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Exterior view, Ibusuki Phoenix Hotel in Ibusuki
Standard Ocean View Japanese Style Room - Room plan, Ibusuki Phoenix Hotel in Ibusuki
Swimming pool, Ibusuki Phoenix Hotel in Ibusuki
Swimming pool [outdoor], Ibusuki Phoenix Hotel in Ibusuki
Ibusuki Phoenix Hotel
Ibusuki Phoenix Hotel
Balcony/terrace, Ibusuki Phoenix Hotel in Ibusuki

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7.5

Very good

331 reviews

331 reviews

View2
Housekeeping2
Breakfast1
See map
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Saraku Sand Bath Hall 1.5 km
Ibusuki Bridge Muregawa Remains 1.6 km
Michinoeki Yamagawako Iokaido 1.9 km
Satsuma Denshokan Museum 4.0 km
Nigatsuden Train Station 4.3 km
Mt. Kaimondake 7.1 km
Flower Park Kagoshima 8.0 km
Lake Ikeda 8.0 km
Ryugu Shrine 8.4 km
Nagasakibana Lookout 8.5 km

Ibusuki Phoenix Hotel

4320 Juni-cho, Ibusuki, Ibusuki, Japan, 891-0403 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ibusuki part of Ibusuki, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Hygiene Plus

Free Wi-Fi in all rooms!

Hot spring bath

Air conditioning

Daily housekeeping

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Car power charging station

Swimming pool [outdoor]

Spa

Shops

Your dates are popular among travelersUsers are booking a place in Ibusuki every 17 minutes on Agoda.com
Value for money7.5
Location rating7.7

Rooms available at Ibusuki Phoenix Hotel

Standard Ocean View Japanese Style Room
...
  • Room size: 13 m²/140 ft²
  • Ocean view
  • 3 futons
Enter dates to see prices
Deluxe Ocean View Japanese Style Room
...
  • Room size: 17 m²/183 ft²
  • Ocean view
  • 5 futons
Enter dates to see prices
Twin Room with Open-Air Bath
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 5 futons
Enter dates to see prices
Japanese-style Room (Upper Floors)
...
  • Ocean view
  • Non-smoking
  • 5 futons
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Ocean view
Enter dates to see prices
Maisonette
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 6 futons
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Ocean view
  • 5 futons
Enter dates to see prices
Room
...
  • Garden view
  • Non-smoking
Enter dates to see prices
Ocean View Twin Room
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Ibusuki Phoenix Hotel provide shuttle service for getting around?

For your convenience when traveling around the city, Ibusuki Phoenix Hotel offers None right at your doorstep making it simple for you to get to places conveniently.

Does Ibusuki Phoenix Hotel have a swimming pool?

While relaxing at Ibusuki Phoenix Hotel, you can delight in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

How long do travelers normally stay at Ibusuki Phoenix Hotel?

Verified past guests that have stayed at Ibusuki Phoenix Hotel had an average nightly stay of 1 night at this property.

What was the average room rate for Ibusuki Phoenix Hotel been in the past month?

The average room rate for Ibusuki Phoenix Hotel in the past month is 10206.72 JPY, compared to city's average of 18413.73 JPY.

In which languages can Ibusuki Phoenix Hotel's employees communicate?

Ibusuki Phoenix Hotel can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment cards are accepted at Ibusuki Phoenix Hotel?

Ibusuki Phoenix Hotel accepts up to 7, with payment card selections such as MasterCard, Visa, Cash, and American Express.

What is the verified guest review consensus about Ibusuki Phoenix Hotel's swimming pool?

75.0% of our past guest ratings have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Ibusuki Phoenix Hotel down in the review section.

What is the typical rating that verified Solo travelers' have given to Ibusuki Phoenix Hotel?

Verified solo travelers that have stayed at this property have given Ibusuki Phoenix Hotel an average rating of 7.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Ibusuki Phoenix Hotel?

Verified families with young children that have stayed at this property have given Ibusuki Phoenix Hotel an average rating of 7.3. You can look up more in depth customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Ibusuki Phoenix Hotel?

Verified families with older children that have stayed at this property have given Ibusuki Phoenix Hotel an average rating of 7.6. You can check out more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Ibusuki Phoenix Hotel?

Past local travelers that have stayed at this property have given Ibusuki Phoenix Hotel an average rating of 7.6. You can look up on more detailed customer testimonials, and comments for this property down in the review section.

