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ibis London Shepherds Bush
ibis London Shepherds Bush
ibis London Shepherds Bush
ibis London Shepherds Bush
ibis London Shepherds Bush
ibis London Shepherds Bush
ibis London Shepherds Bush

Removed from saved list

8.3

Excellent

1,771 reviews

1,771 reviews

Housekeeping10
Breakfast4
Shops3
See map

8.8

Excellent

Location rating score

Excellent location - 1.28 kilometers from city center
Excellent for walking
Parking
Available
Walkable places
West12 Shopping Centre

60 m

Lost Lagoon

140 m

Bush Theatre

210 m

K Spa

230 m

Shepherd’s Bush Empire

270 m

Popular landmarks
Natural History Museum

3.1 km

V&A - Victoria and Albert Museum

3.4 km

Madame Tussauds London

5.0 km

Buckingham Palace

5.4 km

National Gallery

6.4 km

Closest landmarks
Brook Green Market and Kitchen

420 m

Blythe Road Dental Practice

420 m

Healthside Pharmacy

430 m

Milson Road Health Centre

450 m

Westfield London

460 m

ibis London Shepherds Bush

3-5 Rockley road, Hammersmith, London, United Kingdom, W14 0DJ - See map

Make your best journey to London with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Hammersmith part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and sauna on-site.

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Highlights

180 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Pets allowed

Car park

Free Wi-Fi in all rooms!

Fitness center

Sauna

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Location rating8.8
Nearest airportHeathrow Airport (LHR)
Distance to airport16.6 km

Rooms available at ibis London Shepherds Bush

Excellent
Room comfort & quality

8.1

Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Standard Twin Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds
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2 QUEENS 2 room LARGER SUITE
...
  • Room size: 15 m²/161 ft²
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Accessible Room
...
  • Shower
  • 2 single beds
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Room Assigned on Arrival
...
  • Shower
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Double Room 1 Bed
...
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    Suite 2 Bedrooms
    ...
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      Double Twin Room
      ...
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        Single Room Twin Room
        ...
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          Studio - Triple room
          ...
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            Frequently asked questions

            What time is check-in and check-out at ibis London Shepherds Bush?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to ibis London Shepherds Bush?

            For those who wish to drive their own cars, ibis London Shepherds Bush has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around London with private transportation, the hotel can arrange car rental for you.

            Is breakfast offered at ibis London Shepherds Bush?

            Start your mornings right, with the continental and buffet breakfast options offered at ibis London Shepherds Bush. Adults can enjoy breakfast offered with an additional charge of 10 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at ibis London Shepherds Bush?

            Ibis London Shepherds Bush features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. Light meal like soup is served using only quality ingredients.

            What is the smoking policy at ibis London Shepherds Bush?

            Ibis London Shepherds Bush does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to ibis London Shepherds Bush?

            The closest train, metro, or bus station is Shepherd's Bush (Central) Tube Station, 170 m away from ibis London Shepherds Bush.

            What restaurants are nearby ibis London Shepherds Bush?

            Ibis London Shepherds Bush is located in Hammersmith, famous for good restaurants such as River Café, The Central Bar and Aroma w12.

            What popular shopping places are close to ibis London Shepherds Bush?

            Shopping options in ibis London Shepherds Bush’s Hammersmith neighborhood include West12 Shopping Centre, Brook Green Market and Kitchen and New Shepherd's Bush Market.

            What are popular attractions near ibis London Shepherds Bush?

            Ibis London Shepherds Bush is located in Hammersmith area, which is famous for attractions such as K Spa, Olympia London and Olympia Exhibition Centre.

            What popular natural sightseeing spots are close to ibis London Shepherds Bush?

            Ibis London Shepherds Bush is located within Hammersmith, which makes it conveniently close to natural sights including Chiswick.

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            Explore the neighborhood

            What people love about ibis London Shepherds Bush

            • 9.6

              Exceptional
              Location

              "Location has good infrastructure, very fast check in/out"

              Adam

              |

              June 12, 2022

            • 9.6

              Exceptional
              Cleanliness

              "Very clean comfortable hotel."

              Anne

              |

              March 5, 2022

            • 9.2

              Exceptional
              Staff 

              "Staff are lovely."

              Shashank

              |

              February 13, 2020

            Overall rating:

            8.3

            Excellent
            1,771 reviews
            Cleanliness
            8.4
            Facilities
            7.2
            Location
            8.8
            Read all reviews >
            More about ibis London Shepherds Bush

            More about ibis London Shepherds Bush

            ibis London Shepherds Bush

            Never miss a single attraction in London when staying at ibis London Shepherds Bush. Getting around in London is easy when staying at this hotel, strategically placed right in the heart of the city. Explore the genuine London that most travelers never see, with a stay at ibis London Shepherds Bush -- located only 7.0 km from London Eye.
            Have a hassle-free trip while enjoying the services and amenities offered by ibis London Shepherds Bush. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring London even more convenient. Guests can enjoy convenient available parking right at the hotel.
            Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at ibis London Shepherds Bush thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
            For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
            Enjoy the services offered at ibis London Shepherds Bush from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains. In-room entertainment amenities including the cable TV is provided in some rooms. ibis London Shepherds Bush also provides a hair dryer and toiletries in bathrooms for select rooms.


