Residences Doha West Bay
Conveniently situated in the West Bay & Diplomatic Area part of Doha, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Swimming pool [outdoor]
Check-in/out [express]
Luggage storage
Exceptional”
Staff are accomodating, spacious and clean rooms... everything are worth
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Dear Glea, Thank you so much for your valuable feedback. We are so glad that you had a wonderful stay with us. We definitely looking forward to welcoming you back for another wonderful experience. Best Regards Jishnu Prakash Assistant Front Office Manager
Exceptional”
Deluxe 1 bed apt, very well equipped, very clean, friendly and helpful staff , convenient location with Mall, Metro, other hotel restaurants close by
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Dear Nigel, Thank you so much for your valuable feedback. We are so happy to hear that you had a wonderful stay with us. Looking forward to welcoming you back for another wonderful stay. Best Regards Jishnu Prakash Assistant Front Office Manager
40/60 satisfaction”
At first entrance we thought it was cool. But once we were finally settling in, I was dissapointed. Maybe the hotel is getting old coz there is a smell of mold-like and its irritating to the nose. The carpet were not properly vacuumed, bed sheets are old, dishwasher have cockroaches, some part of tv set is dusty.
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Dear Janina, Thank you so much for your valuable feedback. We are sorry to hear that you have faced the above problems. Please accept our sincere apologies for the same. We will report it to the concerned department. Please give us another chance to change your satisfaction percentage. Best Regards Jishnu Prakash Assistant Front Office Manager
Excellent”
Hyatt Residences is well located at West Bay close to amenities and a shopping mall.The staff are friendly and helpful and had a good welcome by Ashish. The studio room comes with a separate sitting area and a fully equipped kitchen.Cleanliness is good with a comfortable bed.The bathroom tends to get slippery as the floor gets wet as the bath tub has no shower screens. There are no in-house F&B facilities; however there are nearby eating places and coffee making facilities in the room.
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Dear Mr. Singh, Thank you so much for taking the time to review the property, it pleases me greatly to hear you had such a great time. Sorry for the inconvenience regarding the shower screens and the F & B facilities but we are in a process of getting an outlet in the residences soon. I will be sure to pass your comments on to the team, as this is a great encouragement for them to keep up the good work. I hope you will make a return visit soon. Regards Jishnu Prakash Assistant Front Office Manager
My 2nd home in Doha”
Celebrated my birthday party last weekend in Hyatt Residences and it was awesome! It wouldn't be possible without the help of the Hyatt Residences management and staff. As always, they have been really helpful with all our requests, especially Ms. Ann, the Guest Service Officer who assisted me from booking the room until checkout, and Allan, the lifeguard who helped us in finding my friend's pendant under the pool. The whole room is huge and clean, the beds are comfortable, the kitchen is well equipped with all the things you need for cooking. There are two pools available, one at the rooftop and one at the ground floor with sauna and steam room as well. Overall, it was a very good experience. That's why I keep coming back to this hotel.
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Dear Jayvert, Thank you so much for your valuable feedback and your loyalty. The feedback will be shared with all the team for motivational purpose. Looking forward to welcoming you back soon. Regards Jishnu Prakash Assistant Front Office Manager
My second home”
Hyatt has always been our go-to place whenever we want to have some sort of staycation or throw a party, and this time it was my Birthday Party. We were so lucky to have booked this hotel at a very cheap price through Agoda, with a book-now-pay-later option. Location is excellent, just a stone's throw away from City Center Mall. Upon entry to our unit, it smells fresh, everything was very clean, and all the rooms were neatly organized. There was even a basket of fruits in the middle of the dining table. Staff have been really helpful, accommodating, and very patient with all our requestsss (yes, there were a lot!). With regard to the facilities, I should have given a score of 5 if only there was at least a small restaurant or even a shop where we can buy some emergency stuff without going to the mall, especially in a very hot and humid afternoon. Overall, our experience was fantastic! Thank you Hyatt Residences for having us!
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Excellent location”
The hotel is located in the middle of the city centre and close to many shopping centres. I stayed in one bedroom apartment for 3 days. The room is clean and all the facilities are in excellent condition. I would recommend this hotel to other visitors to Westbay Doha.
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Dear Zuhairah, Greetings from Hyatt Residences Doha West Bay ! Thank you so much for taking the time to review the property, it pleases me greatly to hear you had such a great time. I will be sure to pass your comments on to the team, as this is a great encouragement for them to keep up the good work. Regards Jishnu Prakash Assistant Front Office Manager
You get what you pay for”
Room - suite was big enough but no desk chair for desk (had to ask. when it came, it was in a sad condition. Torn.) Carpets has turn into grey patches in most area. Sofa is dirty as well. Bring or ask for more pillows. Provided too soft. Kitchen is very small but functional. Facitilities - 2 small pools (rooftop was under renovation.) Gym tiny but theres treadmill since thats what most ppl are after anyways. I wouldnt say its a old hotel coz its less than 6 years old but the maintainence has been almost to none. Hence why it looks like one. BUT for the price & location (3 mins walk to city centre), you get what you pay for.
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Nice location and service”
It is a perfect location to look around Doha and the service was very nice.
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Dear Kiyong, Thank you so much for your valuable feedback. We are glad that you have enjoyed the stay with us.Loking forward to welcoming you back soon. Regards Jishnu Prakash Assistant Front Office Manager
Had a great stay. Room is spacious and very comfortable.”
A must stay hotel in Doha.
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Exceptional”
VERY nice, friendly, and polite staff. the place is very clean. staff in the reception area are very helpful.
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Dear Cirio, Greetings ! Thank you so much for your valuable feedback. We will be sharing with our entire team for motivational purpose. Looking forward to welcoming you back soon. Regards Jishnu Prakash Assistant Front Office Manager
Luxury apartment!!”
We had a fantastic time here. Staff were very friendly, helpful and welcoming. Our apartment was better than we expected. Kitchen had all the utilities/kitchenware we needed to prepare meals comfortably. The only thing missing was a sponge and washing up liquid to do the dishes which would have made things perfect for us. Lots of storage space available. Very clean!!! But must be careful after the housekeeping mops the floors.. Slipped a few times due to the soapy solution being used..very slippery! Enjoyed the city view in bed. We had a superb time here and would return here once again...
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Reception poor service”
At the arrival to Hyatt Residence it is realized 2 rooms are booked, we only required one room. The receptionist would correct the situation. We have been charged for 2 rooms after the arrival. When contacting the same receptionist, it was explained we will be charged for 2 rooms, even though we only had access to one room. Very surpricing and poor service.
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Dear Mr. Peter, Thank you so much for your valuable feedback and we are sorry for the inconvenience caused but please note that the booking was made through Agoda and the payment was done by them with their virtual credit card. Unfortunately we do not have permission to do any amendments in the bookings without their approval which was not received from them. Thank you so much for your understanding. Regards Jishnu Prakash Assistant Front Office Manager
Great place my usual weekend place”
Great staff with nice rooms and close proximity to city Centre. Only cons is no internal food and no shops within walking distance.
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Good Residential ”
the place and location is very good and very accessible to Mall, however there is no coffee and toothpaste in room which is available in other residential but there is complementary fruits on the table. highly recommended...
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Good place family oriented with nice facilities. ”
Pros, Amazing staff Rooms are mostly clean Quiet location Many parking spots Close to city Centre Cons, No food from the hotel but many restaurants deliver even at late hours
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nice stay”
I had excellent stay and always make my booking with this hotel
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Very good”
Pros: Good value for Money. Nice Location. Cons: Poor Lighting. Unmaintained and unchecked appliances (some appliances were not functional and some were faulty) This is the second time I stayed in this hotel but I am more satisfied with our previous stay than this.
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Dear Conie, Thank you so much for your valuable feedback and please accept our sincere apologies for the inconvenience caused. We are sad to heard that you have faced issues with our appliances and it will be shared with the concerned department for improvement purpose. We will make sure that your future stay will be taken care. Looking forward to welcoming you back soon. Regards Jishnu Prakash Assistant Front Office Manager
Excellent”
Children enjoyed our stay. Reception staff were very helpful (Hasna in particular). Would recommend the place.
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Dear Gem, Greetings ! Thank you so much for your valuable feedback. It will be shared with our rest of the team for motivational purpose. Looking forward to welcoming you soon. Regards Jishnu Prakash Assistant Front Office Manager
The usual place where I stay when i'm on short time travel”
Amazing staff and service Great flat overall Many parking spots Quiet family oriented hotel Highly recommended.
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