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Exterior view, Hotel Okura Niigata in Niigata
Standard Single Room - Smoking, Hotel Okura Niigata in Niigata
Lobby, Hotel Okura Niigata in Niigata
Lobby, Hotel Okura Niigata in Niigata
Interior view, Hotel Okura Niigata in Niigata
Interior view, Hotel Okura Niigata in Niigata
a window with a view of a city, Hotel Okura Niigata in Niigata

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8.2

Excellent

793 reviews

793 reviews

View2
Breakfast1
24-hour front desk1
See map
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Bandai Bridge
320 m
Futaba Food Center
420 m
T-JOY Niigata Bandai Theater
420 m
Hakuryudaigongen Shrine
430 m
Media Ship Observation Decks
450 m
Popular landmarks
Niigata Nippo Media Ship
470 m
Befco Bakauke Observatory Room
960 m
Pia Bandai
990 m
Toki Messe
1.1 km
Hakusan Shrine
1.3 km
Closest landmarks
Niigata Manga Animation Museum
450 m
Niigata Nippo Media Ship
470 m
Yasuragitei
510 m
Cine Wind Theater
520 m
Ichikawaya
530 m

Hotel Okura Niigata

6-53,Kawabata-cho,Chuo-ku, Niigata, Niigata, Japan, 951-8053 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Niigata, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bandai Bridge. This 4.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Inside city center

Check-in [24-hour]

330 meters to Bandai Bridge

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Bar

Restaurants

Breakfast [buffet]

Coffee shop

This property is in high demand!

14 travelers have booked today.

Value for money8.4
Distance to city center0.85km
Location rating8.2
Nearest airportNiigata Airport (KIJ)
Distance to airport6.5 km

Rooms available at Hotel Okura Niigata

Very good
Room comfort & quality

8

Standard Twin Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Economy Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Economy Twin Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Economy Single Room - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Economy Single Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Junior Suite - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 queen bed
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Deluxe Double Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
River View Twin Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Suite - Non-Smoking
...
  • Room size: 70 m²/753 ft²
  • River view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What measures does Hotel Okura Niigata take in terms of hygiene, safety, and cleanliness?

Hotel Okura Niigata satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, staff trained in safety protocol, temperature check for guests and staff, and body thermometer for further safety measures and hygiene protocols.

What is the average travel time to the closest airport from Hotel Okura Niigata?

The average travel time to get from Hotel Okura Niigata to the airport is 20 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What attractions are nearby Hotel Okura Niigata that are in walking range?

While staying at Hotel Okura Niigata, start off your holiday break by discovering the nearest destinations that are within close proximity to the property which include Bandai Bridge, Futaba Food Center, and T-JOY Niigata Bandai Theater.

When was Hotel Okura Niigata built?

Hotel Okura Niigata was built in 1978.

In which languages can Hotel Okura Niigata's employees communicate?

Hotel Okura Niigata can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the average rating that past Couples' have given to Hotel Okura Niigata?

Past couple travelers that have stayed at this property have given Hotel Okura Niigata an average rating of 8.1. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with older children have given to Hotel Okura Niigata?

Verified families with older children that have stayed at this property have given Hotel Okura Niigata an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hotel Okura Niigata?

Verified local travelers that have stayed at this property have given Hotel Okura Niigata an average rating of 8.5. You can look up on more specific customer reviews, and feedback for this property down in the review section.

What popular shopping destinations are near to Hotel Okura Niigata?

Shopping options in Hotel Okura Niigata’s Niigata neighborhood include CoCoLo Niigata.

What is the closest airport to Hotel Okura Niigata?

The closest airport to Hotel Okura Niigata is Shonai Airport, 119.0 km away.

See map

Explore the neighborhood

What people love about Hotel Okura Niigata

  • 8

    Very good
    Location

    "Car park near station is 200 Yen/ 30 mins which is reasonable for a big city ."

    Anthony

    |

    April 21, 2023

  • 10

    Exceptional
    Spaciousness

    "Amazing location, rooms that are spacious and old world charm."

    robert

    |

    April 11, 2023

  • 9.2

    Exceptional
    Location

    "Great location for tourists with a car."

    Azwin

    |

    November 10, 2019

Property ranking|Compared to 164 Niigata properties
See all rankings
Cheapest price score
Value for money score
8.4/10
Service score
9.1/10
Cleanliness score
8.5/10
Better than
95
%
of Niigata properties
Better than
93
%
of Niigata properties
Better than
90
%
of Niigata properties
Better than
90
%
of Niigata properties
Overall rating:

8.3

Excellent
525 reviews
Cleanliness
8.5
Facilities
7.9
Location
8.2
Read all reviews >
More about Hotel Okura Niigata

More about Hotel Okura Niigata

Hotel Okura Niigata

Situated in Niigata city center, Hotel Okura Niigata is the perfect place to experience Niigata and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hotel Okura Niigata offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Niigata even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hotel Okura Niigata is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Okura Niigata include special design features like a separate living room. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Okura Niigata. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Okura Niigata has vending machines that provide round-the-clock refreshment, at low cost.


