Hotel Sentosa: A Comfortable Stay with Excellent Facilities
Located in Kuala Belait, Brunei Darussalam, Hotel Sentosa is a 2.0 star hotel that offers a range of excellent facilities to make your stay comfortable and enjoyable. The hotel features a coffee shop, restaurant, room service, safety deposit boxes, salon, airport transfer, concierge, air conditioning, daily newspaper, in-house movies, hair dryer, television, mini bar, massage, and Wi-Fi in public areas. Guests can also take advantage of the car park, designated smoking area, refrigerator, shuttle service, and dry cleaning facilities. The hotel also has a convenience store, gift/souvenir shop, and taxi service. For those looking for halal food, the hotel has a halal restaurant. Additionally, guests can enjoy free Wi-Fi in all rooms and daily housekeeping. The hotel also offers car hire, luggage storage, and a car park free of charge, while car park charges are applied for those who prefer to drive themselves.
Comfortable and Spacious Rooms at Hotel Sentosa
Hotel Sentosa offers a variety of comfortable and spacious rooms to suit the needs of all guests. Choose from the Deluxe King room, featuring a luxurious king-sized bed, or the Single Standard room with either a queen bed or two single beds. Each room is thoughtfully designed to provide a relaxing and peaceful atmosphere, ensuring a comfortable stay for all guests.
Excellent Service and Amenities
Hotel Sentosa in Kuala Belait, Brunei Darussalam has received high praise from its guests for its excellent service and amenities. Guests have raved about the helpful and kind staff who provide very good service. The morning breakfast is also highly recommended, with a nice variety of options to choose from. The strong shower water and hot water are also appreciated, and the bath tub is a rare and welcome amenity. Additionally, the hotel's location near shops and eateries makes it a convenient and enjoyable place to stay.
Experience Comfortable and Convenient Stay at Hotel Sentosa
Hotel Sentosa in Kuala Belait, Brunei Darussalam has received positive customer ratings for its comfortable and convenient stay. With an overall rating of 7.8, the hotel has scored high for its location with a rating of 8.3. Customers have appreciated the staff performance with a rating of 8.2, which has made their stay hassle-free and enjoyable. The hotel has also received a rating of 7.7 for value and comfort, making it an affordable and comfortable option for travelers. The cleanliness of the hotel has been rated 7.7, ensuring a hygienic and safe stay. Though the rating for food and dining stands at 6.5, guests can explore nearby restaurants and cafes for a variety of cuisines. With its convenient location, comfortable stay, and excellent staff performance, Hotel Sentosa is a great choice for travelers visiting Kuala Belait, Brunei Darussalam.
Very good”
Room was okay for its price. It smells quite strong of cigarettes though and you can hear the chitter chatter of people outside of your door. Other than everything was all good. Its walk away from eateries and a laundry place if you don't want to use the ones provided in the hotel.
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Good”
Just a one night for a business stay. Walking distance to restaurants and shops. Shower water is strong as well as the hot water. Facilities is old but still acceptable.
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Great Place”
Recommend this hotel to others. I arrived just before lunch, but the hotel let us check in anyway, without hassle. The room was generously sized and clean; breakfast could be a little better by Western Standards --- but it was still pretty awesome considering we were in Kuala Belait, Brunei. Hotel staff was friendly. There's no reason not to stay here. Stay at the Sentosa if in KB.
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Sentosa KB Reception
Decent hotel”
Hotel Sentosa is located in the town of Kuala Belait. It is a small town with basic amenities like shops, cafes and restaurants. It is also the hub for oil and gas operations. Overall, it was a decent stay that meets our requirements. Getting a car is essential to go around.
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Amazing Staffs”
The staffs are very helpful. I would especially commend the owner, the receptionists, and the support staffs for being so friendly. The building looks small from the outside, but the room is nice, spacious, and most importantly clean in the inside. A nice surprise when entering the room. There are plenty of food choice surrounding the hotel building. Highly recommended for business travelers and for leisure.
