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ibis London Excel Docklands
ibis London Excel Docklands
ibis London Excel Docklands
ibis London Excel Docklands
ibis London Excel Docklands
ibis London Excel Docklands
ibis London Excel Docklands

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8.2

Excellent

2,726 reviews

2,726 reviews

Housekeeping8
Car Park2
Breakfast1
See map

8

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Tower Bridge 6.8 km
Tower of London 6.8 km
London Eye 9.9 km
Big Ben 10.3 km
The British Museum 10.5 km
National Gallery 10.5 km
Buckingham Palace 11.4 km
Madame Tussauds London 12.4 km
V&A - Victoria and Albert Museum 13.6 km
Natural History Museum 13.8 km
Nearby landmarks
London Royal Docks Open Water Swimming 210 m
Royal Victoria Dock and Bridge 230 m
DLR - Custom House for Excel Metro Station 300 m
DLR - Royal Victoria Metro Station 340 m
Emirates Air Line Cable Car - Greenwich Peninsula 340 m
Emirates Air Line Cable Car - Royal Docks 360 m
The Crystal 450 m
ExCeL London Centre 470 m
ExCel Exhibition Centre 480 m
DLR - West Silvertown Metro Station 550 m

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock, Canary Wharf, London, United Kingdom, E16 1AB - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

300 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Car power charging station

Bar

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.1
Distance to city center8 km
Location rating8.0
Nearest airportLondon City Airport (LCY)
Distance to airport1.9 km

Rooms available at ibis London Excel Docklands

Very good
Room comfort & quality

7.7

Sweet Double Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Standard Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
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DOUBLE Brand New : Double SweetRoom by ibis
...
  • Room size: 20 m²/215 ft²
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2 Bedroom Apartment Hot Deal
...
  • Non-smoking
  • Separate shower/bathtub
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2 Bedroom Apartment
...
  • Non-smoking
  • Separate shower/bathtub
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Accessible Standard Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed or 2 single be...
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Double Sweet Room by Ibis
...
  • Room size: 16 m²/172 ft²
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Double Sweet Room by Ibis
...
  • Room size: 16 m²/172 ft²
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Double Sweet Room by Ibis
...
  • Room size: 16 m²/172 ft²
  • 1 double bed
Enter dates to see prices
Double Sweet Room by Ibis
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ibis London Excel Docklands?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ibis London Excel Docklands?

For those who wish to drive their own cars, ibis London Excel Docklands has a car park right on site for maximum convenience. Parking is available for a fee of 16 GBP per day.

Is breakfast offered at ibis London Excel Docklands?

Wake up to a great buffet breakfast at ibis London Excel Docklands. Adults can enjoy breakfast offered with an additional charge of 11 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ibis London Excel Docklands?

Ibis London Excel Docklands features an on-site restaurant for your dining convenience.

What is the smoking policy at ibis London Excel Docklands?

Ibis London Excel Docklands does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to ibis London Excel Docklands?

The closest airport to ibis London Excel Docklands is London City Airport, 1.8 km away.

What is the closest train, metro, or bus station to ibis London Excel Docklands?

The closest train, metro, or bus station is DLR - Custom House for Excel Metro Station, 290 m away from ibis London Excel Docklands.

What restaurants are nearby ibis London Excel Docklands?

Ibis London Excel Docklands is located in Canary Wharf, famous for good restaurants such as Burger & Lobster, Docklands Bar & Grill and The Upper Deck Restaurant & Bar at the Novotel London ExCeL.

What popular shopping places are close to ibis London Excel Docklands?

Shopping options in ibis London Excel Docklands’s Canary Wharf neighborhood include Lloyds of Kew Bookshop, White and Billingsgate Market.

What are popular attractions near ibis London Excel Docklands?

Ibis London Excel Docklands is located in Canary Wharf area, which is famous for attractions such as The Crystal, ExCel Exhibition Centre and Cundy Park.

What popular natural sightseeing spots are close to ibis London Excel Docklands?

Ibis London Excel Docklands is located within Canary Wharf, which makes it conveniently close to natural sights including Ashburton Wood, Ham Creek Wood and Island Gardens.

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Explore the neighborhood

What people love about ibis London Excel Docklands

  • 8.4

    Excellent

    "Good for 2-3 nights stay right next to Excel exhibition center."