            Dining and things to do

            Every day at ibis London Shepherds Bush begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
            ibis London Shepherds Bush offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the sauna, located right at the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation.


            Around the property

            Experience London like a true local. An afternoon of browsing the works at The British Museum located 6.7 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 10.0 km away, where everyone who visits London wants to have their photo taken.

            Amenities and facilities
            Very good
            Facilities

            7.2

            Most talked about facilities

            Housekeeping

            6 mentions

            Breakfast

            5 mentions

            Food & Dining

            2 mentions

            Swimming Pool

            1 mention

            Languages spoken

            • English
            • Chinese [Mandarin]
            • French
            • Hindi
            • Italian
            • Polish
            • Portuguese
            • Romanian
            • Spanish

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fitness center
            • Karaoke
            • Sauna
            • Ticket services
            • Tours

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Kitchen
            • Restaurants
            • Room service

            Services and conveniences

            • Air conditioning in public area
            • Contactless check-in/out
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Heating in public area
            • Ironing service
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area

            For the kids

            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in [24-hour]
            • Dog-friendly
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Car park [charges apply]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car

            Available in all rooms

            • Air conditioning
            • Alarm clock
            • Blackout curtains
            • Closet
            • Coffee/tea maker
            • Daily housekeeping
            • Desk
            • Free bottled water
            • Hair dryer
            • Heating
            • Individual air conditioning
            • In-room safe box
            • Ironing facilities
            • Non-smoking
            • Private bathroom
            • Radio
            • Satellite/cable channels
            • Shower
            • Telephone
            • Toiletries
            • Wake-up service
            • Wi-Fi [free]
            • Wooden/parqueted flooring
            Food and dining
            Breakfast options
            • Continental
            • Full English/Irish
            • Gluten-free
            • Buffet
            Restaurants on site

            FOGG'S EAT&DRINK

            • Cuisine: International
            • Menu: Buffet
            Location
            3-5 Rockley road, Hammersmith, London, United Kingdom, W14 0DJ
            Excellent
            Location

            8.8

            Airports

            • Heathrow Airport (LHR)
              16.6 km 32 min drive
            • London City Airport (LCY)
              18.7 km 1.0 hour drive

            Public transportation

            • Shepherd's Bush (Central) Tube Station
              180 m 2 min walk
            • Shepherd's Bush Market Tube Station
              500 m

            Hospital or clinic

            • Blythe Road Dental Practice
              420 m

            Shopping

            • Camden Market
              6.7 km 26 min drive

            Convenience store

            • WHSmith
              1.2 km 6 min drive

            Cash withdrawal

            • ATM
              40 m 1 min walk
            What's nearby

            Popular landmarks

            • Natural History Museum
              3.1 km
            • V&A - Victoria and Albert Museum
              3.4 km
            • Madame Tussauds London
              5.0 km
            • Buckingham Palace
              5.4 km
            • National Gallery
              6.4 km
            • Big Ben
              6.6 km
            • The British Museum
              6.7 km
            • London Eye
              7.0 km
            • Tower of London
              10.0 km
            • Tower Bridge
              10.1 km

            Nearby landmarks

            • West12 Shopping Centre
              60 m
            • Lost Lagoon
              140 m
            • Shepherd's Bush (Central) Tube Station
              180 m
            • Bush Theatre
              210 m
            • K Spa
              230 m
            • Shepherd’s Bush Empire
              270 m
            • Brook Green Market and Kitchen
              420 m
            • Blythe Road Dental Practice
              420 m
            • Healthside Pharmacy
              430 m
            • Milson Road Health Centre
              450 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-11 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 12 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-in until00:00
            • Check-out from14:00
            • Check-out until12:00

            Extras

            • Breakfast charge (unless included in room price)10 GBP

            The property

            • Number of bars/lounges1
            • Number of floors4
            • Number of restaurants1
            • Number of rooms 128
            Property announcements

            Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

            In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

            The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

            Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

            Reviews of ibis London Shepherds Bush from real guests

            Provided by verified guests of Agoda
            8.1
            /
            10
            Cleanliness8.4
            Facilities7.2
            Location8.8
            Room comfort and quality8.1
            Service8.4
            Value for money8.0
            High score for London
            Rating
            9+ Exceptional (30)
            8-9 Excellent (27)
            7-8 Very Good (25)
            6-7 Good (16)
            <6 Below Expectation (7)
            Time of the year
            Mar - May (21)
            Jun - Aug (31)
            Sep - Nov (28)
            Dec - Feb (25)
            All guests (188)
            All room types
            All languages

            Show reviews that mention 

            Showing 105 verified guest comments
            12345
            10.0
            Exceptional
            Annabel from Singapore
            Family with young children
            Standard Double Room
            Stayed 4 nights in December 2019

            Great location for a frill free hotel”

            Staff were very friendly and helpful. No real front desk as the ground flr is their cafe. Great location with many eateries and Minutes away from tube station. Westfield shopping is also easily accessible. Overall enjoyed our 4 nights stay at Ibis!

