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Hotel Sunroute Ginza
Hotel Sunroute Ginza
Hotel Sunroute Ginza
Hotel Sunroute Ginza
Hotel Sunroute Ginza
Hotel Sunroute Ginza
Hotel Sunroute Ginza

Removed from saved list

8.5

Excellent

5,022 reviews

5,022 reviews

See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Antique Mall Ginza

50 m

Mitsubashiato

60 m

Police Museum

170 m

Kyobashi no Oyabashira

180 m

Leica Gallery

180 m

Popular landmarks
Ginza

310 m

Tokyo Tower

2.8 km

Ueno Park

4.7 km

Asakusa

5.0 km

Sensoji Temple

5.2 km

Closest landmarks
Ginza Uchiyama

160 m

National Film Archive of Japan

220 m

Toraya Hat Shop Ginza Honten

230 m

Hiroshima Brand Shop TAU

240 m

Bvlgari Ginza Tower

240 m

2020

Hotel Sunroute Ginza

1-15-11 Chuo-ku, Ginza, Tokyo, Japan, 104-0061 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of Tokyo

Front desk [24-hour]

Excellent breakfast

270 meters to public transportation

Inside city center

Announcements by hotel (2)
For the purpose of strengthening crime prevention, entry into guest rooms other than guests is strictly prohibited.<br> When adding more guest to prevent the spread of new coronavirus infection, please be sure to contact the front desk staff and cooperate with temperature measurement.

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Coffee shop

Laundry service

Restaurants

Safety deposit boxes

This property is in high demand!

31 travelers have booked today.

Value for money8.4
Location rating8.6
Nearest airportHaneda Airport (HND)
Distance to airport13.8 km

Rooms available at Hotel Sunroute Ginza

Very good
Room comfort & quality

8

Twin Smoking
...
  • Room size: 18 m²/194 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Standard Twin Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Single Smoking
...
  • Room size: 14 m²/151 ft²
  • Smoking allowed
  • 1 double bed
Enter dates to see prices
Double Smoking
...
  • Room size: 14 m²/151 ft²
  • Smoking allowed
  • 1 queen bed
Enter dates to see prices
Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Semi-Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Semi-Double Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Single Non Smoking
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room with Extra Bed - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Superior Twin Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Sunroute Ginza?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Sunroute Ginza?

Parking is available for a fee of 2400 JPY per day.

Is breakfast offered at Hotel Sunroute Ginza?

Wake up to a great buffet breakfast at Hotel Sunroute Ginza. Adults can enjoy breakfast offered with an additional charge of 1400 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Sunroute Ginza?

Hotel Sunroute Ginza features an on-site restaurant for your dining convenience. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in buffet during opening hours.

What is the smoking policy at Hotel Sunroute Ginza?

Hotel Sunroute Ginza is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Sunroute Ginza?

The closest train, metro, or bus station is Ginza-itchōme Subway Station, 270 m away from Hotel Sunroute Ginza.

What restaurants are nearby Hotel Sunroute Ginza?

Hotel Sunroute Ginza’s neighborhood is Ginza which includes popular restaurants such as Villazza Due, Rushabote and Genpinfugu Ginza 1-Chome-No-Seki.

What popular shopping places are close to Hotel Sunroute Ginza?

Located in the Ginza area, Hotel Sunroute Ginza is close to great shopping choices like Blooms, Ginza, Ginza Watatsumi and Toraya Hat Shop Ginza Honten.

What are popular attractions near Hotel Sunroute Ginza?

Hotel Sunroute Ginza is located in Ginza area, which is famous for attractions such as Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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Explore the neighborhood

What people love about Hotel Sunroute Ginza

  • 9.6

    Exceptional
    Staff 

    "All receptionists were diplomatic and helpful."

    Shima

    |

    September 9, 2022

  • 10

    Exceptional
    Location

    "Very centrally located and perfect for business traveler."

