Find hotels in Hoa Van Le Nghia

I am in hotel business and I work at a hotel as well. But this hotel and hotel's staff made me feel ashamed. Their service is just beyond expectation! From the arrival to the departure, literally everyone was super kind and was willing to do more. In addtion, the location is great in walking distance of old town, lots of stores and restaurants around. The property is clean and exotic! Loved every moment of my stay! I used hotel limousine service to Da Nang and airport. The drivers were especially kind, and the van is super nice and comfortable. Even the charge was not bad, it was almost the same charge as taxi. Spa was super as well, massage was good and everything was clean and relaxing. Most of all, you guys got the best staff in the world there. I only needed to say thank you all the time. They know what you need already and ask about that before I do. I will definately visit there again whenever I go there. Thanks a million for you service!!

So, we ended up at Lantana (on the wise recommendation of a friend) the day before the Typhoon Damrey flooding hit. Saturday afternoon, we drove up to the front gate on the road next to the river in a taxi. By Sunday there was no road to be seen and by Monday, the water was in the Lobby. And you know what? We never even considered checking out and going somewhere else. The staff here is simply the best of the best. They made sure we were taken care of every step of the way. They took note of our names right away and referred to us by them every time. They remembered the drinks we ordered (and enjoyed immensely) at Happy Hour and even what kind of eggs we ordered for breakfast. Every single thing was done with a smile on their faces, even when the circumstances were out of their control and less than ideal. When the flooding reached the lobby, we arrived downstairs in the morning to find that the breakfast buffet had calmly and simply been moved to the hallway on higher ground. Coffee was still hot and even eggs were still on order direct from the kitchen! Many of the staff members stayed at the hotel overnight several nights in a row. Some to cover for staff who couldn't make it in, we imagine, and others because they couldn't make it out to their own flooded homes anyway. Not once did we see a hint of frustration or annoyance or even the exhaustion they must have all been feeling. They worked TIRELESSLY and earned our business over and over again in every interaction we had with every single staff member. Our room was cleaned every day, our laundry was even done in a couple of hours on the worst day of the flooding, and it was all done with a general smile. We were so touched by Brian and his staff, including Anna, Lisa, Jessica, Nancy and many others whose names we failed to make note of, we literally cried leaving for the airport. We will NEVER forget our trip, will never stay anywhere else in Hoi An and will recommend this wonderful place over and over and over

I would say the stay at Little Hoi An was one of the best throughout our whole Vietnam trip, well maybe even better than any we had in Singapore. They had the best customer service, which me and my bf were really happy with. We were greeted with smiles and lots of useful information when we first checked in. All the staffs were really friendly and smiley, especially Hienn and Susan. The both of them were really helpful and went the extra miles to answer all of our needs, that really brightened our 3 nights stay there :) We had the deluxe room, though the view ain't that good, we thought that the room has a simple yet elegant decor. We were so satisfied with the room that we actually extended one more night to stay in Hoi An. The breakfast spread is not that large but definitely sufficient and really delicious. There's always staffs around to serve either bread, vietnamese crepe or iced coffee. Once again, we were overwhelmed by the awesome service rendered, really way better than what a typical 4 star hotel will offer. Lastly, the location is really awesome we thought, as we can always spend the evening walking from the romantic ancient town to our hotel. We enjoyed being near the locals, and yet able to enjoy the quiet moments with each other. Definitely going back to this hotel if we visit Hoi An in the future. Highly recommended!

would like to thanks all the staff for their kind attention, restaurant, housekeeping, front desk and specially Ms Hoa who was very helpful and had managed well to change the date of our flight ticket. In fact i have booked and paid on Agoda a room for 8 days, but the day after our arrival, while trying to carry my baby i was stuck because of a back pain, and we have to return urgently to Ho Chi Minh to see a specialist, again all staff were very helpful. At that time, i have asked to the front desk staff if it was possible to be reimbursed but without any hope as everything was already paid, and staff have told me to check myself with Agoda, but on my Agoda account it was written and clear that it wont be possible. At that time, one Front desk staff had asked for my email address and said that the resort will check with Agoda, again, for me the money was lost, but few days later Agoda had contacted me and reimburse half of the amount which is much more that fare. I would like to take this opportunity to thanks The Resort Management and also Agoda both for the professional way they have handled this case. About the resort, our room was a Superior Garden view, the room is very spacious and comfortable with a small salon, large bed and also a baby bed, nice swimming pool, garden in front of the river with a free local food testing, huge buffet breakfast with Asian and European food and again nice staff, and the resort is quiet and close to the center of Hoi An, I recommend this resort and will definitely returned as i am working in Vietnam.

