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I just want to say that the staff are all very helpful and friendly, from reception to housekeeping to restaurant service staff; giving special mention to Shawn at the reception, for his enthusiasm in his job. I have had a very pleasant stay of 3 nights. Hotel is a stone throw to Nottingham Castle and the main shopping area. There are a few nice eateries/pubs to hang out in a lane next to the hotel (St James Street). University of Nottingham is easily accessible by a 15-min bus ride from bus stops nearby. Coach and train stations is only 5 minutes away by taxi, from the hotel. Will definitely recommend anyone coming to Nottingham to this charming hotel.

I was staying at the St. James Hotel as a solo traveller due to a course I was attending in Nottingham. When I arrived I was really impressed on the decor of the hotel and the staff were very welcoming. I was in an executive suite and it was spotless and very comfortable. This suite could definitely accomodate 2 people comfortably. On-suite with a shower but no bath, which didn't bother me, as the room had other amenties such as kettle, coffee maker and daily supply of biscuits (which I appreciated). Only downfall, no fridge to keep drinks cool but I could cope with that. Breakfast was good when served buffet style, a bit slower when staff are serving each table, however I didn't mind the wait. The only downside was menu, the food wasn't that varied so I rarely ate in the evenings in the hotel. However, the location of the hotel was fanstastic- next door to the castle and only 10 minutes walk to the city centre - so finding food wasn't a problem. My wi-fi worked a treat (despite negative reviews regarding no wi-fi) and so I was able to work in the evenings when needed. Check-in and check out was smooth, no problems. I couldn't fault this hotel - I'm suprised it is a 3 star - and I plan to visit again for leisure as the style and location of the hotel is ideal. I would advise anyone to book here if you want a clean, nicely decorated and comfortable hotel with friendly and accomodating staff. Thank you St. James Hotel, I'll be back very soon!

I had booked 'cosy' rooms which were just that, they were spotlessly clean and suited us. Breakfast (which was extra) was very good. The cost of Internet was £12.99 for 24 hours. The hotel which is situated in the centre of Nottingham was a perfect location for why we were there, however it would have been nice if the website let you know that there was a clock which chimed every hour on the hour, so if you are a light sleeper you were woken up every hour. The 'free' parking for the hotel is across the road in a public car park - it is very expensive if you stay in Nottingham after checking out of the hotel - we parked at 3.30pm the day before, checked out just before 10am, had our car park ticket 'validated' then left the carpark at 3.28pm and were charged £13.00. One word of caution, make sure you use the SATNAV postcode for the car park provided on the hotel website, otherwise you will get caught up in the one way system and drive around the centre of Nottingham a couple of times.