    Neal

    |

    January 14, 2022

  • 10

    Exceptional

    "This stay was such a great experience I would definitely stay again"

    Cristian

    |

    March 15, 2021

Property ranking|Compared to 4,682 Tokyo properties
See all rankings
Cheapest price score
Cleanliness score
8.9/10
Room comfort score
8/10
Value for money score
8.4/10
Better than
96
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
93
%
of Tokyo properties
Better than
92
%
of Tokyo properties
Overall rating:

8.5

Excellent
3,219 reviews
Cleanliness
8.9
Facilities
8.0
Location
8.6
Read all reviews >
What travelers say they love:
I like Ginza and this hotel is in the heart of it all.
Brenda from Philippines
Solo traveler
More about Hotel Sunroute Ginza

More about Hotel Sunroute Ginza

Hotel Sunroute Ginza

Hotel Sunroute Ginza is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at Hotel Sunroute Ginza, with its exceptional location right in the city center.
Hotel Sunroute Ginza offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with dry cleaning service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
Equipped with handy amenities, guestrooms at Hotel Sunroute Ginza guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Sunroute Ginza. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Sunroute Ginza has vending machines that provide round-the-clock refreshment, at low cost.


Around the property

Take advantage of the opportunity to explore Tokyo while in the city. One of the city's most iconic and famous buildings is Tokyo Tower, located 2.7 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 96% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
This hotel scores higher than 93% of the city's accommodations for cleanliness.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Housekeeping

63 mentions

Breakfast

25 mentions

Internet

7 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
Food and dining
Restaurants on site

Villazza Due

  • Cuisine: European, Italian
  • Menu: Buffet, A-la-carte
Location
1-15-11 Chuo-ku, Ginza, Tokyo, Japan, 104-0061
Excellent
Location

8.6

Airports

  • Haneda Airport (HND)
    13.8 km 19 min drive
  • Narita International Airport (NRT)
    57.3 km 53 min drive

Public transportation

  • Ginza-itchōme Subway Station
    270 m 3 min drive
  • Takaracho Subway Station
    280 m 3 min walk

Hospital or clinic

  • Drug Eleven
    310 m

Shopping

  • Ameyoko Shopping Street
    4.1 km

Convenience store

  • 7-Eleven
    100 m

Cash withdrawal

  • ATM
    120 m 3 min walk
What's nearby

Popular landmarks

  • Ginza
    310 m
  • Tokyo Tower
    2.8 km
  • Ueno Park
    4.7 km
  • Asakusa
    5.0 km
  • Sensoji Temple
    5.2 km
  • Tokyo Skytree
    5.5 km
  • Shinjuku Gyoen National Garden
    5.6 km
  • Meiji Jingu
    6.4 km
  • Shibuya Crossing
    6.5 km
  • Tokyo Metropolitan Government Building observation room
    7.3 km

Nearby landmarks

  • Antique Mall Ginza
    50 m
  • Mitsubashiato
    60 m
  • Ginza Uchiyama
    160 m
  • Police Museum
    170 m
  • Kyobashi no Oyabashira
    180 m
  • Leica Gallery
    180 m
  • Blooms, Ginza
    180 m
  • LIXIL Gallery
    190 m
  • Gallery Koyanagi
    200 m
  • Ginza Watatsumi
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Accommodation tax will be charged directly at the property.
  • Check-in is after 02:00 PM. Check-in outside the mentioned hours will be subject to an additional charge of JPY 1,000 per hour per room. Early check-in is available from 11:00 AM and is subject to availability. Guests requesting early check-in are requested to contact the property directly prior to arrival.
  • Please enter the full name exactly as it appears on your passport when you book the hotel. Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • For the purpose of strengthening crime prevention, entry into guest rooms other than guests is strictly prohibited.
    When adding more guest to prevent the spread of new coronavirus infection, please be sure to contact the front desk staff and cooperate with temperature measurement.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00
  • Reception open until00:00

Extras

  • Breakfast charge (unless included in room price)1400 JPY

The property

  • Number of bars/lounges0
  • Number of floors13
  • Number of restaurants1
  • Number of rooms 165
  • Room voltage100
  • Year property opened2015

Parking

  • Daily parking fee2400 JPY
Property announcements

Due to the extension of the period for the Tokyo Metropolitan Government's semi-emergency coronavirus measures, the buffet menu will be replaced by a set menu for the time being, starting with breakfast served on March 7, 2022. (Western or Japanese set menu. Refills are free.)

