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Excellent location for us because we want to eat local Vietnameses food. The Vitcom food center also has excellent Korean food with sashimi. Good view of the island. Staff Jenny speak very good English. We really enjoyed our easy here. Next time we hope to bring our family. For Halong Bay tour, it is about a fifteen minutes to the boarding port. Most hotel near the Halong Bay do not have much activities. This is the best of both world...go yo Halong Bay and enjoy the local Vietnam food and culture.

One of the best priced hotels I have stayed in for this level of comfort. Rooms are large, modern and quite luxurious. Large flat screen TV with sat channels and fast Wi-Fi. Bordering on 4 star in my opinion. The hotel is new however, so the rooftop facilities which I believe are a gym and/or bar are still under construction (June 2016) There is however little reason for travelers to Ha Long Bay to want to stay in this part of town, as Hong Gai offers little in terms of things to see, apart from the fishing port and a modern shopping mall minutes away. The best reason for staying here a night or 2 is to be within walking distance to the nearby climbable "Bai Tho" mountain, which offers sweeping views over the bay.

My family and I (five people) just completed a two night/three day trip on Viola Cruises in Bai Tu Long Bay for Christmas. The crew, the place and the experience were unforgettable. However, I was disappointed because Agoda advertised a queen size bed and it was not. Agoda has some ways to go with advertising professionally. When I followed up with Viola Cruises, they also confirmed that my queen size bed was 180 cm. In America, a queen size is about 193cm. If you book this, book with a different travel website so you are not disappointed with the bed width. My husband, 5-yo daughter and I ended up squeezing in a double (at best) and I did not rest well. I payed $100 more for this pleasure. Other than the truth in advertising, the overall experience was unforgettable. We had Lucky for Christmas and he was awesome. He is as good as they say. Also, Tuan was wonderful. He went out of his way to make sure we were comfortable and even dropped us off at the Ha Long Bay bus station so we could get to Haiphong and on to Cat Bi airport. The rest of the crew was just as amazing. I would highly recommend a second night stay if you can. It is well worth it. Viola Cruises is thorough and professional. The cook and the staff prepared many delicious meals. Joseph on the Lemon Cruise was a fabulous host as well. The ship is beautiful and it has the historic Indochina junk nostalgia.

Couldn't say enough good things about this hotel. The room was amazing and clean. My boyfriend and I rented motobikes so getting places was not an issue. We had a room on the back side which had a view to the ocean and limestones. The staff was very nice and helpful. We have a translator app that became helpful. Remember you are in another country so to expect them to speak English is just plain ignorant. If your traveling be resourceful and don't rely on everyone to help you. I couldn't say enough good things about this hotel. We only booked our room for 2 days to give us time to look around and see if we found something we liked better but we got lucky and found the best place.

I had a great time! But no one in the hotel or surrounding area spoke any English. The website said they did. I found out info on tours and travel from a travel centre about 20 walk away and taxi drivers. The hotel is new ... so best to print out a map as people don't know it.. I recommend the hotel but if you speak English the staff cant help you. There are places to eat near bye.... only great local food.... . It is a 15 min drive from the Halong Bay boat tours...

We arrived at about 7pm from Hanoi and the staff were friendly and accommodating. The room was tiny but clean which was good. One lady staff speaks good English and we don't have any communication problem. The location was great along the main road along Hong Gai Ward Port just 5 mins walk to the bay area where you can have dinner and have some drinks along the bay walk. It's also near Vincom Mall for shopping and across is the wharf where you can rent a boat to roam around the bay. We enjoyed our stay in this hotel.