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ibis Birmingham New Street Station
ibis Birmingham New Street Station
ibis Birmingham New Street Station
ibis Birmingham New Street Station
ibis Birmingham New Street Station
ibis Birmingham New Street Station
ibis Birmingham New Street Station

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7.9

Very good

145 reviews

145 reviews

Housekeeping8
Shops5
Breakfast4
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Glee Club

30 m

Day In Supermarket

40 m

China Palace

60 m

Prague

80 m

Birmingham Hippodrome

90 m

Popular landmarks
Birmingham New Street Railway Station

320 m

Birmingham Museum & Art Gallery

770 m

Library of Birmingham

910 m

Symphony Hall

970 m

Thinktank Birmingham Science Museum

1.1 km

Closest landmarks
Hurst Street at Ladywell Walk

40 m

Hurst Street outside Arcadian

110 m

Hill Street o/s Holiday Inn

130 m

Sunflower Lounge

130 m

Arcadian Car Park

150 m

ibis Birmingham New Street Station

Ladywell walk, Birmingham City Center, Birmingham, United Kingdom, B5 4ST - See map

Make your best journey to Birmingham with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. It's centrally located in Birmingham City Center only 320 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Cadbury World. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Birmingham

Check-in [24-hour]

320 meters to public transportation

Inside city center

100 meters to Birmingham Hippodrome

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Bar

Restaurants

Your dates are popular among travelersUsers are booking a place in Birmingham every 17 minutes on Agoda.com
Value for money7.9
Location rating8.7
Nearest airportBirmingham Airport (BHX)
Distance to airport11.4 km

Rooms available at ibis Birmingham New Street Station

Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
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Standard Twin Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 2 single beds
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Family Room with 1 Double Bed and 1 Single Bed
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 single bed and 1 double b...
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Triple Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 double bed and 1 single b...
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DOUBLE Double room with 1 double bed
...
    Enter dates to see prices
    Family room with 1 double bed + 1 single bed
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    SUPERIOR 2 BEDS WITH VIEW
    ...
      Enter dates to see prices
      Double Twin Room
      ...
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        Superior King
        ...
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          Frequently asked questions

          What time is check-in and check-out at ibis Birmingham New Street Station?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to ibis Birmingham New Street Station?

          For those who wish to drive their own cars, ibis Birmingham New Street Station has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Birmingham with private transportation, the hotel can arrange both taxis or car rental.

          Is breakfast offered at ibis Birmingham New Street Station?

          Start your mornings right, with the continental and buffet breakfast options offered at ibis Birmingham New Street Station. Adults can enjoy breakfast offered with an additional charge of 9 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What is the smoking policy at ibis Birmingham New Street Station?

          Ibis Birmingham New Street Station does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to ibis Birmingham New Street Station?

          The closest train, metro, or bus station to ibis Birmingham New Street Station is Birmingham New Street Railway Station, 320 m away.

          What restaurants are nearby ibis Birmingham New Street Station?

          Ibis Birmingham New Street Station’s neighborhood is Birmingham City Center which includes popular restaurants such as MyLahore, Marco Pierre White Steakhouse Bar & Grill and Figure of Eight.

          What popular shopping places are close to ibis Birmingham New Street Station?

          Ibis Birmingham New Street Station is located in Birmingham City Center area which features shopping places such as Bullring & Grand Central Birmingham, Grand Central and The Mailbox.

          What are popular attractions near ibis Birmingham New Street Station?

          Ibis Birmingham New Street Station’s location in the Birmingham City Center neighborhood makes it close to famous attractions including National SEA LIFE Centre Birmingham, Birmingham Museum & Art Gallery and Birmingham Back to Backs.

          What popular natural sightseeing spots are close to ibis Birmingham New Street Station?

          Ibis Birmingham New Street Station’s nearby natural sights include City Centre Gardens and Redpoint Climbing Centre located in the same Birmingham City Center area.

          Show more questions
          See map

          Explore the neighborhood

          What people love about ibis Birmingham New Street Station

          • 8

            Very good

            "It is really convenient place to who are looking for a place to stay in Chinatown."

            Thi

            |

            November 17, 2022

          • 10

            Exceptional
            Breakfast

            "Breakfast has a lovely selection and well prepared;"

            Helen

            |

            October 24, 2022

          • 8.4

            Excellent
            Location

            "Very close to food and shopping."

