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Hotel Polo Towers
Premier Room - Bedroom, Hotel Polo Towers in Shillong
a city street filled with lots of traffic, Hotel Polo Towers in Shillong
a man standing in front of a counter, Hotel Polo Towers in Shillong
a living room filled with furniture and a fireplace, Hotel Polo Towers in Shillong
a room that has a lot of furniture in it, Hotel Polo Towers in Shillong
a room that has a lot of furniture in it, Hotel Polo Towers in Shillong

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7.0

Very good

128 reviews

128 reviews

Food & Dining4
Housekeeping2
View1
See map
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Ward's Lake 430 m
Police Bazar 450 m
Jawaharlal Nehru Stadium 900 m
All Saints Church 1.3 km
Shillong Golf Course 1.6 km
Capt. Williamson Sangma State Museum 1.6 km
Iewduh Bara Bazar 1.6 km
Don Bosco Centre for Indigenous Cultures 2.3 km
Shillong View Point 3.9 km
Sohliya Strawberry Farm 4.6 km

Hotel Polo Towers

Oakland Road, Police Bazar, Shillong, India, 793001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Police Bazar part of Shillong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Shillong Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Shillong every 19 minutes on Agoda.com
Value for money6.4
Location rating7.5

Rooms available at Hotel Polo Towers

Premier Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Double Room
...
  • 1 king bed
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Room Assigned on Arrival
...
  • Shower
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2 Beds
...
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    Suite Room
    ...
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      Deluxe Double EP
      ...
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        Closed
        ...
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          Old Entry
          ...
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            Boutique Room
            ...
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              Closed
              ...
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                Frequently asked questions

                How many floors does Hotel Polo Towers have?

                Hotel Polo Towers has a total of 4 floors.

                How long do travelers generally stay at Hotel Polo Towers?

                Verified past guests that have stayed at Hotel Polo Towers had an average nightly stay of 2 nights at this property.

                What was the average room rate for Hotel Polo Towers been in the past month?

                The typical room rate for Hotel Polo Towers in the past month is 9120.37 INR, compared to city's average of 3246.87 INR.

                In which languages can Hotel Polo Towers's personnel communicate?

                Hotel Polo Towers can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

                What is the verified guest review consensus about Hotel Polo Towers's pet services?

                100.0% of our verified guest evaluations have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Polo Towers down in the review section.

                What is the typical rating that verified Solo travelers' have given to Hotel Polo Towers?

                Verified solo travelers that have stayed at this property have given Hotel Polo Towers an average rating of 7.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

                What is the average rating that verified Families with young children have given to Hotel Polo Towers?

                Verified families with young children that have stayed at this property have given Hotel Polo Towers an average rating of 6.6. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

                What do local travelers think about Hotel Polo Towers?

                Past local visitors that have stayed at this property have given Hotel Polo Towers an average rating of 7.4. You can look up on more specific customer testimonials, and remarks for this property down in the review section.

                What time is check-in and check-out at Hotel Polo Towers?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

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                Explore the neighborhood

                What people love about Hotel Polo Towers

                • 10

                  Exceptional
                  Location

                  "The hotel is at the centre of the city and very near to the main market or other public attractions."

                  Vartika

                  |

                  February 22, 2023

                • 8.8

                  Excellent

                  "Upmarket hotel with nice lobby."

                  DEBASHIS

                  |

                  May 9, 2023

                • 10

                  Exceptional

                  "Awesome hotel for stay,food was very good as per north indian taste"

                  DEEPAK

                  |

                  March 12, 2023

                Property ranking|Compared to 161 Shillong properties
                See all rankings
                Location score
                7.5/10
                Service score
                7.6/10
                Cleanliness score
                7.1/10
                Value for money score
                6.4/10
                Better than
                88
                %
                of Shillong properties
                Better than
                86
                %
                of Shillong properties
                Better than
                86
                %
                of Shillong properties
                Better than
                82
                %
                of Shillong properties
                Overall rating:

                7

                Very good
                128 reviews
                Cleanliness
                7.1
                Facilities
                6.5
                Location
                7.5
                Read all reviews >
                More about Hotel Polo Towers

                More about Hotel Polo Towers

                Hotel Polo Towers

                Hotel Polo Towers is a distinct addition to Shillong and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Hotel Polo Towers.
                Hotel Polo Towers offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Shillong is made even more convenient with the car hire services available at the hotel.
                If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
                Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
                Each guestroom at Hotel Polo Towers is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Polo Towers include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
                The hotel also offers a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


                Dining and things to do

                Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Polo Towers. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
                Hotel Polo Towers offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the massage and spa. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


                Reasons to stay here

                Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
                This accommodation is highly recommended for its location, scoring higher than 87% of other options in the city.
                It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Shillong.