            Reviewed December 28, 2019

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            9.6
            Exceptional
            Rachel from United Kingdom
            Group
            Standard Twin Room
            Stayed 2 nights in November 2019

            Basic hotel but clean, comfortable with excellent breakfast ”

            Room was very basic. Modern no homely touches but spotlessly clean and beds were comfortable. Good shower. Very quiet despite overlooking a busy road. 5 mims from Shepherds Bush tube. Easy access to London. Excellent breakfast and friendly and helpful staff. Would definitely stay again.

            Reviewed November 25, 2019

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            9.6
            Exceptional
            Anne from United Kingdom
            Solo traveler
            Standard Double Room
            Stayed 1 night in March 2022

            Ibis Shepherds Bush ”

            Very clean comfortable hotel. Lovely, quiet room, so had a good night's sleep. My only, very minor, complaint would be that the shower was a bit weak.

            Reviewed March 05, 2022

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            9.2
            Exceptional
            Shashank from Singapore
            Business traveler
            Standard Double Room
            Stayed 5 nights in January 2020

            Very convenient, great neighborhood, sparse facilities”

            The TV is tiny. The bathroom feels like a plasticky space capsule. But the bed is comfortable, room has everything you need inluding charging spots. It's a simple practical place. No real facilities, only a cafe downstairs. Staff are lovely.

            Reviewed February 13, 2020

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            9.6
            Exceptional
            XIAOTI from China
            Business traveler
            Standard Double Room
            Stayed 3 nights in January 2020

            Good location and perfect surrounding facilities”

            This hotel has a good location. It is near a supermarket and Shepherds Bush Station.

            Reviewed January 26, 2020

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            10.0
            Exceptional
            Jun from United Kingdom
            Couple
            Standard Twin Room
            Stayed 3 nights in March 2019

            Very good ”

            Breakfast is nice

            Reviewed March 21, 2019

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            10.0
            Exceptional
            Luke from United Kingdom
            Group
            Standard Twin Room
            Stayed 1 night in July 2022

            Top service”

            Everything was fannytastic 👌

            Reviewed July 12, 2022

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            8.8
            Excellent
            Pauline from Malaysia
            Couple
            Standard Double Room
            Stayed 7 nights in September 2019

            Perfectly located”

            I chose this hotel because of its location. Besides, Ibis is a reliable brand. Everything worked well in the room. Very clean and front desk staff are very helpful and friendly. Can be better if there was a mini fridge to store our food and a desk phone to call the reception as it can be tedious to try whatsapp when we are in a state of a rush or emergency. But will definitely be back again.

            Reviewed January 15, 2020

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            9.6
            Exceptional
            Adam from Hungary
            Couple
            Standard Double Room
            Stayed 3 nights in June 2022

            Exceptional”

            location has good infrastructure, very fast check in/out

            Reviewed June 12, 2022

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            8.8
            Excellent
            guntur from Indonesia
            Couple
            Standard Double Room
            Stayed 3 nights in December 2019

            Happy stay”

            Very nice people. All Uber helpful!!! We loved it there. Everything was within reach. Will likely to go back when I am in London again.

            Reviewed December 10, 2019

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            8.0
            Excellent
            Pauline from Malaysia
            Couple
            Standard Double Room
            Stayed 2 nights in September 2019

            Great and convenient location”

            We chose this hotel because it is just 5 minutes walk to the tube and overground. We also prefer to stay with a dependable chain lile Accor without burning a hole in our pockets. So this was ideal. For a 3-star this was pricey but for the service, comfort and safety we are satisfies with what we paid for London central.

            Reviewed September 17, 2019

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            8.4
            Excellent
            Rosie from United Kingdom
            Group
            Standard Twin Room
            Stayed 1 night in February 2020

            Amazing location”

            It’s was only 5 minutes from the underground station and in the evening there were lots of lovely restaurants and pub if you fancied a quieter night after exploring London in he day.