    Raunak

    |

    March 1, 2020

  • 10

    Exceptional
    Staff 

    "Friendly staff."

    ashley

    |

    December 3, 2019

  • 9.2

    Exceptional
    Location

    "Great location and value if you are visiting ExCeL"

    kaveh

    |

    November 30, 2019

Overall rating:

8.2

Excellent
2,726 reviews
Cleanliness
8.6
Facilities
7.6
Location
8.0
Read all reviews >
More about ibis London Excel Docklands

More about ibis London Excel Docklands

ibis London Excel Docklands

Wake up to a magical day and enjoy all that London offers with a stay at ibis London Excel Docklands.
The facilities and services provided by ibis London Excel Docklands ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at ibis London Excel Docklands. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker in some rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at ibis London Excel Docklands. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

Visit the sights and local attractions of London during your stay at the hotel. Learn about the city's art history with a day at The British Museum located 10.4 km away, where you can see collections by famous artists. Pose in front of Tower of London located 6.8 km away, and you can always show your friends the time you went to London.

Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

6 mentions

Breakfast

4 mentions

Internet

4 mentions

Languages spoken

  • English
  • Danish
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station

Available in all rooms

  • Accessible by elevator
  • Accessible vanities
  • Additional toilet
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Private bathroom
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Full English/Irish
  • Buffet
Restaurants on site

Fogg's

  • Cuisine: International
Location
9 Western Gateway, Royal Victoria Dock, Canary Wharf, London, United Kingdom, E16 1AB
Very good
Location

8

Airports

  • London City Airport (LCY)
    1.9 km 9 min drive
  • Gatwick Airport (LGW)
    41.9 km

Public transportation

  • DLR - Custom House for Excel Metro Station
    300 m 5 min walk
  • DLR - Royal Victoria Metro Station
    340 m 8 min walk

Hospital or clinic

  • Berg's Pharmacy
    1.3 km

Convenience store

  • Tesco Express
    250 m 1 min drive

Cash withdrawal

  • ATM
    110 m 6 min walk
What's nearby

Popular landmarks

  • Tower Bridge
    6.8 km
  • Tower of London
    6.8 km
  • London Eye
    9.9 km
  • Big Ben
    10.3 km
  • The British Museum
    10.5 km
  • National Gallery
    10.5 km
  • Buckingham Palace
    11.4 km
  • Madame Tussauds London
    12.4 km
  • V&A - Victoria and Albert Museum
    13.6 km
  • Natural History Museum
    13.8 km

Nearby landmarks

  • London Royal Docks Open Water Swimming
    210 m
  • Royal Victoria Dock and Bridge
    230 m
  • DLR - Custom House for Excel Metro Station
    300 m
  • DLR - Royal Victoria Metro Station
    340 m
  • Emirates Air Line Cable Car - Greenwich Peninsula
    340 m
  • Emirates Air Line Cable Car - Royal Docks
    360 m
  • The Crystal
    450 m
  • ExCeL London Centre
    470 m
  • ExCel Exhibition Centre
    480 m
  • DLR - West Silvertown Metro Station
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee10 GBP
  • Distance from city center8 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)11 GBP
  • Daily Internet/Wi-Fi fee0 GBP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 278
  • Room voltage110
  • Year property opened2004
  • Most recent renovation2013

Parking

  • Daily parking fee16 GBP
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis London Excel Docklands from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.6
Facilities7.6
Location8.0
Room comfort and quality7.7
Service8.3
Value for money8.1
High score for London
Rating
9+ Exceptional (26)
8-9 Excellent (16)
7-8 Very Good (28)
6-7 Good (8)
<6 Below Expectation (8)
Time of the year
Mar - May (23)
Jun - Aug (21)
Sep - Nov (25)
Dec - Feb (17)
All guests (141)
All room types
All languages

Show reviews that mention 

Showing 86 verified guest comments
12345
10.0
Exceptional
ashley from United Kingdom
Couple
Sweet Double Room
Stayed 1 night in November 2019

Close to trains to get 02 ”

Friendly staff. Good value for money. Only issue for us was the aeroplanes going over at 6am bit nosiey. But it soil are stay

Reviewed December 04, 2019

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9.6
Exceptional
VLADIMIR from Japan
Couple
Sweet Double Room
Stayed 1 night in September 2019

Surprisingly good ”

Was very nice surprise seeing how nicely Ibis changed since my last experience with that hotel - modern and comfortable, near DLR station

Reviewed October 02, 2019

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10.0
Exceptional
Mrs from United Kingdom
Couple
Sweet Double Room
Stayed 2 nights in February 2019

Exceptional”

Great hotel with O2 close by for concerts.

