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Guestroom, Hotel New Tsuruta in Beppu
Twin Room with Bathtub - Non-Smoking - Guestroom, Hotel New Tsuruta in Beppu
Guestroom, Hotel New Tsuruta in Beppu
a man standing in front of a counter in a large room, Hotel New Tsuruta in Beppu
a man in a white shirt and a woman in a black shirt, Hotel New Tsuruta in Beppu
Interior view, Hotel New Tsuruta in Beppu
Hotel New Tsuruta

Removed from saved list

8.3

Excellent

1,539 reviews

1,539 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Kitahama park
80 m
World Sports Bar Small Eye
130 m
Takegawara Onsen
130 m
Natsume Kissa
150 m
Speakeasy
170 m
Popular landmarks
Beppu Tower
350 m
Statue of Kumahachi Aburaya
510 m
Suginoi Palace
3.3 km
Yukemuri Observatory
4.5 km
Jigokumushikobo Kannawa
5.0 km
Closest landmarks
Kitahama Post Office
140 m
Foreign Tourist Information Office
170 m
platform04
350 m
Beppu Tower
350 m
Bamboo Bamboo
370 m

Hotel New Tsuruta

1-14-15 Kitahama, Beppu, Beppu, Japan, 874-0920 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Strategically situated in Beppu, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Hells of Beppu. Rated with 3 stars, this high-quality property provides guests with access to massage, hot spring bath and spa on-site.

Highlights

550 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Sauna

Spa

Laundry service

This property is in high demand!

17 travelers have booked today.

Value for money8.6
Distance to city center0.2 km
Location rating8.7
Nearest airportOita Airport (OIT)
Distance to airport30.8 km

Rooms available at Hotel New Tsuruta

Very good
Room comfort & quality

7.9

Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 3 futons
Enter dates to see prices
Standard Beppu Bay View Japanese Style Room with Bathtub - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 3 futons
Enter dates to see prices
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 6 futons
Enter dates to see prices
Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 6 futons
Enter dates to see prices
Room Selected at Check-In with Shared Bathroom
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 4 futons
Enter dates to see prices
Beppu Bay View Large Japanese Style Room - Non-Smoking, Dinner Included
...
  • Room size: 55 m²/592 ft²
  • Sea view
  • 6 futons
Enter dates to see prices
Twin Room with Bathtub - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Economy Japanese-Style Room with Shared Bathroom - Non-Smoking - 3F-4F (28㎡)
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 5 futons
Enter dates to see prices
Economy Japanese Style Room with Bathtub - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 futons
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Ocean view
  • 6 futons
Enter dates to see prices

Frequently asked questions

Does Hotel New Tsuruta offer spa services?

You can benefit from your stay at Hotel New Tsuruta a lot more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.

In which languages can Hotel New Tsuruta's personnel communicate?

Hotel New Tsuruta can converse up to 3 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment cards are supported at Hotel New Tsuruta?

Enjoy the flexibility of easy payment at Hotel New Tsuruta which supports up to 7, with payment card options including UnionPay, Visa, MasterCard, Cash, and American Express.

What do travelers like most about Hotel New Tsuruta?

Verified guests that stayed at Hotel New Tsuruta have given this property a rating of 8.92 for its exceptional service as the major highlight for their stay.

What is the verified guest review consensus about Hotel New Tsuruta's beds?

71.0% of our verified visitor testimonials have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Hotel New Tsuruta down in the review section.

What is the verified guest review consensus about Hotel New Tsuruta's food?

88.0% of our verified guest evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Hotel New Tsuruta down in the review.

What is the typical rating that verified Couples' have given to Hotel New Tsuruta?

Verified couple travelers that have stayed at this property have given Hotel New Tsuruta an average rating of 8.2. You can look up on more in depth customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Hotel New Tsuruta?

Verified families with young children that have stayed at this property have given Hotel New Tsuruta an average rating of 8.2. You can look up more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Hotel New Tsuruta?

Verified families with older children that have stayed at this property have given Hotel New Tsuruta an average rating of 8.4. You can look up more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What famous natural sightseeing spots are in close proximity to Hotel New Tsuruta?

Hotel New Tsuruta is situated within Beppu, which makes it ideally close to natural sights including Oniyama Jigoku.

Can special events be hosted at Hotel New Tsuruta?

Small or private events like graduation parties can also be organized.