                Show less

                Amenities and facilities

                Good
                Facilities

                6.5

                Most talked about facilities

                Food & Dining

                4 mentions

                View

                2 mentions

                Breakfast

                1 mention

                Languages spoken
                • English
                • Hindi
                Internet access
                • Free Wi-Fi in all rooms!
                • Internet
                • Internet services
                • Wi-Fi in public areas
                Things to do, ways to relax
                • Fitness center
                • Garden
                • Massage
                • Nightclub
                • Spa
                • Spa/sauna
                • Tours
                Cleanliness and safety
                • Anti-viral cleaning products
                • Body thermometer
                • Breakfast takeaway service
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Doctor/nurse on call
                • Face coverings on staff
                • First aid kit
                • Free face masks
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hotel room service app
                • Hot water linen and laundry washing
                • Hygiene certification
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Professional-grade sanitizing services
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Shared stationery removed
                • Staff trained in safety protocol
                • Temperature check for guests and staff
                Dining, drinking, and snacking
                • A la carte breakfast
                • Alcohol
                • Bar
                • Breakfast [buffet]
                • Breakfast [continental]
                • Breakfast service
                • Fruits/snacks
                • Happy hour
                • Kitchen
                • Restaurants
                • Room service
                • Snack bar
                Services and conveniences
                • Air conditioning in public area
                • Concierge
                • Contactless check-in/out
                • Daily housekeeping
                • Dry cleaning
                • Elevator
                • Food delivery
                • Laundry service
                • Luggage storage
                • Meeting/banquet facilities
                • Safety deposit boxes
                • Salon
                • Smoking area
                • Terrace
                • Xerox/fax in business center
                For the kids
                • Family room
                Access
                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [express]
                • Check-in [24-hour]
                • Couples only
                • Exterior corridor
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms
                Getting around
                • Airport transfer
                • Car park [free of charge]
                • Rental car
                Available in all rooms
                • Accessible by elevator
                • Air conditioning
                • Balcony/terrace
                • Bathrobes
                • Blackout curtains
                • Closet
                • Coffee/tea maker
                • Daily housekeeping
                • Daily newspaper
                • Desk
                • Electric kettle
                • Fan
                • Free bottled water
                • Hair dryer
                • Hand sanitizer
                • Heating
                • Humidifier
                • Individual air conditioning
                • In-room safe box
                • Ironing facilities
                • LAN Internet in room [free]
                • Linens
                • Mini bar
                • Non-smoking
                • Private bathroom
                • Satellite/cable channels
                • Shower
                • Slippers
                • Sofa
                • Telephone
                • Toiletries
                • Towels
                • Wake-up service
                • Wi-Fi [free]
                • Wine glasses

                Food and dining

                Breakfast options
                • Continental
                • Vegetarian
                • Buffet
                Restaurants on site
                Restaurant
                • Cuisine: Asian, Chinese, Indian

                Location

                Oakland Road, Police Bazar, Shillong, India, 793001
                Very good
                Location

                7.5

                Property policies

                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Children 0-6 year(s)
                Must use an extra bed
                If you need an extra bed, it will incur an additional charge.
                Guests 7 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.

                Some helpful facts

                Check-in/Check-out
                • Check-in from14:00
                • Check-in until22:00
                • Check-out from10:00
                • Check-out until12:00
                • Reception open until23:59
                The property
                • License Id / Local Tax ID/ Entity Name16AABCT0864B1ZR
                • Non-smoking rooms/floorsyes
                • Number of bars/lounges1
                • Number of floors4
                • Number of restaurants1
                • Number of rooms 52
                • Most recent renovation2019
                Parking
                • Daily parking fee0 INR

                Property announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Reviews of Hotel Polo Towers from real guests

                Provided by verified guests of Agoda
                7.0
                /
                10
                Cleanliness7.1
                Facilities6.5
                Location7.5
                Service7.5
                Value for money6.4
                High score for Shillong
                Rating
                9+ Exceptional (9)
                8-9 Excellent (3)
                7-8 Very Good (8)
                6-7 Good (5)
                <6 Below Expectation (26)
                Time of the year
                Mar - May (10)
                Jun - Aug (10)
                Sep - Nov (11)
                Dec - Feb (20)

                Show reviews that mention 

                Showing 51 verified guest comments
                123
                9.6
                Exceptional
                Sourabh from India
                Family with young children
                Premier Room
                Stayed 3 nights in December 2022

                Good location and amenities”

                Very close to centre - Police Bazar. Food is excellent. Being traveler with young children, had to depend on hotel for food. Break fast was excellent, however, spread can be improved upon. Overall, a very satisfying experience

                Reviewed December 26, 2022

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                10.0
                Exceptional
                Ankur from India
                Group
                Premier Room
                Stayed 1 night in June 2022

                Best hotel in Shillong”

                Dont miss. You will love it.

                Reviewed November 19, 2022

                See room deals

                8.8
                Excellent
                YATIN from India
                Couple
                Premier Room
                Stayed 1 night in December 2022

                Hotel ”

                It's a good place to stay and near to police bazar,food is good, toilets are too small

                Reviewed December 28, 2022

                See room deals

                8.0
                Excellent
                Sourav from India
                Business traveler
                Premier Room
                Stayed 2 nights in November 2022

                Good location but cleanliness can improve”

                Ventilation was bad and rooms were stinking. Bathrooms need a complete overhaul.

