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4 Aug 2023
Friday
4 Aug 2023
Friday
Exterior view, Hotel Santa Elena in San Salvador
Double Room with Two Double Beds, Hotel Santa Elena in San Salvador
Entrance, Hotel Santa Elena in San Salvador
Lobby, Hotel Santa Elena in San Salvador
Lobby, Hotel Santa Elena in San Salvador
Interior view, Hotel Santa Elena in San Salvador
Interior view, Hotel Santa Elena in San Salvador

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8.2

Excellent

410 reviews

410 reviews

See map
See map
Parking
FREE
Nearby landmarks
La Gran Via Shopping Center 890 m
Multiplaza 1.4 km
Jardín Botánico La Laguna 2.0 km
Universidad Centroamericana José Simeon Cañas 2.5 km
Centro Monseñor Romero 2.5 km
La Piskucha 2.7 km
Museo Nacional de Antropología David J Guzmán 2.7 km
Museum of Modern Art 3.0 km
Museo de Arte de El Salvador 3.1 km
Rinconcitos 3.1 km
See nearby places

Hotel Santa Elena

Calle Cerro Verde Poniente,10, Antiguo Cuscatlan, San Salvador, El Salvador, N/A - See map

Conveniently situated in the Antiguo Cuscatlan part of San Salvador, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Garden

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Laundry service

Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in San Salvador every 53 minutes on Agoda.com
Value for money8.2
Location rating9.1

Rooms available at Hotel Santa Elena

Excellent
Room comfort & quality

8.1

Room photos and details
Double Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed
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Room photos and details
Double Room with Two Double Beds
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 2 double beds
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Room photos and details
Single Standard
...
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    Room photos and details
    Triple Room
    ...
    • 3 single beds
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    Room photos and details
    2 Beds
    ...
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      Room photos and details
      Quadruple Two Double Beds
      ...
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        Room photos and details
        room
        ...
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          Room photos and details
          Suite
          ...
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            Room photos and details
            1 King Wheelchair Non-Smoking
            ...
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              Room photos and details
              1 King Leisure Non-Smoking
              ...
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                Frequently asked questions

                Does Hotel Santa Elena offer laundry services?

                Yes! Hotel Santa Elena offers laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

                Does Hotel Santa Elena offer dry cleaning services?

                Yes! Hotel Santa Elena provides dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

                Is car parking available at Hotel Santa Elena?

                Hotel Santa Elena has car park free of charge for all travelers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

                What are the property's policies for children's bedding at Hotel Santa Elena?

                Hotel Santa Elena's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

                How long do travelers usually stay at Hotel Santa Elena?

                Verified past guests that have stayed at Hotel Santa Elena had an average nightly stay of 1 night at this property.

                In which languages can Hotel Santa Elena's personnel communicate?

                Hotel Santa Elena can converse in 2 languages and supports well-known languages such as English and Spanish for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

                What payment options are supported at Hotel Santa Elena?

                Hotel Santa Elena supports up to 4, with payment card options such as MasterCard, Visa, American Express, and Cash.

                What is the average rating that verified Solo travelers' have given to Hotel Santa Elena?

                Verified solo travelers that have stayed at this property have given Hotel Santa Elena an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

                What is the average rating that past Business travelers' have given to Hotel Santa Elena?

                Past business travelers that have stayed at this property have given Hotel Santa Elena an average rating of 7.9. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

                What is the typical rating that verified Couples' have given to Hotel Santa Elena?

                Verified couple travelers that have stayed at this property have given Hotel Santa Elena an average rating of 8.2. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

                What is the typical rating that verified Families with young children have given to Hotel Santa Elena?

                Past families with young children that have stayed at this property have given Hotel Santa Elena an average rating of 8.2. You can look up more complete customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

                What is the typical rating that past Group travelers have given to Hotel Santa Elena?

                Verified group travelers that have stayed at this property have given Hotel Santa Elena an average rating of 8.3. You can look up more precise customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

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                Explore the neighborhood

                Overall rating:

                8.2

                Excellent
                410 reviews
                Cleanliness
                8.2
                Facilities
                7.9
                Location
                9.1
                Read all reviews >
                More about Hotel Santa Elena

                More about Hotel Santa Elena

                Hotel Santa Elena is 3 km from the Bicentenario Park and 4 km from El Salvador Art Museum. It features free Wi-Fi and a furnished terrace with a swimming pool. The rooms include colonial décor, air conditioning, safety box, cable TV and garden views. The bathrooms come with shower and hairdryer. The Hotel Santa Elena serves a variety of typical and international dishes to its guests, for lunch and dinner. The breakfast is included on the rate. Other services at Santa Elena are a 24-hour front desk, a tour desk, car rental and a business centre. The guests can also find the local newspaper. The property is 5 km from Cuscatlán Football Stadium and 15 minutes’ drive from San Salvador Metropolitan Cathedral. El Salvador International Airport is 40 minutes’ drive away.

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                Amenities and facilities

                Very good
                Facilities

                7.9

                Languages spoken
                • English
                • Spanish
                Internet access
                • Free Wi-Fi in all rooms!
                • Internet services
                • Wi-Fi in public areas
                Things to do, ways to relax
                • Garden
                Cleanliness and safety
                • Anti-viral cleaning products
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Physical distancing of at least 1 meter
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Shared stationery removed
                • Staff trained in safety protocol
                • Temperature check for guests and staff
                Services and conveniences
                • Air conditioning in public area
                • Dry cleaning
                • Elevator
                • Invoice provided
                • Ironing service
                • Laundry service
                • Smoke-free property
                • Smoking area
                • Terrace
                For the kids
                • Family room
                Access
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms
                Getting around
                • Airport transfer
                • Car park [free of charge]
                • Shuttle service

                Location

                Calle Cerro Verde Poniente,10, Antiguo Cuscatlan, San Salvador, El Salvador, N/A
                Exceptional
                Location

                9.1

                Property policies

                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Children 0-5 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 6 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.