            Keng

            |

            July 5, 2022

          Overall rating:

          7.9

          Very good
          145 reviews
          Cleanliness
          8.0
          Facilities
          7.4
          Location
          8.7
          Read all reviews >
          What travelers say they love:
          The staff were very friendly and helpful.
          Ariani from Indonesia
          Solo traveler
          More about ibis Birmingham New Street Station

          More about ibis Birmingham New Street Station

          ibis Birmingham New Street Station

          Get the most from an urban escape in Birmingham when you book a room at ibis Birmingham New Street Station. Located right in the city center, ibis Birmingham New Street Station saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Birmingham that most travelers never see, with a stay at ibis Birmingham New Street Station -- located only 5.5 km from Cadbury World. Find yourself incredibly close to Birmingham New Street Railway Station. Just 320 m away, you can pack more into every day with simple transportation access with a stay at ibis Birmingham New Street Station.
          At ibis Birmingham New Street Station, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Birmingham even more convenient. Guests can enjoy convenient available parking right at the hotel.
          Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at ibis Birmingham New Street Station thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
          Smoking is allowed only in the designated smoking areas provided by hotel.
          All rooms at ibis Birmingham New Street Station are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker at your disposal.
          ibis Birmingham New Street Station also provides a hair dryer in some of its bathrooms for your convenience.


          Dining and things to do

          Every day at ibis Birmingham New Street Station begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
          Apart from amenities and services, ibis Birmingham New Street Station goes the extra mile to make sure all guests make the most of their time. Get social at the hotel's shared lounge and TV area, where you can meet other guests.

          Amenities and facilities
          Very good
          Facilities

          7.4

          Most talked about facilities

          Housekeeping

          8 mentions

          Food & Dining

          1 mention

          Internet

          1 mention

          View

          1 mention

          Languages spoken

          • English
          • Arabic
          • Finnish
          • French
          • Greek
          • Hindi
          • Italian
          • Latvian
          • Polish
          • Portuguese
          • Spanish
          • Thai

          Accessibility

          • Wheelchair accessible

          Internet access

          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Billiards

          Cleanliness and safety

          • Anti-viral cleaning products
          • Body thermometer
          • Breakfast takeaway service
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Doctor/nurse on call
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Guest rooms seal after sanitization
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Hygiene certification
          • Individually-wrapped food options
          • Physical distancing of at least 1 meter
          • Protective screens in common areas
          • Room sanitization opt-out available
          • Rooms sanitized between stays
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Shared stationery removed
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alternative meal arrangement
          • Bar
          • Kitchen
          • Restaurants
          • Room service

          Services and conveniences

          • Contactless check-in/out
          • Currency exchange
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Heating in public area
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          For the kids

          • Family room
          • Kids meal

          Access

          • CCTV in common areas
          • CCTV outside property
          • Check-in/out [express]
          • Check-in/out [private]
          • Check-in [24-hour]
          • Dog-friendly
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms

          Getting around

          • Car park [charges apply]
          • Car park [on-site]
          • Rental car
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Blackout curtains
          • Coffee/tea maker
          • Daily housekeeping
          • Desk
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Ironing facilities
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Telephone
          • Toiletries
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Full English/Irish
          • Gluten-free
          Restaurants on site

          Restaurant

          • Cuisine: American, Asian, British
          • Menu: Buffet
          Location
          Ladywell walk, Birmingham City Center, Birmingham, United Kingdom, B5 4ST
          Excellent
          Location

          8.7

          Airports

          • Birmingham Airport (BHX)
            11.4 km
          • Coventry Airport (CVT)
            30.5 km

          Public transportation

          • Birmingham New Street Railway Station
            320 m
          • Birmingham Moor Street Train Station
            550 m

          Hospital or clinic

          • Polmed Midlands
            480 m

          Shopping

          • Bullring & Grand Central Birmingham
            350 m

          Convenience store

          • Sainsbury's Local
            1.1 km

          Cash withdrawal

          • ATM
            20 m
          What's nearby

          Popular landmarks

          • Birmingham Hippodrome
            90 m
          • Birmingham Back to Backs
            100 m
          • Birmingham New Street Railway Station
            320 m
          • Birmingham Museum & Art Gallery
            770 m
          • Library of Birmingham
            910 m
          • Symphony Hall
            970 m
          • Thinktank Birmingham Science Museum
            1.1 km
          • National SEA LIFE Centre Birmingham
            1.1 km
          • Cadbury World
            5.6 km
          • National Exhibition Centre
            12.1 km

