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Hotel Xanadu
Hotel Xanadu
Hotel Xanadu
Hotel Xanadu
Hotel Xanadu
Hotel Xanadu
Hotel Xanadu

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8.4

Excellent

1,137 reviews

1,137 reviews

See map

8.4

Excellent

Location rating score

Excellent location
Excellent for walking
Parking
Available
Walkable places
Wholefood Organic

70 m

Pitzhanger Manor & Gallery

90 m

Ealing

200 m

Popular landmarks
Natural History Museum

9.1 km

V&A - Victoria and Albert Museum

9.4 km

Madame Tussauds London

10.5 km

Buckingham Palace

11.4 km

National Gallery

12.3 km

Closest landmarks
Ealing Broadway Shopping Centre

230 m

Arcadia Centre

270 m

Medus Car Park

380 m

Walpole Park

390 m

Ealing Broadway Railway Station

450 m

Hotel Xanadu

26-42 Bond Street, Ealing, London, United Kingdom, W5 5AA - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ealing part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

440 meters to public transportation

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Daily housekeeping

Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Safety deposit boxes

Wi-Fi in public areas

Daily housekeeping

Smoke-free property

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money7.8
Location rating8.4
Nearest airportHeathrow Airport (LHR)
Distance to airport11.3 km

Rooms available at Hotel Xanadu

Excellent
Room comfort & quality

8.8

Double
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 king bed
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Twin
...
  • Room size: 17 m²/183 ft²
  • City view
  • 2 single beds
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Accessible Room
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 double bed
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Suite
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Room Assigned on Arrival
...
  • Shower
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2 BEDS DOUBLE BED
...
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    Twin/Double room - Economy
    ...
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      2 BEDS 1 TWIN BED
      ...
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        Apartment Standard
        ...
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          Standard Double or Twin Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at Hotel Xanadu?

            Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

            Is breakfast offered at Hotel Xanadu?

            Wake up to a great continental breakfast at Hotel Xanadu. Children can enjoy breakfast offered with an additional charge of 7.5 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What is the smoking policy at Hotel Xanadu?

            Hotel Xanadu does not permit smoking in any of its rooms or indoor areas.

            What is the closest train, metro, or bus station to Hotel Xanadu?

            Ealing Broadway Railway Station is the closest train, metro, or bus station, about 440 m away from Hotel Xanadu.

            What restaurants are nearby Hotel Xanadu?

            Hotel Xanadu is located in Ealing, famous for good restaurants such as Royal Nawaab, Turtle Bay and Shikumen Ealing.

            What popular shopping places are close to Hotel Xanadu?

            Hotel Xanadu is located in Ealing area which features shopping places such as Ealing Broadway Shopping Centre, Jam Candle Shop and Wendell Park Market.

            What are popular attractions near Hotel Xanadu?

            Guests at Hotel Xanadu can easily visit Pitzhanger Manor & Gallery, Ealing and Walpole Park located in the Ealing area.

            What popular natural sightseeing spots are close to Hotel Xanadu?

            Hotel Xanadu is located in the Ealing area, which is famous for natural sightseeing destinations such as Blondin Park Nature Reserve, Marjorie's Seedling Plum and Summersun Cherry.

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            Explore the neighborhood

            What people love about Hotel Xanadu

            • 9.6

              Exceptional
              Staff 

              "I would recommend this hotel, a comfortable stay and the staff were very nice."

              Natalie

              |

              October 21, 2022

            • 8.4

              Excellent
              Breakfast

              "Great breakfast."

              Lorraine

              |

              October 19, 2022

            • 9.6

              Exceptional

              "A stay at the Xanadu is highly recommended."

              Stephen

              |

              October 6, 2022

            Property ranking|Compared to 6,356 London properties
            See all rankings
            Room comfort score
            8.8/10
            Cheapest price score
            Cleanliness score
            8.8/10
            Service score
            8.5/10
            Better than
            99
            %
            of London properties
            Better than
            98
            %
            of London properties
            Better than
            97
            %
            of London properties
            Better than
            96
            %
            of London properties
            Overall rating:

            8.4

            Excellent
            1,137 reviews
            Cleanliness
            8.8
            Facilities
            7.6
            Location
            8.4
            Read all reviews >
            What travelers say they love:
            Nice stay, nice staff, ver helpful and good value for money
            Marie from United Kingdom
            Couple
            More about Hotel Xanadu

            More about Hotel Xanadu

            Hotel Xanadu

            Hotel Xanadu is a smart choice for travelers to London, offering a relaxed and hassle-free stay.
            Hotel Xanadu provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
            The hotel is entirely non-smoking, ensuring a clean air environment.
            Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a coffee or tea maker in some rooms.
            Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


            Dining and things to do

            Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.


