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8.6
Excellent
2,967 reviews
2,967 reviews
"Clean rooms and very courteous staff."
"The room is spacious and clean including the toilet with bathtub."
"Room size for twin deluxe is spacious enough with 2 kids like us."
"Rooms are spacious and well maintained with clean bathrooms."
"Breakfast included was good"
8.7
Excellent
Location rating score
Hyatt Regency Manila City Of Dreams
Conveniently situated in the Manila Bay part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. This 5-star property features restaurant to make your stay more indulgent and memorable.
Sparkling clean
440 meters to public transportation
Airport transfer
Excellent breakfast
Excellent view
Front desk [24-hour]
Car park
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Check-in/out [express]
Luggage storage
10 travelers have booked today.
Value for money | 8.2 |
Location rating | 8.7 |
Nearest airport | Ninoy Aquino International Airport (MNL) |
Distance to airport | 2.9 km |
What are the property's policies for children's bedding at Hyatt Regency Manila City Of Dreams?
Hyatt Regency Manila City Of Dreams's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Hyatt Regency Manila City Of Dreams built?
Hyatt Regency Manila City Of Dreams was built in 2014.
How many floors does Hyatt Regency Manila City Of Dreams have?
Hyatt Regency Manila City Of Dreams has a total of 8 floors.
At what time of the year is Hyatt Regency Manila City Of Dreams most popular?
Hyatt Regency Manila City Of Dreams's most popular month where verified visitors have stayed the most is in December.
What is the typical rating that past Business travelers' have given to Hyatt Regency Manila City Of Dreams?
Past business travelers that have stayed at this property have given Hyatt Regency Manila City Of Dreams an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Families with older children have given to Hyatt Regency Manila City Of Dreams?
Verified families with older children that have stayed at this property have given Hyatt Regency Manila City Of Dreams an average rating of 8.8. You can check out more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Hyatt Regency Manila City Of Dreams?
Past local visitors that have stayed at this property have given Hyatt Regency Manila City Of Dreams an average rating of 9.2. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.
What time is check-in and check-out at Hyatt Regency Manila City Of Dreams?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.
Is breakfast offered at Hyatt Regency Manila City Of Dreams?
Start your days right, with the buffet breakfast options offered at Hyatt Regency Manila City Of Dreams.
9.6
"Clean rooms and very courteous staff."
Leonora
|
July 18, 2023
9.2
"The room is spacious and clean including the toilet with bathtub."
Minerva
|
June 18, 2023
10
"Room size for twin deluxe is spacious enough with 2 kids like us."
Karen
|
April 3, 2023
Hyatt Regency Manila City Of Dreams
Take everything available in Manila with a comfort stay at Hyatt Regency Manila City Of Dreams. Go beyond the touristy and get deeper into the offerings of Manila with a stay at Hyatt Regency Manila City Of Dreams, located merely 7.8 km from Intramuros.
Each guestroom at Hyatt Regency Manila City Of Dreams is furnished and equipped with handy amenities. Some rooms at Hyatt Regency Manila City Of Dreams are equipped with blackout curtains for your convenience. In-room entertainment such as in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hyatt Regency Manila City Of Dreams. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
8.8
Housekeeping
52 mentions
Swimming Pool
38 mentions
Food & Dining
32 mentions
Breakfast
23 mentions
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
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440 meters to public transportation
Airport transfer
Air conditioning
Daily housekeeping
2 night Staycation ”
We booked a Standard Room but got an upgrade upon checkin. The room was huge! Extra bed was setup as it was included in the room rate. All the items in the mini bar were free and they were replenished the next day! How awesome! Lots of restaurants in City of Dreams which was very accessible since they're in the same complex. We didn't avail of the buffet breakfast but instead ordered ala carte in the Wave Restaurant near the pool. Good breakfast choices and were very filling! The pool attendants were very attentive and readily prepared towels every time we're there. Ayala mall is right across the hotel, very walkable in good weather. Parking is quite far but they have a shuttle you can request to bring you to and fro the hotel lobby entrance . Perhaps the only thing we didnt like was that the bathrrom didnt have hooks where you can hang towels or clothes. Either you hang them in the handle bar or place them on top of the tub. Also, the bidet button is very hard to push and water pressure is too strong. It was very very uncomfortable and painful each time water comes out of it strongly, if you know what I mean?! 🙄 Also, extension wires are not allowed.
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Highly recommended. Really nice hotel. Our staycation is lovely and memorable”
Title says it all. The hotel is new and modern. Check-in and check-out are fast and convenient. They got all our requests checked, and prepared. The designs and decorations are really nice. The staff are polite, well-trained, well-mannered, and well-groomed. Really fit for a five-star hotel. All items in the mini fridge are free and free refill. There is a clean electric kettle, and there was a dozen of free bottled mineral water in the room for just the 2 of us. All amenities are new, clean, and working. Our room, even though it is a standard, and the most basic, had a nice city view; floor-to-ceiling glass windows so it feels spacious. Same as their gym. It may look small, but complete, and airy because it of the glass windows overlooking the big space outside. Location is convenient even if you do not have a car. It is interconnecting with Nobu and Nuwa. It is just beside the interesting DreamPlay, big Ayala Malls by the Bay, near Solaire. There are a lot of fast foods surrounding i
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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. . This helps us further refine our products and services while providing a memorable accommodation experience for our guests. It is one way we help build a world of understanding for our community. For the time being, we wish you safe travels. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Once in a lifetime experience!”