Around the property

Take advantage of the opportunity to explore Niigata while in the city. Experience local culture through architecture at Befco Bakauke Observatory Room located 960 m away. Get fanatical at Toki Messe located 1.1 km away. During the season, you can buy tickets to see home games and cheer with the locals.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
This hotel beats 92% of accommodations in the city on value for money.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 91% of the city's accommodation.

Show less

Amenities and facilities

Very good
Facilities

7.9

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

6-53,Kawabata-cho,Chuo-ku, Niigata, Niigata, Japan, 951-8053
Excellent
Location

8.2

Airports
  • Niigata Airport (KIJ)
    6.5 km
  • Sado Airport (SDS)
    58.5 km
Public transportation
  • Niigata Highway Bus Terminal
    1.0 km
  • Niigata Train Station
    1.3 km
Hospital or clinic
  • Drug Tops
    1.6 km
Shopping
  • CoCoLo Niigata
    1.3 km
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Bandai Bridge
    320 m
  • Niigata Nippo Media Ship
    470 m
  • Befco Bakauke Observatory Room
    960 m
  • Pia Bandai
    990 m
  • Toki Messe
    1.1 km
  • Hakusan Shrine
    1.3 km
  • Imayo Tsukasa Sake Brewery
    1.9 km
  • Marinepia Nihonkai
    2.0 km
  • Big Swan Stadium
    4.2 km
  • Niigtata Rice Cracker Museum
    10.0 km
Nearby landmarks
  • Bandai Bridge
    320 m
  • Futaba Food Center
    420 m
  • T-JOY Niigata Bandai Theater
    420 m
  • Hakuryudaigongen Shrine
    430 m
  • Media Ship Observation Decks
    450 m
  • Niigata Manga Animation Museum
    450 m
  • Niigata Nippo Media Ship
    470 m
  • Yasuragitei
    510 m
  • Cine Wind Theater
    520 m
  • Ichikawaya
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center0.85km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)3000 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors15
  • Number of restaurants4
  • Number of rooms 265
  • Room voltage100
  • Year property opened1978
Parking
  • Daily parking fee1320 JPY

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Hotel Okura Niigata from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.9
Location8.2
Room comfort and quality8.0
Service9.1
Value for money8.4
High score for Niigata
Rating
9+ Exceptional (75)
8-9 Excellent (38)
7-8 Very Good (42)
6-7 Good (11)
<6 Below Expectation (18)
Time of the year
Mar - May (64)
Jun - Aug (28)
Sep - Nov (40)
Dec - Feb (52)

Show reviews that mention 

Showing 184 verified guest comments
12345
10.0
Exceptional
John from United States
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in April 2021

Hotel Okura”

Outstanding facility. Service flawless.

Reviewed April 04, 2021

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8.8
Excellent
Atsuko from United Kingdom
Couple
Economy Twin Room - Non-Smoking
Stayed 6 nights in January 2020

Disappointing with the Skylight Lounge”

I have used the Skylight Lounge since 80's. This time I stayed in the hotel with my husband for a week. During our stay on one evening we went up to have a drink. The decor was really disappointing - tables were like those for lunch places. Not great atmosphere unfortunately. On another evening (I think it was Tuesday), the Lounge was CLOSED! Apparently, it is closed every Tuesday during the months of January and February. We were disappointed as we were looking forward to evening drinks there during our stay.

Reviewed February 02, 2020

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7.6
Very good
Mike
Couple
Standard Double Room - Non-Smoking
Stayed 1 night in April 2019

Showing It's Age a Bit, but Still a Grand Hotel”

The Hotel Okura chain is well-known, and in its day, one of the finest in Japan. Though this property is showing its age, the gracious and attentive staff. Decent room, and general amenities make it worth a stay. Location is not great as there isn't much within close-in walking distance, but there always a queue of taxis. Good value, has parking, nice breakfast buffet.

Reviewed April 23, 2019

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6.0
Leslie from Australia
Family with young children
Standard Twin Room - Smoking
Stayed 1 night in August 2018

A Let Down”

Received a warm welcome on arrival but that was the end of happy. We were asked about our preference for a smoking or non smoking room at check-in. Of course we said we wanted the non-smoking none of us smoke. However, the room we ended up in had no view of the river. We paid AU$175 for one night in a hotel quite a distance from Niigata Station yet we had a window full of grey buildings. Inside the hotel the vending machines were vastly overpriced so we were forced to traipse down to the nearby Lawson for any in room snacks. Inside the hotel room the facilities were no better than a budget hotel. Yes this was the standard twin, but for the price and the location . . . below my expectation. Had the usual in room amenities, internet, t.v., kettle. Despite what the description says, I assure you the hotel is not 5 minutes from Niigata Station, not by foot anyway. Perhaps they meant by bus. Disappointed!