            Around the property

            There are many attractions to discover within close proximity to Hotel Xanadu. Learn about the city's art history with a day at The British Museum located 12.4 km away, where you can see collections by famous artists. Pose in front of Tower of London located 15.9 km away, and you can always show your friends the time you went to London.


            Reasons to stay here

            This hotel's food and dining score higher than 99% of accommodations in the city.
            This hotel stands above the rest with a cleanliness score that beats 97% of accommodations in the city.
            Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

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            Amenities and facilities
            Very good
            Facilities

            7.6

            Most talked about facilities

            Breakfast

            6 mentions

            Housekeeping

            4 mentions

            Food & Dining

            2 mentions

            Internet

            1 mention

            Languages spoken

            • English
            • Bulgarian
            • Chinese [Mandarin]
            • Czech
            • Filipino
            • French
            • German
            • Hungarian
            • Italian
            • Polish
            • Portuguese
            • Romanian
            • Russian
            • Slovenian
            • Spanish

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Services and conveniences

            • Air conditioning in public area
            • Daily housekeeping
            • Elevator
            • Facilities for disabled guests
            • Heating in public area
            • Luggage storage
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area

            Access

            • Allergy-free rooms
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [private]
            • Fire extinguisher
            • Non-smoking rooms
            • Pets allowed
            • Smoke alarms

            Getting around

            • Car park [on-site]

            Available in all rooms

            • Accessible by elevator
            • Air conditioning
            • Carpeting
            • Closet
            • Coffee/tea maker
            • Daily housekeeping
            • Desk
            • Free bottled water
            • Hair dryer
            • Heating
            • In-room safe box
            • Ironing facilities
            • Non-smoking
            • Private bathroom
            • Safety/security feature
            • Satellite/cable channels
            • Shower
            • Sleep comfort items
            • Soundproofing
            • Telephone
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            • Wi-Fi [free]
            Location
            26-42 Bond Street, Ealing, London, United Kingdom, W5 5AA
            Excellent
            Location

            8.4

            Airports

            • Heathrow Airport (LHR)
              11.3 km 25 min drive
            • London City Airport (LCY)
              24.6 km 1.0 hour drive

            Public transportation

            • Ealing Broadway Railway Station
              450 m 6 min walk
            • South Ealing Tube Station
              1.2 km

            Hospital or clinic

            • Marie Stopes
              470 m

            Shopping

            • Harrods
              10.0 km

            Convenience store

            • WHSmith
              2.8 km 13 min drive

            Cash withdrawal

            • ATM
              70 m 1 min walk
            What's nearby

            Popular landmarks

            • Natural History Museum
              9.1 km
            • V&A - Victoria and Albert Museum
              9.4 km
            • Madame Tussauds London
              10.5 km
            • Buckingham Palace
              11.4 km
            • National Gallery
              12.3 km
            • The British Museum
              12.4 km
            • Big Ben
              12.6 km
            • London Eye
              12.9 km
            • Tower of London
              15.9 km
            • Tower Bridge
              16.0 km

            Nearby landmarks

            • Wholefood Organic
              70 m
            • Pitzhanger Manor & Gallery
              90 m
            • Ealing
              200 m
            • Ealing Broadway Shopping Centre
              230 m
            • Arcadia Centre
              270 m
            • Medus Car Park
              380 m
            • Walpole Park
              390 m
            • Ealing Broadway Railway Station
              450 m
            • Marie Stopes
              470 m
            • Statue of Captain James Cook
              540 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-17 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 18 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When reserving an Accessible Room, please note that rooms can be allocated with either a walk-in shower or a bath with grab rails. If you have a preference, please let us know prior to arrival however this is subject to availability.
            • The breakfast is continental.
            • Breakfast Charges (Unless Included in Room) - £12.5 per person/day
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until11:00