Reviews of Hotel Sunroute Ginza from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.0
Location8.6
Room comfort and quality8.0
Service8.7
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (532)
8-9 Excellent (176)
7-8 Very Good (245)
6-7 Good (70)
<6 Below Expectation (87)
Time of the year
Mar - May (289)
Jun - Aug (260)
Sep - Nov (294)
Dec - Feb (267)
All guests (3,219)
All room types
All languages

Show reviews that mention 

Showing 1,110 verified guest comments
12345
10.0
Exceptional
Zhisheng from Singapore
Solo traveler
Single Non Smoking
Stayed 2 nights in April 2019

Great service and assistance by counter staff! ”

I had a very good experience with Sunroute Ginza. Let me share why. I had forgotten to take my carrier bag put on the upper shelf deck of the Narita Access bus when I dropped off at Ginza bus stop, and the attendant at the bus stop was not very helpful maybe because they can’t speak English. Thus, I made my way to the hotel to check in and asked the hotel counter staff if she could help to dial the hotline from the bus company. Xu Yixuan, the hotel lady from Sunroute was very helpful and took the pains and effort to help me to dial over, got redirected twice and continued to ask the bus company staff to search for my bag with the details I’ve provided to her. Finally she managed to locate the whereabouts of the bus and asked for them to place it at the Toyko bus terminal station for me to pick up in another 30 mins. Thereafter she dialed a cab for me to pick it up. As such, I’m really happy that I’ve managed to retrieve my bag with the help of Yixuan. Definitely recommended!

Reviewed May 01, 2019

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10.0
Exceptional
Dayna from Canada
Couple
Semi-Double Non-Smoking
Stayed 1 night in March 2019

Great option for a stay in Ginza”

The hotel was clean and modern. Staff spoke excellent English, and they gave us a late check-out and stored our bags for 8hours afterwards to accommodate our late flight. The hotel is in a nice neighbourhood with good restaurants nearby. It felt clean and safe. There are multiple train/subway stations within a 5 minute walk, and Tokyo station is 10-15mins on foot. Would definitely stay here again.

Reviewed March 12, 2019

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9.6
Exceptional
Zachary from Guam
Couple
Semi-Double Non-Smoking
Stayed 4 nights in April 2019

Great Location, Very Clean, Helpful Staff”

This was my second weekend trip in Tokyo. I stayed in Odaiba during my first and lost valuable time traveling into the city. This time we stayed at Hotel Sunroute Ginza and it was great. The location was perfect -- three stations within a couple blocks. The closest was a two minute walk and the farthest around six minutes. With luggage, a taxi from the Kesei Ueno station was only $15, and $10 from Tokyo station. The hotel and room was very clean. Because it is Tokyo, the room was small, but we slept comfortably. The hotel staff was extremely friendly and helpful. They stored our bags before check in so we could explore the city and held our bags after check out so that we could finish some shopping before our afternoon flight. Great stay. 10/10 will stay here again.

Reviewed April 15, 2019

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10.0
Exceptional
Lisa from United Kingdom
Couple
Standard Semi-Double Room Non-Smoking
Stayed 1 night in October 2019

Great location, excellent staff”

Hotel is clean, modern and in a great location. The staff were courteous, helpful and their English excellent. The rooms are spotless, modern and have everything you would need. I would recommend this hotel.

Reviewed October 16, 2019

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10.0
Exceptional
Jacqueline from Philippines
Family with young children
Semi-Double Non-Smoking
Stayed 1 night in March 2020

Awesome stay for 10 days. staff are very polite, pleasing and helpful. Rooms are very clean. ”

We had an awesoms 10-day-stay. Staff are very polite, pleasing and helpful. Rooms are very clean. Location is very strategic.

Reviewed March 10, 2020

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Thank you for selecting us out of the many possible places here. The hotel is easily accessible to various tourist spots. Thank you for praising the location. (Tokyo station 15-20minutes, Ginza station 5minute, JR Yurakucho station 8minutes,Ginza ichome station 3minutes on foot) You seemed to have been comfortable in the room and enjoyed in Tokyo we are very happy to see your post. We will continue to make efforts every day so that our staff will be a better hotel in the future. We sincerely look forward to seeing you again. HOTEL SUNROUTE GINZA

Responded March 12, 2020
Hotel Sunroute Ginza
10.0
Exceptional
Colleen from United States
Couple
Semi-Double Non-Smoking
Stayed 1 night in November 2019

Good Location and Clean Room”

The room was a typical size - small but just enough room. We stayed one night and were pleased with the location to Ginza and the fish market. The staff was friendly. The bed was comfortable.

