Travelling to Puerto Rico? Read all updated requirements before you book.
Exterior view, Hyatt House San Juan in San Juan
Hyatt House San Juan
Swimming pool, Hyatt House San Juan in San Juan
Lobby, Hyatt House San Juan in San Juan
Lobby, Hyatt House San Juan in San Juan
Swimming pool, Hyatt House San Juan in San Juan
Swimming pool, Hyatt House San Juan in San Juan

Removed from saved list

8.9

Excellent

1,616 reviews

1,616 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
Available
Closest landmarks
Benitez Fishing Charters
210 m
Miramar Living Paking
250 m
Olimpo Court Hotel Parking
290 m
Gimnasio Carlos Ruiz
320 m
Nuestra Senora del Perpetuo Socorro
380 m

Hyatt House San Juan

615 Ave Distrito De Convenciones, Santurce, San Juan, Puerto Rico, 00907 - See map

Conveniently situated in the Santurce part of San Juan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Luis Muñoz Marín International Airport. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Air conditioning

Elevator

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Fitness center

BBQ facilities

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money8.2
Location rating9.4
Nearest airportFernando Luis Ribas Dominicci Airport (SIG)
Distance to airport1.0 km

Rooms available at Hyatt House San Juan

King Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
View 1 King with Sofabed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
View 1 Bedroom Queen
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
View Large Queen with Sofabed
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 2 queen beds
Enter dates to see prices
View King
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
View King with Sofabed
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Studio King with Sofabed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
ADA Studio King with Tub
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom King with Sofabed
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
King Bed Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What points of interest are close by Hyatt House San Juan that are in walking range?

While residing at Hyatt House San Juan, start off your vacation by exploring the nearest attractions that are within walking distance to the property which include Benitez Fishing Charters, Nuestra Senora del Perpetuo Socorro, and IYTA Yoga.

What public parks are within range of Hyatt House San Juan?

While lodging at Hyatt House San Juan, take joy in your early morning or evening walk at nearby park which include Parque del Tercer Milenio, Bastión Isabel II, and Plaza del Ancla.

What is Hyatt House San Juan pet policy?

Hyatt House San Juan's pet policy indicates that the weight/size limit is 50 lbs and the one-time cleaning fee for pets is 100 USD. Furthermore, the number of pets allowed per room is 2. Please contact the property for more information regarding pet policy.

At what time of the year is Hyatt House San Juan most popular?

Hyatt House San Juan's most popular month where verified visitors have stayed the most is in April.

In which languages can Hyatt House San Juan's staff members communicate?

Hyatt House San Juan can speak in 2 languages and supports popular languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do visitors like most about Hyatt House San Juan?

Past guests that stayed at Hyatt House San Juan have given this property a rating of 9.4 for its exceptional location as the major highlight for their stay.

What is the average rating that past Families with young children have given to Hyatt House San Juan?

Verified families with young children that have stayed at this property have given Hyatt House San Juan an average rating of 9.0. You can look up more descriptive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Overall rating:

8.9

Excellent
1,616 reviews
Cleanliness
8.8
Facilities
8.0
Location
9.4
Read all reviews >
More about Hyatt House San Juan

More about Hyatt House San Juan

Savor delicious cuisine at Hyatt House San Juan's restaurant

Experience a culinary journey like no other at Hyatt House San Juan's on-site restaurant. Serving up a delectable selection of local and international cuisine, guests can indulge in mouth-watering dishes made with the freshest ingredients. Start your day off right with a hearty breakfast, or wind down with a delicious dinner and cocktails in a cozy and inviting atmosphere. With a menu designed to satisfy every craving, the restaurant at Hyatt House San Juan is the perfect place to enjoy a memorable dining experience.

Room Types at Hyatt House San Juan

Hyatt House San Juan offers a variety of comfortable and spacious rooms to suit every traveler's needs. Choose from 1 Bedroom King with Sofabed, ADA Studio King with Tub, King Room, Queen No Sofabed, Studio King with Sofabed, View 1 Bedroom Queen, View 1 King with Sofabed, View King, View King with Sofabed, and View Large Queen with Sofabed. Each room is designed with modern furnishings and decor, ensuring a relaxing and enjoyable stay.

