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Reception, Hyatt Regency Tokyo in Tokyo
Regency Suite - Room plan, Hyatt Regency Tokyo in Tokyo
Facilities, Hyatt Regency Tokyo in Tokyo
Lobby, Hyatt Regency Tokyo in Tokyo
Fitness center, Hyatt Regency Tokyo in Tokyo
Fitness center, Hyatt Regency Tokyo in Tokyo
Bathroom, Hyatt Regency Tokyo in Tokyo

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8.4

Excellent

2,384 reviews

2,384 reviews

Housekeeping43
View15
Shops5
See map
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Tokyo Metropolitan Government Building observation room
140 m
Shinjuku Sumitomo Building
140 m
Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates
150 m
Tokyo Metropolitan Government Buildings
160 m
Tokyo Metropolitan Government Office
180 m
Popular landmarks
Shinjuku Gyoen National Garden
1.8 km
Meiji Jingu
1.8 km
Shibuya Crossing
3.6 km
Tokyo Tower
6.1 km
Ginza
7.3 km
Closest landmarks
Tokyo Tourist Information Center, Tokyo Metropolitan Government Building
190 m
Japanese Prefectural Tourism Promotion Corner
210 m
I-Land Hall
220 m
Shinjuku Mitsui Building
260 m
Pentax Square
270 m

Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku-Ku Tokyo 160-0023 Japan , Shinjuku, Tokyo, Japan, 160-0023 - See map

Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 4.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

160 meters to public transportation

Front desk [24-hour]

Excellent view

Inside city center

140 meters to Tokyo Metropolitan Government Building observation room

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Spa
Workout and Leisure
Fitness center
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment. "
Announcements by hotel (2)
Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Spa

Fitness center

Bar

Restaurants

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money7.9
Location rating8.3
Nearest airportHaneda Airport (HND)
Distance to airport17.7 km

Rooms available at Hyatt Regency Tokyo

Excellent
Room comfort & quality

8.5

Deluxe View Room with King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe View Twin Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Regency Suite
...
  • Room size: 71 m²/764 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Club Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
View Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Ambassador Suite
...
  • Room size: 112 m²/1206 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Atrium Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
View King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hyatt Regency Tokyo provide laundry services?

Yes! Hyatt Regency Tokyo offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What interesting attractions are in close proximty of Hyatt Regency Tokyo that are in walking range?

While remaining at Hyatt Regency Tokyo, begin your trip by discovering the nearest destinations that are within close proximity to the property which include Tokyo Metropolitan Government Building observation room, Shinjuku Sumitomo Building, and Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates.

What bars are close by Hyatt Regency Tokyo?

While staying at Hyatt Regency Tokyo, delight in your evening or night out at Dubliners, Nanairo Temariuta, and Yoyogi bar to make the most out of your nightlife.

How many floors does Hyatt Regency Tokyo have?

Hyatt Regency Tokyo has a total of 28 floors.

What do guests like most about Hyatt Regency Tokyo?

Past guests that stayed at Hyatt Regency Tokyo have given this property a rating of 8.803 for its exceptional cleanliness as the main highlight for their stay.

What is the verified guest review consensus about Hyatt Regency Tokyo's view?

64.0% of our past guest ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hyatt Regency Tokyo down in the review section.

What is the average rating that past Solo travelers' have given to Hyatt Regency Tokyo?

Verified solo travelers that have stayed at this property have given Hyatt Regency Tokyo an average rating of 8.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to Hyatt Regency Tokyo?

Verified group travelers that have stayed at this property have given Hyatt Regency Tokyo an average rating of 8.6. You can find more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What restaurants are close by Hyatt Regency Tokyo?

Hyatt Regency Tokyo’s neighborhood is Shinjuku which consists of popular restaurants such as KHAO SAN, Torishige, and Ibuki.

See map

Explore the neighborhood

What people love about Hyatt Regency Tokyo

  • 9.2

    Exceptional
    Cleanliness

    "Typical Hyatt, very familiar room layout, modern and clean."

    Lee

    |

    April 23, 2023

  • 10

    Exceptional
    Cleanliness

    "Room clean and well stocked."

    Yin

    |

    April 3, 2023

  • 8.4

    Excellent
    Location

    "Hotel is accessible from the train station."

    maria

    |

    March 25, 2023

Overall rating:

8.4

Excellent
2,384 reviews
Cleanliness
8.8
Facilities
8.2
Location
8.3
Read all reviews >
What travelers say they love:
Hotel staff were very friendly and accommodating.
Jose from Singapore
Family with young children
More about Hyatt Regency Tokyo

More about Hyatt Regency Tokyo

Hyatt Regency Tokyo

For travelers who want to take in the sights and sounds of Tokyo, Hyatt Regency Tokyo is the perfect choice. Its convenient location right in the city center allows you more time to see all that Tokyo has to offer.
Enjoy all that Hyatt Regency Tokyo has to offer! Always get the assistance you need with front desk services including concierge service. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
All guestrooms at Hyatt Regency Tokyo provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Hyatt Regency Tokyo are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker and instant coffee are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.