Reviewed February 13, 2019

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8.4
Excellent
Beverley from United Kingdom
Family with young children
Sweet Double Room
Stayed 1 night in November 2019

Lovely clean hotel ”

Lovely clean hotel in an ideal location near the cable cars across to the O2! The rooms were lovely and very well priced. We were given rooms on the 8th floor. When my niece found out she was hysterical as she is scared of lifts and there is no way we could climb 8 floors. However we pressed the lift button, and it kept going off constantly which made my even more agitated. After about 5mins we had to call a member of staff over who again pressed the button and it done the same thing! All whilst my niece was screaming. She said there was nothing she could do. After about 10mins one eventually came down. We got up to the 8th floor and only one of the card keys would work! Rang reception and explained the farce and they told us we would have to go back down! So we went down to complain and thankfully were provided with rooms on the 1st floor.

Reviewed November 26, 2019

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8.4
Excellent
Jiayi
Solo traveler
Sweet Double Room
Stayed 1 night in August 2019

Sort of strange ”

Is it necessary for male housekeeper to open the room door twice without any notice on the morning ? I understand that he may experience the peak season so he has to clean the room before 3PM. However it is very disturbing and uncomfortable for the solo female traveller like me. The first time he came in at around 9AM, I was sleeping on the bed . The second time he came in again at around 11.30AM, I was using the toilet!!! I know I should check out before 12PM and I did. But what did you do ? Think about that!

Reviewed August 15, 2019

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9.2
Exceptional
kaveh from United States
Business traveler
Sweet Double Room
Stayed 1 night in November 2019

Great value ”

Great location and value if you are visiting ExCeL

Reviewed November 30, 2019

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8.4
Excellent
Raunak from United Kingdom
Couple
Sweet Double Room
Stayed 4 nights in July 2019

Rooms are small but facilities are good”

Good for 2-3 nights stay right next to Excel exhibition center. Can travel to Central London in 20-30 mins by train/cab. Rooms are small and nothing much to do in the area though area is very safe and recommended to stay as it is clean. 10 mins from Canary Wharf

Reviewed March 02, 2020

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8.4
Excellent
Jacob from United Kingdom
Business traveler
Standard Twin Room
Stayed 3 nights in May 2022

Convention and Airport Travel Only!”

I only recommend this hotel for staying at during exhibitions or flying out of London City Airport. The room was "old" and the modular shower units they put in made it feel extremely cheap. Fairly quick access to the DLR and now the Elizabeth Line. However, not really the best value/time reward if you are looking to go back and forth to the city center everyday, its not a good hub. However, very useful and good price for the ExCel.

Reviewed May 30, 2022

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7.2
Very good
Cheow from Singapore
Business traveler
Sweet Double Room
Stayed 2 nights in June 2019

Great location for the Excel”

Great location for those attending events at the excel. There are cafes and supermarkets nearby: Tesco express and a local shop just across the road open until midnight! Royal Victoria is the closest DLR, not customs house.

Reviewed July 03, 2019

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6.4
Good
Kelly from United Kingdom
Couple
Sweet Double Room
Stayed 1 night in December 2019

Overpriced and poor service”

Houskeeping walked into our room twice, the first time waking my partner up. The room feels clostaphpbic with a tiny window that looks at a building. We paid almost £200 as a treat but we left disappointed. Spoke to the manger on check out and nothing was even offered! No return to come back, no discount, not even a drink. It's as though they just didnt care. Will not return

Reviewed January 02, 2020

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5.2
Ramez from United Kingdom
Solo traveler
Sweet Double Room
Stayed 1 night in April 2022

Covid rules”

I was very much upset with the cleanliness of the hotel and their covid regulations were not followed through at all i want a refund and im very unimpressed