            Reviewed February 18, 2020

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            8.0
            Excellent
            Miss from United Kingdom
            Couple
            Standard Double Room
            Stayed 1 night in February 2020

            Great for shopping”

            Great location. Breakfast was one of the best hotel breakfasts I have ever had! Everything you would want an expect but quality was great

            Reviewed February 11, 2020

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            6.8
            Good
            Lin
            Solo traveler
            Standard Double Room
            Stayed 3 nights in March 2019

            Great location, easily accessiblity to different part of london. Lots of eateries and rerestaurants.”

            Convenient locations near tube station, eateries and Westfield shopping mall

            Reviewed April 16, 2019

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            6.8
            Good
            Ozimede from Nigeria
            Business traveler
            Standard Double Room
            Stayed 10 nights in February 2022

            Very nice ”

            Hotel accommodation was very nice and very well located

            Reviewed February 15, 2022

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            5.2
            shu from Australia
            Business traveler
            Standard Twin Room
            Stayed 1 night in December 2019

            Above average”

            Towels very old Twin bed was not proper bed(sponge on top of mattress) Over price. Two star hotel. One of female Reception not friendly

            Reviewed December 07, 2019

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            9.2
            Exceptional
            Enrica from Singapore
            Couple
            Standard Double Room
            Stayed 4 nights in November 2016

            Environment friendly hotel & good location”

            The location is about 5 mins walk to Shepherds Bush Station and Biggest Mall in London: Westfield , nearby have bustop also. GREAT location. I'm support the environment friendly hotel, but for this hotel.. it kinda too much... for example they ask to use the towel again. i'm agree with that, but we want to get it change by putting in the basin, but the cleaner didn't change it, the next day, we put it on the floor of the shower area and put some note to change it and finally it was changed. The aircon also automatically to adjust depending on temperature outside, the temp on that days we stayed around 10-14C. (in my case, after around 30-60 mins the aircon keep shut off(hence no airflow at all inside the room & become hot) we are forced to open the window to keep the room cool and got air circulation, but the problem, when it's night the traffic sound from main road really noise(there the night always young i guess) & everyday always at least 3 ambulance/police sirene per day. so we can't really sleep because of the noise. if we close the window the inside room become like store room. I called reception (if i'm not mistake to spell: Simone)and told him our aircon problem, but he said that it's all the aircon it's auto like that. i told few times to him that the aircon in my room after hot air flow and just shut down without air(hot nor cool) came out from the aircon. which looks not normal for me. but he kept saying that's how the aircon work, and during winter what u need to do , u need to open the windows. after several arguments then he said that if i want, i can change room but can only be done the next morning 11am if any room avail. and i asked him, if i change room, will the aircon behave the same? he said, yes. then what point i change room? he said maybe can find room with the window position facing less noise. After discussing with my hubby, then we just accepted our room condition with several wake up in the night bcoz the noise from busy road.

            Reviewed November 20, 2016

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            8.3
            Excellent
            Hendrik from Netherlands
            Business traveler
            Stayed 3 nights in April 2013

            Good clean inexpensive basic hotel”

            Location, Cleanliness, Bed

            Ibis London Shepherds Bush Hotel is a basic hotel (no swimming pools or gym) that is good value for money. Close to underground and overground stations, so it's an ease base to explore London from. Around the hotel there is a good selection of pubs and restaurants.

            Reviewed May 01, 2013

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            8.0
            Excellent
            Amit from Australia
            Couple
            Standard Twin Room
            Stayed 6 nights in July 2015

            Our ibis London Shepherds Bush Stay”

            Location, Shops nearby, and Tube station nearby + park in front

            Our stay started with a nightmarish experience - the lift won't go anywhere and won't sense anything for the first 7 minutes. The open button didn't work and I have claustrophobia. So, you can imaging the amount of sweat the I got from those terrible 7 minutes. To make it worse, my wife was there alongside but perhaps this was good as both of us suffered together and gave ideas as to what to do. The ringer finally worked and someone remotely away (yes, not there at the location in Shepherds bush) and spoke to us but to no avail. Finally, we were able to pull the door apart i.e. applied both hands to each of the doors and lo and behold, it opened. What happened was that we were trying to go from level 4 to level 1 but no buttons worked once we were in and the doors shut. Apart from these first few minutes in the lift at ibis Shepherds Bush everything else was fantastic. The location was great with good tube connections and convenience and food stores around within 1-5 minutes walking distance. I liked the park for jogging and the PO for posting letters (I did this after almost a decade i.e. posting post cards (picture ones).

            Reviewed July 11, 2015

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            9.0
            Exceptional
            Laura from Indonesia
            Couple
            Standard Double Room
            Stayed 4 nights in September 2015

            Decent room. Strategic location.”

            Cheap hotel, huge room, hospitality.

            I stayed 4th night at this hotel. Prity satisfied with the room and all of the facility. Near the london tube Shepherd bush. Room Prices cheap. I recommend this hotel.

            Reviewed September 07, 2015

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            12345
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