                Some helpful facts

                Check-in/Check-out
                • Check-in from: 14:00
                • Check-in until: 00:00
                • Check-out from: 00:00
                • Check-out until: 13:00

                Reviews of Hotel Santa Elena from real guests

                Verified reviews provided by Booking
                8.3
                Excellent
                From 398 reviews
                Cleanliness8.2
                Facilities7.9
                Location9.1
                Room comfort and quality8.1
                Service8.7
                Value for money8.2
                High score for San Salvador
                Rating
                9+ Exceptional (57)
                8-9 Excellent (42)
                7-8 Very Good (43)
                6-7 Good (21)
                <6 Below Expectation (56)
                Time of the year
                Mar - May (0)
                Jun - Aug (0)
                Sep - Nov (0)
                Dec - Feb (0)
                Showing 219 verified guest comments
                12345
                6.0
                Jefferson
                Business traveler

                Good Locations. Facilities need to improve”

                Great Location. Good Staff
                No water upstairs in the morning a couple of days.
                Reviewed July 14, 2023

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                8.0
                Excellent
                Mona
                Solo traveler

                Comfortable and suited the purpose I came for.”

                The staff was very pleasant and accommodating.
                Breakfast menu was limited.
                Reviewed July 08, 2023

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                10.0
                Exceptional
                Alexander
                Solo traveler

                very razonable”

                very good stuff and very comfortable
                to many mosquitos bite
                Reviewed March 26, 2023

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                10.0
                Exceptional
                Pedro
                Solo traveler

                all good”

                location
                there’s a bizarre feeling in some areas due to lack of illumination.
                Reviewed March 06, 2023

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                3.0
                Ángel
                Couple

                We move to the Holiday hotel”

                The room location
                Reviewed February 13, 2023

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                5.0
                Salvador
                Solo traveler

                Passable”

                location and secureness.
                the hotel is currently under major renovations. The pool and outdoor space is completely off limits. Would be good to have this somehow represented or indicated as I drove all the way there to rest and enjoy outdoor space and pool. I quickly cancelled and left,
                Reviewed January 09, 2023

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                10.0
                Exceptional
                Frank
                Couple

                Santa Elena great location good value.”

                Staff was exceptional! Alejandra Duran, Ernesto López, the lady in charge of breakfast made our stay more comfortable.
                Next time we will ask for a room away from the reception area- as it gets too noisey.
                Reviewed December 30, 2022

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                9.0
                Exceptional
                Glark
                Couple

                Wonderful”

                buitiful
                pool not working
                Reviewed December 21, 2022

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                10.0
                Exceptional
                Pedro
                Solo traveler

                it was a great stay, ill come back once the pool is ready for sure!”

                rooms are big
                they were remodeling the pool site and i couldn’t enjoy it
                Reviewed October 31, 2022

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                10.0
                Exceptional
                Glark
                Couple

                I highly recommend it”

                Everything
                Beautiful
                Reviewed September 11, 2022

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                8.0
                Excellent
                Jose
                Solo traveler

                Over all it was good”

                Location and security is great
                No food and bar services available other than breakfast
                Reviewed August 17, 2022

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                5.0
                Evelyn
                Family with young children

                Fair”

                Location
                Food & room cleaner
                Reviewed August 17, 2022

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                10.0
                Exceptional
                Edwin
                Solo traveler

                Amazing location!!!!”

                Amazing Hotel !!! Very close to shopping centers, restaurants and City center. This Hotel location is very safe. The Hotel is across the street from the United States Embassy. This Hotel has a very nice pool. The Staff are very friendly!!!!
                Everything was amazing!!!
                Reviewed August 11, 2022

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                8.0
                Excellent
                Doris
                Couple

                agradable el hotel”

                placentero casero
                Reviewed April 19, 2022

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                10.0
                Exceptional
                Carlos
                Couple

                Exceptional”

                Everything is good in the hotel, the breakfast Always is something different and the service is 100%
                Reviewed April 10, 2022

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                10.0
                Exceptional
                Javier
                Family with young children

                I like the location and the staff and with some upgrades will be a nice hottl”

                The breakfast was good and location good too
                I think the hotel needs some upgrades, bathroom needs new fixtures, cabinet needs to be replace and the outside lots of areas need repairs and new paint
                Reviewed March 28, 2022

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                8.0
                Excellent
                Diego_ortega
                Family with young children

                Stay in Hotel Santa Elena”

                The place was very comfortable and accesible. Very nice staff and a very refreshing pool that my wife and I enjoyed. The room was clean and met my expectations.
                The service was not ready in the specified moments. Check In was mentioned to be at 14hrs and they ended giving us the room 30mins later. Also breakfast was 20mins late.
                Reviewed March 21, 2022

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                9.0
                Exceptional
                Piololinares
                Couple

                Affordable place with an unbeatable location”

                It's a pretty cozy place. The staff is very friendly and helpful. The food was pretty good.
                We had to wait at least an hour to be able to go to our room because it wasn't ready. Check in was at two, we arrived a little earlier, however we got a room untill three o'clock.
                Reviewed March 20, 2022

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                1.0
                Renai
                Family with young children

                Bad”

                The room was big, it fit 3 full size beds with plenty room to spare. Breakfast was basic but decent.
                Only one two prong outlet. The sheets were stained and dirty when we first arrived. No bathroom amenities like soap and shampoo. Had to request towels. No one on staff spoke good English so definitely brush up on your Spanish. Pool and parking lot are adjacent not safe for children.
                Reviewed February 28, 2022

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                12345
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