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Explore the neighborhood

What people love about Ibusuki Phoenix Hotel

  • 8.4

    Excellent

    "We had a wonderful stay here."

    Jennifer

    |

    April 10, 2021

  • 8.4

    Excellent
    Staff 

    "The staff was incredible, start to finish, and the reason we would come back to stay."

    Jennifer

    |

    April 10, 2021

  • 8.4

    Excellent

    "The view from the room was also beautiful, overlooking the ocean."

    Jennifer

    |

    April 10, 2021

Overall rating:

7.5

Very good
207 reviews
Cleanliness
7.3
Facilities
7.2
Location
7.7
Read all reviews >
More about Ibusuki Phoenix Hotel

More about Ibusuki Phoenix Hotel

Ibusuki Phoenix Hotel

The superior services and facilities offered at Ibusuki Phoenix Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Ibusuki can be assisted with car hire and shuttle services available. Parking is provided free of charge for guests.
The hotel provides front desk services such as luggage storage for guests' convenience. Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Ibusuki Phoenix Hotel. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Ibusuki Phoenix Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator, bottled water and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Ibusuki Phoenix Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage and spa. The many offerings at Ibusuki Phoenix Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 94% of other accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Mini golf course
  • Private bath
  • Public bath
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant #1
  • Cuisine: Japanese, Local
  • Cuisine: Japanese

Location

4320 Juni-cho, Ibusuki, Ibusuki, Japan, 891-0403
Very good
Location

7.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests arriving after 06:00 PM are requested to contact the property directly prior to arrival.
  • When booking for 5 or more rooms, different policies and additional supplements may apply.
  • Children Policy

    Children under 3 years stay for free.
    Children aged 3-5 years will be charged JPY 1,080 using existing bed.
    Children aged 3-5 years will be charged JPY 2,180 using extra bed.
    Children aged 3-5 years will be charged 70% of an adult price using extra bed with half board.
    Children aged 6-12 years will be charged 70% of an adult price.
    Extra fee will be charged directly at the property.
  • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-in until20:00
  • Check-out from07:00
  • Check-out until10:00
  • Reception open until22:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 144
  • Room voltage100
Parking
  • Daily parking fee0 JPY

Reviews of Ibusuki Phoenix Hotel from real guests

Provided by verified guests of Agoda
7.5
Cleanliness7.3
Facilities7.2
Location7.7
Service8.1
Value for money7.5
High score for Ibusuki
Rating
9+ Exceptional (18)
8-9 Excellent (15)
7-8 Very Good (19)
6-7 Good (18)
<6 Below Expectation (12)
Time of the year
Mar - May (28)
Jun - Aug (25)
Sep - Nov (15)
Dec - Feb (14)

Show reviews that mention 

Showing 82 verified guest comments
12345
8.4
Excellent
Jennifer from Japan
Family with teens
Japanese-Style Room
Stayed 1 night in March 2021

Staff was excellent”

We had a wonderful stay here. The hotel itself is beautiful, although definitely showing its age. The rooms and finishes have some wear and tear, but it is still all very clean and tidy. The staff was incredible, start to finish, and the reason we would come back to stay. I made a mistake in our booking and accidentally booked the hotel for one night later than when we showed up. They were incredibly accommodating in still honoring our reservation and even upgraded us to a much nicer room than what we had originally booked. We also took advantage of the sand bath facility at the hotel. This was very easy to book and they led us step by step through the process since we'd never done a sand bath before. The view from the room was also beautiful, overlooking the ocean. Gorgeous!

Reviewed April 10, 2021

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5.6
Jessop from Japan
Couple
Standard Twin Room
Stayed 1 night in September 2021

Dated, Over Priced, Nice View”

The Good: - Great view perched up on a hill overlooking the sea. - Friendly staff. - Food was decent. The Bad: - Not worth the price. - Building and decor is very dated, bad smell in the room as well. - Swimming pool was closed in mid-September because it was "too cold", despite it being in the southern most part of Japan and temps well into the mid-80s at that time. - Not on the beach.

Reviewed September 20, 2021

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6.8
Good
Wing from Hong Kong SAR, China
Family with young children
Stayed 1 night in August 2018

Nice Hotel”

Great hotel in Ibusuki with different facilities such as hot sand bath, swimming pool, onsen, and very delicious dinner and breakfast. Nice staffs! Very helpful!!!