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Nice quiet hotel in KB town area”
check-in was a breeze: the receptionist was expecting us and greeted me by name. Our corner room was quiet and nicely furnished- if you like carpets and warm lights. There was a fridge, arm chairs, a dresser, the room was more spacious than I expected. My husband noted that the bathroom furnishing were Grohe which are from Germany. There was a bath tub too. Hotel staff were friendly and helpful. Wifi signal was strong. There's a steak restaurant nearby, also a Thai restaurant and the bus interchange. Would highly recommend the hotel to anyone.
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Very comfortable hotel, recommended”
Very clean... comfortable room... they have bath tub and the bathroom is very clean. We've got our room close to the elevator. The staff is very friendly. Always smiles and greets you. They makeup our room very quickly and neatly. They respond to our request immediately and they also give us to check out late until 2 pm (but you have to ask and notify them). The foods at the cafe also suite to our taste and have a very healthy choice. Both of us feel satisfy and would like to stay there if we come again.
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We thank you for the comment.
Excellent”
Very helpful and kind staffs. Also we love bath tub which is ver rare. One thing that i don’t like is odd smell which come from carpet or aircon. Even changing room, there is still odd smell. Morning breakfast is very nice. That can not be compared with other hotel.
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Good and easy location for business ”
My stay at Sentosa was very Pleasant with helpful staff
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Sentosa KB Reception
Very bad carpet smell”
STayed here a few months ago. This is my second time. The first time was 2 years ago which was nice and very pleasant. The second time around, I had a very unpleasant stay. The staff were unhelpful, very cold and aloof. And the carpet in the hallway smelled very musty. We got back to the room very late and i was met with the most unpleasant musty smell ever. It was as if, the room was flooded and the carpet was not properly aired. I could not sleep that night, could only sleep with a pillow covering my nose. and woke up twice in the middle of the night cos of the very strong pungent smell. I am very picky with hotels, i am normally down with anything as long as the room is clean. But this was bad. Other than the stench, everything else was very good!
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Dear Guest, We are terribly sorry that we forgot to inform our guests, we conducted a pest control spraying earlier on the day you checked in. Please alarm us when you are not happy with anything in our room, we shall look into it and take action accordingly. From Reception
Nice hotel”
Good n nice hotel and also friendly staff..
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Okay hotel”
Hotel is clean, has internet and as close to the city centre as possible.
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Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Located in KB Town”
It was my first time staying at a hotel in KB. The room was quite big and clean. There was a bath tub in the toilet. Everything was provided but even extra pillows. but the funny thing was they only provide one towel. There was no parking provided by the hotel which was a problem so you have to park in the street. What I loved the most was the breakfast though there was no jams but it was still the best.
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Thank you very much for your comment. We apologize our staff did not explain to you about our hotel parking arrangement. sorry for our staff negligence when you need any extra items such as jam, or bath towel, please always alert us when such situation arises. We look forward to serve you again in future.
Good clean hotel”
Hotel is good clean and satisfactory
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
good location”
Overall, the stay is quite good. The hotel is conveniently located near my business partner. The food is cheap and staff is friendly. the room cleanness is fine but can be improved
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Nothing special”
A simple hotel with average breakfast selection
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A place to stay”
Nothing to shout about, it's close to food, and the rooms have internet and air conditioning.
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
FRIENDLY STAFF,GOOD LOCATION,ROOM LARGE”
FRIENDLY STAFF,GOOD LOCATION,ROOM LARGE
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Friendly staff. Good location. Reasonably priced.”
Located conveniently near the shopping area. Room was big however decor is quite outdated (looked like from 10-20 years back) and air conditioning in the room we were in was not working very well (room felt warm even with temperature set to lowest). Overall good value but could use a facelift.
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Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Reception
Overall okay experience”
Friendly staff and convinient location. However, facilities are not clean and the toilet doesnt flush properly.
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We thank you for the comment.