Experience Exceptional Comfort and Convenience at Hyatt House San Juan

Hyatt House San Juan is a hotel that offers exceptional comfort and convenience to its guests. The hotel has received an overall rating of 8.6, with high scores for cleanliness, location, and staff performance. Guests have praised the hotel's facilities, which include a fitness center, an outdoor pool, and a rooftop terrace with stunning views of the city. With an overall rating of 8.2 for value, guests have found the hotel to be reasonably priced for the exceptional service and amenities offered. Whether you're traveling for business or leisure, Hyatt House San Juan is the perfect choice for a comfortable and convenient stay in Puerto Rico.

Show less

Amenities and facilities

Excellent
Facilities

8

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Casino
  • Fitness center
  • Game room
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [on-site]

Food and dining

Breakfast options
  • American
Restaurants on site
Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

615 Ave Distrito De Convenciones, Santurce, San Juan, Puerto Rico, 00907
Exceptional
Location

9.4

Airports
  • Fernando Luis Ribas Dominicci Airport (SIG)
    1.0 km
  • Luis Muñoz Marín International Airport (SJU)
    7.8 km
Public transportation
  • Sagrado Corazón
    3.7 km
  • Sagrado Corazí_n
    3.7 km
Hospital or clinic
  • L. Rodríguez Terry, M.D. Cirugia plástica
    440 m
Cash withdrawal
  • ATM
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00

Reviews of Hyatt House San Juan from real guests

Provided by verified guests of Agoda
8.5
Excellent
Cleanliness8.8
Facilities8.0
Location9.4
Service8.4
Value for money8.2
High score for San Juan
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (1)
Jun - Aug (3)
Sep - Nov (0)
Dec - Feb (0)
Showing 4 verified guest comments
3.2
Renvie from United States
Group
Studio King with Sofabed
Stayed 4 nights in August 2022

Very Disappointed with this location ! ”

My only positive review is our bartender Jose was the only attentive and helpful worker in there. This place is so understaffed it’s unbelievable. Jose was not only our bartender, he was also the cook, the front desk occasionally and the housekeeper that replenished whatever my group and I needed. (Group of 8 ladies) . Our room was only “cleaned” twice but then our toilet paper was never replenished, we were four in each room and yet only gave 3 towels. Made no sense. I do not recommend this hotel at all plus the females who worked the front desk our entire trip there (August 4 - 8) were rude and unprofessional. You would ask them something and they would respond all snarky. The continental breakfast was very disappointing as well, everything was bland !

Reviewed August 08, 2022

See room deals

10.0
Exceptional
alberto from United States
Couple
King Room
Stayed 4 nights in July 2022

The best help”

Staff was amazing but this lady was over the top amazing her name was Norma and she worked the front desk she helped me with everything and even with my engagement she was amazing make her CEO of Hyatt

Reviewed July 26, 2022

See room deals

9.2
Exceptional
annamaria
Family with teens
View Large Queen with Sofabed
Stayed 5 nights in April 2019

Exceptional”

Only downfall was the coffee, very weak no alternatives, had to take a Uber to Get a good cappuccino or latte. I would only go back there if they got a good expresso machine like the Marriott casino in Condado.

Reviewed May 02, 2019

See room deals

4.4
Lizbeth from Puerto Rico
Family with young children
QUEEN NO SOFABED
Stayed 2 nights in July 2023

Pésimo servicio ”

Pedí que limpiaron mi habitación (por lo menos cambiar las toallas por limpias) y nunca fueron, y esos 3 días que estuvimos el housekeeping no fue, el día festivo que estuvimos nos informaron que el desayuno era hasta las 10am y a las 9am ya habían recogido todo

Reviewed July 29, 2023

See room deals

This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss