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Lobby, Imperial Hotel Tokyo in Tokyo
Main Building Deluxe Double Room - Guestroom, Imperial Hotel Tokyo in Tokyo
Lobby, Imperial Hotel Tokyo in Tokyo
Lobby, Imperial Hotel Tokyo in Tokyo
Interior view, Imperial Hotel Tokyo in Tokyo
Interior view, Imperial Hotel Tokyo in Tokyo
Swimming pool, Imperial Hotel Tokyo in Tokyo

Removed from saved list

9.1

Exceptional

2,370 reviews

2,370 reviews

Housekeeping4
Breakfast2
Shops2
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
The Imperial Hotel Arcade
60 m
Sucre
60 m
Theatre Crea
100 m
Tokyo Takarazuka Theatre
100 m
Nissay Theatre
100 m
Popular landmarks
Ginza
850 m
Tokyo Tower
1.9 km
Shinjuku Gyoen National Garden
4.6 km
Ueno Park
5.0 km
Meiji Jingu
5.3 km
Closest landmarks
Ginza Corridor Gai
200 m
Mizuho Bank Head Office Building
220 m
Kagami Crystal Ginza
230 m
Godzilla Statue
240 m
Hibiya Park
270 m

Imperial Hotel Tokyo

1-1, Uchisaiwai-Cho 1-Chome Chiyoda-Ku, Ginza, Tokyo, Japan, 100-8558 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

350 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Kids club

Check-in/out [express]

Luggage storage

This property is in high demand!

16 travelers have booked today.

Value for money8.6
Distance to city center1km
Location rating9.3
Nearest airportHaneda Airport (HND)
Distance to airport13.8 km

Rooms available at Imperial Hotel Tokyo

Exceptional
Room comfort & quality

9.3

Imperial Floor Deluxe King Suite
...
  • Room size: 80 m²/861 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Imperial Floor Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Main Building Superior Double Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Park View Corner Suite Double
...
  • Room size: 115 m²/1238 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Park View Corner Suite Twin
...
  • Room size: 115 m²/1238 ft²
  • Outdoor view
  • 1 sofa bed & 2 single beds
Enter dates to see prices
Tower Building Service Apartment Studio Twin - No Daily Cleaning
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Imperial Floor Deluxe King or Twin Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds or 1 kin...
Enter dates to see prices
Main Building Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Main Building Deluxe Double Room
...
  • Room size: 42 m²/452 ft²
  • Park view
  • 1 king bed
Enter dates to see prices
Main Building Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Imperial Hotel Tokyo have a swimming pool?

While staying at Imperial Hotel Tokyo, you can take pleasure in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

What measures does Imperial Hotel Tokyo take in terms of hygiene, safety, and cleanliness?

Imperial Hotel Tokyo fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, body thermometer, staff trained in safety protocol, first aid kit, doctor/nurse on call, and sterilizing equipment for all rounded safety precautions and hygiene protocols.

What bars are close by Imperial Hotel Tokyo?

While residing at Imperial Hotel Tokyo, enjoy your evening or night out at Ginza Uchiyama, Ginza Ibuki, and Nihon Saisei Sakaba to get the most out of your nightlife.

What public parks are within range of Imperial Hotel Tokyo?

While remaining at Imperial Hotel Tokyo, cherish your early morning or evening wander at nearby park which include The Parliament Garden, Wadakura Fountain Park, and Shiba Park.

What is the verified guest review consensus about Imperial Hotel Tokyo's view?

75.0% of our verified customer ratings have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Imperial Hotel Tokyo down in the review section.

What is the average rating that past Business travelers' have given to Imperial Hotel Tokyo?

Past business travelers that have stayed at this property have given Imperial Hotel Tokyo an average rating of 9.1. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What recognized natural sightseeing spots are near to Imperial Hotel Tokyo?

Imperial Hotel Tokyo is situated within Ginza, which makes it ideally close to natural scenery including Odaiba.

What is the closest airport to Imperial Hotel Tokyo?

The closest airport to Imperial Hotel Tokyo is Haneda Airport, 14.0 km away.

See map

Explore the neighborhood

What people love about Imperial Hotel Tokyo

  • 10

    Exceptional
    Staff 

    "Very clean and friendly staff."

    Peter

    |

    January 3, 2023

  • 8.8

    Excellent
    Staff 

    "Staff is excellent, very clean and well located."

    Irene

    |

    November 27, 2022

  • 10

    Exceptional
    Location

    "Hotel at very strategy location with easy access to Tokyo Ginza area, and just next to the Hibiya Park."