Reviewed September 07, 2018

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8.3
Excellent
Scott from United States
Family with young children
Stayed 4 nights in July 2012

Nice hotel with great hospitality”

room size, helpful staff

We arrived late due to traffic and the staff were very helpful with getting us quickly checked in and our luggage to our rooms. The rooms were comfortable, clean and spacious. We had two rooms with a connecting door which was great for a family like ours with two small children. Definitely recommend this hotel!

Reviewed August 15, 2012

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Responded May 30, 2017
Hotel Okura Niigata
8.0
Excellent
dwi from Japan
Business traveler
River View Twin Room - Non-Smoking
Stayed 1 night in July 2019

nice hotel ”

the staffs are really helpful. even tough the hotel seems a bit old for me, but it has nice decorations and facilities. especially room with ricer view, it was really worth the price

Reviewed August 01, 2019

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8.8
Excellent
Russell from United Kingdom
Solo traveler
Stayed 2 nights in October 2017

Big, classic older style decor hotel”

Space was huge but that creates high cost of new investment and as a classic hotel it does need updating. It's parent group is investing in new other brand hotel name and one I stayed in was of a modern up to date feel.

Reviewed October 21, 2017

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Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Responded December 12, 2017
Hotel Okura Niigata
9.2
Exceptional
Azwin from Hong Kong SAR, China
Couple
Economy Twin Room - Non-Smoking
Stayed 1 night in November 2019

Central location by iconic Bandai bridge. Good value parking next door. ”

Proper hotel with greeting staff. English is quite good from the reception. Parking nearby is of good value from 2000 to 0800. Beds are comfortable with blackout curtains. Would come here again. Great location for tourists with a car.

Reviewed November 10, 2019

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8.0
Excellent
Wai from Macau SAR, China
Solo traveler
Stayed 1 night in July 2019

Good service ”

Very good service, Convenient to access jogging area; food in restaurant is fair; hotel is old with smoky smell even after room change; hotel require renovation soon I think

Reviewed July 08, 2019

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10.0
Exceptional
Eric from Singapore
Solo traveler
Economy Single Room - Smoking
Stayed 1 night in December 2019

Great”

Great hotel and exceptional service from front desk!

Reviewed December 16, 2019

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10.0
Exceptional
Olivia
Family with teens
Deluxe Twin Room - Non-Smoking
Stayed 1 night in November 2019

Great views and pleasant stay”

The Deluxe Twin Room with River View was really beautiful with great views. Staff was very helpful and proactive.

Reviewed November 10, 2019

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10.0
Exceptional
Lele from Hong Kong SAR, China
Couple
Stayed 2 nights in October 2016

excellent service”

one of the best hotel I stayed in Japan

Reviewed October 11, 2016

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Responded May 12, 2017
Hotel Okura Niigata
7.7
Very good
Robert from United States
Business traveler
Stayed 2 nights in November 2012

Nice hotel but dated”

Reasonably sized room, good location

Centrally located between new and old shopping districts. Good views from rooms. No wifi in room. Bathroom and other fixtures a bit dated (bedside electronic controls look to be from the 1980s). Easy walk to convention center.

Reviewed November 30, 2012

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Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Responded May 30, 2017
Hotel Okura Niigata
8.0
Excellent
Idris from Malaysia
Business traveler
Economy Single Room - Non-Smoking
Stayed 4 nights in January 2019

Good enough ”

Price reasonable and staff really attentive..

Reviewed March 04, 2019

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8.0
Excellent
zheng from Singapore
Business traveler
Economy Twin Room - Non-Smoking
Stayed 1 night in April 2018

Very good”

the room attached to lift has big noise from the lift operation

Reviewed April 09, 2018

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Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Responded May 09, 2018
Hotel Okura Niigata
7.2
Very good
Natthanicha from Japan
Couple
Main Building Standard River View Double Room 26 to 30 Sq M
Stayed 1 night in November 2019

Corner unit not beautiful view”

Good location, good service staff But booked with Agoda Always get a corner room Agoda contact room is not good.

Reviewed November 06, 2019

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7.6
Very good
PARK from South Korea
Business traveler
Stayed 2 nights in April 2016

Not bad”

Not bad

Reviewed May 03, 2016

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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Responded May 30, 2017
Hotel Okura Niigata
8.0
Excellent
Anthony from Singapore
Couple
River View Twin Room - Non-Smoking
Stayed 2 nights in April 2023

Nice River View.”

Walking distance to JR station is about 20 mins, but no issue if you are driving. Car park near station is 200 Yen/ 30 mins which is reasonable for a big city . Only issue is the room and facilities are dated . Nice if they can refurbish the property.

Reviewed April 21, 2023

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10.0
Exceptional
robert from United States
Solo traveler
Standard Single Room - Non-Smoking
Stayed 3 nights in April 2023

Exceptional”

amazing location, rooms that are spacious and old world charm....

Reviewed April 11, 2023

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10.0
Exceptional
Guohu from Japan
Solo traveler
Economy Twin Room - Non-Smoking
Stayed 2 nights in March 2023

good”

good

Reviewed March 26, 2023

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