Reviewed November 30, 2019

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10.0
Exceptional
Ashley from South Korea
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in June 2019

Exceptional”

This hotel was very clean. The staff was very respectful. It's located in a good area, not too far from Ginza Station and some other shopping areas. I really enjoyed staying here.

Reviewed June 11, 2019

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10.0
Exceptional
yumi from Japan
Family with young children
Standard Twin Room - Non-Smoking
Stayed 1 night in February 2020

good location”

room was very clean. you have all you need. location is superb. I walked from Tokyo station to there with 3yr old daughter. no problem

Reviewed June 08, 2020

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Thank you for selecting us out of the many possible places here. The hotel is easily accessible to various tourist spots. Thank you for praising the location. (Tokyo station 15-20minutes, Ginza station 5minute, JR Yurakucho station 8minutes,Ginza ichome station 3minutes on foot) You seemed to have been comfortable in the room and enjoyed in Tokyo we are very happy to see your post. We will continue to make efforts every day so that our staff will be a better hotel in the future. We sincerely look forward to seeing you again. HOTEL SUNROUTE GINZA

Responded September 11, 2020
Hotel Sunroute Ginza
9.6
Exceptional
Tamara from Canada
Solo traveler
Single Non Smoking
Stayed 5 nights in October 2019

Great Deal in a Covenient Location in Ginza”

I really loved this hotel and am writing this review because I don’t agree with some of the past reviews from other people. The room was the appropriate size for a ‘business style’ hotel in Tokyo. It was clean and quiet and the staff were helpful and knowledgeable about Tokyo. I would have given it a perfect rating if there had been a laundry facility. I will definitely make stay there next time I’m in Tokyo.

Reviewed October 12, 2019

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10.0
Exceptional
Tomando from Indonesia
Business traveler
Stayed 4 nights in June 2019

Awesome place in Ginza, Clean, Quiet and welcome. Would recommend this place”

Full facility in the room like water heater, small refrigerator, etc. Maybe need to improve tv channel, only less than 10 channel that could be watch. But for people that stay only for sleep, it's no big deals

Reviewed June 16, 2019

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10.0
Exceptional
Shane from Taiwan
Couple
Standard Twin Room - Non-Smoking
Stayed 1 night in March 2019

Perfect”

This wonderful little hotel checked all my boxes: ✅Great location. ✅ Comfortable bed. ✅ Powerful hot shower. ✅ Excellent LCD TV. ✅ Sound proofing. ✅ Clean ✅ Modern ✅ Helpful staff ✅. Reasonably priced I highly recommend staying here.

Reviewed March 13, 2019

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10.0
Exceptional
kamaljit from Malaysia
Family with young children
Semi-Double Non-Smoking
Stayed 1 night in December 2019

Location is great near to all the amenities. Easy to move around n stay so friendly.”

Location,modern concepts,friendly staff n also cleanliness.

Reviewed January 03, 2020

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9.6
Exceptional
Tammie from South Korea
Solo traveler
Standard Twin Room - Non-Smoking
Stayed 2 nights in March 2019

Clean and Cozy”

My friend stayed two nights here, and had a "two twin beds" hotel room. The twin beds were quite spacious, more like a super single, which is why the room could have accommodated two small children. The rooms are quite tight in space, but it was fine for the two of us. We enjoyed the plentiful toiletries and to our surprise, the water from the bathroom sink is drinkable water! So cool! The location can't be beat, it's so close to Ginza's main shopping area and subway. We took the Airport Shuttle to Narita airport from the Ginza stop and it was a less than ten minute taxi ride. Also found that to be way less crowded than the Tokyo station stop.

Reviewed March 22, 2019

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10.0
Exceptional
Rommel from Philippines
Couple
Double Non-Smoking
Stayed 2 nights in August 2018

Excellent Location”

It's our 2nd time to book this hotel. Location (near the subway) has always been my top priority in booking a hotel in every vacation that I take. Friendly staff and nice amenities as always!!

Reviewed February 02, 2019

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9.2
Exceptional
Chakarin from Thailand
Couple
Standard Twin Room - Non-Smoking
Stayed 2 nights in February 2020

Seven plus Two Night at Sunroute Ginza”

Due to virus situation , but we planned trip for almost a year, we must find most safe location and answer is Ginza. Not disappointed even first seven nights we got room 1209 which lvery small but just for storing stuffs and sleep coz mostly we must have new plan to out of tokyo for visiting urban as nice weather and safer from virus. Then checked out and move to Yuzawa for snow activities , weather and atmosphere were nice too. Finally we came back to check in again and got room 1110 ...Great it was conner room and feeling bigger and more comfortable. , Also staff service and Their hospitality were friendly with nice n fast communication. I asked for early check in coz i cloud change ticket time for Tokyo , so hotel support with a little charge only 1000 Yen and when arrived , i got room about 1 PM and my two luggage with stored with them already in room... totally different in Yuzawa that check in time 3 PM and out at 10 AM. with extra 2500Yen per hours. Many thanks hotel and see u

Reviewed February 23, 2020

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9.2
Exceptional
Andrew from Japan
Solo traveler
Single Non Smoking
Stayed 1 night in January 2021

Great deal.”

If you've booked with the breakfast, make sure you budget plenty of time and bring your appetite. The "Western" breakfast is a huge "two-course" affair, served in the hotel's attached restaurant. Ingredients were good, the cookery decent and everything well-seasoned. Coffee was brewed to order and quite good. The service in this hotel is cordial and very pleasant. I had an issue with the climate control system and it was take care of quickly. For a hotel veering towards the the budget side of things, the decor is still quite sophisticated and also understated; the bedding is soft, mattresses comfortable, pillows good and the room size is surprising for the price range. Without getting into "white-glove" nitpicking, the facilities and room seemed spotless. While this is a chain, and this is my first experience with this group in Tokyo, this location is, in short, excellent.

Reviewed January 10, 2021

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Thanks to the reception staff for their compliments regarding customer service. I am glad to receive that I can relax and have a good time. The staff and I would like to thank you for choosing your precious time here. We work every day to make our staff a better hotel in the future. I am looking forward to seeing you again. Thank you for the review. Hotel Sunroute Ginza

Responded March 03, 2021
Hotel Sunroute Ginza
10.0
Exceptional
Amrisha from United States
Couple
Semi-Double Non-Smoking
Stayed 8 nights in March 2019

Helpful Staff!”

Very nice and helpful staff who answered all questions and also helped set up reservations/ converse with stores regarding our questions!! Close by to main Ginza area/stores.

Reviewed April 09, 2019

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10.0
Exceptional
Thanisa from Thailand
Couple
Double Non-Smoking
Stayed 2 nights in December 2019

clean, convenience and comfy”

very clean and new. great room, good service and good location.

Reviewed December 21, 2019

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9.2
Exceptional
Pook from Malaysia
Couple
Standard Twin Room - Non-Smoking
Stayed 3 nights in December 2018

Great Overall Experience!”

Everything about this hotel, from the location to its interior design and its cleanliness, is exceptional. Definitely worth every penny. The only downside to my experience was the check-in time issue. I booked an extra night at the hotel before our check-in date to allow free and unrestricted check-in time, as we were not exactly sure what time we'd arrive. But even then, the workers insisted that we could only check in at 2pm, even though we booked an extra night just for this. Why would they not allow us to check in, when our room should ALREADY be prepared, available and vacant? (We arrived at the hotel around 5-6 am). This really annoyed us but after a thorough complaint to the management, we were able to check in around 7-8 am. But overall, the hotel is amazing.

Reviewed June 12, 2019

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10.0
Exceptional
Jason
Couple
Semi-Double Smoking
Stayed 2 nights in August 2019

I'd stay here again”

Tiny small. Maybe two feet around your bed, but bathroom is bigger than expected. I didn't stay in my room except for sleeping. This place was good/fine/excellent value.

Reviewed August 05, 2019

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