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17 travelers have booked today.
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8.3
Excellent
1,539 reviews
1,539 reviews
"Onsen was very clean and nice"
"Room was spacious, clean, well equipped and stylish."
"Location is good and their staffs are well spoken in english :)"
"Good location overlooking marina,staff attentive and helpful though speak few English, breakfast is very adequate for its price included in room price."
"The room is very big and spacious, the breakfast is good, the staff is friendly and helpful, from the room can see the Sea."
8.7
Excellent
Location rating score
Hotel New Tsuruta
This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Beppu, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hells of Beppu. Rated with 3 stars, this high-quality property provides guests with access to massage, hot spring bath and spa on-site.
Car park
Free Wi-Fi in all rooms!
Luggage storage
Check-in/out [private]
Sauna
Spa
Laundry service
17 travelers have booked today.
Value for money | 8.6 |
Distance to city center | 0.2 km |
Location rating | 8.7 |
Nearest airport | Oita Airport (OIT) |
Distance to airport | 30.8 km |
Does Hotel New Tsuruta offer spa services?
You can benefit from your stay at Hotel New Tsuruta a lot more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.
In which languages can Hotel New Tsuruta's personnel communicate?
Hotel New Tsuruta can converse up to 3 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What payment cards are supported at Hotel New Tsuruta?
Enjoy the flexibility of easy payment at Hotel New Tsuruta which supports up to 7, with payment card options including UnionPay, Visa, MasterCard, Cash, and American Express.
What do travelers like most about Hotel New Tsuruta?
Verified guests that stayed at Hotel New Tsuruta have given this property a rating of 8.92 for its exceptional service as the major highlight for their stay.
What is the verified guest review consensus about Hotel New Tsuruta's beds?
71.0% of our verified visitor testimonials have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel New Tsuruta down in the review section.
What is the verified guest review consensus about Hotel New Tsuruta's food?
88.0% of our verified guest evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel New Tsuruta down in the review.
What is the typical rating that verified Couples' have given to Hotel New Tsuruta?
Verified couple travelers that have stayed at this property have given Hotel New Tsuruta an average rating of 8.2. You can look up on more in depth customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Families with young children have given to Hotel New Tsuruta?
Verified families with young children that have stayed at this property have given Hotel New Tsuruta an average rating of 8.2. You can look up more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Families with older children have given to Hotel New Tsuruta?
Verified families with older children that have stayed at this property have given Hotel New Tsuruta an average rating of 8.4. You can look up more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What famous natural sightseeing spots are in close proximity to Hotel New Tsuruta?
Hotel New Tsuruta is situated within Beppu, which makes it ideally close to natural sights including Oniyama Jigoku.
Can special events be hosted at Hotel New Tsuruta?
Small or private events like graduation parties can also be organized.
10
"Onsen was very clean and nice"
Natalia
|
April 20, 2023
10
"Room was spacious, clean, well equipped and stylish."
Katerina
|
March 28, 2020
10
"Location is good and their staffs are well spoken in english :)"
Sheena
|
May 5, 2023
Hotel New Tsuruta
Wake up in the heart of Beppu and get the most of your urban escape with a comfortable stay at Hotel New Tsuruta. This ryokan is the perfect spot from which to explore amazing attractions.
Take advantage of a wealth of unrivaled services and amenities at Hotel New Tsuruta. Stay connected throughout your stay with free internet access provided. Your explorations of Beppu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at Hotel New Tsuruta. The ryokan's daily housekeeping will make staying in a great choice. The ryokan is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the ryokan come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hotel New Tsuruta offer a layout option like a balcony or terrace. The ryokan's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Hotel New Tsuruta, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Hotel New Tsuruta. Warm up at the end of the day with a visit to the massage, spa and sauna. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.
Around the property
With its convenient location, the ryokan offers easy access to all Beppu has to offer. You're sure to want to visit Jigokumushikobo Kannawa located 4.9 km away, among the most sought-after photographs for anyone visiting Beppu. Photograph yourself in front of Beppu Tower located 350 m away, which people travel great distances to see.
Reasons to stay here
Spend less here on rooms than you would at 94% of other accommodations in the city.
Verified reviews score this ryokan higher than 86% of accommodations in the city on value for money.
This accommodation beats more than 86% of competition in the city on room comfort.
7.9
Breakfast
10 mentions
Housekeeping
8 mentions
View
2 mentions
Car Park
1 mention
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Nice hotel”
The staffs are very nice. The room type is like Ryokan. There will be staffs to prepare futon for you in the evening. The location is near bus station and 10 min walk from train station. The breakfast is Japanese style with many choices. I love the onsen that has indoor and outdoor pool.