            Getting around

            • Travel time to airport (minutes)25

            The property

            • Non-smoking rooms/floorsno
            • Number of floors5
            • Number of rooms 48
            • Year property opened2012
            • Most recent renovation2012

            Reviews of Hotel Xanadu from real guests

            Provided by verified guests of Agoda
            8.2
            /
            10
            Cleanliness8.8
            Facilities7.6
            Location8.4
            Room comfort and quality8.8
            Service8.5
            Value for money7.8
            High score for London
            Rating
            9+ Exceptional (25)
            8-9 Excellent (12)
            7-8 Very Good (17)
            6-7 Good (3)
            <6 Below Expectation (10)
            Time of the year
            Mar - May (7)
            Jun - Aug (12)
            Sep - Nov (30)
            Dec - Feb (18)
            All guests (122)
            All room types
            All languages

            Show reviews that mention 

            Showing 67 verified guest comments
            1234
            10.0
            Exceptional
            Dave from United Kingdom
            Couple
            Double
            Stayed 1 night in November 2021

            Great hotel close to uni and shops”

            This is a great hotel which is close to the shops at Ealing Broadway and also very close to UWL. The staff are great and the rooms are clean and a nice size. It is also very quiet given its location. A lovely place to stay.

            Reviewed December 01, 2021

            See room deals

            Thank you for choosing Hotel Xanadu. we are delighted to know that you have enjoyed your stay and we are looking forward to seeing you again in the near future. Reception team Hotel Xanadu

            Responded December 01, 2021
            Hotel Xanadu
            9.6
            Exceptional
            Ayesha from United Kingdom
            Solo traveler
            Twin
            Stayed 3 nights in November 2021

            Service with a smile, comfortable hotel at a central location ”

            I’m a local resident who wanted to get away for some quite time. Unfortunately, I was allocated a room opposite to a crying baby (which on normal situations would have been absolutely fine but I desperately needed some rest) . I emailed reception the next morning requesting if I could change rooms and Sarah emailed/phoned me back to say that a room had become available and would I like to move. Such efficient service and done with a smile and cheeriness that is definitely an asset for someone in a customer service role. The hotel was clean, with a comfortable bed and lovely coffee. I enjoyed my three night stay and managed to get lots of rest.

            Reviewed November 16, 2021

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            Thank you for your kind review and for being our guest. we are happy you have enjoyed staying at Hotel Xanadu and we are looking forward to welcome you on your next stay.

            Responded November 16, 2021
            Hotel Xanadu
            10.0
            Exceptional
            Chan
            Solo traveler
            Double
            Stayed 1 night in June 2019

            Exceptional”

            The room is huge. Location is great. It is near Ealing Broadway station, where you can catch a train to Downtown London or Heathrow easily.

            Reviewed June 16, 2019

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            9.6
            Exceptional
            Chun from Hong Kong SAR, China
            Solo traveler
            Double
            Stayed 1 night in June 2019

            Good deal”

            The room is huge, compare to the London standard. It is very close to Ealing Broadway station, making transport to Heathrow and Downton London very easy. The staff are helpful.

            Reviewed June 23, 2019

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            9.6
            Exceptional
            Jonny from United Kingdom
            Business traveler
            Double
            Stayed 1 night in January 2020

            Nice place poor policies ”

            Charging a £50 or £100 deposit when you categorically tell them you won’t be ordering anything is a very poor company policy !!!

            Reviewed January 30, 2020

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            8.4
            Excellent
            Gavin from United Kingdom
            Couple
            Accessible Room
            Stayed 7 nights in January 2022

            Perfect location, good rooms & comfy beds”

            Rooms are well sized, bright natural light with big windows & bathrooms are clean, good size & lovely fluffy towels. Hotel front desk staff are good, cleaning staff can be hit & miss (varies as to who does your room) but anything you need can be supplied by front desk. Hotel in excellent location, 5mins walk to shops, restaurants, cafes, bars, pubs & public transport.

            Reviewed January 09, 2022

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            Thank you for being our valued guest and for your kind review. it is always a pleasure to welcome you at Hotel Xanadu and we look forward to welcome you on your next visit.