          Nearby landmarks

          • Glee Club
            30 m
          • Hurst Street at Ladywell Walk
            40 m
          • Day In Supermarket
            40 m
          • China Palace
            60 m
          • Prague
            80 m
          • Birmingham Hippodrome
            90 m
          • Birmingham Back to Backs
            100 m
          • Hurst Street outside Arcadian
            110 m
          • Hill Street o/s Holiday Inn
            130 m
          • Sunflower Lounge
            130 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • The property requires a refundable security deposit of GBP 50 upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out from12:00
          • Check-out until12:00

          Extras

          • Breakfast charge (unless included in room price)9 GBP
          Property announcements

          Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

          In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

          The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

          Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

          Reviews of ibis Birmingham New Street Station from real guests

          Provided by verified guests of Agoda
          7.9
          /
          10
          Cleanliness8.0
          Facilities7.4
          Location8.7
          Room comfort and quality7.4
          Service8.2
          Value for money7.9
          High score for Birmingham
          Rating
          9+ Exceptional (27)
          8-9 Excellent (14)
          7-8 Very Good (22)
          6-7 Good (18)
          <6 Below Expectation (9)
          Time of the year
          Mar - May (19)
          Jun - Aug (28)
          Sep - Nov (24)
          Dec - Feb (19)
          All guests (145)
          All room types
          All languages

          Show reviews that mention 

          Showing 90 verified guest comments
          12345
          10.0
          Exceptional
          MOHAMED from Malaysia
          Couple
          Standard Double Room
          Stayed 1 night in October 2019

          Excellent accomodation in the heart of Birmingham”

          We were looking for accommodation in a hurry as we didn't expect to stay in Birmingham overnight and we decided to take a chance on this hotel. We were certainly glad that we did. It was certainly WAY BETTER than what what expected for the price that we paid. Real value for money. Excellent hotel and facilities for the price.

          Reviewed February 24, 2021

          See room deals

          Dear MOHAMED, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          10.0
          Exceptional
          Alison from United Kingdom
          Couple
          Family room with 1 double bed + 1 single bed
          Stayed 1 night in September 2021

          Would recommend ”

          Great spot for theatre, restaurants. Could hear some noise from bars but still had good nights sleep. Helpful staff. Food ( good choice and full breakfast bar on offer)and bar at hotel. Only thing I would say is needs a hairdryer in room.

          Reviewed September 26, 2021

          See room deals

          Dear Alison, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          10.0
          Exceptional
          Nicole from Australia
          Couple
          Standard Double Room
          Stayed 1 night in March 2019

          Lovely short stay!”

          Loved this hotel so fun and modern , Felt very safe with so many staff around and lovely atmosphere , so many options of things to do and eat whilst there great location , highly recommend !

          Reviewed March 28, 2019

          See room deals

          10.0
          Exceptional
          Clifford from United Kingdom
          Couple
          Standard Double Room
          Stayed 3 nights in June 2019

          very good value”

          all the staff we met were a credit to the the hotel

          Reviewed June 06, 2019

          See room deals

          10.0
          Exceptional
          Jetsada from Thailand
          Solo traveler
          Standard Double Room
          Stayed 1 night in May 2021

          Good location and nice stay”

          Comfy quite room (it's on the other side of the pub area)

          Reviewed June 09, 2021

          See room deals

          Dear Jetsada, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          9.6
          Exceptional
          Joanne from United Kingdom
          Group
          Standard Twin Room
          Stayed 1 night in October 2021

          Ibis, Ladywell Walk, Birmingham ”

          Well situated within 5 min walk from New Street Station. Close to Hippodrome and Alexandra theatres. Staff and security were helpful

          Reviewed October 05, 2021

          See room deals

          Dear Joanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          9.6
          Exceptional
          Woo from Malaysia
          Couple
          Standard Double Room
          Stayed 2 nights in June 2022

          Noisy”

          All is good except for the noise !!!!!

          Reviewed June 19, 2022

          See room deals

          Dear Woo, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          9.2
          Exceptional
          Ariani from Indonesia
          Solo traveler
          Standard Twin Room
          Stayed 7 nights in August 2019

          Worth it”

          The staff were very friendly and helpful. Took only minutes to go to the City centre. I’ve had the best experience in here since I stayed for a week.

          Reviewed September 11, 2019

          See room deals

          9.2
          Exceptional
          michael from United Kingdom
          Solo traveler
          Standard Twin Room
          Stayed 2 nights in December 2018

          Great hotel for price”

          I stay here every time I visit Brum, good price, great location.

          Reviewed July 27, 2019

          See room deals

          9.2
          Exceptional
          Mark from United Kingdom
          Couple
          Standard Twin Room
          Stayed 1 night in January 2020

          Thank you”

          Thank you rooms good beds bit small easy check in

          Reviewed January 08, 2020

          See room deals

          8.8
          Excellent
          Natasha from United Kingdom
          Group
          Family Room with 1 Double Bed and 1 Single Bed
          Stayed 2 nights in April 2022

          Big room!”

          As a group of 3 girls we were expecting a bunk bed or tiny room however the room was really big and had a double and single. Loved our stay.

          Reviewed April 15, 2022

          See room deals

          Dear Natasha, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          8.8
          Excellent
          Glenn from United Kingdom
          Solo traveler
          Standard Twin Room
          Stayed 2 nights in August 2021

          Staff”

          Check in receptionist, Victoria, was exceptional.

          Reviewed August 18, 2021

          See room deals

          Dear Glenn, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          8.0
          Excellent
          Roy from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in February 2020

          Good, but don’t expect to get any sleep”

          Staff, room, location & breakfast were fine. Heating in room is way to loud & you can’t turn it off. We also had loud music until 3.30 in the morning. Didn’t get a wink of sleep. We were in room 141 So if you don’t want to sleep, it’s worth a stay.

          Reviewed February 16, 2020

          See room deals

          8.4
          Excellent
          Keng from Singapore
          Family with teens
          Family Room with 1 Double Bed and 1 Single Bed
          Stayed 2 nights in June 2022

          Excellent”

          Very close to food and shopping. Close to train station. Good value for money in terms of proximity

          Reviewed July 05, 2022

          See room deals

          Dear Keng, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          8.4
          Excellent
          Mcgrath from United Kingdom
          Family with young children
          Standard Twin Room
          Stayed 2 nights in January 2020

          Excellent”

          Rooms very small and basic but clean

          Reviewed January 20, 2020

          See room deals

          7.2
          Very good
          Hong from United Kingdom
          Solo traveler
          Standard Twin Room
          Stayed 1 night in August 2019

          Good location in Chinatown but spoiled by hooligans and noise”

          Excellent location for Chinatown food and city centre shopping but my sleep is badly disturbed by I think the nightclubbers who stayed up until 3 am ,shouting loudly, visit each other by knocking and bang the door, somehow I was scared that they will come to my room by mistake if I didn’t lock the door properly. There are also clubbing music with heavy bass on until 3am, I slept badly due to all this. I think there should be security man work in the hotel to stop this kind of behaviour or good people will not rebook.

          Reviewed August 12, 2019

          See room deals

          6.8
          Good
          val from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in December 2019

          First time at new street”

          Clear train departure announcer

          Reviewed December 22, 2019

          See room deals

          4.8
          Mark from United Kingdom
          Couple
          Family room with 1 double bed + 1 single bed
          Stayed 2 nights in November 2021

          Hotel next to nIshtar clubs ”

          Loud music . No sleep

          Reviewed November 29, 2021

          See room deals

          Dear Mark, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dayana Kancheva Assistant General Manager

          Responded August 11, 2022
          ibis Birmingham New Street Station
          9.3
          Exceptional
          Stephen from United Kingdom
          Business traveler
          Stayed 1 night in May 2012

          Great hotel nothing was a problem to the staff”

          Great value non frills but above average value for money

          what a find, this hotel is managed incredibly well, all the staff have a view "can do" attitude. based in the heart of birmingham city in the chinese district, all the shopping you can handle at the bull ring, i left my wife to shop while i attended business at the nec she was overwhelmed with the quality of shops and markets. dinner was a breeze, every style of food possible within 10 mins from hotel. i normally stay at a 4* 10 mins away but will return next opportunity. take the wife most shops are reduced costs against london south (earn brownie points)

          Reviewed May 08, 2012

          See room deals

          9.6
          Exceptional
          michael from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in December 2016

          Great hotel in central location at great price”

          Was very impressed with this ibis. It is modern, funky with great bar/cafe reception area. It is in a great location thought on weekends can be a little noisy if you room looks down into the Arcadian centre, walking distance to Bullring and New Street Station. Room was cosy with good facilities and very clean.

          Reviewed January 20, 2017

          See room deals

          12345
          This is a popular property. Don't miss out!

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