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Impeccable Service”
Staff were not only fluent in English but they were extremely courteous; they even held the lift door open for us to lug our suitcases in. Room was spacious, albeit old and some cabinets were not smooth to open. However, this was made up so much by the service: cold water was prepared for us, and futons were set on request for sleeping. Room was cozy and well insulated, perhaps because the public onsen is right above our accomodation. Breakfast buffet had lots of variations and was tasty. Staff thanked us for returning the trays, what a pleasant surprise. Thank you for the wonderful stay.
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Awesome traditional hotel with super friendly staff”
We loved our stay at New Tsuruta. Room was spacious, clean, well equipped and stylish. Free onsen and included great buffet breakfast were our highlights. Not far from train station and big supermarket very close by. Staff was incredibly friendly, trying to help us for probably an hour calling airlines. We had a great stay, would definitely recommend this hotel and would love to come back!
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You can get healthy moment❣️”
Owns two hot spring sources at Hotel New Tsuruta. You can overlook Beppu Bay from the bathhouse on the 6th floor. This is a venerable hotel. The breakfast buffet is also delicious. People from all over the country come to the massage shop on the 1st floor for treatment.
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Exceptional”
Very close to the Nishitetsu Bus Station to/from Fukuoka or Oita Airport. Local and regional bus stops also very near. Few minutes walk to the JR station. Tatami room is spacious with Beppu bay view. Staffs are very helpful and friendly. Breakfast and Onsen is nice. Will come back.
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Thank you for your comfort. We look forward to seeing you again.
Exceptional”
Nice new room
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Exceptional”
The hotel is a bit old, but it's still good. Staff is nice. Breakfast is buffet. 7-10 min by walk from the station.
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A short walk from Beppu station, nice onsen bath”
It was a pleasant hotel, its a but old but spacious. Staffs were kind and I loved the onsen. It huge and the open bath has a good view of Oita bay. Its easy to find and near kitabeppu bus station.
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Great value for money”
Rooms are clean, large and comfortable for a family of 4. Hotel onsen is decent. Jap breakfast is ok.
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Dear Sook Thank you for staying at our hotel. We look forward to seeing you at the hotel next time.
Good location (but under-renovation)”
Hotel New Tsuruta is situated at the Kitahama Beach, within 10 minutes walking from Beppu Station. Shopping malls like Tokiwa & Youme are within 5 mins away. The hotel was under a major revamp when I checked in and the Main Onsen was not available for use by guests. So, bearing with the inconvenience, the hotel had made arrangements with the famous Takegawara Onsen (3 min walk) for guest access. Decent buffet breakfast (Viking-style) was also served every morning. Late-night restaurants are found in the neighbourhood.
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Just good enough”
affordable hotel including really nice breakfast. courteous staff showed great hospitality.
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Thank you for staying at Hotel New Tsuruta. Thank you for your compliment to the staff. We would like to provide you with better service. Also, please stay overnight.
Exceptional”
Nice location, good view , very good onsen and breakfast
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Family trip ( The greatest part was the view of sunrise from our room!!!)”
Reserved for a Japanese tatami room with bay view and buffet breakfast. The hotel is kind of old, but in a good location, near shopping mall and many restaurant near by, and the front desk is helpful. The hot spring shower area is not too big, but nice. The buffet breakfast was not so luxury, but have many choices, especially Japanese style. The greatest part was the view of sunrise from our room, love it. Definitely will come again!
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Dear chiny Thank you for staying at our hotel. We will continue to strive to be a hotel chosen by many customers. Please use our hotel when you come here.
Excellent”
Our room is Deluxe Japanese style room facing the Beppu Bay ~ very big, good to put three tatami, still very spacious. Can see the beautiful sunrise from our room. Small size onsen on 6/F. Convenient location from Beppu Station. Value for money, we booked on promotion rate less 35%.
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Satisfactory.”
Good location and we enjoyed the hotel facilities very much!
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Hion 様 Thank you for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Great big traditional room”
We enjoyed a one night stay here with three of our children, ages 2, 6, and 8. The room was very spacious with plenty of room for all of us to sleep on. Kids enjoyed the traditional set up with sliding doors and separate seating area near the window. Breakfast buffet was amazing with great service. Highly recommend it.
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Good location, average room”
Can’t beat the location: near Beppu station and the lively area of town. Short ride away from the Beppu Hells. The room itself isn’t anything to brag about and could’ve been cleaner but for the price, it was worth it.
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bigger room”
The room is big with harbour view
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Wai 様 Thank you very much for having us stay at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.
We really love this hotel. Big room ,clean, good location , have onsen and private bathroom ”
The staffs are nice , their English is Ok.
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Apiluk 様 Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We look forward to seeing you soon on your next visit.
Excellent”
It’s good to stay here, quite economical
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Yuhsiang 様 This time, thank you for staying at our hotel from some hotels. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.