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HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA

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9.2

Exceptional

1,045 reviews

1,045 reviews

Housekeeping43
Breakfast14
View11
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Hachiman-Jinja (Hachiman Temple)

30 m

Remains of Komparu Residence

60 m

Takumi

60 m

Creation Gallery G8

70 m

S. Watanabe Color Print Co.

80 m

Popular landmarks
Ginza

750 m

Tokyo Tower

1.8 km

Shinjuku Gyoen National Garden

4.9 km

Ueno Park

5.3 km

Shibuya Crossing

5.5 km

Closest landmarks
300 Bar

50 m

Hakuhinkan Toy Park

170 m

GinzaTanaka

180 m

Monument of Komparudori Brick Ruins

180 m

Jujin Clinics

180 m

HOTEL THE CELESTINE GINZA

8-4-22, Ginza, Chuo, Ginza, Tokyo, Japan, 104-0061 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to restaurant and spa on-site.

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Highlights

Sparkling clean

Located in heart of Tokyo

Check-in [24-hour]

Excellent breakfast

Excellent view

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Spa

Bar

Restaurants

This property is in high demand!

8 travelers have booked today.

Value for money8.7
Location rating9.4
Nearest airportHaneda Airport (HND)
Distance to airport13.4 km

Rooms available at HOTEL THE CELESTINE GINZA

Deluxe Twin Non Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Twin Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Corner Twin Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Corner Twin Room - Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Queen - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Queen - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Room - Twin
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 super king beds
Enter dates to see prices
Superior Corner Twin Room
...
  • Room size: 31 m²/334 ft²
  • Smoking allowed
  • 2 super king beds
Enter dates to see prices
Superior Corner Twin Room
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 2 super king beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL THE CELESTINE GINZA?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL THE CELESTINE GINZA?

For those who wish to drive their own cars, HOTEL THE CELESTINE GINZA has a car park available for guests. Parking is available for a fee of 2500 JPY per day. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at HOTEL THE CELESTINE GINZA?

Wake up to a great à la carte breakfast at HOTEL THE CELESTINE GINZA. Western breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 3300 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL THE CELESTINE GINZA?

HOTEL THE CELESTINE GINZA features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

What is the smoking policy at HOTEL THE CELESTINE GINZA?

HOTEL THE CELESTINE GINZA does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to HOTEL THE CELESTINE GINZA?

The closest train, metro, or bus station to HOTEL THE CELESTINE GINZA is Shimbashi Train Station, 320 m away.

What restaurants are nearby HOTEL THE CELESTINE GINZA?

Restaurants including Scuro, Ginzamarukizu and Isle of Skye are popular in HOTEL THE CELESTINE GINZA’s neighborhood which is known as Ginza.

What popular shopping places are close to HOTEL THE CELESTINE GINZA?

Shopping options in HOTEL THE CELESTINE GINZA’s Ginza neighborhood include Creation Gallery G8, S. Watanabe Color Print Co. and Hakuhinkan Toy Park.

What are popular attractions near HOTEL THE CELESTINE GINZA?

HOTEL THE CELESTINE GINZA’s location in the Ginza neighborhood makes it close to famous attractions including Ginza, Hama Rikyu Gardens and Tsukiji Jogai Market.

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Explore the neighborhood

What people love about HOTEL THE CELESTINE GINZA

  • 8.4

    Excellent

    "We visited here during the GoTo Travel Campaign and chose the hotel as we got the room at a considerable discount."

    Brad

    |

    November 23, 2020

  • 8

    Very good
    Location

    "This is very nice hotel, perfectly located in Ginza."

    Estelle

    |

    October 26, 2020

  • 8.4

    Excellent
    Location

    "Location is nice, and the overall experience is nice"

    Zichao

    |

    October 22, 2020

Property ranking|Compared to 4,682 Tokyo properties
See all rankings
Location score
9.4/10
Service score
9.5/10
Cleanliness score
9.7/10
Couples review score
9.2/10
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Overall rating:

9.2

Exceptional
1,041 reviews
Cleanliness
9.7
Facilities
8.8
Location
9.4
Read all reviews >
What travelers say they love:
Great location, Super clean, Extremely good restaurant.
Itti from Thailand
Couple
More about HOTEL THE CELESTINE GINZA

More about HOTEL THE CELESTINE GINZA

HOTEL THE CELESTINE GINZA

HOTEL THE CELESTINE GINZA is the perfect choice for travelers who want to take in the sights and sounds of Tokyo. Experience an urban escape in Tokyo with a stay at HOTEL THE CELESTINE GINZA, with its exceptional location right in the city center.
HOTEL THE CELESTINE GINZA provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Tokyo even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at HOTEL THE CELESTINE GINZA. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
HOTEL THE CELESTINE GINZA lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the spa.