Reviewed August 21, 2018

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8.8
Excellent
Pok from Hong Kong SAR, China
Family with teens
Stayed 1 night in November 2017

Nice dinner”

The hotel is a bit old but it is clean. The dinner provided is good, service is great! Supermarket is around 3 mins drive from hotel

Reviewed December 07, 2017

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6.8
Good
NG from Singapore
Group
Stayed 1 night in October 2018

Good black sand bath”

There is a bus to the hotel, but since we arrive early, we took a 5 mins taxi ride that cost 1020 yen to the hotel. Free shuttle bus from hotel on the way back to station the next morning. Experience the one time black sand bath for the first time which is inside the hotel (free for hotel staying guest). Nothing surrounding but can take public bus to the beach for out door sand bath. We checked with the reception staff and he give us direction to a big shopping centre which is about 10-15mins walk. took our late lunch and after shopping, head back to hotel for dinner and onsen. recommended)

Reviewed November 03, 2018

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8.8
Excellent
KWONG from Hong Kong SAR, China
Family with young children
Stayed 1 night in July 2018

A Good Stay”

Clean room with hot spring water bathtub. Sand bath in hotel area is awesome.

Reviewed July 23, 2018

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8.0
Excellent
Sen from Singapore
Couple
Standard Ocean View Japanese Style Room
Stayed 1 night in May 2019

Better than we anticipated at first arrival at the hotel. ”

Nice and quiet Japanese style room overlooking the sea front, with a view of passing train, too far to be noisy although schedule not frequent. Dinner is delicious and staff explain each item and how to eat it. Breakfast is buffet style. We were allocated to have meals with a small local tour group. The arrangement is fine. Hot sand bath is a plus. Accessability for train users not so convenient.

Reviewed May 22, 2019

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6.8
Good
Chooi from Malaysia
Family with teens
Stayed 1 night in October 2018

Good sand bath but with outdated facilities ”

The breakfast and dinner are good but the facilities are outdated. The sand bath service only provide with charges as well as the onsen. Not a bad hotel but I guess there’s better hotel ard that area.

Reviewed October 08, 2018

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5.6
Donna from Hong Kong SAR, China
Family with teens
Stayed 1 night in June 2019

old hotel”

all facilities are old, influent English in customer services and inconvenience location without car

Reviewed June 15, 2019

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2.8
David from Canada
Couple
Twin Room with Gazebo Bath (Open-air Bath)
Stayed 2 nights in July 2023

Old, and out dated”

We went to Ibusuki Phoenix hotel, the presentation on the website is nice, but when you enter your room your greeted with a outdated hotel. The Room had a outdated feel to it when the sinks and bathtub were pink and carpet looks like it was form the 90s. When we first entered the room we noticed there was a few visitors, not the good ones... it was cockroaches in the hallway of the basement where they charge premium for these "onsen" rooms. We inspected the room there was no bugs in sight, during the first night but on the second day there was a HUGE one in the room. My Fiancé freak out and we check out shorting our stay in Ibusuki Pheonic hotel by one night. The Hotel also has a Pool which has a lot of bugs and the entrance from our room was not mowed so the grass was high to the pool. If they updated this property and took care of it, it could have a lot of potential but as of today , We will never be back. The staff are only thing positive of the hotel but other than that stay away!

Reviewed July 22, 2023

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David 様 この度は当館をご利用頂きまして誠にありがとうございます。 しかしながら、せっかくのご旅行をご不快な思いにさせてしまい誠に申し訳ございませんでした。 定期的に害虫駆除を行い対策はしておりますが、これまで以上に日々の衛生管理・清掃の徹底に努めて参ります。 嫌な気分にさせてしまった事、深くお詫び申し上げます。 今後はお越し頂いた皆様が、安心・安全・快適にお過ごし頂ける空間作りに努めて参りますので、もし可能であれば挽回の機会を与えて下さいますと幸いに存じます。 お忙しい中のご投稿、ありがとうございました。

Responded July 25, 2023
Ibusuki Phoenix Hotel
6.8
Good
ERIC from France
Family with teens
Stayed 1 night in January 2019

Bon rapport qualite prix”

Bonnes chambre japonaises. Trains un peu bruyant. Bon diner , petit dejeuner buffet peu varie. Bonne qualite et proprete.