We booked a standard king room during their promotional period and eho would have thought we'll have the best 2 days ever! Pros: *Staff are kind and accommodating*Spotless clean, everywhere*Best part, Manager Jacqueline made the experience so memorable by upgrading our room from Standard to Aqua Suite! She didn't have to, but BIG THANK YOU! Cons: *You need to book the antigen test with them as its required for the stay for 800/head. The queue literally took us 1 1/2 hrs to be tested and then 30mins for the result*Another line then once cleared to check in. (Which resulted for a few customers to complain, most of them rudely confronted the manager, where we cant help but step in to stand up for her. They cant understand that people needs to do their jobs and just want to be fair with all customers, no need to be mean and belittle anyone, just to get what we want, always be kind guys) Anyway, everythings alright actually even with the tests and the queues coz its understandable. Plus, we got the unexpected upgrade so overall, its a superb stay! I hope we can go back to the experience, but theres no more 3,200php promo lol I hope theres next time, because this is indeed MEMORABLE. Truly the highlight of our year as a couple so far ♥️ Thank you Hyatt, thank you city of dreams!
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Warm greetings from the team at Hyatt Regency Manila, City of Dreams. Thank you very much for taking the time to share your experience during your recent stay with us. It is a delight that our associate, Jacqueline, was able to make your experience at the hotel as comfortable as possible. Care is at the core of our business and I am glad that they were able to care for you during your stay. Thank you very much for your positive feedback as this helps us further refine our products and services while providing a memorable accommodation experience for our guests. It is one way we help build a world of understanding for our community. Again thank you for your positive review and I will share your feedback with our team and we will continue to exceed this level of hospitality. I look forward to the opportunity of welcoming you back in the not too distant future. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
We love the place!”
1 night is not enough, really good place ! High end and super clean. Staffs are accomodating. Accessible and convenient. The hotel is very generous giving the complementary foods for free i.e. m&ms, water, other drinks. My kids was amazed. Their pool is good, overall facility is wonderful to us. We will return to try the buffet and dreamplay 😊😊
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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests. We are very much delighted by these. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Family-friendly hotel, great staff”
Our family had an excellent stay at this family-friendly hotel. Our deluxe room was spacious, well-maintained, and everything functioned well. The internet speed was very fast. We had a great view of the pool too. We were provided several bottles of drinking water and everything in the mini bar was free. A few minutes after we arrived, our daughter received a luscious mini cake as she celebrated a school milestone. We also made several requests and they were accommodated. Booking, check-in, and check-out were all efficient. The staff we encountered were all friendly and well mannered. We’d like to make special mention of Queenie and Michelle at the front desk, and Dana of reservations for their exceptional service. We’re looking forward to spending a few days again at this hotel soon.
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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Thank you for commending Queenie, Michelle and Dana, they will be happy that their efforts at providing quality service did not go unnoticed. Thanks for sharing about the details of your stay, notedly about the facilities, service and the stay atmosphere. Again, thank you for your positive review and I look forward to welcoming you back on your next visit. We wish you a pleasant day. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Excellent hospitality!”
Without doubt one of the best hotels we stayed as family with young children. Upon arrival we were warmly welcomed by Ms. Nessa and arranged our early check in process. We always book other hotels to celebrate special occasions. But it was our first time for my son to receive a special gift for his birthday during our stay. My son was so happy. He surely had a great time and felt really special on his birthday! Ms. Nessa deserves a special thanks. We love our room with the city view. Breakfast was superb also, there was a taho in the buffet set up. Love it. Surely, coming back. Thank you Hyatt!
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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests. Thank you for mentioning the service Ms. Nessy has given. She will be happy to know that their efforts did not go unnoticed. Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next Manila visit. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Amazing and warm staff, relaxing and beautiful accommodation.”
Staff very attentive to details and to our needs! Shey of concierge very helpful and welcoming. Edmund very kind to make our stay extra special with our suite..love the welcome cake for our special occasion. Buffet team very courteous and helpful…good food selection too! Housekeeping five star. Security staff were also friendly and nice.
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Warm greetings from Hyatt City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the room, the associates and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next visit. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Good but expensive (as expected)”
We enjoyed our stay although it’s pricey. Bfast selection was relatively okay. Pool seemed heated so that’s a plus. Hotel food and drinks were really expensive (local beer priced at 300/bottle) like the usual 4/5 star hotels but it’s good that they have other restos within the facility (modern table, mary grace, etc). They strictly prohibit bringing of outside food, if you need snacks there’s a 7eleven branch in the building( they dont sell alcoholic drinks). What we liked the most is that the price of the room covers the in-room bar items so you can eat/drink them all. It’s also advisable to stay here if you avail the all day pass from Dreamplay so that you can make the most out of the ticket (though dreamplay is not that big). We’ll be on the look out for discounts/offers in this hotel :)
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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you very much for taking the time to share your most recent experience during your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for commending our room and the welcome amenity. Your positive feedback will definitely help us further improve the quality of our product and services. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Best staycation!”