Around the property

Take some time to explore Tokyo during your stay at the hotel. One of the city's most iconic and famous buildings is Tokyo Tower, located 1.7 km away.


Reasons to stay here

This hotel scores higher than 99% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
This accommodation is highly rated for its staff and service, beating 99% of competition within the city.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

29 mentions

Breakfast

18 mentions

View

5 mentions

Taxi

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Spa

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Taxi service
Food and dining
Breakfast options
  • American
Location
8-4-22, Ginza, Chuo, Ginza, Tokyo, Japan, 104-0061
Exceptional
Location

9.4

Airports

  • Haneda Airport (HND)
    13.4 km 21 min drive
  • Narita International Airport (NRT)
    58.3 km 53 min drive

Public transportation

  • Shimbashi Train Station
    330 m 5 min walk
  • Uchisaiwaicho Subway Station
    360 m 5 min walk

Hospital or clinic

  • Jujin Clinics
    180 m

Shopping

  • Ameyoko Shopping Street
    4.8 km

Convenience store

  • 7 Eleven
    70 m 3 min drive

Cash withdrawal

  • ATM
    210 m 3 min walk
What's nearby

Popular landmarks

  • Ginza
    750 m
  • Tokyo Tower
    1.8 km
  • Shinjuku Gyoen National Garden
    4.9 km
  • Ueno Park
    5.3 km
  • Shibuya Crossing
    5.5 km
  • Meiji Jingu
    5.5 km
  • Asakusa
    5.9 km
  • Sensoji Temple
    6.1 km
  • Tokyo Skytree
    6.5 km
  • Tokyo Metropolitan Government Building observation room
    6.6 km

Nearby landmarks

  • Hachiman-Jinja (Hachiman Temple)
    30 m
  • 300 Bar
    50 m
  • Remains of Komparu Residence
    60 m
  • Takumi
    60 m
  • Creation Gallery G8
    70 m
  • S. Watanabe Color Print Co.
    80 m
  • Icebar Tokyo
    90 m
  • Enji Ginza
    140 m
  • Yamaha Hall
    140 m
  • Tokyo Gallery
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6 years old and below can stay for free if using existing bed. The property will not offer the extra toiletries(towel, toothbrush, nightwear etc.) for the extra children.
  • Maximum 1 child 6 years old and below per bed stays for free if using existing bed. Breakfast is not included.
  • Children 7 years and over are considered as adults.
  • According to the local tax regulations, guests need to pay accommodation tax directly at the property upon check-out from October 1, 2021. The tax is charged per person, per night, and based on the room rate: The accommodation tax is JPY 100 per person, per night for room rates between JPY 10,000 and JPY 15,000.
    The accommodation tax is JPY 200 is per person, per night for room rates JPY 15,000 and above.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)3300 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges0
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 104
  • Room voltage100
  • Year property opened2017

Parking

  • Daily parking fee2500 JPY
Property announcements

Notice regarding construction works

The construction work of the neighboring building is scheduled to be carried out on the following date and time.
During the construction period, there are times when noise and vibration are generated.

We apologize for any inconvenience this may cause and appreciate your kind understanding.

■DATE: July 15, 2022 ~ January 31, 2023 ※except Sunday and Holidays
■Time:9:00 AM ~ 5:00 PM (Construction time may vary)

If you have any questions or concerns, please contact the hotel.

Reviews of HOTEL THE CELESTINE GINZA from real guests

Provided by verified guests of Agoda
9.2
/
10
Cleanliness9.7
Facilities8.8
Location9.4
Service9.5
Value for money8.7
High score for Tokyo
Rating
9+ Exceptional (233)
8-9 Excellent (54)
7-8 Very Good (34)
6-7 Good (3)
<6 Below Expectation (8)
Time of the year
Mar - May (93)
Jun - Aug (52)
Sep - Nov (92)
Dec - Feb (95)
All guests (1,041)
All room types
All languages

Show reviews that mention 

Showing 332 verified guest comments
12345
10.0
Exceptional
Kelly from United States
Couple
Superior Corner Twin Non-Smoking
Stayed 5 nights in October 2019

Tremendous stay”

We stayed 5 nights in a superior twin room. Our room was bright, comfortable and well appointed. Tokyo hotel rooms are small, but this room was bigger than most and used its space well. It was easy to live comfortably out of our suitcases here. Bathroom was lovely and well equipped. The hotel was convenient to at least two Metro stations (Shimbashi and Gonzaga) and an easy walk to the Imperial Palace and Tsukiji Market (among other tourist highlights). Shopping, restaurants and nightlife all conveniently nearby while not in a loud area. Staff were extremely kind and helpful. We did not eat breakfast or other meal at the hotel. Would strongly recommend for anyone considering the Ginza district.

