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Meeting room(s), Ibis Astana in Nur-Sultan
Standard Room with Double Bed, Ibis Astana in Nur-Sultan
Facilities, Ibis Astana in Nur-Sultan
Lobby, Ibis Astana in Nur-Sultan
Lobby, Ibis Astana in Nur-Sultan
Interior view, Ibis Astana in Nur-Sultan
Ibis Astana

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8.1

Excellent

16 reviews

16 reviews

Housekeeping2
Breakfast1
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Astana Mall 230 m
Independence Square and Kazak Eli Monument 550 m
Rakhmet 760 m
Eurasia 1.2 km
Monument to Khan Kenesary 1.4 km
Kulanshi 1.7 km
Palace of Peace & Harmony 1.7 km
Sport Complex Kazakhstan 1.9 km
Has Sanat 2.4 km
Triumphal Arch Mangilik El 2.5 km

Ibis Astana

38 Tauelsizdik Ave, Almaty District, Nur-Sultan, Kazakhstan, 10000 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Almaty District part of Nur-Sultan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nursultan Nazarbayev International Airport. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Value for money8.6
Location rating7.8

Rooms available at Ibis Astana

Premium Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Luxury room with double bed and sofa, city view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room with Double Bed
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premium Room Twin Bed
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Double Room with City View
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Twin Room with City View
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Prestige Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Twin Room (City View)
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Ibis Astana provide shuttle service for getting around?

For your convenience when traveling around the city, Ibis Astana offers None right where you need it making it simple for you to get to places conveniently.

Does Ibis Astana provide laundry services?

Yes! Ibis Astana features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What procedures does Ibis Astana take in terms of hygiene, safety, and cleanliness?

Ibis Astana fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, body thermometer, staff trained in safety protocol, sterilizing equipment, free face masks, first aid kit, and temperature check for guests and staff for all rounded safety precautions and hygiene protocols.

Does Ibis Astana feature an option for contactless check-in and check-out?

At Ibis Astana, visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What interesting attractions are close by Ibis Astana that are in walking range?

While residing at Ibis Astana, kick start your trip by visiting the closest attractions that are within walking distance to the property which include Astana Mall and Independence Square and Kazak Eli Monument.

What are the property's policies for children's bedding at Ibis Astana?

Ibis Astana's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Ibis Astana's staff members communicate?

Ibis Astana can speak up to 6 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past guests love most about Ibis Astana?

Verified guests that stayed at Ibis Astana have given this property a rating of 8.526 for its remarkable value for money as the primary highlight for their stay.

What is the average rating that verified Solo travelers' have given to Ibis Astana?

Past solo travelers that have stayed at this property have given Ibis Astana an average rating of 7.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Ibis Astana?

Past couple travelers that have stayed at this property have given Ibis Astana an average rating of 7.5. You can look up on more specific customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Ibis Astana?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to Ibis Astana?

The nearest airport to Ibis Astana is Nursultan Nazarbayev International Airport, 12.0 km away.

See map

Explore the neighborhood

What people love about Ibis Astana

  • 10

    Exceptional
    Cleanliness

    "Grateful that it was so warm as it was -12 outside and it was spotlessly clean."

    Rachel

    |

    January 8, 2020

  • 10

    Exceptional

    "I'm fully satisfied with the stay at Ibis Astana, and would stay there again next time."

    Nikita

    |

    July 12, 2023

Overall rating:

8.1

Excellent
16 reviews
Cleanliness
8.5
Facilities
7.4
Location
7.8
Read all reviews >
More about Ibis Astana

More about Ibis Astana

Ibis Astana

Getting in and around Nur-Sultan is a breeze when staying at Ibis Astana, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Ibis Astana. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Shuttle services provided by Ibis Astana makes it easy to plan your day trips, sightseeing, and more around Nur-Sultan.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Ibis Astana thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Ibis Astana from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Ibis Astana even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator at your disposal. Ibis Astana also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Ibis Astana begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Ibis Astana, with their exclusive service.
Ibis Astana offers unique recreational opportunities for all guests. Get social at the hotel's shared lounge and TV area, where you can meet other guests.

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Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Taxi

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Polish
  • Russian
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • On-site entertainment
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
ibis Kitchen
  • Cuisine: Asian, European, Local
  • Menu: Buffet, A-la-carte

Location

38 Tauelsizdik Ave, Almaty District, Nur-Sultan, Kazakhstan, 10000
Very good
Location

7.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee3000 KZT
Extras
  • Breakfast charge (unless included in room price)4400 KZT
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 224
  • License Id / Local Tax ID/ Entity NameTWB

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Ibis Astana from real guests

Provided by verified guests of Agoda
8.1
Excellent
Cleanliness8.5
Facilities7.4
Location7.8
Service8.3
Value for money8.6
High score for Nur-Sultan
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (1)
Sep - Nov (2)
Dec - Feb (1)

Show reviews that mention 

Showing 4 verified guest comments
10.0
Exceptional
Nikita from United States
Solo traveler
Standard Room with Double Bed
Stayed 3 nights in July 2023

Fully satisfied”

Stayed in the hotel for 3 days, while in Astana. It was a little bit more costly than other options I considered, but overall glad that I chose it. Wish the cost would be lower, that would make it a great bargain. Otherwise, I'm fully satisfied with the stay at Ibis Astana, and would stay there again next time.

Reviewed July 12, 2023

See room deals

Dear Nikita, Thank you for great review of our hotel! We are pleased to know that you enjoyed your stay at ibis Astana. Hope to see you again very soon.

Responded July 24, 2023
Ibis Astana
10.0
Exceptional
Rachel from United Kingdom
Solo traveler
Standard Room with Double Bed
Stayed 1 night in January 2020

Great”

I had a longish lay over and booked the hotel last minute- the staff were lovely, I was given tea with lemon and honey for my raging sore throat and everyone wa super helpful ( I had accidentally checked all my belongings in hold luggage). Grateful that it was so warm as it was -12 outside and it was spotlessly clean. Wish I could have stayed longer which is a first for a layover!

Reviewed January 09, 2020

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8.8
Excellent
Allen from United States
Couple
Standard Room with Double Bed
Stayed 4 nights in September 2018

A good place to stay”

Staff was very friendly and helpful. Rooms were neat and clean. Only drawback we found was lack of many places to eat in walking distance but the hotel restaurant was convenient and served a variety of good selections including breakfast.

Reviewed September 26, 2018

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10.0
Exceptional
VADES from China
Business traveler
Stayed 3 nights in September 2018

great”

everything is great. Perfect position to take taxi and bus. Bus 51 can take you to the biggest shopping mail. Astana mall is also very near that you can have lunch and supper there. you can fine ordinary small shop just behind. A medicine shop is also very close. negotiate your airport drop off for about 2000 to 2500kz money. normal fare to and from the airport is 3000kz money.

Reviewed September 05, 2018

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