    TANG

    |

    December 5, 2022

Property ranking|Compared to 5,636 Tokyo properties
See all rankings
Service score
9.5/10
Cleanliness score
9.5/10
Room comfort score
9.3/10
Location score
9.3/10
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
98
%
of Tokyo properties
Overall rating:

9.1

Exceptional
2,370 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.3
Read all reviews >
What travelers say they love:
It was one of the most satisfying stay experiences in my lif...
EUN from South Korea
Solo traveler
More about Imperial Hotel Tokyo

More about Imperial Hotel Tokyo

Imperial Hotel Tokyo

Get the most from an urban escape in Tokyo when you book a room at Imperial Hotel Tokyo. Located right in the city center, Imperial Hotel Tokyo saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Imperial Hotel Tokyo. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Tokyo even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Imperial Hotel Tokyo thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Imperial Hotel Tokyo from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Imperial Hotel Tokyo even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Imperial Hotel Tokyo also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Imperial Hotel Tokyo begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Imperial Hotel Tokyo has vending machines for 24-hour available light snacks and/or drinks.
Imperial Hotel Tokyo offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Cool off on hot days by joining water-world activities like non-motorized water sports. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience Tokyo like a true local. Experience local culture through architecture at Tokyo Tower located 1.9 km away.


Reasons to stay here

Past guests love the cleanliness here, ranking it higher than 99% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.
Staff and service here are considered high quality by past guests whose ratings put it above 99% of the city's options.

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Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

12 mentions

Food & Dining

8 mentions

Housekeeping

7 mentions

Swimming Pool

5 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Refrigerator

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
Les Saisons
  • Cuisine: French
  • Menu: Buffet
La Brasserie
  • Cuisine: French
  • Menu: Buffet
The Imperial Viking Sal
  • Cuisine: European
  • Menu: A-la-carte
Parkside Diner
  • Cuisine: American, European
  • Menu: Buffet
Kamon
  • Cuisine: Japanese, Steakhouse
  • Menu: Buffet
Tokyo Nadaman
  • Cuisine: Japanese
  • Menu: Buffet
Tokyo Kitcho
  • Cuisine: Japanese
  • Menu: Buffet
San Applause
  • Cuisine: Japanese
  • Menu: Buffet
Ten-ichi
  • Cuisine: Japanese
  • Menu: Buffet
Nakata
  • Cuisine: Japanese, Sushi
  • Menu: Buffet
Sushigen
  • Cuisine: Japanese, Sushi
  • Menu: Buffet
Peking
  • Cuisine: Chinese
  • Menu: Buffet

Location

1-1, Uchisaiwai-Cho 1-Chome Chiyoda-Ku, Ginza, Tokyo, Japan, 100-8558
Exceptional
Location

9.3

Airports
  • Haneda Airport (HND)
    13.8 km 23 min drive
  • Narita International Airport (NRT)
    58.4 km 56 min drive
Public transportation
  • Hibiya Train Station
    340 m 4 min walk
  • Uchisaiwaicho Subway Station
    370 m 2 min drive
Hospital or clinic
  • Jujin Clinics
    520 m
Shopping
  • Ameyoko Shopping Street
    4.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ginza
    850 m
  • Tokyo Tower
    1.9 km
  • Shinjuku Gyoen National Garden
    4.6 km
  • Ueno Park
    5.0 km
  • Meiji Jingu
    5.3 km
  • Shibuya Crossing
    5.4 km
  • Asakusa
    5.7 km
  • Sensoji Temple
    5.9 km
  • Tokyo Metropolitan Government Building observation room
    6.3 km
  • Tokyo Skytree
    6.3 km
Nearby landmarks
  • The Imperial Hotel Arcade
    60 m
  • Sucre
    60 m
  • Theatre Crea
    100 m
  • Tokyo Takarazuka Theatre
    100 m
  • Nissay Theatre
    100 m
  • Imperial Hotel Plaza Tokyo
    120 m
  • HIBIYA KADAN
    140 m
  • Nihonbashi Shimane-kan
    170 m
  • Hibiya Chanter
    170 m
  • Hayashi Kimono
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 7 year(s).

Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • Guests must provide a valid credit card upon check-in to secure any damages incurred during the stay. No preauthorization will be made.
  • The name of the guest checking in must match the reservation. If the name does not match, guest should revise it before checking in. A credit card security deposit is required upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out until12:00
Getting around
  • Airport transfer fee900 JPY
  • Distance from city center1km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)6200 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors31
  • Number of restaurants12
  • Number of rooms 697
  • Room voltage100
  • Year property opened1890
  • Most recent renovation2009

Reviews of Imperial Hotel Tokyo from real guests

Provided by verified guests of Agoda
9.1
Cleanliness9.5
Facilities9.1
Location9.3
Room comfort and quality9.3
Service9.5
Value for money8.6
High score for Tokyo
Rating
9+ Exceptional (344)
8-9 Excellent (83)
7-8 Very Good (46)
6-7 Good (13)
<6 Below Expectation (18)
Time of the year
Mar - May (125)
Jun - Aug (106)
Sep - Nov (129)
Dec - Feb (144)

Show reviews that mention 

Showing 504 verified guest comments
12345
10.0
Exceptional
TANG from Malaysia
Solo traveler
Stayed 2 nights in November 2022

Excellent Services and Experience in Hotel”

Hotel staff is super nice and helpful, with the great facility and nice room to stay. Hotel at very strategy location with easy access to Tokyo Ginza area, and just next to the Hibiya Park. Excellent experience to stay here, and strong recommended as great choice to stay in Tokyo.

Reviewed December 05, 2022

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10.0
Exceptional
Yoshie from United States
Solo traveler
Tower Building Service Apartment Studio Twin - No Daily Cleaning
Stayed 2 nights in October 2022

Dream come true ”

I grew up in Japan till college age dreaming about staying at the Imperial Hotel someday in my life and I finally did-5 stars come from 5 star staff working there and they were super impressive in addition to the great accommodation. 5 star DNA throughout for 100+ years.

Reviewed October 26, 2022

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10.0
Exceptional
EUN from South Korea
Solo traveler
Main Building Regular floor Superior Room
Stayed 2 nights in December 2022

the best of the best”

it was one of the most satisfying stay experiences in my life.

Reviewed December 03, 2022

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10.0
Exceptional
Peter from South Korea
Family with young children
Main Building Superior Twin Room
Stayed 2 nights in December 2022

Exceptional”

Very clean and friendly staff.

Reviewed January 04, 2023

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9.6
Exceptional
Ying from Hong Kong SAR, China
Solo traveler
Main Building Superior Room
Stayed 9 nights in August 2022

Excellent place to stay for business in Tokyo ”

I found that the hotel is an excellent place to stay for business in Tokyo. Overall it is excellent with historical buildings and modern remodeling. I enjoyed the stay for ten days very much. Recommended sincerely!

Reviewed September 28, 2022

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10.0
Exceptional
Yiu from Hong Kong SAR, China
Family with young children
Main Building Deluxe Twin Room
Stayed 2 nights in November 2022

Excellent hotel”

will definitely come back to stay in future

Reviewed November 21, 2022

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10.0
Exceptional
Khairul from Malaysia
Couple
Stayed 7 nights in March 2020

Good facilities”

Nice experienced i get from stayed at this hotel...very good facilities,good staff and very nice room and view also! Very recommended!

Reviewed March 25, 2020

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9.6
Exceptional
Wai from Hong Kong SAR, China
Couple
Main Building Regular floor Superior Room
Stayed 2 nights in November 2022

Best Hotel in town”

helpful staff, excellent staff manner, absolute life time experience

Reviewed November 28, 2022

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8.8
Excellent
Irene from Canada
Couple
Main Building Superior Twin Room
Stayed 3 nights in November 2022

Excellent”

Very large hotel more directed to a business traveler. Staff is excellent, very clean and well located. Rooms are dated but exceptional well appointed - great updated bathroom. Room service excellent. Breakfast buffet that was included was outstanding - both western and Asian food. Definitely a good choice

Reviewed November 28, 2022

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10.0
Exceptional
Alex from Japan
Couple
Run of House Double Room
Stayed 1 night in June 2022

Top notch service staff ”

Highly recommended.

Reviewed June 12, 2022

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9.6
Exceptional
Yumi from United States
Solo traveler
Superior SGL
Stayed 4 nights in May 2022

Great Hotel”

A hotel with a long history in Japan. This hotel has excellent customer service.

Reviewed May 30, 2022

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10.0
Exceptional
Sin
Family with teens
Stayed 3 nights in February 2020

Exceptional”

Best location!! Love d lobby n can get everything within d vicinity

Reviewed February 12, 2020

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10.0
Exceptional
Ma from Philippines
Family with teens
(TOWER BUILDING) STANDARD TWIN ROOM For 3 People Use
Stayed 3 nights in December 2019

Exceptional”

Service is always exceptional.