See map

Explore the neighborhood

What people love about Hotel New Tsuruta

  • 10

    Exceptional
    Cleanliness

    "Onsen was very clean and nice"

    Natalia

    |

    April 20, 2023

  • 10

    Exceptional
    Spaciousness

    "Room was spacious, clean, well equipped and stylish."

    Katerina

    |

    March 28, 2020

  • 10

    Exceptional
    Staff 

    "Location is good and their staffs are well spoken in english :)"

    Sheena

    |

    May 5, 2023

Property ranking|Compared to 297 Beppu properties
See all rankings
Cheapest price score
Value for money score
8.7/10
Room comfort score
7.9/10
Location score
8.7/10
Better than
96
%
of Beppu properties
Better than
88
%
of Beppu properties
Better than
87
%
of Beppu properties
Better than
85
%
of Beppu properties
Overall rating:

8.4

Excellent
1,402 reviews
Cleanliness
8.0
Facilities
7.9
Location
8.7
Read all reviews >
What travelers say they love:
Breakfast buffet had lots of variations and was tasty.
Clavius from Singapore
Family with older children
More about Hotel New Tsuruta

More about Hotel New Tsuruta

Hotel New Tsuruta

Wake up in the heart of Beppu and get the most of your urban escape with a comfortable stay at Hotel New Tsuruta. This ryokan is the perfect spot from which to explore amazing attractions.
Take advantage of a wealth of unrivaled services and amenities at Hotel New Tsuruta. Stay connected throughout your stay with free internet access provided. Your explorations of Beppu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at Hotel New Tsuruta. The ryokan's daily housekeeping will make staying in a great choice. The ryokan is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the ryokan come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hotel New Tsuruta offer a layout option like a balcony or terrace. The ryokan's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator is available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel New Tsuruta, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Hotel New Tsuruta. Warm up at the end of the day with a visit to the massage, spa and sauna. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

With its convenient location, the ryokan offers easy access to all Beppu has to offer. You're sure to want to visit Jigokumushikobo Kannawa located 4.9 km away, among the most sought-after photographs for anyone visiting Beppu. Photograph yourself in front of Beppu Tower located 350 m away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 94% of other accommodations in the city.
Verified reviews score this ryokan higher than 86% of accommodations in the city on value for money.
This accommodation beats more than 86% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

10 mentions

Housekeeping

8 mentions

View

2 mentions

Car Park

1 mention

Languages spoken
  • English
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking

Location

1-14-15 Kitahama, Beppu, Beppu, Japan, 874-0920
Excellent
Location

8.7

Airports
  • Oita Airport (OIT)
    30.8 km
  • Yamaguchi Ube Airport (UBJ)
    75.9 km
Public transportation
  • Beppu Train Station
    560 m
Hospital or clinic
  • Murahashi Hospital
    460 m
Convenience store
  • 7 Eleven
    300 m
Cash withdrawal
  • ATM
    190 m

What's nearby

Popular landmarks
  • Beppu Tower
    350 m
  • Statue of Kumahachi Aburaya
    510 m
  • Suginoi Palace
    3.3 km
  • Yukemuri Observatory
    4.5 km
  • Jigokumushikobo Kannawa
    5.0 km
  • Kamado Jigoku
    5.2 km
  • Hells of Beppu
    5.2 km
  • Umi Jigoku
    5.5 km
  • Tatsumaki Jigoku
    5.9 km
  • Chinoike Jigoku
    6.0 km
Nearby landmarks
  • Kitahama park
    80 m
  • World Sports Bar Small Eye
    130 m
  • Takegawara Onsen
    130 m
  • Kitahama Post Office
    140 m
  • Natsume Kissa
    150 m
  • Speakeasy
    170 m
  • Hirano Library
    170 m
  • Foreign Tourist Information Office
    170 m
  • Tokiwa Beppu
    180 m
  • Family Mart
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from07:00
  • Check-out until10:00
  • Reception open until22:00
Getting around
  • Distance from city center0.2 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)1500 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 60
  • Room voltage100
  • Year property opened1968
  • Most recent renovation1995

Reviews of Hotel New Tsuruta from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.0
Facilities7.9
Location8.7
Room comfort and quality7.9
Service8.9
Value for money8.6
High score for Beppu
Rating
9+ Exceptional (294)
8-9 Excellent (120)
7-8 Very Good (126)
6-7 Good (49)
<6 Below Expectation (62)
Time of the year
Mar - May (138)
Jun - Aug (136)
Sep - Nov (169)
Dec - Feb (208)

Show reviews that mention 

Showing 651 verified guest comments
12345
10.0
Exceptional
Sugunya from Thailand
Couple
Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
Stayed 2 nights in October 2022

Nice hotel”

The staffs are very nice. The room type is like Ryokan. There will be staffs to prepare futon for you in the evening. The location is near bus station and 10 min walk from train station. The breakfast is Japanese style with many choices. I love the onsen that has indoor and outdoor pool.