me and my wife are active hashers and great travellers. we have been travelling on a frequent basis to see different cultures,peoples, tribes and visited many countries.we have experienced stayng in 1 star up to 5star hotels but ving hung 1 hotel in hoi an vietnam is worth commenting.inspite of being a very old hotel with only 6 rooms all structures,flooring,walling,furnitures ect, were all constructed of mahagony timber which can be considered antique, they are well maintained,clean and room interior are real cosy. the few staffs are friendly and their ever willing to smile when we talk to them are an asset to the hotel.when asked where is the best place to eat cao lau and fried hoanh thanh[wonton]the staff without hesitation told us the shop and drew us the locality map direction.breakfast was satisfactory.we strongly this hotel to those who want to experience the hotel ambience with a difference.

This is quite a story: I booked a dormitory room at a hotel upon arrival in Hoi An. When I arrived the reception yesterday, I asked them what bed number am I assigned? And she said no you are the only one in the room but I said I took a shared room online. Then she insisted that I have like a standard room. So I thought I was moved to another room. Then had some biking around the city and decided to back in the hotel for breakfast. The staff approached me and said "I need to tell you about your booking" then I stopped her because I don't wanna be disturbed in my eating. I said can you let me finish first? I'll talk to you later after I'm done with my breakfast. After that I went to reception and said what was that again about my reservation? The lady said I was in the wrong room. At first, I knew that it was gonna be a dispute. Then I was thinking if I'm going to fire-up or taking it calm. Then, politely I explained everything what happened yesterday. I was so impressed with reception for admitting their fault. She said it was not my fault and whether I pay it or not it is okay. It is just happened that I have no extra budget left and later I'll be traveling down south to Da Lat and back to Saigon in few days. I highly recommend this Golden River Hotel to everyone. The staff were great and the room is complete and comfortable. Plus I admire the value for customer service. Sometimes life is like a mirror what you showed to others will reflect back to you, so keep calm and drink Viet coffee (with ice and milk please!) 😉 Highly recommended to everyone visiting Hoi An.❤️

i arrived at this hotel on monday 7th, amidst torrential rain. by nightfall the river had risen to thigh deep on the road outside. by morning the entire ground floor, lobby, pool and some of the first floor rooms at the back were under water. no way out except by boat. i had booked a week through agoda and was told no refund. almost everyone else evacuated. i went to town by boat but had to be back at 6pm they said. i returned to no power, no hot water and no food, nothing to do. the hotel does not have a generator. the next day i paid for a different hotel for 1 night. waters were receding. thursday i returned to find another guest leaving my room with my book in his hand. all my belongings were still in there. when i exploded over this the manageress tried to tell me they had a meeting in there that was all, when i clearly saw the guest with suitcase leaving, and all beds were used. she also lied about being able to give me a refund - that it was out of her hands as i booked through agoda. lucky i am a hotel manager and know this not to be true, which i informed her. i demanded two nights free as compensation, which i finally got. the poor staff had to work 3 days straight with 2 hours sleep and hardly any food provided. after moving guests and furniture upstairs all night, and dealing with evacuations all the next day, no sleep, they were made to clean by candlelight that night. so great hotel, but bad management.

I loved the Pho Hoi 1 hotel. For $15 I had a spacious sunny room with windows looking out over my balcony to a lovely old , quiet lane. The room was clean, spacious, simply furnished and comfortable. The staff were so kind and helpful. Each night they brought me a flask of hot water so that I could make tea [you need to request this though]. The hotel is in the perfect location, just steps from the ancient town. There's no breakfast at the hotel, but I went to the Hoi An Roastery Coffee House around the corner and down a bit, at 135 Tran Phu Street for perfect coffee and pastries in a very cool setting. The hotel is also very quiet at night, so there's no problem with sleeping. Ming and the rest of the staff booked my tours at very fair prices. I will absolutely stay here again - it's simple but a really nice base for exploring Hoi An ancient town and the tons of great cafes there, as well as the ancient temple complex of 'My Son', and it's only 10 minutes by motorbike taxi to the beach.

we enjoyed our stay in thanh binh 1 hotel. the location on le loi street was central for shopping, sight seeing, eating, drinking and the compulsory when in hoi an - tailors!! the staff were friendly and helpful and although some of the reviews on agoda complained of damp problems our rooms were perfect and they have renovation works ongoing presently so don't let those reviews put you off!! one negative - although breakfast was included, you had to make your way to the sister hotel before 9 am, which we never did.