Reviewed January 02, 2020

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8.4
Excellent
Scott from Canada
Family with teens
Tower Building Standard Room
Stayed 1 night in December 2019

Okay hotel for high cost”

We stayed at a cheaper accommodation for 3 nights and wanted to treat ourselves by staying in a more "luxurious" hotel for our last night in Tokyo. The Imperial Hotel was recommended by a friend so we booked it. The lobby is large and impressive and the "Old Imperial Bar" was a great place to have a cocktail; however, the room was quite average and the western breakfast buffet was extremely disappointing for a hotel of this price. I think there are many better places in Tokyo that can provide a more memorable experience.

Reviewed January 02, 2020

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8.8
Excellent
Abderrahim from Japan
Couple
Tower Building Standard Twin Room
Stayed 3 nights in December 2021

Great”

Great place. I recommend

Reviewed December 22, 2021

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9.2
Exceptional
George from Cyprus
Business traveler
Main Building Superior Room
Stayed 4 nights in January 2020

Poor espresso quality”

Needs rooms refurbishment soon

Reviewed January 30, 2020

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10.0
Exceptional
Yidan from United States
Solo traveler
Stayed 5 nights in July 2019

Perfect hotel”

I stayed in imperial hotel last Christmas and I really enjoyed my time there. So when I visit Tokyo this summer I chose to stay here again. The experience was absolutely amazing! Location is right in the center of Tokyo so it is a huge bonus if you want to dine or shop at Ginza. Staff were extremely professional and friendly: They helped me book several restaurants in Tokyo and made sure my requests were all taken care of! My room was spacious and the decorations inside were magnificent. If I ever visit Tokyo again I will definitely choose Imperial Hotel.

Reviewed August 03, 2019

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10.0
Exceptional
Wayne from Singapore
Couple
Stayed 1 night in November 2015

Excellent stay”

Hospitality of staff, location of hotel and grandeur

The Imperial Hotel Tokyo was our last night in Japan after 14 days. We had stayed in various ryokans and 5* hotels, but the Imperial Hotel Tokyo leaves the biggest impression. The Imperial Hotel Tokyo noted that my wife and I were on our honeymoon and upgraded us to a suite. The suite itself was impressive. A large living room, a king-size bed, free movies, gold trimmings on bathroom fittings... it was a shame that we had only stayed one night. The hospitality of the hotel and staff was noticeable at every turn. The staff greeted us at corridors, lift lobbies and other public areas. There was an old world charm in this hotel. I would most definitely stay in this hotel again the next time I am in Tokyo.

Reviewed November 24, 2015

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8.7
Excellent
Ruby from United States
Solo traveler
Stayed 4 nights in April 2013

Fabulous hotel!”

Location, food, service

The Imperial is steeped in tradition as perhaps the oldest international hotel in Japan. Frank Lloyd Wright's famous and beautiful building was its distinguishing characteristic during the postwar era. It's now a bustling tower and main building, just like most other hotels. But, the location is superb, within minutes of all the convenient subways and JR lines; loads of shopping around the corner; with the fabulous restaurants and watering holes which make Ginza the top neighborhood in Tokyo. The staff is some of the best in Japan and they take great pride in working at the Imperial. When I return to the Imperial, I would opt to stay in the main building next time. The Tower is a trek from the closest hotel coffee shop, therefore I ordered room service for breakfast every morning. It was prompt and excellent. Also, foreigners can join the Imperial Hotel Club at no extra cost. I found the Club lounge to be a good place for meetings, and didn't mind the extra charge for drinks/snack.

Reviewed April 29, 2013

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10.0
Exceptional
Lynette from Singapore
Family with teens
Stayed 3 nights in November 2017

Outstanding service in an outstanding hotel ”

This is truly one of the great hotels that emphasizes service and elegant style. It is superbly situated near the Ginza and the Imperial palace and is close to at least 3 subway stations and Tokyo station. From the minute you enter the staff were impeccable - polite gracious and friendly, ready to help at any time. We were delighted to be upgraded to the top floor of the Tower building whose rooms overlooked the Ginza, quite a stunning site at night. The complimentary continental breakfast was served in our room with silver service on a trolley. The rooms amenities were outstanding and we were very comfortable throughout our stay. My parents stayed here in the 60s and loved it. If you get a chance stay here please do and you will not regret it. We would love to come back soon!

Reviewed November 20, 2017

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