Reviewed October 21, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded December 31, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Gigi from United States
Family with teens
Superior Queen - Non-Smoking
Stayed 3 nights in August 2019

Excellent stay. Will come back.”

Staff receives the highest marks as they all aim to serve all your needs. Concierge booked us several great dinners - kaiseki and yakitori at our request. They go above and beyond the call of duty. Location is excellent in between Shimbashi and Ginza stations. 5 minute walk to Ginza shopping, 1 minute walk to a convenience store, 3 min walk to closest metro station. Rooms are wonderfully appointed with great amenities and overlook the city with spectacular floor to ceiling windows. Lobby smells wonderfully fresh. Casita Bar on 14th floor had great views and also great service. We all LOVED this hotel. Wish we could have stayed longer than 3 days.

Reviewed August 20, 2019

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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We will continue our efforts to give guests more pleasant stay with every aspect. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

Responded December 23, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Grace from Singapore
Solo traveler
Superior Queen - Smoking
Stayed 6 nights in March 2019

Highly recommended! ”

This hotel is clean, convenient, well-decorated and thoughtful. Aside from the usual toiletries, the hotel also offers guests a free phone with data for use during your stay, ear plugs for the light sleepers, and a humidifier for the dry air. The room is small but well decorated, makes you feel luxe. Staff are friendly and polite. Boutique luxury! Located just a 5 min walk from Shimbashi Station, which connects you to the JR and several Subway lines. Right at the heart of the Ginza district means shopping and dining any time.

Reviewed April 09, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the convenient location and the great food as Tokyo. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Moreover , we believe that your comment will help other overseas guests to look for accommodation in Tokyo. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

Responded May 31, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
bing from United States
Solo traveler
Superior Queen - Non-Smoking
Stayed 1 night in February 2019

Excellent Hotel ”

The hotel is located 5 minutes walk away from the shopping district of Ginza and nearby train stations. Although the rooms are small, the impeccable service, Bvlgari toiletries, and high end amenities make this 3 star hotel seem like its a 5 star. The bar/breakfast place on the 14th floor has great views and an excellent selection of what is now extremely rare Japanese whisky for those that are interested. My only advice to those looking at this hotel is to select rooms on a higher floor. Unfortunately, I stayed on the 4th floor where I could hear people talking very loud in the wee hours and the trains go by early in the morning. Needless to say it was a restless night. The windows definitely need better soundproofing on the lower floors as there are night clubs just around the corner.

Reviewed March 01, 2019

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Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. On the other hand, we apologize for your inconvenience that you did not fully enjoy your stay due to the noise disturbance. If you have any concerns or an unpleasant indicate, please feel free to contact the front reception. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded May 01, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Mary from Australia
Couple
Superior Corner Twin Non-Smoking
Stayed 4 nights in August 2019

Small boutique hotel with big welcome”

Perfect location near Shimbashi station. Walking distance to most things in Ginza area. Beautifully designed, quietly elegant hotel. Restaurant on top floor open all day for snacks, then dinner and bar with a view at night. Standard rooms are small unless you book more expensive options, but so well designed with USB charging points and other helpful things. A handy phone was part of our room package. Can use it to find your way around and make some calls. Staff are very friendly and professional, with good English. This is a Japanese business hotel that welcomes tourists too. We’ve stayed twice and will return.

Reviewed September 04, 2019

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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded December 31, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Pierre
Business traveler
Superior Queen - Non-Smoking
Stayed 6 nights in August 2019

Excellent experience ”

Prime service, great amenities, beautiful top floor restaurant (used for breakfast) with great views of Tokyo, especially the Tokyo Tower. The breakfast, although not a buffet, offers plenty of very fresh options. I even ask to mix and match several breakfast into one, as I stayed 6 nights. The Italian restaurant is top quality, with a Japanese touch. Note the great bread and perfectly cooked pasta (Al dente). Staff will go extra mile to ensure a perfect experience. Price? It's actually a well priced hotel given the location. Short stroll to the nearby local train station (not Shinkansen).