            Responded January 13, 2022
            Hotel Xanadu
            8.0
            Excellent
            Gavin from United Kingdom
            Business traveler
            Double
            Stayed 10 nights in December 2021

            Great rooms, excellent location ”

            The rooms are spacious, the bed is so comfortable & the linens feel lovely against your skin. The desk is a good size for working on a laptop but there is no separate light around the desk, so relying on the main centre room light leaves shadows. I like the coffee press & coffee granules, as well as quality tea with the bonus of fabulous biscuits. Plenty of fresh towels, toiletries but toilet paper seems to be a thing the cleaning staff regularly forget. Reception are always on hand to get extra of anything you need though. Front desk staff are new & inexperienced so struggle to handle anything out of the ordinary, however Sarah & Phillip are knowledgeable, highly skilled & reliable, as well as being warm, genuine people. Location is the best you'll get - surrounded by restaurants, cafes, supermarkets, transport links.

            Reviewed December 22, 2021

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            Thank you for choosing Hotel Xanadu and for being our valued guest. we are delighted to hear that you have enjoyed your stay with us and we hope to welcome you again to Hotel Xanadu in the future.

            Responded December 26, 2021
            Hotel Xanadu
            7.2
            Very good
            Gavin from United Kingdom
            Business traveler
            Double
            Stayed 10 nights in November 2021

            Perfect location, very comfortable beds”

            The location is right in the centre of Ealing, nothing is more than 5mins walk. Rooms are spacious, wonderful windows with lots of natural light. Beds are so comfortable you'll never want to get up & bathroom is modern with fantastic showers & fluffy towels. Lights in the room are very limited with just one ceiling light & one bedside table lamp, no lights at the desk so working on a laptop is in shadows. Cleaning is limited - often items are forgotten, tea & biscuits & milk are rarely topped up, one day you'll have fresh toilet paper but no toiletries or a towel is missing, other days you'll get toiletries & fresh towels but have no toilet paper! You can always ask for more of anything from reception. Reception staff are varied as most are new with little experience, however Sarah & Phillip are efficient, knowledgeable, have high customer service qualities & are a joy to deal with.

            Reviewed December 17, 2021

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            Thank you for choosing Hotel Xanadu, it was a pleasure to host you at Hotel Xanadu and thank you for taking the time to post this review, we apologize for any inconvenience you may have experienced during your stay, we always strive to maintain the highest level of service and will continue to do so, we look forward to seeing you again in the near future.

            Responded December 21, 2021
            Hotel Xanadu
            7.6
            Very good
            Marie from United Kingdom
            Couple
            Double
            Stayed 1 night in October 2021

            Very good”

            Nice stay, nice staff, ver helpful and good value for money

            Reviewed November 01, 2021

            See room deals

            Thank you for staying at Hotel Xanadu. we are so happy to know you have enjoyed your stay and appreciate your feedback, we hope to see you again on your next visit. Kind Regards, Sarah

            Responded November 04, 2021
            Hotel Xanadu
            7.6
            Very good
            Paul from United Kingdom
            Couple
            Double
            Stayed 1 night in February 2019

            Very nice”

            Well recommended up to date new hotel

            Reviewed February 15, 2019

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            8.0
            Excellent
            Cliff from United Kingdom
            Couple
            Double
            Stayed 1 night in November 2021

            Very good”

            Cracking room

            Reviewed November 22, 2021

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            Thank you for choosing Xanadu Hotel and for your kind feedback. we are looking forward to hosting you again in the near future.

            Responded November 22, 2021
            Hotel Xanadu
            5.6
            Louisa from United Kingdom
            Business traveler
            Twin
            Stayed 1 night in October 2019

            Above average”

            The place seemed closed when I turned up, the bar wasn't open and there was no room service. On the website it gave the impression of a lively spa hotel, with bar, restaurant, spa facilities. I didnt see any of this and the bar was shut. The room was cold, and the heating/ aircon wouldn't warm up- even when I switched it off it made a buzzing sound all night.

            Reviewed October 03, 2019

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            4.8
            Tal from Israel
            Solo traveler
            Double
            Stayed 1 night in January 2020

            One waiter at breakfast, no low-fat foods like lean yogurts or cheeses, no water was always needed, ”

            One waiter at breakfast, no low-fat foods like lean yogurts or cheeses, no water was always needed, the mattress really uncomfortable made me have back pain! One waiter at breakfast, no low-fat foods like lean yogurt or cheese, no water always needed to ask for, the mattress really uncomfortable made me have back pain! A very expensive gym

            Reviewed February 02, 2020

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            4.8
            Tal from Israel
            Business traveler
            Double
            Stayed 1 night in January 2020

            No fat bucket products in breakfast, expensive gym, not all reception staff nice only part, not good”

            No fat bucket products in breakfast, expensive gym, not all reception staff nice only part, not good breakfast service

            Reviewed February 03, 2020

            See room deals

            Thank you for your review, we apologize for any inconvenience caused during your stay, we do try to upheld the highest standards of service and we welcome you to stay in an upgraded room for your next stay.