Around the property

An array of attractions are a must-see while visiting Tokyo. Be sure to stop by Tokyo Tower located 6.0 km away, one of the most famous of all local landmarks.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

46 mentions

Internet

23 mentions

Breakfast

16 mentions

Food & Dining

14 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
中国料理 翡翠宮
  • Cuisine: Chinese
カフェ
  • Cuisine: Italian

Location

2-7-2 Nishi-Shinjuku, Shinjuku-Ku Tokyo 160-0023 Japan , Shinjuku, Tokyo, Japan, 160-0023
Excellent
Location

8.3

Airports
  • Haneda Airport (HND)
    17.7 km 26 min drive
  • Narita International Airport (NRT)
    64.0 km 1.0 hour drive
Public transportation
  • Tocho Mae Subway Station
    150 m
  • Toei Subway
    330 m
Hospital or clinic
  • Okubo Clinic
    420 m
Shopping
  • Ameyoko Shopping Street
    7.8 km
Convenience store
  • Family Mart
    420 m
Cash withdrawal
  • ATM
    180 m

What's nearby

Popular landmarks
  • Tokyo Metropolitan Government Building observation room
    140 m
  • Shinjuku Gyoen National Garden
    1.8 km
  • Meiji Jingu
    1.8 km
  • Shibuya Crossing
    3.6 km
  • Tokyo Tower
    6.1 km
  • Ginza
    7.3 km
  • Ueno Park
    8.0 km
  • Asakusa
    9.8 km
  • Sensoji Temple
    9.9 km
  • Tokyo Skytree
    11.0 km
Nearby landmarks
  • Tokyo Metropolitan Government Building observation room
    140 m
  • Shinjuku Sumitomo Building
    140 m
  • Tocho Mae Subway Station
    150 m
  • Memorial Museum for Soldiers, Detainees in Siberia, and Postwar Repatriates
    150 m
  • Tokyo Metropolitan Government Buildings
    160 m
  • Tokyo Metropolitan Government Office
    180 m
  • Tokyo Tourist Information Center, Tokyo Metropolitan Government Building
    190 m
  • Tokyo Marathon
    190 m
  • Shinjuku Skyscraper District
    210 m
  • Tokyo Wonder Wall
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age of guests to stay is 20 years if unaccompanied by an adult.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)3993 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants5
  • Room voltage100
  • Year property opened1980
  • Most recent renovation2009
Parking
  • Daily parking fee1500 JPY

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The facilities, services, and the opening hours of the property is subject to change. Please refer to their official website for any update.

Reviews of Hyatt Regency Tokyo from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.8
Facilities8.2
Location8.3
Room comfort and quality8.5
Service8.7
Value for money7.9
High score for Tokyo
Rating
9+ Exceptional (244)
8-9 Excellent (180)
7-8 Very Good (216)
6-7 Good (54)
<6 Below Expectation (64)
Time of the year
Mar - May (171)
Jun - Aug (180)
Sep - Nov (190)
Dec - Feb (217)

Show reviews that mention 

Showing 758 verified guest comments
12345
10.0
Exceptional
Bee from Singapore
Family with young children
View Twin Room
Stayed 4 nights in December 2022

Exceptional”

Room is spacious and big enough for a family of 5 with luggage. Subway Station exit is just beside hotel. Nice city view from the room. However, the room doesn't come with breakfast and breakfast price is too costly.

Reviewed December 12, 2022

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9.6
Exceptional
Dan from United States
Family with teens
1 King Bed
Stayed 3 nights in November 2022

Exceptional”

My wife and I had previously stayed at the Hyatt Regency and were pleased with the hotel. Pre-pandemic the hotel provided a shuttle service to and from Shinjuku station that ran about every 30 minutes which we found to be very convenient and helpful. At our current stay, we found the shuttle service had been discontinued. It is not a difficult walk but it still takes about 15 minutes to walk to the station. The metro was not that convenient and with a group of 6, we needed 2 taxis to make our way back and forth. The hotel is fine and we had no complaints regarding our accommodations but the lack of a shuttle as in the past was an inconvenience that was not anticipated.

Reviewed December 02, 2022

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10.0
Exceptional
Kartika from Indonesia
Family with young children
View Twin Room
Stayed 5 nights in December 2022

Amazing Hotel”

Hotel is in good location, great staff and best service. Thanks

Reviewed January 04, 2023

See room deals

10.0
Exceptional
liong from Indonesia
Family with young children
View Twin Room
Stayed 2 nights in December 2022

Great hotel”

Nice hotel, great location, everything fine

Reviewed February 06, 2023

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9.6
Exceptional
Gary from Singapore
Solo traveler
Deluxe View Room with King Bed
Stayed 9 nights in November 2022

Amazing stay!”