                Reviewed November 30, 2022

                See room deals

                7.2
                Very good
                Iqbal from India
                Couple
                Premier Room
                Stayed 2 nights in December 2022

                Overall good”

                Pros - Good location - Good food - Heated rooms in winter Cons - Doesn’t block outside sounds. Can’t sleep well in the road facing rooms due to constant honking from the traffic. - No curtain in the windows apart from the rolling light blocking sheets which too don’t block light at the edges.

                Reviewed December 16, 2022

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                8.0
                Excellent
                Panna from India
                Family with young children
                Premier Room
                Stayed 2 nights in May 2022

                Very good”

                We found overprized . Room is also small.

                Reviewed May 16, 2022

                See room deals

                7.6
                Very good
                Harish from India
                Family with teens
                Premier Room
                Stayed 4 nights in February 2022

                Good service and nice propertu”

                Overall experience good

                Reviewed August 09, 2022

                See room deals

                6.8
                Good
                Sayantani from India
                Couple
                Premier Room
                Stayed 1 night in December 2022

                Amazing location and heavily priced”

                The hotel is located at a very convenient location. The rooms and bathroom are really small. Prices they charge is high. Breakfast options are okayish.

                Reviewed December 12, 2022

                See room deals

                6.4
                Good
                Maju from India
                Family with young children
                Room Assigned on Arrival
                Stayed 3 nights in October 2021

                Good”

                The hotel has such great potential.. the bath room in the room was dirty.. when asked for extra blanket we received a filthy one. Maintenance is very very poor.. food also is just average.. definitely not value for money

                Reviewed October 20, 2021

                See room deals

                6.0
                Pranav from India
                Couple
                Premier Room
                Stayed 1 night in November 2022

                Above average”

                A bit in a hilly road and City centre so lot of traffic. Parking spot not very accessible

                Reviewed November 16, 2022

                See room deals

                5.6
                alok from India
                Family with young children
                Premier Room
                Stayed 1 night in October 2021

                Very unprofessional”

                The property takes it's guests very lightly and is not serious about anything even after repeated complaints. Will not recommend.

                Reviewed October 21, 2021

                See room deals

                5.6
                Vinay from India
                Family with young children
                Premier Room
                Stayed 1 night in October 2022

                Above average”

                Food quality was horrible. Rooms also not upto standard going by the tariff they charge.

                Reviewed October 05, 2022

                See room deals

                5.6
                Hemalatha from India
                Couple
                Premier Room
                Stayed 1 night in November 2022

                Above average”

                It could have been better.

                Reviewed November 21, 2022

                See room deals

                5.2
                Sanghamitra from India
                Couple
                Premier Room
                Stayed 1 night in September 2021

                Extremely disappointed ”

                Stained and dirty bedsheets, claimed hotel was renovated but the rooms were in terrible condition. Not upto standards. Food was not like how it should be. Overall very disappointed and not visiting again

                Reviewed September 10, 2021

                See room deals

                4.0
                Sumeet from India
                Group
                Premier Room
                Stayed 1 night in June 2022

                Very worse experience ”

                Hotel was not upto mark and standard as compared to the money they are charging, very small rooms with low standard interior, night was very hard due to loud disturbances of music. Really pathetic.

                Reviewed July 01, 2022

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                3.6
                ANCHIT from India
                Family with young children
                Premier Room
                Stayed 1 night in March 2022

                Acceptable”

                VERY POOR SERVICE. THE BEDS CREAKED AND THE EXTRA BED WAS TOO HARD TO SLEEP. A STARK CONTRAST TO THE POLO ORCHID AT CHERRAPUNJI WHICH WAS AWESOME

                Reviewed March 13, 2022

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                3.6
                Pranjal from India
                Family with young children
                Premier Room
                Stayed 1 night in November 2022

                Pathetic ”

                Wastage of money. Rooms are congested.poor room service.its 4star but services are not even equivalent to 3stars.

                Reviewed November 13, 2022

                See room deals

                3.2
                Pratik from India
                Family with teens
                Premier Room
                Stayed 2 nights in September 2022

                Third Class”

                Dont even think about it

                Reviewed November 02, 2022

                See room deals

                2.4
                MANOJ from India
                Family with young children
                Premier Room
                Stayed 1 night in December 2022

                Very poor service, cheating tendency.”

                I have given different room while I had for some other. Staff is so lazy. They need at least 30 minutes for any routine service call.

                Reviewed December 24, 2022

                See room deals

                2.4
                Priya from India
                Family with young children
                Premier Room
                Stayed 3 nights in December 2021

                Acceptable”

                The hotel stay was the only disappointing experience in our shillong stay, the food was very average, the packed bkfast given to us had 2 sandwiches, 2eggs and 2 bananas for 3 people, this was the buffet breakfast and the bed was small there was no place in the room for extra cot for the child, there was no one to take our luggage down also on the last day inspire of repeated calling no one came and the price they charged is equivalent to any top luxury hotels...

                Reviewed December 09, 2021

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                123
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