Reviewed April 10, 2022

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9.7
Exceptional
Gertruida from South Africa
Couple
Sweet Double Room
Stayed 8 nights in December 2015

The best value for money and an excellent stay!!! ”

Clean, comfortable room, friendly and helpful personal and excellent value for money for a 3 star hotel in London

I enjoyed the hotel a lot, because it was in a quiet area of London. It is very near to Custom House Excel docklands DLR Tube station from where exploration of London is very easy. After a busy and eventful day it is the best to come back to a hotel in a quiet area. I was highly impressed with the clean and comfortable room, the service of the hotel and the friendly staff. I enjoyed every moment of staying in the hotel and would recommend this hotel to any traveler who want to stay in a comfortable, less expensive hotel. The room has everything I needed, a proper bathroom, with coffee and tea, and a hair dryer. I will definitely stay here again if I get to London again.

Reviewed December 24, 2015

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9.7
Exceptional
Jocelyn from New Zealand
Couple
Stayed 3 nights in October 2013

Roomy, bright and clean.”

Close to light rail, large room, clean and nice bathroom.

From the time we checked in till the time we checked out everything about this hotel made us pleased that we had chosen wisely. 5 min. to DLR station made easy access to London and the airport. Shops across the road were very convenient. The staff at reception were friendly and efficient and the rooms clean and large. Shower was excellent and the bathroom clean and roomy.We would certainly recommend staying here.

Reviewed November 09, 2013

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8.4
Excellent
William from Ireland
Solo traveler
Standard Twin Room
Stayed 2 nights in December 2016

First time in this Ibis.”

Well satisfied with the overall corporate standard offered by Ibis. Excellent (!!) location and would definitely stay there again.Only general issue is the steady rise in Room Rates in London as a whole.If Ibis can keep this to a minmum,then they'll keep MY business.

Reviewed December 06, 2016

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8.0
Excellent
Christaki from United Kingdom
Couple
Sweet Double Room
Stayed 1 night in April 2018

Does what it says on the tin”

This hotel meets the basic requirements for a short stay in London. It is situated away from all the hustle and bustle and 2 DLR Stations (Custom House Excel & Royal Victoria) are a 5 minute walk away in order to access the city via a 35 minute journey. The room was clean and appropriately sized, although on arrival we had to call and ask for spoons and sugar to make tea and coffee. Beds were comfortable for a relaxed sleep, however the only downfall were the thin walls which led to hearing unnecessary ongoing conversations and noise whilst trying to sleep. All in all the hotel is good value for money, does what it says on the tin and I would recommend it for a short stay.

Reviewed April 11, 2018

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10.0
Exceptional
Youqian from United Kingdom
Solo traveler
Standard Twin Room
Stayed 1 night in November 2018

Close to Excel London”

I had a exam in Excel on the next day, so I choose this hotel. It is 2min away from Excel London, and there are several restaurants and cafe around the hotel.

Reviewed December 11, 2018

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7.7
Very good
Lydia from United Kingdom
Family with teens
Stayed 1 night in August 2013

River view room facing River Thames”

River view room, Nice and quiet surrounding area, attentive staff

The hotel is a very good location facing the Dockland River Thames. The view is super especially during the evening. The hotel is modern and chic. The room is clean and quiet. It is within walking distance to the Cable Car going to Greenwich and the Olympic Stadium.

Reviewed September 13, 2013

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8.4
Excellent
Ann from United Kingdom
Business traveler
Standard Twin Room
Stayed 3 nights in March 2017

Excellent”

Good, clean budget hotel. Excellent choice in breakfast buffet. Parking shared with Novotel and very tight - someone scraped our vehicle. Probably better off in NCP car park over the road. Cheaper too.

Reviewed March 06, 2017

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7.0
Very good
hsu from China
Couple
Stayed 6 nights in September 2013

no comment ”

clear, good service, worldwide brand

Room is excellent but far away London downtown, even clos to DLR , still need at least 30~40 minutes transportation to down town. View & enviorment are also good for tourist.

Reviewed October 03, 2013

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8.0
Excellent
Faten from Malaysia
Group
Sweet Double Room
Stayed 1 night in December 2018

Very good”

The hotel is near to the tube but quiet far from the London City. Overall is great.

Reviewed December 27, 2018

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