The staffs were all very friendly and helpful. Never fail in any tasks given to them and that made the whole experience at the hotel a wholesome one! Will highly recommend!👍🏻

Reviewed December 01, 2022

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9.6
Exceptional
Minjee from South Korea
Solo traveler
1 King Bed
Stayed 3 nights in July 2022

Very helpful staffs”

The staffs were very cooperative and paid attention on my every requests. (e.g. room allocation&air purifier) Spacious rooms were nice. I had a comfortable stay.

Reviewed July 18, 2022

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9.6
Exceptional
G from Singapore
Family with young children
View Twin Room
Stayed 1 night in October 2022

Stellar team”

Attentive, helpful and knowledgeable staff. Would give it 6 stars if I could.

Reviewed October 16, 2022

See room deals

10.0
Exceptional
Yin from Singapore
Couple
View Twin Room
Stayed 7 nights in November 2019

Great Stay”

Excellent location, great service! Waiting impatiently to stay again!

Reviewed April 23, 2021

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8.8
Excellent
Ma from Philippines
Family with young children
View Twin Room
Stayed 4 nights in January 2023

Japan Family Trip”

Hyatt Regency Tokyo is a great hotel to stay when in Shinjuku. The only comment I have is they have terminated their shuttle service to and from the Shinjuku Central Station which makes it difficult for a family group to navigate. Although they have train access from below the hotel one still needs to go to the central station to be able to move around.

Reviewed January 10, 2023

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9.6
Exceptional
Vibol from Cambodia
Family with young children
View Twin Room
Stayed 5 nights in November 2022

Exceptional”

Good location for family travel as it is closed to train station.

Reviewed November 16, 2022

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8.4
Excellent
Chan from Hong Kong SAR, China
Family with young children
View Twin Room
Stayed 1 night in December 2022

Clean and comfort stay”

Comfortable big room Excellent restaurant Location is a bit far from shopping mall No shuttle to subway station anymore

Reviewed December 27, 2022

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8.8
Excellent
Emilie from Philippines
Family with young children
View King Bed
Stayed 10 nights in December 2019

Nice hotel with great staff ”

The hotel is quite far from the shopping district but they offer a shuttle service right in the Odakyu shopping district. It runs every 20 min so made it quite convenient. The staff on the reception was very accommodating but the restaurant staff was not so good. The hotel needs renovation. Otherwise, it was a good hotel considering they accommodated a 3rd person in our room with no charge.

Reviewed January 03, 2020

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8.4
Excellent
Tsz from Netherlands
Business traveler
1 King Bed
Stayed 8 nights in September 2022

Value for money. Nice service from Staff”

Its right next to the Tochōmae station. However if you want to go to shinjuku station you have to walk like 10 mins. But still good location. view of the room is nice. Gym got good view too. However it closes very early like 20:00

Reviewed September 17, 2022

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8.4
Excellent
Wing from Hong Kong SAR, China
Family with teens
2 Twin Beds
Stayed 3 nights in December 2022

Good stay with some minor issues”

Room is big enough, facilities are enough, staff are very nice and helpful, good stay however the room is too dim, and the toilet is with flushing problem, the water cannot be changed to a hogher temperature

Reviewed December 16, 2022

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8.4
Excellent
Henry from Singapore
Family with young children
View Twin Room
Stayed 1 night in December 2022

Excellent”

Posh looking hotel with good customer service but the rooms need some renovation. Dated. With the amount paid, can get nicer hotel.

Reviewed December 30, 2022

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8.0
Excellent
Erick from Indonesia
Family with young children
View Twin Room
Stayed 5 nights in December 2022

Hotel was ok but not great”

The saddest parts is that there is no more free shuttle bus that goes around the hotel and shinjuku station.

Reviewed December 28, 2022

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7.2
Very good
kenneth from Philippines
Family with young children
View King Bed
Stayed 4 nights in December 2022

Old Hotel”

We book this Hotel because almost all 5star hotel (including Sjangril La) was fully booked during our stay. The staff of this hotel was great. The room size was decent considering it is in Shinjuku. The food in the Restaurant has alot of room for improvement. Very limited Room Service. Bar closes at 10pm. No Alfresco Dinning. Overall I don't think I will visit this hotel in my next JP trip.

Reviewed January 06, 2023

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8.0
Excellent
James from Singapore
Business traveler
1 King Bed
Stayed 5 nights in February 2019

Great hotel reliable staff”

as always great hyatt branch, location is a bit off but great shelter everywhere

Reviewed January 17, 2020

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7.6
Very good
See from Singapore
Family with young children
View King Bed
Stayed 3 nights in December 2022

Helpful staffs”

Friendly and professional staffs

Reviewed December 22, 2022

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7.2
Very good
Wayne
Group
View Twin Room
Stayed 10 nights in October 2019

Riding on their name”

Hotel is okay but there are lots of nice hotels in Tokyo at much better price points. For tourism, it's just out of reach of anywhere noteworthy so requires a 10min walk or taxi ride. Suggest tourists stay in more central locations and save cash. Rooms also need a revamp, ours were out of the 90's

Reviewed January 06, 2020

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