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We had a very nice and relaxing time staying at Jeju Lotte Hotel, love the cooling weather. Our room is at the new wing, it is huge with balcony overlooking the pool (they call it lake view), but it's kind of a long walk from the hotel front desk. We later found short cuts from side entrances. Went to check out the hotel casino, dissappointed!!! It is in no way international standard, the casino is so small and I can tell the gamblers are all from mainland China. Now that I recall, I didn't receive my welcome drink which is included in the package!!!!! Location of the hotel is very near to ammenities, with convenient stores and eateries just outside the hotel. We were there for 3 days and have covered places like the Ripley's Believe it or Not museum, Teddy Bear museum (can skip this, boring), Alive museum (highly recommended), Yeomiji Botanical Garden, Cheonjeyeon Falls, Daeyoo Land (shooting range), Jungmun Beach (a few mins walk from the hotel pool area) & Olle Route 8. Except for Daeyoo Land which we took a 10 mins cab ride, all the other places are reachable within 10 - 15 mins walk. We also went to the famous Black Pork Street by cab (50 mins ride), a long journey but the food is really good. Apart from all the nice things that I have experienced staying at the hotel, it is not cheap and definitely not for anybody on a tight budget.

Hotel was so clean throughout the rooms and facility, it was a pleasant stay! Their customer service was also awesome, greeted by staff from parking lot, and assisted with luggage all the way to your room. Staffs were so polite and kind. Made reservation from 2 different company and there were miscommunications with doubke booking, when I inquired, hotel staffs were very courteous and prompt with responding and assisting with issue occured. Their follow up service was amazing !! They were even avle to trace back call history and assist. I would rate this hotel 5/5 for their professionalism in serving customer with their clean facility and excellent customer service!!

The hotel was located at the south of the jeju island and is very convenient to many sightseeing attractions of the island, such as teddy bear museum. The aiport shuttle service also makes a stop right in front of the hotel if you arrive early! The hotel itself has a 200 steps staircase that leads to the beach! if only it was summer, it would be so convenient for us! Do explore the surroundings inside and outside of the hotel as there is plenty to see and do in this hotel. Highly recommended!

Two for Two. Checked in to Bayhill the two times I've travelled to Jeju and have absolutely no regrets doing so. Thoroughly enjoyed my first stay back in 2017 and needed no persuasion to check in again this time. Just as I remembered, the check-in process was amazing - done over a cup of tea and cookies. Breakfast at Narnia was absolutely delicious and the best part about Bayhill is that it is far away from the hustle and bustle of noisy tour groups and is ideal for some Rest & Relax. The staff were friendly and extremely helpful - managed to secure us some last minute tickets to The Nanta show too.

Three of us stayed in the twin room and it was spacious and comfortable. The sea view was great and relaxing. The buffet, coffee shop and bornga(bbq restaurant attached to hotel) was delicious and value for money! Especially the bibimbap and bbq at bornga is a must eat! Staff are fluent in English and very helpful. It's close to bus stop or you can ask the reception to order a taxi for you.

Stayed at the Teddy valley resort for 1 nights. The resort however, is approx 10 mins outside of Jungmun centre. However, if you want to retreat from the world, you will love it here. Check in was quick and the lobby area is full of lovely teddy bears. The room was simple (I liked that), but large and with all amenities required. Bathroom was large with a big shower area, balcony was a good size, with great views of the forest. Wifi worked well. AC worked well. The bed was big and comfy. The restaurant had beautiful nice surroundings, where the Sanbanng mountain was overlooked. The fresh sea urchin Bibimbap, we ate for dinner in the clubhouse, was also good. It was the most enjoyable dinner of my life. The gym was decent, and my partner had a swim which she enjoyed. Staff were attentive and service was good, although the hotel does make a considerable mark up on taxi's booked through themself or airport transfers. Overall, a wonderful stay in a truly special hotel, which if a little closer to Jungmun centre would be near perfect. A really great hotel.

Clean and neat place for family. Superior room has a double and a single bed, can easily fit 3 people in a room. This hotel has a warm water indoor pool which is free for those who stay in the hotel. Also surrounded by forest, you can go for a walk. Not in the central area of Joongmoon, a car is required to dine out or to visit the beach. Its restaurants are okay but slightly overpriced for the taste and quality.

Ambience of the place is good... very cozy and well maintained. The room is bigger than what was on the picture. The service provided by the hotel staff was excellent and very helpful. They even go the extra mile to ensure things went well. The only cons is that some of the furniture n fittings of the room are old n not well maintained... but overall loving the place and definitely will book on next visit.

I booked Booyoung hotel on line on Agoda.com at around 6 pm, took a flight, arrived at the hotel after 10 pm. When I was checking in, I showed the front desk the Agoda confirmation email with a full payment, but they would not honor it. They told me to run my credit card otherwise, I will not be able to check into the hotel room. The following day, when I was checking out, they asked me to sign the room charge. I had no choice but to sign, otherwise, they are considering me trying to stay over night for free. I signed, and now I see the Booyoung hotel charge showing up on my Credit card statement in addition to Agoda.com charge. I informed Agoda.com customer service, and I hope to get a refund. Otherwise, the hotel is nice, the staff members courteous, the location is good, and it is a nice hotel (for those people who do not have a billing problem).

The owners were nothing but amazing! They greet you each time you come through the door and are genuinely helpful and concerned for you! As the pics show, it is a beautiful new and modern building that was clean and comfortable. Great views of the ocean from the balconies, and its located centrally to all the sites in the southern area of jeju, so nothing is more than a 10 minute drive! Best part? There is a nature park just below, where they have an amazing free swimming spot with a wall in the sea. Fresh water flows down from the mountains and mixes with the waves! So beautiful!