It was our last resort since flight to boracay was canceled because of restriction on leisure travel going in & out of NCR. We wanted to celebrate our wedding anniversary and we didn't regret booking here, we had a happy & memorable stay. The receptionist -Carl, surprised us a cake in a room which was exceptional! I did tell him that its our anniversary that day and he did make us felt important and happier! We felt safe and secure in the hotel as we need to take rapid antigen before check in. We love the bath tub of course, and breakfast. Thanks for a wonderful stay hyatt regency manila city of dreams!
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awesome staff!”
It's been a while since me and my family stayed in a hotel due to pandemic but my experienced in staying in Hyatt was one of the best. Staff are very pleasant and accomodating in all aspects. My kids love the pool area. Looking forward in coming back again.
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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests. Thank you for mentioning the service our associates have given. They will be happy to know that their efforts did not go unnoticed. Again, we appreciate your kind words and feedback and we are looking forward to welcoming you again on your next visit. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Best accomodation for a short staycation! ”
Friendly staff and clean hotel 😉 my daughter enjoyed our short stay here. Also I appreciate that soundproofing is good even though our floor is fully booked with other hotel guests.
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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you for your kind words and taking the time to write a review regarding your recent stay. We are inspired to keep providing the level of quality service and attention to all our guests. Thank you for commending the hotel and the service. We are very much delighted by these. I look forward to the opportunity of welcoming you back in the not too distant future. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
happy stay”
we stayed in this hotel during the MDA of Uniteam last May 7. My family definitely enjoyed our stay. The room was big, the bathroom has a big tub as well. I was so happy with the complimentary bar food and drinks. We did not try the pool because it is a bit crowded, but definitely the staycation was so worth it.
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Warm greetings from Hyatt City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the room and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
The best!”
Got the chance to celebrate my parents birthday at this hotel. Kudos team for excellent service, friendly staffs and very clean hotel. 😊
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Warm greetings from HYATT City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel interiors, the room, the associates and the amenities. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
amazing😉😊😍💚💞”
very excelent service all staff or crew it so accomadating in every guest😊 the food in ruby jack's its so delicious.. me and my partner are both happy to experiece the good service in your hotel i hope next time when we come back still the same excelent service.
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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. Thanks for sharing about the details of your stay, notedly about the facilities and the stay atmosphere. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
convenient booking”
staffs were friendly upon checking in. - clean rooms - super b for the food, wave restau near hyatt pool - easier check in and check out will come back soon
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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. What a delight to read about your recent stay with us! We are happy to note that your stay has been excellent. Our associates will be happy that their efforts at providing quality service did not go unnoticed. Thank you very much for your positive feedback as this helps us further improve the quality of our product and services while providing a memorable accommodation experience for our guests. Again thank you for your positive review and I will share your feedback with our team and we will continue to exceed this level of hospitality. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Awesome hotel!”
This hotel lives up to its promise. It’s a wonderful 2-day stay and will surely be back again.
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Warm greetings from Hyatt City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
A quick escape”
The staff was amazing and helpful. The room were clean and very comfortable.
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Warm greetings from HYATT City of Dreams Manila! We are very much delighted to hear that you had a great time during your most recent stay with us. Thank you for your commendations regarding the hotel room and associates. Your positive feedback will help us improve our product and services and eventually even exceed the level of hospitality that Hyatt hotels worldwide are known for. We are definitely looking forward to welcoming you again soon Yours sincerely, Kelly De Guia Director Hotel Operations City of Dreams Manila
Staycation friendly”
I love that they are considerate enough not to charge our kids the buffet rate since they ate very little food. A lot of restaurants and stores are open at the moment (compared to Okada). Will definitely go back.
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Warm greetings from all of us at Hyatt Regency, City of Dreams Manila. Thanks for taking the time to share about your stay with us! We pay attention to our reviewers as they help us understand better our guests’ expectations and thus help us further refine our products and services while providing a memorable accommodation experience for our guests. It is one way we help build a world of understanding for our community. Again, thank you for your positive review and I look forward to welcoming you back on your next Manila visit. We wish you a pleasant day. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila
Customer service is superb”
The customer service is superb
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Exceptional”
Had to check in late due to a mishap with our previous booking with another agent (hotel). The staff were kind and very accomodating. Their breakfast buffet was delicious with many options to choose. Would definitely return for another staycation. 😊
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Warm greetings from Hyatt Regency, City of Dreams Manila. Thank you very much for taking the time to share your most recent experience during your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for commending our associates and the buffet spread. Your positive feedback will definitely help us further improve the quality of our product and services. We are definitely looking forward to welcoming you again soon. Yours sincerely, Kent Lee Director Hotel Operations City of Dreams Manila