Reviewed October 31, 2022

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9.6
Exceptional
Clavius from Singapore
Family with teens
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in December 2022

Impeccable Service”

Staff were not only fluent in English but they were extremely courteous; they even held the lift door open for us to lug our suitcases in. Room was spacious, albeit old and some cabinets were not smooth to open. However, this was made up so much by the service: cold water was prepared for us, and futons were set on request for sleeping. Room was cozy and well insulated, perhaps because the public onsen is right above our accomodation. Breakfast buffet had lots of variations and was tasty. Staff thanked us for returning the trays, what a pleasant surprise. Thank you for the wonderful stay.

Reviewed December 27, 2022

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10.0
Exceptional
Katerina from Germany
Group
Stayed 1 night in March 2020

Awesome traditional hotel with super friendly staff”

We loved our stay at New Tsuruta. Room was spacious, clean, well equipped and stylish. Free onsen and included great buffet breakfast were our highlights. Not far from train station and big supermarket very close by. Staff was incredibly friendly, trying to help us for probably an hour calling airlines. We had a great stay, would definitely recommend this hotel and would love to come back!

Reviewed March 28, 2020

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9.6
Exceptional
FUMIKO from Japan
Solo traveler
Run of House Room with Shared Bathroom
Stayed 2 nights in June 2022

You can get healthy moment❣️”

Owns two hot spring sources at Hotel New Tsuruta. You can overlook Beppu Bay from the bathhouse on the 6th floor. This is a venerable hotel. The breakfast buffet is also delicious. People from all over the country come to the massage shop on the 1st floor for treatment.

Reviewed June 02, 2022

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10.0
Exceptional
yee from Hong Kong SAR, China
Solo traveler
Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
Stayed 2 nights in February 2020

Exceptional”

Very close to the Nishitetsu Bus Station to/from Fukuoka or Oita Airport. Local and regional bus stops also very near. Few minutes walk to the JR station. Tatami room is spacious with Beppu bay view. Staffs are very helpful and friendly. Breakfast and Onsen is nice. Will come back.

Reviewed March 02, 2020

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Thank you for your comfort. We look forward to seeing you again.

Responded December 09, 2020
Hotel New Tsuruta
10.0
Exceptional
Anchalee from Thailand
Couple
Stayed 1 night in January 2023

Exceptional”

Nice new room

Reviewed January 29, 2023

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9.2
Exceptional
Poompat from Thailand
Business traveler
Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
Stayed 1 night in December 2022

Exceptional”

The hotel is a bit old, but it's still good. Staff is nice. Breakfast is buffet. 7-10 min by walk from the station.

Reviewed December 13, 2022

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9.2
Exceptional
Kristine from Japan
Solo traveler
Twin Room with Bathtub - Non-Smoking
Stayed 1 night in April 2022

A short walk from Beppu station, nice onsen bath”

It was a pleasant hotel, its a but old but spacious. Staffs were kind and I loved the onsen. It huge and the open bath has a good view of Oita bay. Its easy to find and near kitabeppu bus station.

Reviewed April 07, 2022

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9.6
Exceptional
Sook from Singapore
Family with teens
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in December 2019

Great value for money”

Rooms are clean, large and comfortable for a family of 4. Hotel onsen is decent. Jap breakfast is ok.

Reviewed January 12, 2020

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Dear Sook Thank you for staying at our hotel. We look forward to seeing you at the hotel next time.

Responded January 25, 2020
Hotel New Tsuruta
8.4
Excellent
LEONG from Singapore
Business traveler
Stayed 1 night in January 2023

Good location (but under-renovation)”

Hotel New Tsuruta is situated at the Kitahama Beach, within 10 minutes walking from Beppu Station. Shopping malls like Tokiwa & Youme are within 5 mins away. The hotel was under a major revamp when I checked in and the Main Onsen was not available for use by guests. So, bearing with the inconvenience, the hotel had made arrangements with the famous Takegawara Onsen (3 min walk) for guest access. Decent buffet breakfast (Viking-style) was also served every morning. Late-night restaurants are found in the neighbourhood.