Reviewed January 06, 2019

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9.2
Exceptional
takuro from Japan
Solo traveler
Standard Ocean View Japanese Style Room
Stayed 2 nights in August 2022

リゾート気分を味わえます”

指宿という土地がそうさせるのか。高台にあるこのホテルは、オーシャンビューが素敵です。一日中眺められます。 ホテル内にはプールや卓球、砂蒸し温泉などもあって、かなりのんびりと過ごすことができる場所だなあと思います。 施設はやや古めながら、それを承知で利用できると、落ち着いたロビーやスタッフの方の丁寧な対応でのんびりと過ごすことができると思います。 指宿に宿泊する際にはまた止まってみたいと思いました。

Reviewed August 31, 2022

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8.8
Excellent
Toshiaki from Japan
Group
Standard Ocean View Japanese Style Room
Stayed 1 night in October 2022

昔ながらのリゾートホテルですが”

部屋は和室しかありませんが、8畳の部屋を1人ずつ使えましたのでとてもゆったりできました。内装はちょっと古びてありましたが、きれいに清掃されていたので然程気になりませんでした。部屋からの羨望は素晴らしく錦江湾を存分に堪能できました。 コスパも良くまた泊まってみたいホテルです。

Reviewed October 15, 2022

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8.0
Excellent
Hiroaki from Japan
Solo traveler
Standard Ocean View Japanese Style Room
Stayed 1 night in October 2022

気持よく宿泊できました”

バイクでのツーリングで利用しました。老舗といった感じ、設備的には少し古さを感じましたが良いホテルです。バイク用にわざわざ屋根付きの駐車スペースを用意してもらえました。スタッフの方も親切に対応していただけました。温泉も気持ちよかったです。 ありがとうございました。

Reviewed October 13, 2022

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8.4
Excellent
YOSHICHIKA from Japan
Solo traveler
Standard Ocean View Japanese Style Room
Stayed 1 night in August 2022

砂むし温泉最高!”

砂むし温泉と露天風呂がとても良かったです!久しぶりに畳にお布団のホテルで寛げました。

Reviewed August 23, 2022

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7.6
Very good
HIDEMI from Japan
Family with teens
Japanese Style Room
Stayed 1 night in August 2022

昭和感が感じられるホテル”

Wi-Fiが使えないフロアもありますのでフロントで希望を伝えた方が良い人もいるでしょう。海が見えてロケーションは良いのですが、少し昭和のバブル期に作られた印象を受けます。ウェルカムドリンクもあり、サービスはよい。砂風呂が別料金なのは少しがっかりでした。

Reviewed August 31, 2022

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7.6
Very good
HIROAKI from Japan
Business traveler
Standard Ocean View Japanese Style Room
Stayed 1 night in September 2022

古き良き昭和”

砂蒸し温泉最高でした!大浴場も広くてお風呂はいいです! 建物はたしかに古いですが、窓から海を眺められます! きっと、昭和の古き良き時代は大勢の観光客が押し寄せたんだろうと想像できました。

Reviewed September 05, 2022

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6.8
Good
AKIRA from Japan
Solo traveler
Standard Ocean View Japanese Style Room
Stayed 1 night in May 2022

古き良きリゾートホテル”

昭和から平成最初くらいまでは団体客や週末温泉宴会客でとても賑わっていたと思います。スタッフの方はとても丁寧でホスピタリティには合格点。但し施設の経年は否めないのと温泉宿に肝心な大浴場(内湯、外湯)大リニューアルがあれば甦りも期待できると思います。 今どきは見栄え優先ですから

Reviewed May 31, 2022

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6.0
Tomoko from Japan
Group
Japanese-Style Room
Stayed 1 night in December 2021

砂風呂よかった”

お風呂までがすごく遠かった。お風呂の入口にお茶を置いてくれていたが、外でなく、中ならもっとありがたかった。 晩ごはんはよかったが、朝ごはんはいまいちだった。

Reviewed December 08, 2021

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6.0
midori from Japan
Group
Stayed 1 night in January 2020

食事がおせちに食べ飽きたところにまたおせちでした姉妹”

フロントの対応は良かった。 砂風呂もう少し長く入っていたかった。顔のパック、塗っただけのようなきがした。 風呂場が広くて寒かった💦 そうじはいきとどていたように思います。

Reviewed January 20, 2020

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