Reviewed August 11, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. As you know, we have good access to the public transportations such as JR, Metro and Bus within 3minutes by walk. Any guests who came either on sightseen or on business, could get an easy access to most of the places. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded December 23, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Chun from Canada
Couple
Executive Twin Non-Smoking
Stayed 4 nights in June 2019

Excellent hotel ”

We had a wonderful stay at the hotel Celestine!! It totally surpassed our expectations. My husband had an early train to catch for business and the restaurant staff opened at 6am just for him and served him a full breakfast. We loved everything about the hotel! I never give 5/5 for any hotel but the Celestine deserves it for sure! Location was so convenient as it was close to the Shimbashi station and there were lots of good restaurants and shopping nearby. You will not be disappointed if you stay here.

Reviewed June 17, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. As you know, we have good access to the public transportations such as JR, Metro. Any guests who came either on sightseen or on business, could get an easy access to most of the places. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded August 01, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Alexandra from United States
Group
Superior Queen - Non-Smoking
Stayed 3 nights in March 2019

5 star amenities and service!”

The Celestine’s staff went above and beyond to take care of our group, making excellent recommendations, arranging restaurant reservations and transportation whenever we needed. The rooms have excellent free amenities, including a smartphone enabled with WiFi and free local calling which you’re welcome to bring out and about with you during your stay! I highly recommend taking breakfast at the hotel as well- its absolutely stellar, with fantastic views to match. We will definitely be staying here again next time we are in Tokyo!

Reviewed March 21, 2019

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Dear Sir ot Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We are glad to hear that your stay in general was satisfactory. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

Responded May 13, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Jacob from Australia
Couple
Superior Queen - Non-Smoking
Stayed 6 nights in June 2019

Great Hotel - Highly Recommend”

My partner and I stayed here for 6 nights in June. We loved everything about our stay. The room was great and had everything you need in it, the location is excellent with easy access to pretty much everything. Most of all we really enjoyed our short stay because the staff here are above and beyond helpful and friendly, really made our stay a memorable experience. Would 110% recommend to anyone staying in Tokyo, and will definitely come back again.

Reviewed June 25, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. Our front desk is always ready to assist guests with transportation needs. We also happy to hear that Functional room and bath room, which is one of our best seller, was suitable for you. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager

Responded August 01, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Harveen from Malaysia
Couple
Superior Queen - Non-Smoking
Stayed 3 nights in September 2019

One of the best hotels we've ever stayed in”

This hotel is so good, I want to make this my regular stay whenever I'm back in Tokyo. Ginza is a great neighborhood, the staff is amazing (they remember your name!) -- everyone makes you feel at home. Drinks, food, everything at this hotel is delicious. I'm looking forward to my next stay. Thank you all at Ginza Hotel for the amazing service and experience.

Reviewed October 20, 2019

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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. On the other hand, we apologize for your inconvenience that you did not fully enjoy your stay due to the noise disturbance. If you have any concerns or an unpleasant indicate, please feel free to contact the front reception. It is via guest feedback and customer experiences that we can endeavour to provide our guests with a more comfortable stay. Front Office Manager

Responded December 31, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Anya from Singapore
Family with young children
Superior Corner Twin Non-Smoking
Stayed 3 nights in October 2019

Super clean, modern and great location!”

We loved this hotel! Good room size for 2 adults + 2 small kids, great location for walking to Ginza and Tsukiji, super modern and very clean. The Bvulgari amenities were a nice touch too. We’d definitely go back.

Reviewed October 28, 2019

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Dear Sir or Madam, Thank you very much for having stayed at Hotel The Celestine Ginza and taking the time to share your experience with us. we are delighted to learn that you found our staff very attentive and enjoyed many aspects of your stay including the room amenities. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

Responded December 31, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Ghia from United States
Family with teens
Superior Queen - Non-Smoking
Stayed 1 night in August 2019

Excellent experience. Would love to come back.”

Staff receives the highest marks. They assisted us with ALL of our needs. Room was immaculate with excellent views. Amenities were very nice. Location unbeatable. Hotel is upscale.

Reviewed August 17, 2019

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Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded December 23, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Joanna from Philippines
Family with young children
Superior Corner Twin Non-Smoking
Stayed 5 nights in February 2019

Exceptional”

We had a wonderful experience in this hotel. The size of the room was relatively big for Japanese standards. The bathroom's size was very good too, with separate bath tub and shower area. We love the bar at the 14F and the very friendly bartender, Tomoyama-san. The staff at the reception spoke very good English, very helpful and approachable. This will now be our default hotel when in Tokyo.

Reviewed March 04, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager

Responded May 01, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Alvin from United Kingdom
Couple
Superior Queen - Non-Smoking
Stayed 3 nights in February 2020

Efficient design, friendly service, great location”

Perfect for exploring the shopping and the great bars and restaurants around a Ginza. Short subway ride to Shibuya. Rooms are small but efficiently designed so it feels like it has more space than there really is. Bar has great views and is open till late, which is useful for a winding down nightcap.

Reviewed February 18, 2020

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Dear Sir or Madam, Thank you very much for having stayed at Hotel the Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the convenient location and the great time you had at the bar. We will share the good comments with all the staff and continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded March 16, 2020
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Itti from Thailand
Couple
Superior Queen - Non-Smoking
Stayed 3 nights in December 2019

Very good hotel”

Great location, Super clean, Extremely good restaurant. Some people complain about the room size but i think its very reasonable for hotel in Tokyo, specially in the Ginza area.

Reviewed December 22, 2019

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Dear Sir or Madam, Thank you very much for having stayed at Hotel The Celestine Ginza and taking the time to share your experience with us. we are delighted to learn that you found our staff very attentive and enjoyed many aspects of your stay including our restaurant GINZA CASITA, the room cleanliness and our convenient location. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager

Responded December 31, 2019
HOTEL THE CELESTINE GINZA
9.6
Exceptional
Wei from Singapore
Family with young children
Superior Queen - Non-Smoking
Stayed 5 nights in June 2019

As good as any five-star hotel”

This is a hidden gem amid the hustle and bustle of Tokyo. Well connected to the Shimbashi and Ginza stations, The Celestine is a boutique hotel that is comparable to global five-star chains. The attention to detail was impeccable as expected of the Japanese - my 3-year-old son received his own bedroom slippers along with a cute handkerchief! Extremely polite staff who took me through the room's amenities, including a Nespresso machine (capsules are topped up daily) that was a godsend to caffeine-starved travelers. While the room is small for bigger families, it was very comfortable. Highly recommended.

Reviewed June 14, 2019

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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. On the other hand, we are sorry to hear that the size of your room did not meet your expectation. We have many room types so that if you have opportunity, we highly recommend you to stay Celestine Twin which is 34.2sqm. It would be our absolute pleasure to accommodate you for your next visit. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

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HOTEL THE CELESTINE GINZA
10.0
Exceptional
ANTON from Russia
Solo traveler
Deluxe Twin Smoking
Stayed 6 nights in September 2019

Exceptional”

Wonderful hotel in Ginza !! Very modern and very clean. Very friendly people. I'm very glad that stay in this Celestine hotel !!

Reviewed September 21, 2019

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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded December 31, 2019
HOTEL THE CELESTINE GINZA
9.6
Exceptional
Rohit from Singapore
Family with young children
Superior Queen - Non-Smoking
Stayed 3 nights in August 2019

Amazing staff, amazing location, amazing hotel”

We stayed at the Celestine Ginza for 3 nights. Its smack in the heart of ginza. We could walk to the shopping district, Tsukiji market and the parks. The hotel room was modern and very comfortable. The staff were exceptional. They helped us go buy tickets to Tokyo Disney, mailed postcards for us for free, took care of every little detail!

Reviewed August 07, 2019

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Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. Our front desk is always ready to assist guests with transportation needs. Regarding our service, we are very proud to hear that our staff took care of you very well. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

Responded December 23, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Markus from Japan
Couple
Superior Queen - Non-Smoking
Stayed 6 nights in July 2019

Very friendly employees !!!”

We had 6 nights there and felt so comfortable - thank you so much it was a pleasure

Reviewed July 20, 2019

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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are delighted that your stay was satisfactory whole your schedule. As you know, we have good access to the public transportations such as JR, Metro and Bus within 3minutes by walk. Any guests who came either on sightseen or on business, could get an easy access to most of the places. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager

Responded August 05, 2019
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Heidi from United States
Couple
Superior Corner Twin Non-Smoking
Stayed 3 nights in July 2019

Great hotel”

We were super happy about our stay at your hotel. Well appointed room. More spacious than most rooms in Tokyo. Great views and a very enjoyable stay

Reviewed July 08, 2019

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Dear Sir or Madam, Thank you very much for having stayed at Hotel The Celestine Ginza and taking the time to share your experience with us. We are glad to hear that your stay was satisfactory, the comfort of our room. We appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager

Responded August 05, 2019
HOTEL THE CELESTINE GINZA
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