Reviewed February 01, 2023

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9.6
Exceptional
Byungkuk from South Korea
Family with teens
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 2 nights in February 2020

Just good enough”

affordable hotel including really nice breakfast. courteous staff showed great hospitality.

Reviewed March 02, 2020

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Thank you for staying at Hotel New Tsuruta. Thank you for your compliment to the staff. We would like to provide you with better service. Also, please stay overnight.

Responded December 09, 2020
Hotel New Tsuruta
9.6
Exceptional
PATTHIYA from Thailand
Group
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in October 2019

Exceptional”

Nice location, good view , very good onsen and breakfast

Reviewed November 12, 2020

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8.8
Excellent
chinyi
Group
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 2 nights in December 2019

Family trip ( The greatest part was the view of sunrise from our room!!!)”

Reserved for a Japanese tatami room with bay view and buffet breakfast. The hotel is kind of old, but in a good location, near shopping mall and many restaurant near by, and the front desk is helpful. The hot spring shower area is not too big, but nice. The buffet breakfast was not so luxury, but have many choices, especially Japanese style. The greatest part was the view of sunrise from our room, love it. Definitely will come again!

Reviewed January 02, 2020

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Dear chiny Thank you for staying at our hotel. We will continue to strive to be a hotel chosen by many customers. Please use our hotel when you come here.

Responded January 25, 2020
Hotel New Tsuruta
8.4
Excellent
Sick from Hong Kong SAR, China
Family with teens
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in December 2022

Excellent”

Our room is Deluxe Japanese style room facing the Beppu Bay ~ very big, good to put three tatami, still very spacious. Can see the beautiful sunrise from our room. Small size onsen on 6/F. Convenient location from Beppu Station. Value for money, we booked on promotion rate less 35%.

Reviewed December 21, 2022

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9.2
Exceptional
Hion from Malaysia
Family with teens
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 2 nights in January 2020

Satisfactory.”

Good location and we enjoyed the hotel facilities very much!

Reviewed February 01, 2020

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Hion 様 Thank you for staying at our hotel. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.

Responded February 16, 2020
Hotel New Tsuruta
8.4
Excellent
Brian from Japan
Family with young children
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in November 2020

Great big traditional room”

We enjoyed a one night stay here with three of our children, ages 2, 6, and 8. The room was very spacious with plenty of room for all of us to sleep on. Kids enjoyed the traditional set up with sliding doors and separate seating area near the window. Breakfast buffet was amazing with great service. Highly recommend it.

Reviewed November 30, 2020

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8.0
Excellent
Aleksandar from Japan
Couple
Beppu Bay View Casual Japanese Style Room with Shower - Non-Smoking
Stayed 3 nights in May 2022

Good location, average room”

Can’t beat the location: near Beppu station and the lively area of town. Short ride away from the Beppu Hells. The room itself isn’t anything to brag about and could’ve been cleaner but for the price, it was worth it.

Reviewed May 20, 2022

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9.2
Exceptional
Wai
Family with young children
Beppu Bay View Large Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in December 2019

bigger room”

The room is big with harbour view

Reviewed February 12, 2020

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Wai 様 Thank you very much for having us stay at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again.

Responded February 16, 2020
Hotel New Tsuruta
8.4
Excellent
Apiluk from Thailand
Family with teens
Economy Japanese Style Room with Bathtub - Non-Smoking
Stayed 2 nights in February 2020

We really love this hotel. Big room ,clean, good location , have onsen and private bathroom ”

The staffs are nice , their English is Ok.

Reviewed February 14, 2020

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Apiluk 様 Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We look forward to seeing you soon on your next visit.

Responded February 16, 2020
Hotel New Tsuruta
8.8
Excellent
Yuhsiang from Taiwan
Family with young children
Economy Japanese Style Room with Bathtub - Non-Smoking
Stayed 1 night in February 2020

Excellent”

It’s good to stay here, quite economical

Reviewed February 08, 2020

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Yuhsiang 様 This time, thank you for staying at our hotel from some hotels. Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

Responded February 16, 2020
Hotel New Tsuruta
12345
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