            Responded October 20, 2021
            Hotel Xanadu
            9.7
            Exceptional
            Cheryl from United States
            Couple
            Double
            Stayed 5 nights in September 2014

            Would DEFINITELY return!”

            Staff, cleanliness and comfort of room, location

            Could not have been happier with this choice of hotel! Room and bathroom were clean and modern. Bed was very comfortable and plenty of storage available. In room amenities like in room safe, coffee and tea pots and basic toiletries PLUS free and FAST WiFi in room and throughout the hotel were all wonderful bonuses for the price. Staff helpful, courteous and friendly. OUTSTANDING service from Amit and Kevan in reception and Sudeep and the entire breakfast waitstaff. Location is excellent with lots of nice places to eat nearby and short easy walk to tube station for quick trips into central London for touring. Breakfast was tasty with a good variety of foods and beautifully presented every morning. I would stay here again on my next trip to London and highly recommend it to others.

            Reviewed September 22, 2014

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            9.0
            Exceptional
            Bjorn from Sweden
            Family with young children
            Twin
            Stayed 3 nights in December 2012

            Lovely place”

            Close to the sites we wanted to visit

            I must say that Hotel Xanadu well exceeded my expectations. Nice rooms, lovely staff and lovely breakfast. I do recommend this for families going to London

            Reviewed January 10, 2013

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            9.6
            Exceptional
            Rebecca from United Kingdom
            Solo traveler
            Double
            Stayed 1 night in December 2018

            Perfect for a short stay”

            The hotel is close to the central line, and there is also a bus stop right outside. It doesn't have parking, but Ealing has several car parks that can be used. The room was very nice, the bed soft and the staff friendly and helpful. The only downside was that there were no plug sockets near the bed.

            Reviewed December 04, 2018

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            9.0
            Exceptional
            Norma from Mexico
            Business traveler
            Double
            Stayed 1 night in November 2013

            Great London hotel at a reasonable price.”

            Really nice location to walk around and go out for dinner or lunch. Ride to central London is quite reasonable and totally worth the accesible price at a very comfortable and nicely designed hotel.

            Internet is quite slow. Also, while the hotel is indeed at walking distance from the subway station and train station, it seems MUCH farther when carrying your luggage yourself! So beware of that. It is a very easy walk without luggage though. But was REALLY please about having found this hotel and I will surely stay there next time I am in London if they keep the price as reasonable.

            Reviewed November 06, 2013

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            6.7
            Good
            Leonidas from Cyprus
            Couple
            Double
            Stayed 4 nights in November 2013

            Great looks, frigid personality”

            Relative proximity to nearby restaurants and tube station, very nicely styled and recently renovated, free wifi

            I like the Xanadu because of its design, and its location. However, it is unlikely that I will stay there again. The staff were very polite and professional, but I've had cozier moments with bank tellers. I also thought it was quite pricey. For someone who travels to London once a month for a week, and has had time to shop around, I am convinced Ealing has better deals to offer. Also - No small refrigerator or mini bar of any kind? Why?

            Reviewed November 20, 2013

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            8.0
            Excellent
            Wilco from Netherlands
            Couple
            Double
            Stayed 3 nights in December 2012

            Nice and quiet hotel with very kind staff”

            Very interesting area, with lot of nice shops and restaurants. Very friendly staff and a nice quiet room.

            From the moment we entered the hotel we felt really welcome. The friendly staff was very helpful. The hotel is situated in an outskirt of London, in a very nice neighbourhoud with some nice little shops and restaurants. Although the area around the hotel is lively, the hotel itself is very quiet. The only two disadvantages are the distance to London city centre (10 minutes walk to the subway and a further 30 minutes ride to the main touristic area) and the length of the bed (1.90 m).

            Reviewed January 04, 2013

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            1234
            This is a popular property. Don't miss out!

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