
Superior Double Non Smoking Castle View
Stayed 2 nights in September 2019

Great Location - beautiful Hotel but...”

Location is great. Hop on - Hop off bus right on the hotel. Also has a bus service taking you and your bags to Kyoto. Right across Ōsaka Castle and a block away from the metro station. The room was spacious and had a beautiful view overlooking the castle. The only observation I would do is that the bathroom is dated 80’s style. A renovation is much needed. Everything else is great. I recommend this hotel if you want a comfortable, easy to access, close to main attractions stay in Ōsaka.

Reviewed September 27, 2019

See room deals

10.0
Exceptional
Susan from United States
Couple
Superior Double Non Smoking Castle View
Stayed 3 nights in March 2019

Exceptional hotel”

Wonderful location, close to the train station, and a beautiful park. Room was quite spacious and quiet.

Reviewed April 04, 2019

See room deals

10.0
Exceptional
Jing from United States
Family with teens
Compact Triple Non Smoking Town View
Stayed 3 nights in January 2019

Jason”

Best hotel I have stayed in for the price so far. Staff was extremely helpful and facility was top tier.

Reviewed January 15, 2019

See room deals

9.6
Exceptional
Ken from New Zealand
Couple
Superior Double Non Smoking Castle View
Stayed 6 nights in November 2019

Well looked after. Amenities in room top class. Fantastic view of the castle. ”

Very convenient to the loop line. Only negative of the stay was the restaurant 'starter special' fell way short of the depiction of the food. Definitely not worth the money.

Reviewed November 28, 2019

See room deals

10.0
Exceptional
Chii from United States
Family with teens
Economy Double Non Smoking Town View
Stayed 2 nights in December 2018

Great place to stay!!!”

Very attentive staffs and very helpful.

Reviewed January 01, 2019

See room deals

9.6
Exceptional
Tracey from Australia
Family with young children
Family Suite Non Smoking Castle View
Stayed 2 nights in January 2019

Exceptional”

Everything was perfect except we thought the price for the buffet breakfast was extremely pricey. You are best to go across the bridge for breakfast so a fraction of the price.

Reviewed January 22, 2019

See room deals

8.8
Excellent
Christopher from Japan
Business traveler
Run of The House Single Use Non Smoking
Stayed 1 night in October 2020

Nice service”

The review is based on current COVID-19 situation, which means that the price was drastically reduced (less than a third of normal rates). Check in was easy, they were able to address me by my full name quickly and processed my check in really quickly. Polite and leaning towards warm. Bell boy accompanied me to room and was able to keep me updated with info I wanted (late check in, so wanted to know what my food options were). All staff in lobby were total professionals. Food at Satsuki was OK, maybe a little overpriced, but again could find no fault in the quality of restaurant service staff. Room is where attention is needed. Castle view = nice, cleanliness = good, but design belongs in 1990's. Some redecoration would be nice (this bit is not COVID related, because I would have said that had I stayed there in January!). Totally comfortable though, so just cosmetics. Check out was fast efficient and friendly. Ideal if you are working in Osaka Business Park.

Reviewed October 27, 2020

See room deals

9.2
Exceptional
Marissa from Australia
Family with teens
Superior Triple Non Smoking Town View
Stayed 5 nights in January 2019

5 start hotel in a good location”

Hotel is clean and beautiful (osaka castle view). Superior triple room is spacious and beautiful. Friendly and accommodating staff 5-10 mins walk to train station... can be challenging if you have big luggage Breakfast is good but limited choices Swimming pool is only for 18 and above with additional fee.

Reviewed January 15, 2019

See room deals

9.2
Exceptional
Wayne from Australia
Couple
Superior Twin Non Smoking Castle View
Stayed 2 nights in October 2019

Great choice”

Lovely hotel, within easy walking distance to the train stations. Although in need of some TLC, the facilities were more than adequate. The rooms and bathroom are both well appointed but like all the hotels we stayed in on our visit to Japan, the TV station choice was rubbish! Plenty of restaurants nearby and a great British pub for sports fans. Osaka castle 5 minutes walk! This is a lovely Hotel and an excellent choice.

Reviewed October 20, 2019

See room deals

10.0
Exceptional
Cathy from United States
Solo traveler
Superior Twin Non Smoking Town View
Stayed 3 nights in July 2018

Exceptional”

Wonderful hotel, would definitely stay at this hotel again.

Reviewed April 11, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss